- Grand Jury Transcripts of Gary Trafford and Geraldine Sheppard of Lender Processing Services in Nevada Foreclosure Fraud Case
- Swat Team Storms House Tasers Stroke Victims Wife During Foreclosure Eviction
- Death by Foreclosure | Denied for Loan Modification Six Times, Man Kills Wife, Self, Burns Down Home
Arson | Wife Torches Family Home To Conceal Pending Eviction From Foreclosure
DOER ALERT: Wells Fargo this is Unnecessary, Unreasonable and Unthinkable
Look, Wells Fargo… we have to talk. And frankly, I’d appreciate it if you’d jot down a few notes as we go because I really don’t want to have to repeat myself on this subject… and dear Lord, trust me when I say that you don’t want me to have to repeat myself either.
Here’s the deal…
When you’re dealing with a family that has lived in their home and been a part of their community for 15 years… who have raised four children in that home… and has contacted you because the father in that family who works for the school district has been seriously injured in a work-related auto accident and placed on workers comp… right after his wife lost her SECOND JOB (that’s right, she works two jobs), and they have a special needs child, a beautiful daughter who is autistic… you KNOW you are dealing with VERY RESPONSIBLE PEOPLE, right?
Because the parents I just described are the embodiment of the word “responsible,” you do see that, right?
So, when you say to them, “Let’s get you qualified for a loan modification.” you’re doing the right thing. And when they immediately send you all of their information and documentation, including updated paystubs and bank statements every 30 days for six months, you shouldn’t be all that surprised.
Even so, their Wells Fargo representative was quite surprised, so much so that he actually expressed to them how surprised he was, saying that they had done an outstanding job getting together everything he asked for, right on time, and exactly as he had instructed. Jeneane, the wife, explained that she used to be an escrow officer so she was quite familiar with preparing and submitting such paperwork.
Not that doing everything right and on time mattered all that much, because Wells still filed an NOD and now has scheduled a sale date for February 3, 2012.
Of course, Grant… their Wells Fargo representative, was very comforting when he explained that they should not worry about that pesky little sale date, because if a decision wasn’t made by the underwriting department, he would simply request that the sale be postponed. Well, that certainly must have been a relief for these parents to hear, I’m sure.
A little more than a week before the sale date Jeneane called again to check on how things were going but wouldn’t you know it, her Wells Fargo specialist, Grant, was just transferred to a different department. A department without phones, apparently.
She was told that she would have to wait to speak with her newly assigned specialist until he or she was assigned. (That’s what your people said, Wells Fargo. I’m not responsible for that sentence.)
So, Jeneane called back again yesterday and was told that someone had been assigned but, darn the luck, they weren’t available, so she asked the person who answered the phone if her home’s sale date had been postponed or if there had been an answer on their loan modification.
Now, stay with me here because this is the sort of thing that you read… and it makes your hair hurt.
The Wells Fargo woman said that it appeared that they needed some additional documentation. Jeneane is quite adamant that this was not true, because she had just sent Grant 36 pages last week. He had said that everything was there and he even told her that he had scheduled the postponement while they were on the phone.
Are you getting confused? Yeah, well aren’t we all.
(I have to tell you, when it comes to paperwork being together, I believe Jeneane 100 percent. This woman knows her paperwork. She’s a paperwork Queen, you might even say.)
Nonetheless, Jeneane asked what Wells needed and was told she needed to send in her 2010 tax return. Jeneane replied that she had just sent in her 2010 Tax Return last week and was quite sure that it was there. The woman placed her on hold for 10 minutes (kind of a long time to be on hold, don’t you think) and when the woman returned she said: “”Yes, I have it,” which by the way is not the proper response in that situation.
Just so you know… in that situation you’re supposed to say, “Oh, I’m sorry… you were right… we do have it.” Or something to that effect. I’m not trying to be picky here, in fact my expectations of Wells people have been lowered to such a degree that if they don’t spit or throw up in the middle of a conversation, I consider it pleasant.
The Wells woman then explained that the delay is because… are you ready for this: How does the bank know that Mr. Stover will EVER return to work full-time? Can you even imagine? Jeneane pointed out that he is back to work half time, and everyone certainly hopes he ultimately recovers 100%. They think he will… they’re prayers are… OMG. Would someone like to explain to me how in the world Wells Fargo would go about answering that question. Do they have a direct line to the Almighty… I mean, Lloyd Blankfein? I mean… rude much?
Since the tax return thing didn’t stick… and the obnoxious unanswerable question didn’t seem to help… the next thing the Wells woman thought of to say was: They won’t approve a postponement unless there was approval of the loan modification.
Come again? Say what? Ex-screws me? Wells Fargo won’t approve a postponement of a sale… unless there’s approval of a loan modification? Go over that sentence again for me… real slow. Wells you are starting to make my hair hurt. Does that make sense to ANYONE? So, noodle me this:
If there was approval of a loan modification, why would there be a sale date to postpone?
Jeneane then asked if there were any notes in her file from last week when good old Grant said that he had requested the postponement. She said no… and I have no trouble believing that. In fact, at this point I wouldn’t have any trouble believing that there wasn’t even a file in which to potentially put notes.
Then the woman said, “You can’t even request a postponement until one day prior to the sale date.”
I’m getting dizzy… is it hot in here?
Then the woman told her to contact the trustee… Jeneane had never heard of a trustee before, but she figured you guys needed the extra hands so she made the call. Can you guess what happened next?
The trustee said they hadn’t received anything about a postponement from Wells Fargo, but that it could be with Wells’ liaison, whatever that means, and that “sometimes you can’t find out if a sale is being postponed until the day before the sale.”
That’s when in her email to me, Jeneane said: “Somebody is playing a game with me!”
A game? I’m not sure about that. I don’t think I’d call it a “game.”
So, here we are at the end of the day on January 27th… it’s a Friday, by the way… so Saturday is the 28th, Sunday is the 29th, Monday the 30th, Tuesday the 1st, Wednesday the 2nd… and voila’… Wednesday the 3rd will be upon us.
And still… no call from Wells Fargo.
I know you guys must be wicked busy over there but can’t you feel what these parents must be feeling as they watch the clock tick-tock into the weekend. They’re looking at a weekend in HELL because it’s going to be spent knowing that when it ends there will be only two days to do anything about losing your home. And you’re dealing with an organization that can take two days just to receive a fax.
Memo to Wells Fargo CEO, John Stumpf…
You and I have been around this sort of issue before, and not very long ago. And the last time, you were very gracious and attentive to the problem at hand, so I’m going to make the assumption… and I want very much to believe… that this is just another unfortunate slipped through the cracks sort of thing.
So, I’m going to assume that you’ll read this and feel the absolute unfairness of what Jeneane and her husband Tom are being forced to endure at the hands of Wells Fargo’s personnel and systems.
Because I just can’t believe that anyone would intentionally do this to the parents of an autistic 12 year-old girl… invite them to apply for a loan modification, and then after six months, leave them over a weekend with the uncertainty of losing the only home they’ve known for 15 years… in a matter of days… the home in which they have raised four children… all because the husband was injured while while working for the school district… and the wife lost her second job… it’s simply unthinkable.
Who will call first… underwriting to say they’ve been saved… or the investor that just bought their home? It’s positively surreal, Mr. Stumpf. It is very definitely a form of torture. How can a consumer brand like Wells Fargo not feel less secure about its future every time something like this happens? Short memories? I think not.
And here’s the thing… I’ve looked at this couple’s numbers. Their mortgage is around $320,000, and their income is right where it should be to qualify for a loan modification relative to that amount. And not only that, but their home is 50% UNDERWATER, so not only do I believe they qualify, but I would bet you dinner at the Cliff House that they pass any NPV test you’ve got going at Wells.
Wells Fargo Beats Expectations…
By the way, I couldn’t help but notice that your earnings showed the bank’s income was, “boosted by a release of $600 million from reserves.” I’ll tell you what… that is some mighty flowery language considering what you really seem to be saying is that income was “padded by the recapture of a prior expense.”
So, I’m curious how was it done? Was it booked as a negative expense provision, or just some kind of a reverse of an expense taken in a prior period? Six of one half dozen of another, I suppose, but it’s still kind of cutting off the end of the blanket and sewing it onto the other end to make the blanket longer, right? I don’t suppose we should we be expecting you to shift that amount back over during the next quarter or two, should we?
The only reason I ask is that Bloomberg said the following…
Slowing economic growth, low interest rates and volatile capital markets have sapped revenue at the largest U.S. banks, leading them to seek other sources and cut expenses. Stumpf, 58, reduced his staff by 3 percent to 264,200 and reaffirmed plans to trim $1.5 billion in quarterly costs by the end of this year.
I realize that I’m kind of the ultimate cynic about these things, especially when they happen in the fourth quarter… you know… bonus season. So, what was it that led you to conclude that you wouldn’t need the $600 million in reserves for future losses in light of the fact that you reduced staff by three percent and pledged $6 billion in cuts by the end of 2012? That sounds like you’re expecting the economy to contract this coming year, and that would seem to mean the potential for losses.
Never mind, it’s none of my business anyway. Besides, net income up 20 percent to $4.11 billion… you beat earnings estimates by a penny a share, and best of all you made Jamie Dimon over at JPM Chase look like a piker.
Okay, back to the issue at hand…
So, Jeneane’s new Wells’ specialist is Albert at Ext. 60613. I won’t print his last name here. He’s the one who was just too busy to make a call before taking off for the weekend. So, is it that he just has to many people in the same position as Jeneane and Tom, so there’s not enough time to call all of them, and so what the heck… time to go? Or if this couple’s situation is at least somewhat unique, and I sure do hope it is… then what kind of person is too busy to make a call in such a situation? I’d have taken the number home with me… called over weekend.
But, I don’t blame Albert at Ext. 60613… well, or maybe I do… I don’t even know… honestly, the whole thing has me dumbfounded… flummoxed… you might even say that I’m completely STUMPFED? I just do not know what else to DO…
Lucky for me, I know some people who DO know what to DO…
RIGHT DOERS?
Tom Stover & Jeneane Traynor-Stover
8216 Seeno Ave.
Granite Bay, CA 95746
Loan Number #0150299733
~~~
And look what I found… a whole list of email addresses for Wells Fargo execs, but let’s start with letting Mr. John Stumpf know how littler we think of this situation his bank has created. Let’s let him know we’re here and we’re paying attention… and that there are quite a few of us.
Chairman of the Board, President, CEO: John.G.Stumpf@wellsfargo.com
~~~~
John Stumpf (415) 396-7018
john.g.stumpf@wellsfargo.com
CEO: John G. Stumpf
420 Montgomery St.
San Francisco, CA 94163
1-866-878-5865
~~~
Howard.I.Atkins@wellsfargo.com
James.M.Strother@wellsfargo.com
David.M.Carroll@wellsfargo.com
patricia.r.callahan@wellsfargo.com
Carrie.L.Tolstedt@wellsfargo.com
BoardCommunications@wellsfargo.com
sharon.cecil@wellsfargo.com
Todd.M.Boothroyd@wellsfargo.com
john.g.stumpf@wellsfargo.com
cara.heiden@wellsfargo.com
denise.erickson@wellsfargo.com
cara.k.heiden@wellsfargo.com
mary.coffin@wellsfargo.com
BoardCommunications@wellsfargo.com
Bank of America Impeding Investigation of its Loan Mod Practices by Negotiating Secret Settlements with Borrowers Who Must Agree Not to Criticize the Bank
- State of Arizona vs. Countrywide, Bank of America, et al – Office of Attorney General Terry Goddard Charges Bank of America with Mortgage Fraud
- BofA Lawsuit to Stay in State Court | State of Arizona vs. Countrywide, Bank of America, et al
- State of Nevada vs Bank of America – Nevada Attorney General Sues Bank of America for Deceiving Homeowners
MERS Suit Seeks Class Status | TREVINO et al v. MERSCORP, CITIGROUP, COUNTRYWIDE, FANNIE, FREDDIE, GMAC, HSBC, CHASE, WAMU, WELLS
Common BoA Fraudclosure Tactic | Return Payment, Proceed with Fraudclosure
Common BoA Fraudclosure Tactic | Return Payment, Proceed with Fraudclosure
BAM! | Phillips vs US Bank – Homeowners are 3rd Party Beneficiaries of HAMP (MUST READ)
- JPMORGAN HAMP FAIL: 200,000 HAMP Mods offered, Only 2% Permanent?
- Hamp “Improvements” – Making Home Affordable Program Enhancements to Offer More Help for Homeowners
- NJ Class Action | Silva v. Citimortgage, Inc. On Behalf of NJ Homeowners Who have been Denied a Permanent Loan Modification Under HAMP
MEOW! 30 Cats Evicted from Abandoned CitiMortgage Foreclosure
- Berger & Montague, P.C. Files Class Action Lawsuit Against CitiMortgage, Inc. on Behalf of Pennsylvania Homeowners
- Foreclosure Fight | David J. Stern vs CitiMortgage – Bank Accuses Foreclosure Mill of Negligence, Says it won’t Pay for Previous Work
- NJ Class Action | Silva v. Citimortgage, Inc. On Behalf of NJ Homeowners Who have been Denied a Permanent Loan Modification Under HAMP
Victory | National Campaign Pressures Ocwen Financial to Modify Dixie Mitchell’s Loan
Wells Fargo Fraudcosure | Paying for a Home They Don’t Own (VIDEO)
Two Top Tier Lawyers Ready to Sue Servicers for Defrauding Homeowners
For the last three years plus… as the foreclosure crisis has quietly sucked the life out of at least 10 million Americans, there’s been essentially nowhere for these defrauded individuals to turn for justice. They’ve been told that HAMP’s rules are merely guidelines, that loan modifications are purely voluntary… and they’ve learned the hard way that if you can’t make your mortgage payment, many of the things that should matter… don’t.
Well, two lawyers that I interviewed on the video below have spent the last six months plus, doing the research and preparing the complaint that they will now use to sue mortgage servicers on behalf of California homeowners. And Mark Zanides and Kenneth Gertz are formidable opponents, even for Bank of America or JPMorgan Chase. They’re not the types that are used to losing, and they’re not the kind to be pushed around either.
It’s no secret to anyone close to the crisis that homeowners in distress are routinely lied to by servicers… often homes are lost as a result of those lies… and what’s even more shocking than that is how so few Americans care about the plight of their neighbors. I would never have believed how callous so many of us are… how quick to judge when someone doesn’t have the money they need to pay a few bills.
I knew when the credit markets froze back in the summer of 2007 where we were headed economically speaking. Perhaps I wasn’t as early as some, but I was a lot earlier than others as far as seeing the future was concerned. But, I could never have imagined how servicers would be permitted to treat American homeowners struggling financially as a result of the most severe and longest recession in more than 70 years.
If you’re a homeowner who applied for a loan modification and you went through a process that felt like it should be illegal… well, it probably was and I recommend that you call Mark or Ken and talk to them about what they’re doing.
Maybe there’s going to be some justice in the world after all.
I’ve gotten to know both of these lawyers pretty well over the last couple of years and I can honestly say that I cannot think of two other attorneys that I would want asserting my interests in a courtroom more than Mark Zanides and Ken Gertz… I think you’ll see why I feel that way when you watch the video.
But you may be assured that I have NO FINANCIAL INTEREST in what they do, or what you do with them… this is not an advertisement. When they told me that they would be filing lawsuits against servicers on behalf of California homeowners, I immediately said that I’d write about it so people would know that they were among their options, and then since I was interviewing them for the documentary I’m producing, I decided to ask them a few questions on camera about their servicer lawsuit and I used their answers to make this video.
So, understand… even though I do consider Mark and Ken friends, our relationship alone would not be enough to get me to write about their lawsuit, let alone make a video about it. I wanted to do it because, well… it’s important… and how could I not cover such an important development in the war against the banksters? And because all too often, the lawyers who are the easiest to find, are not the lawyers you want handling your case.
So, if you feel that you’ve been defrauded or otherwise unfairly treated by your servicer when you applied for a loan modification… and I have spoken with several thousand that were, and heard from tens of thousands more… I would suggest you call either Mark or Ken and talk to them about your specific situation. I included their Website address at the end of the video because on that site you can find their contact information including their phone numbers.
They’re both very easy to communicate with, they’re on your side… the side of homeowners… and they’re certainly not “salespeople,” so you don’t have to worry about that sort of thing.
Okay, so that’s all I have to say about that. And I hope I’ve been helpful.
Mandelman out.
Bank of America approves permanent loan modification. Homeowner makes payments. Trustee sale set Oct. 19th.
A homeowner from Tennessee called me today in a panic because she had just been notified that Bank of America is planning to sell her home at auction on October 19th. She was very upset, and even downright scared, truth be told. She’s disabled and has lived in the home for the past 16 years. She doesn’t know where she’d go, and doesn’t see how she could possibly move out in under a month.
Her name is Cynthia McMahan and she lives in Knoxville.
She also admitted to being quite confused, and understandably so, because she’s not in foreclosure. Nor, is she late on her mortgage payments.
I tried to explain to her that none of that mattered. Bank of America obviously wants her out, so she had better start packing.
She became even more upset. She explained that after a positively joyous year spent applying for a loan modification at Bank of America, making all of her trial payments and the rest, three months ago Bank of America offered her a permanent loan modification… and she signed the contract, accepted the deal, and has made all of her payments on time and as agreed.
“So what?” I replied. “Why should any of that mean that you get to keep living in your house?”
Silence. Clearly, I had her.
“But… I signed the contract they sent me, and I made all my payments…” her voice was trembling now and I could tell that she was less and less sure of her position.
“Who said that your home was to be auctioned off on October 19th?” I asked.
“A lawyer from Wilson & Associates PLLC in Little Rock, Arkansas. Her name is Shellie Wallace, Attorney at Law,” she replied.
“And did you call Bank of America to beg and plead?” I inquired.
“Yes,” she said. “But first they left me on hold for an hour, and then when the woman came back on she said there was nothing to worry about because I’m not in foreclosure… that I should put my trust in trust Bank of America and everything would be just fine.”
“Okay, so what’s the problem?” I asked.
“Well, I called that lawyer from Wilson & Associates to tell her that Bank of America said that I’m not even in foreclosure, and that my home isn’t going to be sold on October 19th,” she explained. “But she said the bank was wrong and that I’d be out on the street if I didn’t make some plans to live somewhere else.”
“Okay, so are you making plans to live somewhere else? I mean, that lawyer sounds like she knows what she’s talking about,” I said bluntly.
“But where will I go,” she cried out. I’m disabled. I’ve lived here 16 years. I made all my payments. I have nowhere to go…”
“Look, this is Bank of America we’re talking about here, so I really don’t see that you have much choice,” I said trying to be helpful. “What about a tent, do you own a tent?”
“Isn’t there anything you can do? I read your blog… can’t you help me in any way? Everyone said you’d be able to help,” she pleaded.
“I’m trying to help you… I mean, come on… who was it that came up with the tent idea? Me, right? So, don’t say I’m not trying to help. Sheesh. Okay, what about a homeless shelter? Is there a homeless shelter near where you live? Or, I know… how are you fixed for cardboard boxes?”
“This isn’t fair… it’s not right. Bank of America has been torturing me for over two years… I’ve done everything they asked, over and over again. And after all that… they’re going to sell my house right out from under me and there’s nothing I can do? How can that be? You have to help me… ” Her breathing was getting heavier as she spoke.
“I’m sorry, did you say something… I was just watching a Gomer Pyle re-run,” I explained. The one where Sergeant Carter makes Gomer go on a double date… that show always cracks me up… sorry, go on, what were you saying?”
She was sobbing now…
“Can you hold on for a sec,” I asked. “The dryer just buzzed and I don’t want my shorts to wrinkle. Hang on, I’ll be right back…”
“Oh my God,” she screamed into the phone…
“Okay, okay… don’t get your panties in a bundle… there is one thing I could try…” I said, not really having any idea what I was talking about at the time.
But then… all of a sudden… out of nowhere… it came to me. And the voice said… If you post it, they will come…
Just in case you’ve forgotten, the homeowner’s name is Cynthia McMahan from Knoxville.
And I’m just sure she’d be very appreciative if anyone could lob a call or an email on her behalf over to the nice trust worthy folks at Bank of America and maybe that nice lawyer too. So, what do you think, DOERS?
Let’s hit this one out of the park for Cynthia in Knoxville, shall we? Come on… did you have a frustrating day? Me too. So, here’s something to take all that frustration out on, what do you say? The woman is current… just signed her permanent loan modification three months ago. And now this?
I don’t know about you, but I’m damn tired of Bank of America torturing folks on a daily basis, especially the ones like Cynthia. Let’s do something memorable, shall we?
Shellie Wallace, Attorney at Law
Wilson & Associates PLLC
1521 Merrill Drive, Suite D-220
Little Rock, AR 72211
Phone: 501-219-9388
Email: swallace@wilson-assoc.com
Shellie Wallace is a Partner and Supervising Attorney of the Foreclosure Legal and Foreclosure Title Departments. She received her education from Arkansas Tech University (B.A., 1989, Highest Honors) and the University of Arkansas at Little Rock School of Law (J.D., 1992). She was admitted to the Bar of the State of Arkansas in 1992. She is a member of the Arkansas Bar Association, serving on the Debtor/Creditor and Real Estate Law Committees.
And let us not forget the Grand Poobah at good ole’ Bank of America:
Brian Moynihan, President, CEO & Chairman
Bank of America
Email: brian.t.moynihan@bankofamerica.com
Matthew Task, Executive Relations, Office of the CEO (At BofA)
Phone: 813-805-4873
The word on the street is that if you call enough, Matthew Task will answer his phone eventually, but that sending emails directly to Bryan Moynihan generally gets a lot more attention.
Oh, and Bryan Moynihan… you should thank me for only sending my DOERS… ‘cause if they don’t take care of this… I’m coming… and hell’s coming with me. Fix this and fix it now…
Mandelman out.
And if you haven’t already donated in support of the documentary I’m in the middle of producing on the foreclosure crisis, you’re letting the rest of the homeowners down. It doesn’t matter how much… send a dollar for heaven’s sake… sign on as someone who wants the voice of homeowners to be heard. Seriously, what’s holding you back?
Fraudclosure | Inside Fannie Mae: Confidential Records Show how Fannie Mae Breaks the Rules
Massachusetts AG Martha Coakley (NOT BONDI) Reaches $125M Settlement with Option One, H&R Block Subsidiary Known as Sand Canyon
From Insult to Injury and Back to Insult… A New Twist on the Demolition Derby
You know, I had never considered it before, but do you want to know what I’ve just decided is probably the most personally insulting act in the world? I mean the ultimate in callous and disrespectful? Like the best way to say you are entirely meaningless to your society and community? I’m serious about this… it’s certainly not a joke by any means.
Okay, ready? They jerk you around for a year, teasing you about a loan modification, making you send the same paperwork in over and over again as they question you about why you spend $70 a month on meat, when you could be eating chicken, and then they foreclose on you anyway, without any notice really… and then evicts you and says you must be out in 30 days… no way can you have 60…
… and then some number of months later… the bank comes along and bulldozes your home to the ground.
Oh, betch! No you did not! You did? No you did not!
And this didn’t happen to Jews in Nazi Germany … this is happening today in Cleveland and will be happening soon in Chicago and Detroit, and my guess would be just about everywhere else you can think of, with the possible exception of Wyoming and North Dakota, although I couldn’t even be sure of that without checking it out. It certainly wouldn’t surprise me.
I’ve written about this day coming, so I can’t claim to be totally shocked, but there’s a big difference between envisioning it and actually seeing it happen.
Am I wrong? Is there something even more insulting than that? Get out of that house in 30 days or the sheriff will carry you out… and then so the home can be razed to the ground… and not because something else had to be built there right away either … just because.
Bank of America is kicking off the festivities by donating 100 foreclosed homes located in and around Cleveland, Ohio and the money to fund their demolition. Bank of America plans to work with a local agency that handles “blighted property” to dispose of the properties.
Next, BofA’s Glut Cutting Tour will be be destroying 150 homes in Chicago and 100 in Detroit, and spokesperson, Rick Simon says the bank expects to announce additional nine cities soon. With Wells Fargo, Citigroup, JPMorgan Chase and Fannie Mae already either conducting housing destruction programs of their own, someone should be tearing down homes near you sometime this year.
Wells Fargo and Fannie Mae have both already started destroying homes in Ohio. According to the bank, since 2009, Wells has made 800 such “donations.”
P.J. McCarthy, who’s in charge of “alternative disposition programs,” for Fannie Mae says that Fannie made its first deal with the Cuyahoga land bank in 2009. He says Fannie “sells” houses to the organization at a “very nominal value,” which means about $1… with an additional $200 to cover closing costs. P.J. also says that Fannie Mae sold 200 foreclosures to the Cuyahoga organization in 2010 and has similar programs in Detroit and Chicago.
P.J. must be very proud of his work. He’s probably one of the only department heads at Fannie Mae doing something constructive… buy destroying homes. Is it just me? Because I feel like I’m living in “Dr. Strangelove – Or How I learned to stop worrying and love the bomb.”
Apparently, Cleveland is the only city where Fannie Mae contributes $3,500 toward the demolition of the homes. P.J. call it an “economically justifiable transaction.” He explains that…
“Holding on to a property that might sell for $1,000 or $2,000 or $5,000 for several hundred days is not in anybody’s best interest.”
No, I guess it’s not, P.J. I reckon it’s not, at that.
Now get this… Jim O’Donnell, who is the manager of community revitalization at JPMorgan says the bank has donated or sold at a discount almost 1,900 properties in more than 37 states since late 2008, including 22 in Cleveland, said. Total value of the properties… over $100 million.
And Mr. O’Donnell says… “The majority aren’t demolished.”
Excuse me? Not demolished? Just given away then? To someone else? Just given away? The majority of $100 million in homes just given away by JPMorgan since late in 2008? Oh, Holy Mother of God, are these people serious? Is this really happening? I’m starting to feel light headed… not sure how much longer I can write this.
Oh, and Citibank’s been doing it since 2008 too.
So, who would have ever thought that fixing the housing market was just a matter of finding the right tool for the job… a bulldozer.
To celebrate the finding of the new tool, I think a song is in order, don’t you?
TEARING DOWN YOUR HOUSE
(With apologies to Talking Heads)
~~~
GET OUT! Or you could be in danger
WHAT’S NEXT? It’s gone from strange to stranger
We kick you out so we can start
TEARING DOWN YOUR HOUSE
~~~
DON’T FIGHT. The judge is in our pocket
YOU’RE JUST… A deadbeat on his docket
We won’t delay it one more day
TEARING DOWN YOUR HOUSE
~~~
3-Day Notice time to go… need your house by tomorrow
We’ll rent the bulldozer
Can’t short sale, rent or modify… Deed in lieu’s pie in the sky
We love the foreclosures…
~~~
YOU’RE SCREWED. You must get out this week
WHO CARES? Of havoc that we wreak
Our docs have all been robo-signed
TEARING DOWN YOUR HOUSE
~~~
We don’t care how much you moan… we won’t modify your loan
You’re stuck, you can’t sell it
Notes we signed them all in blank… We’re a too big to fail bank
It stinks, can’t you smell it?
~~~
TEARING DOWN YOUR HOUSE!
~~~
OUR HOUSE… And we do not say please
DON’T OWN IT. With your whine have some cheese
Watch what we do on pay-per-view
TEARING DOWN YOUR HOUSE
~~~
Payments you could not support… the sheriff is now your escort
Don’t cry for your Mama
If you think this don’t make sense… all at taxpayer expense
Hey, go ask Obama!
~~~
TEARING DOWN YOUR HOUSE!
Gus Frangos, president of the Cleveland-based Cuyahoga County Land Reutilization Corp. said…
“There is way too much supply. The best thing we can do to stabilize the market is to get the garbage off.”
Is that really the best thing we can do to stabilize the housing market, Gus? The very best thing? You see, I’m not so sure about that, Gus, and I’d be willing to continue this conversation with you except that I’d have to lower my IQ by 70 to 80 points in order to do so… instead how about if I just say the following: You’re a real tool, Gus. As in a screwdriver or maybe a wrench… as in you have the IQ of a screwdriver or maybe a wrench.
According to Frangos, demolishing all of Cleveland’s foreclosed and abandoned properties might cost $250 million, which I have to tell you is making me nauseous as I write this. Case Western Reserve University in Cleveland and Neighborhood Progress, a nonprofit whose website says is “working to counter the effects of foreclosures in six Cleveland areas” say that there are as many as 13,000 properties that need to be destroyed in Ohio. Currently, the Cuyahoga County land bank owns about 899 properties and plans to demolish 700 this calendar year… again, according to Mr. Frangos.
So, Bank of America and the rest are struggling to deal with thousands of foreclosed and abandoned homes that can’t be sold. Not only is disposing of these homes a headache for all of the mortgage servicers, when you consider that when banks foreclose they become responsible for taxes and maintenance costs, it’s also a costly headache. And with roughly 1.7 million homes in some stage of foreclosure today, according to RealtyTrac, it’s also a headache that’s certain to worsen. In the first quarter of this year, Bank of America alone foreclosed on 40,000 homes.
BofA is slated to pay up to $7,500 for demolition of a home, unless it’s in an area eligible to receive funds through the federal Neighborhood Stabilization Program, in which case it will only pay $3,500.
Once a given home has been demolished, the land may be used for development, as an open space, or for urban farming, according to Bank of America’s official statement, but spokesperson Simon declined to mention how many foreclosed properties Bank of America holds, or how many the bank plans to raze.
Also according to RealtyTrac Ohio ranked among the top 10 states with the most foreclosure filings in June, with 71,617 foreclosed homes. I wonder how many of those are ever going to sell again… and how many are going to be used as an “open space” or for “urban farming.”
To be fair, the homes being torn down are in varying states of disrepair, and Simon says “some are worth less than $10,000, and it would cost too much to make them livable.” Well, as long as Simon says it, I suppose it must be true.
See, these are homes that live on the Island of Unwanted Homes, according to the banks and as echoed by many in the media. It’s easy to find that island, by the way, just head towards the Island of Misfit Toys and turn left when you see the Abominable Snowman.
It’s funny… these homes sure became “unwanted” fast, because I’m pretty damn sure they were WANTED BY SOME FAMILY just a year or two ago. Wanted, until Bank of America, or one of the other banking families, refused to modify a mortgage, foreclosed and then kicked the old owners out into the streets, isn’t that right, Bank of America. I wonder what Simon says about that little at least slightly relevant fact, don’t you?
Some guy, Christopher Thornberg, who is apparently a founding partner at Beacon Economics LLC, a forecasting firm based in Los Angeles, had the following to say:
“No one needs these homes, no one is going to buy them… Bank of America is not going to be able to cover its losses, so it might as well give them away and get a little write-off and some nice public relations.”
I know everyone appreciates that I don’t swear on my blog, they tell me that all the time… it gives my message more credibility, is the general consensus. But this makes it hard to give a rat’s petute about any of that… damn hard. I don’t even know who to start railing about… who to call a jackass first.
Mr. Thornberg… there’s so much wrong with the way you think, I can’t think of anything to say except, shut up, shut, shut up! Think about what you’re saying, before you open your mouth, and you’ll avoid having said something so stupid next time. I’ll break it down for you, so maybe you can understand it.
You said:
“No one needs these homes, no one is going to buy them.”
Someone did though, right? Someone WAS living in these homes, right Chrissie? So, someone “needed” them at some point in the fairly recent past, isn’t that correct, you economic genius for our times? But, if no one did need them, and since you are most assuredly correct that no one is going to buy them… then WHY DID IT MAKE SENSE TO FORECLOSE ON THEM IN THE FIRST PLACE, Dr. Thornberg?
Why didn’t the bank modify the loans? Are you telling me that the investors who actually own these loans came out ahead by tearing them down and giving them away? Is that what you’re saying? Tell you what… show me the numbers that back-up that assertion and I’ll not only apologize profusely for what I’ve said in this article, but I’ll write a glowing article about how you’re brilliant in your field every day for a year.
(I’ll await your email… it’s mandelman@mac.com, in case you’re interested. I live in Southern California, so with you being right here in L.A. I can drive on up to take a look at those numbers anytime.)
Then you said…
“Bank of America is not going to be able to cover its losses, so it might as well give them away and get a little write-off and some nice public relations.”
I’ll get back to the issue of the bank’s “losses” in a moment. First, let’s talk about that “little write off,” you refer to. How much of a “little write off” were you thinking the bank might get as a result of giving away and demolishing these homes, Thornbug? I only ask because Robert Williams, an independent accounting analyst based in New York was quoted by the press as saying that a bank “might deduct as much as the fair market value assuming the home wasn’t acquired with the explicit intent of knocking it down.”
Wow, fair market value? That seems like more than a “little” tax deduction, don’t you think CT? Because 100% of fair market value is… why that’s… let’s see… why that’s just about what the bank could hope to receive were it to be able to SELL THE HOUSE, am I right? (The suspense is killing me, am I… am I?)
And just who do you suppose is going to be determining the “fair market value” to be used to calculate the bank’s write off, Mr. Thornburg? Here’s a hint, Thorny… it’s not going to be you or me. So, getting back to the bank and its inability to cover its losses… which losses might those be specifically, sir? Are you sure the bank is even taking losses here, all things considered? I’m not.
And as far as the prospect of “nice public relations” goes… well, let’s just say that I’m going to have something to say about how well that works out, so maybe best not to count on too much more of that.
Positively Surreal…
I remember a year or two back when Warren Buffett quipped that one solution was to “blow up a lot of houses — a tactic similar to the destruction of autos that occurred with the ‘cash-for-clunkers’ program.’”
He was joking, I thought… and I think he thought at the time.
But, don’t worry… according to RealtyTrac’s Rick Sharga, foreclosures are likely to accelerate so the knockdowns aren’t going to outpace foreclosures… not even anywhere close, so…
“These sorts of programs will basically only be nibbling on the edges.”
Which I assume is a euphemism for “accomplish very little if anything as far as mitigating damage cause by the foreclosure crisis” is concerned.
Well, good then. As long as we’re not going to be accomplishing anything… then I guess I’m for it. By the way, however, aren’t there just going to be more and more homes that need to be destroyed as time goes by? I mean, with the huge shadow inventory of homes just sitting there doing nothing, aren’t we just going to see more and more homes beyond repair, economically speaking?
Because I don’t think empty homes do all that well over time, isn’t that correct? I’m not home construction expert. I’m just saying…
And I hope people don’t get too upset about being tossed out of their homes in a hurry only to find out they ended up tearing them down… giving them away…
Mandelman out.
Good News on Mortgage Modifications
Isn't it about time for some good news on mortgage modifications? Here is some, in the form of a paper titled Who Receives a Mortgage Modification? Race and Income Differentials in Loan Workouts. The authors use data from the Home Mortgage Disclosure Act (HMDA) to assess borrower characteristics against the incidence of loan defaults and modifications on a group of more than 100,000 subprime loans.
The first two findings are depressing and not surprising: loan modifications are rare, and minority borrowers are more likely to be delinquent. The good news is that minorities are faring well in seeking modifications. As a descriptive matter, among those 60 or more days delinquent, 11 percent of blacks and 9 percent of Hispanics received a loan modification, compared to 5 percent of whites. In regression modeling that controlled for borrower, loan, and housing/labor market conditions, blacks were slightly more likely to get modifications, conditional on being delinquent, than other races. This effect persists even when researchers control for the fact (also good news in my mind) that borrowers who got a high-cost loan are more likely to get a loan modification. In further analysis, the authors find that blacks receive a similar interest rate reductions to borrowers of other races.
As with any empirical study, there are some limitations. The authors use data from only trustee (although several servicers) and examine loans originated in only three states--all Western and all non-judicial foreclosure. And, as the authors note, they cannot assess whether there are differences in loan modification denial rates. Put concretely, if blacks are applying at twice as high of a rate for loan modifications as whites, their analysis would not pick up this high rate of denial compared to applications. This paper ends with interesting thoughts on the racial disparities in loan origination, and why these patterns are not found in loan modifications. It asks whether there are lessons from HAMP or the loan modification process generally that could be useful in designing loan origination programs that reduce the longstanding racial disparity in that crucial financial transaction.
16 Banks Ordered to Compensate Victims of Improper Foreclosure
Turns out we sold your house by mistake. Funny story…
You’re not going to believe this, but remember last year when we denied you for a loan modification, sold your house and kicked you out in the street? Well, as it turns out… we screwed up… yep, it was all a big mistake… a misunderstanding, really. Can you believe that? It’s just the craziest thing. Whoopsie! Sorry about that.
How did it happen?
Well… funny story… you’re really going laugh… I swear.
Guess what… the federal government has ordered 16 of the largest mortgage servicers to reimburse homeowners who they foreclosed on IMPROPERLY.
Not only that but regulators, including the Federal Reserve, the Office of Thrift Supervision (“OTS”) and the Office of the Comptroller of the Currency (“OCC”) also told the servicers they have 45 days to hire auditors to figure out exactly how many homeowners they shouldn’t have made homeless in 2009 and 2010.
Well, isn’t that nice? What a lovely surprise.
The joint report cited the usual suspects including Citibank, Bank of America, JPMorgan Chase and Wells Fargo, Ally Financial Inc., Aurora Bank, EverBank, HSBC, MetLife Bank, OneWest Bank, PNC, Sovereign Bank, SunTrust Banks, U.S. Bank, Lender Processing Services (“LPS”) and MERSCORP.
The servicers have all agreed, based on the auditor’s reports, to “remediate all financial injury to borrowers caused by any errors, misrepresentations, or other deficiencies.” No minimum or maximum amount was set by the agreement, so the sky’s the limit, I suppose?
The Federal Reserve’s stated that it believed financial penalties were “appropriate,” and I’d have to concur. I mean, if a bank threw me out of my home without good reason… maybe caused my marriage to break up… made my kids change schools, leave their friends… possibly forced me into bankruptcy… you know, destroyed the rest of my adult life, I can’t think of anything but financial penalties that would possibly be appropriate.
I mean… flatware? No, too personal. A Cuisinart? No, people might already have one. Besides some of these folks are probably living in the park and without electricity… nope, the Fed’s right for once, it’s financial penalties for sure.
And don’t forget to buy a card to slip the penalties into… something tasteful… maybe get one of those that plays music when you open it… everyone likes those.
All three of the bank regulators promised to review the audits and the Fed also said that it plans to levy fines in the future as well.
And isn’t that a relief? I’m sure glad this isn’t a one time thing. I mean, I think there should be financial penalties every single time a bank throws someone out of their home that shouldn’t have been throw out, don’t you?
I have to say that I like the Fed’s attitude on this issue. I mean, the central bankers didn’t even pretend that banks might be able to stop throwing people out of their homes improperly, they just went ahead and said they’d continue with the financial penalties in the future when they do… not even “if” they do, but “when” they do. Well, at least they’ve set expectations properly this time.
The government regulatory agencies stopped short of listing specific instances of bad foreclosures, but they did note in their report that:
“… deficiencies in foreclosure processing observed among these major servicers may have widespread consequences for the housing market and borrowers.”
Actually, I’m not entirely sure how to take that sentence… do they mean that in a good way or a bad way, do you suppose? Like, do they mean “widespread” as in a lot of people will get checks, or that there’ll be lots of improper foreclosures? Why do they have to be so cryptic… use the English and say what you mean, would you please?
It’s been four years since the housing meltdown started pulling our economy down the drain and I started screaming about it. Since then, there have been more than five million homes lost to foreclosure, and roughly 2.4 million first mortgages were in foreclosure at the end of 2010, while another two million were at least 90 past due, so at serious risk of foreclosure.
And as of July 2011, foreclosures are up 12.8% over last year’s number, according to LPS, and there are some 6,452,000 mortgages going unpaid in the United States as of June 2011.
Not everyone was encouraged by the plan. Congressional Democrats refer to the order as being too lenient on the servicer, and so House Democrats introduced a bill on Wednesday that if passed would require servicers to adhere to a series of specific steps, and include an appeals process, before even starting a foreclosure, but that sounds like the sort of thing that the banking lobby and the Republicans… (oh wait, that was redundant, wasn’t it?), I meant to say the sort of thing that the banking lobby will strongly oppose.
Rep. Elijah Cummings, D-MD, who is the top dog on the House Government and Oversight Committee said that he wanted to know what all of the abuses were that the government identified, who exactly committed them, and how this consent agreement will fix the behavior in the future. He said:
“Based on what I have read … I am not encouraged at all.”
Well, no one said anything about fixing something in the future, did they Elijah? No, they most definitely did not. In fact, the Fed even made it clear that it would be happening in the future, so what more do you want than that in terms of transparency? Some people are never happy. I’m encouraged, aren’t you encouraged… I’m actually overcome with encouragement.
John Taylor, who is the Chief Executive of the consumer housing watchdog group, National Community Reinvestment Coalition, said the government’s action is a year too late. Apparently, he’s okay with it taking three years to make amends when you throw someone out of their home improperly, but four years is too long.
He also points out that this order does little to help those who are now wrestling with a foreclosure and those who have already been thrown out improperly. According to Taylor, instead of moving swiftly to foreclose and seize people’s homes, the banks should have been better at helping people modify their mortgage payments.
Oh my God… that is such a good idea… why didn’t we think of that? I’ll have to remember to keep my eye on Taylor, he is one sharp cookie. He also said…
“This should have happened a long time ago. There are so many people who, if they had received a meaningful modification, could have stayed in their homes.”
Yeah, well you should have spoken up sooner then, shouldn’t you?
Look, this guy’s a bit of a whiner. I mean… so, our government stood by and did nothing as potentially thousands of American citizens were thrown from their homes improperly, so what are you going to do… make a federal case out of it?
I mean, it’s not like the servicers beat the homeowners with sticks, right? And they don’t seem to have raped any children. No burning crosses on front lawns. I’d say we got off easy here. They might have done any of those things and more, heck, BofA stole someone’s dead husband’s ashes last year… and kept taking homes they didn’t even hold mortgages on… so, let’s just be thankful for the little things, okay.
So, my goodness… get over it… be happy… so, you got thrown out of your home of twenty years for no reason… your marriage broke up and you haven’t seen your kids in 18 months as a result… you lost your job when your employer saw your credit score fall to 420… and then you tried to kill yourself… you’re okay now… is it really that big a deal that you’re living in an apartment where the kitchen smells like ass?
See, that’s why everyone hates the Democrats, it’s all that whining.
Citigroup issued a statement saying it had “self-identified” needed changes in 2009.
Okay, good to know. And don’t feel pressured to rush into changing anything… take your time on the whole implementation thing, we understand.
The bank also said that it has helped more than 1.1 million homeowners avoid foreclosure, but who knows… Hampsters always say stuff like that. Citi also said:
“We are committed to working with our regulators to further strengthen our programs in these areas and meeting these new requirements.”
Now, that sounds a little brown-nosey for my tastes, but okay then.
And then our good friend Ally Financial, or GMAC if you’re in the you-don’t-want-to-know, said it had not found “any instance where a homeowner was foreclosed upon without being in significant default.” Thus proving conclusively that they have no sense at all of what the issue here is.
In fact, after writing this article, I’d say it’s an absolute lock that none of these people have the slightest idea what the issues are here.
Mandelman out.
And just because I know that some of you are probably thinking that I made some of this up just to be funny… HA! I didn’t have to… it was that funny all by itself. And that sad, and that scary. Here’s the link to the story in the Cristian Science Monitor, and what could be less funny than that? Click it, you’ll see.
Why 99% of All “Forensic Audits” are Scams
Ok, it really bothers me… I’ve been wanting to write this post for a very long time. I’ve just been so stinkin’ busy it’s been put on the shelf several times. I’ve just tried to address this issue one by one as homeowners call me. But I cringe every time I hear the words “forensic audit” and I hate having to even say the words but sometimes I have to in order to help a homeowner or attorney understand what I (and a very select few others) do versus what the vast majority of these other individuals/companies out there are doing. That is why I have a category on this blog called “Forensic Loan Audits…” because the scammers that used to be in the “Loan Modification” business got put out of business by most Attorney Generals around the US after they saw millions scammed on that cottage industry. Nearly overnight, a new cottage industry of “retired” shall we say loan mod experts became “forensic auditors.”
Let me say this from the outset… there is a wide range of people and companies out there (including even some attorneys) who are selling “Forensic Audits.” They vary from outright scam artists to slick salespeople performing some [overly simplistic] level of some sort of a mortgage loan transaction audit but who charge exorbitant prices for the services and, ultimately, the work product they produce rises to the level of a scam as well because their fee and what they produce are universes apart – so I deem that a scam as well – that’s just my humble opinion of course.
There is one fairly high profile retired attorney out there operating a very popular blog selling extremely high-priced garbage [in my opinion]; unfortunately, many of his victims, I mean clients, have purchased this “audit” are left with many pages of virtual nothing-ness that they will never be able to use in a court of law. Quite ironic that it’s coming from an “attorney” or “counselor at law” – so to speak.
But, I don’t think any of you reading this right now are actually surprised of the story of another attorney or ex-banker taking advantage of people because they have a license, degree or bar number and using that “credential” to sell people on a scam. There are many prisons with such people calling those places home for these types of crimes.
So, now that I’ve spent a minute on the soap box, let me get to work to explain the difference between a “Forensic Audit” and a “Mortgage Loan Compliance Analysis” because there is a difference – like night and day. I think it’s a good place to start to say that I come from the mortgage banking industry and I have over a decade in actual experience in the inner workings of this industry and I have had to demonstrate continued competence in the actual compliance with the very laws we are looking into to see if these loans complied with these laws. I challenge you to find a “forensic mortgage loan auditor” out there in or even around the mortgage banking or finance industry. You won’t. You will find compliance officers. You will find fraud investigators. You will find compliance analysts and underwriters and risk managers. The closest thing might be the field of Forensic Accounting. But you will never find a legitimate forensic mortgage loan compliance officer using the term “forensic audit” or “forensic auditor” or even “forensic loan audit.” This is simply some deceptive marketing term invented by slick scammers who could probably sell a lot of people a box of coal and pass it off as a box of diamonds.
“Forensic” literally means “suitable for use in a court of law.” So the layman’s translation means that whatever report or whatever you might get from a “forensic auditor” must, and I mean MUST, withstand the legal scrutiny of a judge, jury and opposing counsel.
So, I’ll just dive right in here and make a point: you can use the word “forensic” if – and only if – your work product is deemed suitable for use in a court of law. So that’s the lens that any and all investigation by YOU as a homeowner MUST use in conducting your due diligence if you’re in the position of needing help to defend yourself from foreclosure or the potential illicit collection of mortgage loan debt.
I will say this… if you see ANYONE pitching a “Forensic Audit,” I would just turn and run. Even the simple use of that title – forensic audit – should set of alarm bells. What is it a forensic audit of? What does that even mean? Really, it doesn’t even tell you anything – other than it’s a slick marketer using a buzz term to sell you something. The question really is or should be – “will it be suitable in a cour of law?”
Conversely, a Mortgage Loan Compliance Analysis is EXACTLY what it’s name implies plus a bit more. What do we do? We analyze the mortgage loan documents for actual compliance with Federal Lending Laws. Did the original lender provide the borrower with the mandated loan disclosures from the date the borrower applied for the loan through to the closing or ratification of the mortgage loan transaction and were the material Truth in Lending Disclosures such as the APR, Amount Financed, Finance Charge, Amount of Payments and Payment Schedule were properly and accurately computed – this is a mathematical process that requires a very comprehensive understanding of Regulation Z, Section 226.4 along with the Official Staff Commentary for that section. It’s also an investigation and analysis of the transaction to see if the original lender [and any mortgage broker involved] that may have been involved complied properly with underwriting guidelines and a look into any possible mortgage fraud or predatory lending violations such as bait and switch tactics or even forgery of the borrower’s initials or signature on loan disclosures or loan closing documents. Finally, it’s also an investigation into whether the lender and/or broker was properly licensed. All of these issues are examined, documents analyzed, TILA disclosures re-computed for accuracy and comparison and then all of this is [or should be] rendered in a report or affidavit format along with any and all supporting exhibits such as the loan documents and other components of the investigation.
Now, here’s the clincher… a “Forensic Audit” is almost always going to be a collection of boiler plate fluff with a few specifics strewn throughout the template to pass this garbage off as legitimate. However, any real scrutiny of these documents by someone who knows what to look for – or worse, a judge or creditors rights attorney – will easily reveal the fact that 99% of these “forensic audits” aren’t worth the paper they’re printed on [ie. utter worthlessness]; which is real shame seeing that the homeowners who get suckered into these scams have precious few economic resources. They deserve a real service and a real work product that will actually stand up in a court of law.
A real mortgage loan compliance analysis and investigation will be highly CASE SPECIFIC. For it to be considered “forensic” in any sense of the word, it MUST be specific to YOUR CASE, not boiler plate. And judges HATE boiler plate, non-specific pleadings and if you try to throw a boiler-plate, template of a “forensic audit” at a judge in your case, you are asking for his/her wrath not to mention being completely discredited which never has a happy ending. I always tell people who are inquiring to hire me that there is no shortcut to these analyses and investigations. A mortgage loan transaction and any corresponding foreclosure case is like a fingerprint… no two of them are the same. Yes, you have a set of laws and guidelines that apply to all transactions but no two transactions are the same, period. Any and all work product must reflect that level of specificity if it is to be considered “forensic” in any way and has any chance of actually helping you make valid claims in a court of law.
So here’s my tip to help any homeowners facing foreclosure reading this: ASK for attorney references even IF they are an attorney. Ask to see their credentials. Ask for actual samples. Ask to see actual court cases their work product has been filed in and/or used in. Ask for customer references. Two words: DUE DILIGENCE… plus four words: DON”T BELIEVE THEY HYPE. Because your money can either be completely wasted or put to very good use depending on WHO you hire and what they produce. Finally, call or email me… I’ll send you a couple samples with borrower info redacted so you have something to compare the garbage to. Hopefully this helps a bit… Good luck and happy hunting.
Mandelman SHOCKS Online Community, Says: “I don’t care about my readers anymore.”
If you’re a regular or even occasional reader of Mandelman Matters, you’re reading this now… and waiting for the twist or the punch line, right? You’re thinking… “Oh yeah right… I know him… what’s he saying by saying he doesn’t care about his readers? Okay, you hooked me in… now tell me what you’re talking about.”
But, it’s not like that… sorry to disappoint you… I’ve recently realized that I actually don’t care about my readers. You read me all the time? So what? It’s not like I get a nickel a reader, or anything like that… so read me… read something else, I could care less.
I used to care about my readers but, truth be told, this past week leading up to today, something happened that changed me… and I think you all have the right to know what it was that has caused me to think this way.
You see… today, Dina and Robert Giangregorio of Huntington Beach, California received their permanent loan modification from Ocwen Loan Servicing. Do you remember them? I wrote about them last week… three kids… Robert has “Primary Progressive Multiple Sclerosis, one of the worst types of MS one can have. He only has use of one of his arms and he’s in a wheelchair. The headline to the story I wrote about them was: “Ocwen Loan Servicing Takes Home from Handicapped Because There’s Equity.”
Now do you remember? If not, you’d better click that link and read the article before going on or the rest of this article won’t make nearly as much sense. Like missing “Part One” of something and then trying to just dive in at “Part Two.” It’s never the same as if you had seen the first one.
So, yes… Ocwen sent the Giangregorio’s the documents for their permanent loan modification today, and as you might imagine… they were way beyond pleased… in fact, it’s safe to say that they were overwhelmed. Dina sent me an email right after she heard… all it said was:
“Martin!! I am crying. Words cannot express…”
I understood. I felt the same way, but not for the same reason.
I emailed her back maybe 15 minutes after they learned of the great news and asked her to call me. I wanted to ask if they would be interviewed on camera for a documentary on the foreclosure crisis that I’m filming this summer.
Dina emailed me back right away… she said she needed time to compose herself… calm down a bit… before she could call me. Like I said, they were quite happy that after living through a sale date for their home last Monday, they would not be moving any time soon after all. Quite a relief, I’d imagine.
So, a few minutes later she and Robert called… I was on the speakerphone and as one might expect, they were both thanking me for helping them save their home. Dina told me that she felt as if a cloud had been lifted… I said I understood, even though for me… that cloud was still there.
I said they were welcome and not to give it another thought. Besides, as I told them… I was only a part of it… there were lots of others involved, and those others were really the ones who deserve the credit for making this happen. First of all, CDA Law in Mission Viejo, who are true stars of the loan modification world, jumped in against all odds to represent Dina and Robert and really were the technical experts here, and Julie Greenfield, who is the absolute top of the food chain when it comes to loan modifications, also volunteered to help push the ball over the line. (Both CDA and Julie can be found on my Trusted Attorney list.)
All I did was write about it… it was the others who took action and made Ocwen take notice… they weren’t just “my readers”… they were my “DOERS,” and how I feel about them… well, I think Dina said it best when she said… “Words cannot express…”
It had all started a little over a week ago… my wife had just picked me up from the airport. I had just flown in from Hawaii after meeting with members of the state legislature on issues related to the foreclosure crisis. I wrote their story the following day, I believe. It was hard to write, because it made me angry and sad.
And then, after wiping away a few tears and swearing like a drunk pissed off sailor… down at the very bottom of their article, after I typed “Mandelman out,” I gave out the email address and phone number of Ocwen’s Executive Chairman, and said:
“Want to send Mr. Erbey a note to share your thoughts on the Giangregorio’s situation… Well, by all means… be my guest…”
It wasn’t even 15 minutes later that I received an email… I was being cc’d on an email sent to Ocwen’s Executive Chairman by someone who I had thought was just a “reader,” but now I saw was a “DOER.” I wrote back to her right away, thanking her for doing what she had done.
Minutes later another email… same thing… another DOER was cc’ing me on another email to Ocwen’s Executive Chairman. And then another came in before I could even send another thank you note in response… and then another… and another… and yet another. Some of my readers were DOERS and they had read my article and done something about it.
That went on for a few days.
Then I received an email from a senior executive at Ocwen’s Washington D.C. office. He was responding to an email that I had sent him before I posted the Giangregorio’s story, telling him that I was about to run the story and giving him a chance to comment. I wasn’t expecting to hear back from anyone… I do it all the time before I go after a banker or servicer or government boob… it seems like the journalist-sort-of-thing to do, right? But no one ever responds.
Here’s what Ocwen’s senior exec said in his email to me:
Martin,
Your email was forwarded to me but I have been traveling and didn’t see it until yesterday. I apologize for not getting back sooner.
I understand the Giangregorious story has been posted, but would like to discuss the situation with you if possible. We’ve actually worked very hard on this case, are saddened by it and will continue to do what we can. We have not foreclosed and will continue to try to assist the family within our legal constraints. I can assure you that our commitment to helping distressed homeowners keep their homes with sustainable payment plans is genuine — it is also very much consistent with our own business interests. Since the outset of the mortgage crisis, we’ve worked out solutions for over 100,000 families to avoid foreclosure and are recognized as the industry’s loan modification leader.
But, again, I think it would be worthwhile to talk…would there be a time say later this afternoon or anytime this week for a call?
Thank you…
And then he signed it.
I emailed him back and within an hour or so we were talking on the phone. It was later in the afternoon on the Friday before July 4th weekend, and with him being in D.C. I didn’t expect the call to last very long… but it did… at least a couple of hours… it was after 7:00 PM East Coast time when we hung up, resolving to talk again after the holiday.
I had expected him to be a nice guy… and he was… but, he was also very smart and we talked about the financial and foreclosure crises in the big picture sense, going back to examine all of the many different factors that led to the meltdown. He knew some “insider” sort of things that I hadn’t known, and I knew some stuff that he was interested to hear about.
I liked him, and I had not expected that to be the case. As he phrased it… we were in “violent agreement” on just about every single issue we discussed. He said he’d send me an article he’d written a couple of years back on loan modifications and the foreclosure crisis, and I said I’d send him links to a couple of hundred articles that I’d written on the subject.
After we hung up, I had two thoughts come immediately to mind:
- Wow… maybe he and I can make something happen here… start something that other servicers would see as a success, and then follow. I felt the same way about what had happened in Hawaii… maybe, just maybe… I was gaining on it. And…
- OMG… If April Charney and Max Gardner find out that I liked the guy, and that I could possibly work with him on something… they’ll kill me. To say nothing of what my “readers” would think if I said something positive about Ocwen. Someone could have a heart attack.
Well, I’m going to be talking with Ocwen some more… I did genuinely like the guy, so why not? Someone has got to show those on the other side what’s going on from the homeowner’s perspective, and after writing 500 articles on the subject and talking to thousands of homeowners over the last couple of years… it might as well be me.
Also, just as I had posited to myself while sitting in a meeting in Rep. Herkes office in the Hawaii State Capitol building… if I wasn’t here, who would be… to which I answered what was the obvious truth of the matter… NO ONE. There simply wasn’t anyone else, which made me wonder if perhaps I was insane, for a couple of seconds anyway.
So, now it looks like I might be visiting with members of other state legislatures as well. I might even go to Florida and Atlanta to visit Ocwen and see what they’re doing down there…. maybe make a stop in D.C. too. And I decided I would do whatever I needed to in order to finish the documentary I’d been working on for over a year… I wasn’t sure how exactly, without my wife choking me to death in my sleep, but I decided that I had to figure out some way to get it done.
Because that’s what DOERS do… they DO THINGS… they get things DONE… important things.
So, you see… it’s been quite a learning experience this past week or two… although I think I worked 120 hours and missed two nights of sleep, which I can’t keep doing if I expect to be able to DO anything for very long.
As far as my “readers” go, however, well… they can keep reading me if they want… or not… I don’t really care because from now on, I’m going to be concentrating on my “DOERS.” Together, we’re going to DO IMPORTANT THINGS and we’re going to finally bring this unconscionable travesty of justice they call the foreclosure crisis to an end.
And after that, we’re going to start to rebuild America’s working middle class, brick by brick. And one day… perhaps sooner than you might think… this country will once again be a place in which I can know that my daughter’s life will be as wonderful as mine has been… before all this happened… before Wall Street took over and broke the world.
People have asked me numerous times over the last two or three years, why I do what I do… and how I can possibly hope to beat the bankers… and I’ve always replied the exact same way: Because I’m going to win, I assure them. Some also ask me why I’m so passionate about this? And I always reply: Why aren’t you?
You see, when Dina said that she felt that a cloud had been lifted, I understood but I didn’t feel that way at all, because I knew when I hung up with Ocwen that first time that they would modify the Giangregorio’s loan. But, although that would be great for the Giangregorio family, what about the thousands of others all over this country that I didn’t write about? No one should lose a home if there’s a way for them to keep it. Not one person… ever.
Dina and Robert sent me another email shortly after we spoke… it read:
“We cannot express our gratitude for taking such an interest and huge involvement in our situation. We are in awe that we are actually finally being ‘heard’.”
They sent it to me, but it’s a message to all of my readers who are also DOERS. You really did something here… and what you did is a big deal… huge. I’m so proud of you… and thankful… you should be proud of yourselves too. You made a real difference in the lives of many.
And the best part of the whole thing is that even if you’re weren’t a DOER this time around… even if until now you’ve just been a “reader,” it doesn’t matter… ANYONE CAN BECOME A DOER AT ANY MOMENT.
That’s right… even right now… this moment… you can transform yourself from being a useless “reader” to being a DOER of important things. Just say to yourself… assuming no one is around because you don’t want to appear as if you’re talking to yourself…
Starting today… I’m a DOER!
What are we DOERS going to DO? Well, we’re going to figure that out as we go. Every week, I’m going to try to post an article under the heading: “THINGS TO DO… THAT MATTER.” So, when you read that line, you’ll know that after you’ve read the article, there will be work that needs to be DONE… send an email… make a phone call… whatever it is… so, JUST DO IT. (LOL, I just couldn’t help that.)
This is a game of inches… there are no magic bullets or big sweeping solutions, of that I am quite sure. We need to hit singles, not home runs… and sure as shootin’ we’ll win this battle one day… little by little, step-by-step… one day at a time, as they say… (OMG, I think I just mixed enough metaphors and exploited enough clichés to cause myself physical harm.)
Warren Buffet told Bloomberg today that he predicts “Job Growth When Housing Rebounds.” Genius… that man really is a genius… who would have ever thought that solving the foreclosure crisis was so important. Hmmm… maybe I should write something about that point. I’ll have to give it some thought. Thanks for weighing in, Warren… we’ll let you go back to bed now.
Housing doesn’t “rebound” as long as the foreclosures continue unabated, in fact nothing “rebounds” unless someone first throws a ball. We have to DO something to STOP the foreclosure crisis. It’s a forest fire and it will continue to burn until it runs out of forest.
Every time housing prices fall, more people go underwater on their loans. And every time a homeowner goes underwater, they are removed from the real estate market because most of the people that buy homes are not first time buyers, they have to sell their old home before buying their new one. But once underwater, they can’t, so demand for housing falls as more people find that they owe more than their home is worth. And as demand falls, so does price… and that means even more people go underwater.
Once you’re underwater, any of life’s events can lead to foreclosure. An illness… an accident… a divorce… the loss of a job… any of those can lead to a foreclosure when the homeowner is underwater. The Giangregorio’s only fell two months behind and that almost led to them losing their home.
Foreclosures breed foreclosures… period. In Hawaii, Rep. Herkes repeated the phrase several times to others, and I’m sure he’s said it quite a few more times since I was there. He’s a DOER, by the way.
Okay, so that’s all for now… I just thought I’d let my readers know how I feel and why… and I had to give my DOERS the great news about the Giangregorios. Again… thank you from the bottom of my heart.
Oh, and Dina and Robert both agreed to be filmed next week, and I’m really looking forward to that.
But, now I’m off to Palm Desert where my daughter is dancing in a national dance competition this weekend. She goes every year. It’ll be 125 degrees outside, which is miserable, but inside there’ll be 5,000 girls from 5-16 years old all screaming their heads off at the same time, as the Moms try to get them ready for their next number. So, when you think about it… 125 degrees really isn’t even that hot… LOL.
Mandelman out.
Bringing Up the REAR – Jamie Dimon, Chairman & CEO, JPMorgan Chase & Co.
When it comes to homeowners applying for loan modifications, mortgage servicers come in three types: Terribly Annoying, Unbearably Annoying, and Make-You-Want-to-Burn-Your-House-to-the-Ground Annoying.
Some people laugh at that description, and I might have laughed at it too, before I came to realize that it was such a dramatic understatement.
Not only are all mortgage servicers absolutely God-awful to deal with all the time and in every conceivable way, but they haven’t changed even one iota in three years. They were entirely incompetent when they started modifying loans and they are every bit as incompetent today. It’s really quite stunning… the only thing they do consistently is perform poorly.
A couple of years ago, with homeowners all saying how difficult it was to reach their servicers, I asked some Bank of America management types why the bank was having such a hard time answering the phone. Was it all those buttons? Because I would understand that… I hate all those buttons.
As I told them, I was asking because I happened to be one of the 44 million people carrying a Bank of America Visa card around, and I had discovered that I could call the toll-free number on the back 24 hours a day, 7 days a week and within a couple of minutes talk to a live person that could tell me where I bought gas last Thursday and how much interest I paid in 2005. But apparently, were I to have a question about a loan modification… oh no… Bank of America couldn’t seem to answer the phone? Is that what BofA was expecting me to believe?
Chase is no better… might even be worse, although in a race to the bottom it does get murky towards the finish line. For the longest time Chase maintained that they simply weren’t able to hire enough people to handle the volume of calls they were receiving related to loan modifications, as if the whole foreclosure-modification thing had caught them entirely off guard. So, wherever it was that Chase was, the financial sector was apparently running at full employment.
But then I met Jared, an ex-employee of Chase’s servicing company. He had worked in the foreclosure department for 18 months, left on very good terms, and agreed to an interview.
Jared explained that it was his responsibility to make sure foreclosures were being completed in compliance with Fannie’s guidelines, and to document everything that went on with each file. “Everything the homeowner sends in has to be scanned, copied and attached to their file,” he said.
So, how come servicers are always losing paperwork submitted by borrowers, I asked? He said that didn’t happen at Chase. “We never lost anything, it’s was a big part of how you’d be awarded the maximum bonus of $12,000 a year.”
I must be thinking about Wells Fargo, I replied under my breath.
“Half of the bonus was tied to documenting your files in case investors wanted to audit them,” and the other half was based on how fast you’d foreclosure… at Chase they say that the ‘perfect foreclosure’ is 120 days,” he said.
Well, that must have been something to aspire to, I replied. I mean, not every foreclosure can hope to be “perfect,” right? He nodded in agreement, not quite sure of my meaning.
Jared recalled what his boss had told him during his first week on the job: “We’re in the foreclosure business, not the modification business.”
“Foreclosures are a no lose proposition for servicers,” Jared explained. “The servicer gets paid more to service a delinquent loan, and they get to tack on extra charges. If the borrower reinstates, which is rare, then the borrower pays the extra fees. If the borrower loses the house, then the investor pays them. Either way, the servicer gets their money.”
What about modifications, I wanted to know.
“Their whole focus is to foreclose, not to modify. They make borrowers jump through every hoop so that when something fails to get done on time, they can deny it and foreclose. That’s what it seemed like to me, anyway,” explained Jared.
I told him that it seemed like that to me, too.
It was all starting to make sense to me. They weren’t trying to figure out how to modify… they were trying to find a reason to foreclose.
That had to be why so many of the stories about modifications sounded like they came straight from the reality television show: “The Amazing Race”.
“You have exactly 11 hours to sign and notarize this form. Then deliver three copies to one of three addresses in your home city between 3:00 PM and 4:30 PM on Thursday. The catch is that you must arrive by elephant. When you arrive at your destination a small Asian man wearing one red shoe will give you your next clue. You have exactly $3.95 to complete this leg of THE AMAZING CHASE!”
It’s easy to laugh about… unless you’re the one trying to hail an elephant in Stockton, California.
But, what about modifying loans to avoid foreclosures whenever possible? How could the servicers get away with this sort of institutional behavior? Were they trying to torture people and destroy all of the equity in the country? Why?
Each night, I prayed for the answer to come… Dear Lord, I would say quietly to myself so my wife wouldn’t slap me for praying about HAMP… help me to understand… send me a sign…
And, sure enough HE did… on CNBC. It was during an interview with JPMorgan Chase’s CEO, Jamie Dimon when the light began to shine through the darkness…
“Giving debt relief to people that really need it, that’s what foreclosure is,” Dimon said. They (Homeowners) are probably better off going somewhere else, because they get relieved almost 100% of the debt through foreclosure.”
Oh, no he didn’t. Did he just say what I thought he said? He has got to be the most astonishingly arrogant, out-of-touch, uncaring jackass I have ever come across. I don’t even think The Donald would say something like that.
Foreclosures weren’t bad for people… they were more like a gift… a way of providing much needed relief from the burdens of having a home in which to live. Foreclosures weren’t debt collection… they were debt forgiveness.
Rejoice, people, rejoice! Rejoice and revel in the fact that you’ve got thirty days to pack your crap and move out of your house!
At that very moment I knew two truths to be self-evident:
- I had found the source of the problems with mortgage servicers… bankers. I don’t know why I hadn’t seen it clearly before.
- I would feature that obnoxious, hardhearted and seriously twisted man in my column because without a doubt he is one of the biggest REAR ENDS mankind would ever come to know.
Mandelman out.
Earth to Bankers, Earth to Bankers… Your Planet is Dying, You Must Evacuate, It’s Time to Come Home.
Okay, this is becoming positively surreal. Yves Smith at Naked Capitalism calls it “Banker Derangement Syndrome,” (actually, she calls it Banker Derangement “Sydrome,” but I’m pretty sure that’s just a typo), but whatever it is there’s no question that it’s absolutely some of the fruit loopiest sort of thinking I’ve ever seen.
The bankers… yes, the very same bankers who leveraged up on garbage CDOs as if housing prices would never ever go anywhere but up are now supposedly shocked and dismayed that mortgage lending volumes don’t seem to be “coming back,” and that EVEN with some of the lowest interest rates in years, the only thing that seems to be happening is refinancing.
Really, Scooby-Doo? Why Velma and I can’t imagine why that would be. Hurry, let’s get to the Mystery Machine and see what Shaggy knows.
The article below comes from American Banker by way of Naked Capitalism, and I don’t usually write about what Yves Smith is writing about, at least not on the same day like this… partially because she’s smarter than me and I figure she’ll do a better job, but also becausde I just think it’s icky. Today, however, I just couldn’t help it.
So, with mortgage lending activity now apparently not coming back… wait a minute… why would that be the case? Could it be that the bankers have been the proximate and even SOLE CAUSE of this economic calamity the Obama administration continues to call a “recovery?” Wells Fargo and BofA both say they’re laying off people? Yeah, great… because they’re so darn over staffed in their loan modification departments, I suppose.
Listen people, I’ve said this before but there’s no real estate market. We don’t have one. It’s gone. The bankers blew it up. The only reason we didn’t sink straight through the floor two years ago was that Timmy, Benjamin and Sheila have all been blowing air into our economic tires to keep things looking like they’re running smoothly, but make no mistake about it… we’ve done run out of Fix-A-Flat, there’s not a service station for miles, and that giant railroad spike we ran over back in the summer of 2007 is sure-as-shootin’ going to bring our journey to an abrupt halt starting this summer.
Hey banker-people… people aren’t buying homes because you broke the bond market… that’s right… no one buys your mortgage-backed… and I use that term very loosely… IN-securities anymore because of the bang-up job you did defrauding them only a few years back. I don’t know when investors around the world will be ready to try them again, but my guess would be that they’ll give you another shot with RMBSs and the like, about the same time I’m ready to take a flyer on a dot-com IPO with no profits or customers who’s heralding the dawn of a “new economy.”
Are you feeling me here?
For the most part, all you’ve been doing is refinancing the same people annually since 2009, courtesy of theObama administration’s fabulous housing rescue program, and if you didn’t know that, then you really do need serious help.
Oh, I know… you also turned FHA into the “new sub-prime” and conned a few people into believing that “now was a good time to buy” over the last two years (it is fun to profit off of the misfortunes of others, isn’t it.), but trustee sales just aren’t what they used to be, now are they? What fun is just another credit bid and then it’s Hi-Ho-Hi-Ho… it’s REO we go… (insert your own whistling here).
And as far as blaming the slowdown on the proposed onerous capital requirements of Basel III, or compliance with Dodd-Frank, or whatever else isn’t your fault… oh, I don’t know… let’s see… what would be appropriate here? Oh wait, I’ve got it… how about… SHUT UP, SHUT UP, SHUT UP.
No one’s buying houses because you made it impossible for anyone to even think about doing so. People in this country are either so far underwater that they’re thinking more about walking away from their current mortgage than they are burying themselves in a new one, or they couldn’t qualify for a loan that requires an 850 FICO and 50% down. You see the only people left in America that can qualify under those terms are… hmmm… let’s see… um… oh yeah… BANKERS! And why do you suppose that would be?
Come on… let’s not always see the same hands… who can spell TAXPAYER BAILOUTS? That’s T-A-X-P-A-Y… what in the Sam Hill are these people thinking… what planet are they living on?
But golly… interest rates are so low… and the stock market is so high… and everything’s just getting positively swell around here… banks are just fine… that little insignificant scare we had during the fall of ‘08… don’t fret over that… that was mostly just Hank Paulson getting panicky. We didn’t even need the TARP funds… that’s why we paid them back so fast, it had nothing to do with the restrictions on executive pay… and taxpayers made a profit… our books are right as rain…
FOR THE LOVE OF GOD, THE ONLY PEOPLE WHO BELIEVE ANY OF THAT DRIVEL AREN’T YET OLD ENOUGH TO READ… (or they could be a certain group of Republicans, I suppose, but I have no explanation for that.)
JPMorgan Chase is planning on opening 4500 branches in and around California? You must be kidding. Anyone care to bet on how many of those new branches end of being rented out to small businesses like dry cleaners or perhaps being replaced by a Taco Bell within 24 months of opening?
I do have one idea… it’s kind of out-there, I realize… what about… no, you’ll think it’s silly… well okay, I’ll say it anyway… promise you won’t laugh? Well, you could consider modifying loans? That might… just maybe… slow down the foreclosures that are sweeping the nation’s housing market right into the trash can. And fewer foreclosures could tend to stop the free fall in housing prices, which would mean fewer people going further underwater, which in turn might cause someone to want to fix something in their house, and won’t Home Depot be happy about that. And… well… why that could lead to… I don’t know what to call it… umm… prosperity? See, I knew you’d laugh.
Banker-people… you are the ones who’ve made… and continue to make our collective bed, and now you’re surprised that you too are going to be laying in it? Well, get used to it because it’s only just begun to suck around here. You didn’t need the middle class, remember? Let them eat cake?
Well, don’t ask for whom the bell now tolls… ’cause it tolls for thee.
Mandelman out.
FROM AMERICAN BANKER:
A drop in mortgage lending volumes to the lowest level in over a decade is forcing lenders to consider new cost cuts and staff reductions. The lack of activity comes despite a boost from low interest rates that has sparked a wave of refinancings, and is prompting lenders to face the prospect that refis and home purchases may remain moribund for an extended period.
“This is the bleakest I’ve seen the forecast in 26 years,” said Mick Rizzo, vice president and operations manager in Marshall & Ilsley Bank’s mortgage unit.
Mortgage origination volume fell 35% in the first quarter, to $325 billion, according to the Mortgage Bankers Association. For the entire year, the figure is expected top out at around $1 trillion and to remain at that level in 2012, the MBA predicts. That would be the lowest level of originations since 2000.
During past downturns, low interest rates helped pull mortgage lending out of the doldrums. This time around, however, lenders appear resigned to the notion that refinancings have run their course. With housing starts and permit issuances flat, there simply are not enough purchases of new and existing homes to offset declines in refinancings.
“If anyone is depending on the market to rescue them, I’m not sure that’s a sound strategy,” said Willie Newman, head of residential mortgage originations at the $4.6 billion-asset Cole Taylor Bank, a unit of Taylor Capital Group Inc. of Chicago.
Bankers are responding to the slump by reducing head counts, expanding into new markets and reducing costs.
Wells Fargo & Co. in April said it planned to cut 4,500 employees from its mortgage division. Bank of America Corp. eliminated 3,500 employees and closed 100 small fulfillment centers.
JPMorgan Chase & Co. has avoided staff cuts and instead is focusing on opening 1,500 to 2,000 retail branches in the next five years, mostly in California and Florida.
More cuts and further consolidation appear likely in the coming quarters, as well as a reduction in the ranks of small and midsize lenders and brokers.
Lenders have long been bracing for a drop in mortgage volume, despite previous reprieves from falling interest rates, said Cameron Findlay, chief economist at LendingTree, a unit of Tree.com Inc….
Some lenders also say the largest banks are propping up their own margins and refusing to lower prices for borrowers because of capital restrictions that have been proposed as part of Basel III liquidity requirements.
The expected drop in originations this year would result in a 10% to 20% drop in profits from mortgage originations, largely as a result of lower loan spreads and fees, Moody’s said in a report released in May. A 30% drop in origination volume would mean a 45% decline in net income from mortgage sales, according to the rating agency.
This appears to have the mortgage industry in a Catch-22. Lenders need new borrowers to sop up the shadow inventory of foreclosed homes. They are scarce, however, because the traditional crop of “move-up” homebuyers is unable to sell existing homes…
Tightened underwriting guidelines have increased the risk that a loan will not make it all the way through the pipeline, further increasing costs….
Concerns about buybacks from the government-sponsored enterprises and indemnifications of Federal Housing Administration loans also have forced many lenders to adopt new technologies to catch compliance problems.
“Reviews from investors are very detailed and post-closing scrutiny is high,” Newman said. “Lenders have to be adept at learning quickly what the issues are with investors on the closing side, because there has been significantly more focus placed on closing documents relative to two years ago.”
With a P.S. by Yves Smith over at Naked Capitalism who writes…
The new found religion on documentation at the time of origination is encouraging, but it is hard to tell whether the banks have gotten religion or are simply responding to outside pressure. It sounds like the latter, which suggests the industry has not abandoned its posture doing everything it can get away with. And with that attitude well entrenched, investors and borrowers are right to continue to be leery.
Marques LIVES! Homeowner wins, then loses, then WINS!
Remember the San Diego homeowner, Ademar Marques, who was applying for a loan modification with his servicer (Wells Fargo, dba, America’s Servicing Company, which for the purposes of this article, we will refer to as “the Hampster”) who wasn’t cooperating at all. Wells Fargo wanted to just skip all of those messy and time-consuming formalities required when considering someone for a loan modification, and just jump straight to foreclosure.
So, Mr. Marques filed a lawsuit against Wells Fargo’s Hampster because he had read about the Home Affordable Modification Program (“HAMP”) and the program’s guidelines said that his servicer was “REQUIRED” to screen him for a hardship, and consider him for a loan modification. He also alleged that he qualified for the loan modification program based on all of the published guidelines, and that his servicer, a participating servicer in HAMP never said that his loan could not be modified, they just refused to modify it, and instituted foreclosure proceedings.
He sued based on breach of contract, alleged that Wells Fargo’s Hampster violated the Unfair Competition Law (Cal. Bus. & Prof Code § 17200 et seq. (“UCL”) and he sought damages and declaratory judgment that would stop Wells from foreclosing on the Property.
Here’s the part you might recall: (I wrote about it at the time, in case you need a refresher.)
Marques claimed that he could sue Wells Fargo for breach of contract, referring to the contract between the federal government and the HAMP participating servicers, because he argued that he… and in fact all eligible homeowners in this country, are “intended third party beneficiaries” to that contract.
Intended third party beneficiaries, now is it coming back to you? The judge, was the Honorable M. James Lorenz, and he had quite a bit to say.
He started with establishing that Federal law controls the interpretation of a contract entered into pursuant to federal law and to which the United States is a party. So, if it says in the contract that the servicer “MUST” do something, and that servicer doesn’t do it… you the borrower may be able to sue the servicer for breaching that contract… if you’re the intended third party beneficiary to that contract.
Judge Lorenz also said:
“To qualify as an intended beneficiary, the third party must show that the contract reflects the express or implied intention of the parties to the contract to benefit the third party. Although intended beneficiaries need not be specifically or individually identified in the contract, they still must fall within a class clearly intended by the parties to benefit from the contract.”
The bottom-line in the decision of last year was that Mr. Marques WAS to be considered a third party beneficiary of the HAMP contract between Fannie Mae and the servicers, so he would be permitted to sue for breach. Everyone was really excited at the prospects for justice in this insane world of HAMP, Hampsters, and loan modifications, until…
January 3, 2011… The Hampster Strikes Back… A day that shall live in infamy… Judge Lorenz rules against Mr. Marques and says he is not an “intended third party beneficiary.” Flags flew at half-mast in the hearts of homeowners in California and across the nation. I was just pissed… I hate it when Hampsters win.
Judge Lorenz ruled that Mr. Marques, and another plaintiff named Sampson, are “incidental” beneficiaries,” causing me to ponder just exactly how many types of beneficiaries might exist in the law that started with the letter ‘i’.
Could one be an “involuntary” beneficiary? Or what about an “insouciant” beneficiary? Could you become an “intractable” beneficiary? Or at times feel like an “incongruent” beneficiary. Or even an “incredulous” beneficiary? After all this, I fear I’ve become an “inculcated” beneficiary. And it would seem impossible to be deemed an “ineffable” beneficiary, right? (Some of those are funny; look ‘em up if you need to, no one will know.)
Judge Lorenz said that “although the overall HAMP program undoubtedly has a gial of assisting homeowners, the HAMP agreement does not express any intent to grant borrowers a right to enforce the HAMP contract between the government and the Hampster… I mean, loan servicer… the judge didn’t know to use the word, “Hampster.” (He will now.)
So, Lorenz granted Wells Fargo’s motion to dismiss, also saying that the plaintiff might have various state law tort claims, and then wrapping up by saying that the court had no opinion as to their viability, followed by a sentence saying that the plaintiff was free to file an amended complaint within 20 days. The whole thing was making me dizzy by that time, and I felt like I was watching a Hampster running in one of those little wheels, so I stopped writing about it.
Below is the judge’s decision in the second at bat for Mr. Marques… we can call it “The Hampster Wins.”
Intended Beneficiary Doesn’t Work
Okay, so Mr. Marques is nothing if not persistent, apparently, and God bless him for that, because this time out… his third time at bat… he hits one out of the park!
This time Mr. Marques sued for:
- Breach of a HAMP modification agreement (although a friend of mine who’s a lawyer said that he thought that from the way the facts are laid out, that instead of a HAMP mod, Wells offered him a non-HAMP mod);
- Breach of the third-party beneficiary contract–specifically, the agreement between Fannie and Wells pursuant to which Wells agreed to participate in HAMP;
- Unfair Competition under California’s Unfair Competition Law.
Apparently, the court had earlier held that the plaintiff was entitled to sue as an intended third-party beneficiary of the agreement between Wells and Fannie, but that in order to do so, he had to amend his complaint and allege more facts. So, Marques went straight out in search of said facts and amended his complaint.
The Hampster, of course, leapt into action and moved to dismiss the amended complaint, arguing that its factual allegations were still not good enough. In a way, they sort of called him an “insufficient” beneficiary, I suppose. (I crack myself up sometimes.)
The Hampster clearly knew that he was fighting for his life. First he filed a motion to dismiss for failure to state a claim upon which relief can be granted. Then, the Hampster tried to say that the first amended complaint failed to correct the pleading defects. Judge Lorenz said, “Sorry, not this time,” well, actually I’m kind of paraphrasing.
After that he argued that Plaintiff did not sufficiently allege breach of the HAMP Agreement because he did not allege that the Hampster had obtained the necessary consents and waivers to modify the loan. To which I would have replied… “Huh?”
Next, the Hampster contended that Mr. Marques’ claim that the Hampster breached the loan modification agreement “undermined” his claim that the Hampster breached the HAMP Agreement. (Do you see how annoying Hampsters are in court?)
But, Judge Lorenz said that even if the two claims were inconsistent with each other, as Marques was claiming, it wasn’t fatal to the complaint, because “Federal Rules of Civil Procedure allow for pleading of inconsistent claims., and thank the good Lord for that.”
So, the Hampster tried to pull a fast one and slipped in for the first time in its reply brief, the argument that the loan modification agreement was “unenforceable pursuant to the statute of frauds.” But Judge Lorenz said… oh, no you don’t Hampster… “this issue was not briefed in your moving papers and Mr. Marques therefore did not have an opportunity to respond.”
The Hampster tried to play it off as if he did not know that new issues should not be raised for the first time in a reply brief. And isn’t that just like a Hampster?
Lastly, the Hampster argued that Mr. Marques’ UCL claim should be dismissed for the same reasons his breach of contract claims should be dismissed. Mr. Marques was alleging that the Hampster had violated the Unfair Competition Law, which prohibits unlawful, unfair or fraudulent business acts or practices, which are all well known Hampster specialties.
But, this time the court was not feeling very Hampster-friendly and Judge Lorenz came through. He disagreed with everything the Hampster said and ultimately denied the Hampster’s motion to dismiss.
Congratulations Mr. Marques! You deserve a standing ovation from homeowners everywhere. You stuck with it, didn’t give up and I’m guessing that now, with the Hampster’s motion to dismiss solidly rejected, you will get your day in court as your case will proceed to trial?
That’s what it seems like to me anyway… is there a lawyer in the house? I know you’re there, I can sense it. Here’s the case, let me know if I missed anything:
~~~
And homeowners… stay tuned to Mandelman Matters for continued coverage of…
Mr. Marques v. The Wells Fargo Hampster.
There’s sure to be lots more to come…
~~~
And I’ll try to go to the trial and sit in the back. I’ll even get a lawyer to go with me who speaks fluent Hampster so I can follow along and let you know what happens.
Mandelman out.
Over There… Over There… Send The Word, We’ll Foreclose, While You’re There
Wells Fargo Bank, with their all-American stagecoach logo, has just been accused of violating the Servicemember Civil Relief Act, a federal law that requires members of the armed forces on active duty to be told about civil actions like foreclosure, and allows them to delay the process until they return home to defend themselves against the action… assuming they make it home, of course.
That doesn’t seem too difficult a law to follow, does it? I mean, there couldn’t be that many active duty military personnel in any one state… that are over seas at any one time… that all have the same mortgage servicer… and are all in foreclosure at the same time, right? How many could there be in a single state? A few thousand would seem like a lot, right?
Hard to believe there could even be that many, maybe more like a couple hundred would be at the high end of your guess, wouldn’t you think? The kind of number that by my way of thinking you could keep track of with an index card system, to say nothing of some souped-up-servicer supercomputer.
So, what exactly is the problem here, banker-people? Don’t you have enough homeowners under consideration for a loan modification that you can foreclose on without notice that aren’t active duty military? No one, save a handful of foreclosure defense attorneys and bloggers, would even care if you did it to regular folk… you can deceive and defraud them all you want… just leave our men and women on active duty military alone, okay?
You’re welcome to do it to veterans, for example… they’re not active duty anymore, so what have they done for us lately? Nothing. You can do it to police officers, teachers, firefighters, nurses, single moms who work three jobs and have three kids… you can do it to senior citizens with disabilities, for heaven’s sake… we do not care. But active duty Army, Navy, Air Force, Marines and Coast Guard… they’re all off-limits, what’s so hard to remember about that?
After all, it was only a few weeks ago… actually, according to Bloomberg it was May 6, 2011… that JPMorgan Chase, admitting it mishandled mortgages of U.S. service members, paid $56 million to settle the claims.
Isn’t a $56 million settlement paid a couple of weeks ago by one of your brethren enough to get you guys at Wells Fargo to at least make a note not to repeat the same mistake? I only ask because my wife got a parking ticket last week for parking on the wrong side of the street on Wednesdays and the fine was $45 and that was enough to get me to remember not to park there next time. Is $56 million to you guys not even the equivalent of $45 to me… is that the problem?
The settlement provides $27 million in cash which will be split among to 6,000 military personnel involved, and JPMorgan Chase has agreed to return the houses they stole, even if they have to pay fair market value to buy them back from purchasers in cases where the homes were already sold at auction. The bank will also forgive any remaining mortgage debt of the military borrowers who were supposed to be protected under the law… but weren’t… and the bank will reduce the interest rate on all mortgages held by deployed troops to 4 percent for one year.
Regardless, according to ABC Action News, Coast Guardsman Keith Johnson, who had been overseas fighting one of our wars, had just returned home and was greeted by his wife… oh, and also the news that Wells Fargo Bank had foreclosed on, and sold, his home while he was away.
His wife had no idea the bank was working hard behind the scenes to sell their home because they were in the middle of applying for a loan modification. And he had no idea what the bank was planning because… well, because he had been overseas fighting for his country.
Since Keith and his wife had no knowledge of what was happening, no defenses to the foreclosure were filed on their behalf, and Wells Fargo obtained a summary judgment and then auctioned off the Johnson’s home. Must be because Tampa needed another foreclosed home to go back to the bank and then sit vacant for many months or even years.
According to the ABC Action News story…
“Attorney John Odom is a nationally known expert on the act, and says it also protects soldiers against default judgments because, ” Active duty personnel are not free to come and go as they might need to defend themselves,” Odom tells us.
Well, now you see I hadn’t really thought about it until now, but I suppose that’s true. The folks on active duty military are not free to come and go as they might need to defend themselves. Do you see the thinking behind the Servicemember Civil Relief Act now Wells Fargo Bank people? I’ll bet you can find out even more about the law on Wikipedia, if you think that might help you to remember to stop breaking it.
Also from the ABC Action News story, here’s Wells Fargo entire response:
Wells Fargo takes our responsibility to comply with the Servicemembers Civil Relief Act (SCRA) very seriously. We work hard to make banking easier for our servicemen and servicewomen — around the world. For example, we have 11 military base locations across the country, allowing our military customers to have convenient access to banking services, including dedicated a website and phone lines.
We did everything we could in this case but there were obligations the homeowner was unable to meet. We followed the service member act by requesting an attorney ad litem, and we were acting on the validity of the court document filed by his court-appointed attorney.
Wells Fargo exhausted all efforts to resolve this matter. We made numerous attempts to resolve the case and facilitate a modification, short sale, refinance or payoff. We do our best to avoid foreclosure whenever possible, however, in some case we are unable to reach a mutually agreeable resolution.
Vickee J. Adams
Vice President, Mortgage Communications
Vickee, Vickee, Vickee… my darling Vickee… I just don’t get the sense that you are embracing the spirit of the law here, because if you were you would know that the entire country knows that Wells Fargo Bank screwed up bad… you violated federal law… you stole someone’s home, and not just anyone’s home, but the home of someone who has been overseas fighting for his country. And when that sort of thing happens, you don’t start blathering on about how you make banking easier with 11 branches on military bases from coast-coast that allow customers to essentially have convenient access to “Almost Free Checking,” and a dedicated Website.
Can you see why yours is an inappropriate response under the circumstances, Vickee dearest? And by the way, you most certainly didn’t do everything you could have to avoid foreclosure in this case, because if you had done EVERYTHING you could have done, you wouldn’t have ended up being in violation of federal law and you wouldn’t have ended up lying to the Johnsons and then stealing their home, can you see the logic there, Vickee?
Because you see, Vickee, my darling, when one does in fact do EVERYTHING one can do… by definition… one doesn’t end up breaking federal laws. If one does discover that one is breaking federal laws, then I think it’s safe to say… and I hate to speak in absolutes here, but… I do think it’s safe to say that you’ve come up short as far as having done EVERYTHING you could do.
And, Vickee… you guys at Well Fargo… or any of your too-big-to-jail compadres, for that matter… this case really has proven that you don’t “do you best to avoid foreclosure whenever possible,” now do you? Because this was not a case of you doing your best and not being able to reach a mutually agreeable resolution, as you claim in your boiler plate statement.
This was a case of you simply not communicating with the homeowner, except to tell them they were under consideration for a loan modification… until you turned around and sold their house without telling them of your plans. And you’re Vice President of Mortgage Communications, Vickee, so it’s ironic that I should have to be tell you this.
According to attorney Odom:
“He (Johnson) is never contacted by anyone about the foreclosure procedures being filed. And he comes home and he has no home. Now that’s wrong. Somebody didn’t do their job, because the law says that shouldn’t not have happened.”
Florida foreclosure defense attorney Matt Weidner is representing the Johnsons, and so I called Matt this afternoon to ask him what was happening. Incredibly, Matt told me that Wells Fargo is pushing back hard.
Wells Fargo is saying that they followed the law by requesting an “attorney ad litem.” The Latin phrase “ad litem” means “for the suit,” and an attorney ad litem is a lawyer generally appointed for an incapacitated person. Matt’s view… and mine too, by the way… is that Wells Fargo could and should have notified the Johnsons.
Me being the “Lay-person Ad Litem,” I asked Matt if the Johnsons have a telephone, and he assured me that they do. So, there’s one way Wells could have gotten in touch with them if they were really interested in preventing foreclosures or in not selling the home of one our soldiers out from under him.
“They (Wells Fargo) say they couldn’t locate Keith Johnson to notify him, but one thing that our military does exceptionally well is locate their soldiers… they know where their soldiers are at all times. For Wells to claim that they were unable to locate Mr. Johnson is just not a credible statement,” Matt said.
Matt also says has filed pleadings with the court including a motion to vacate, saying: “Foreclosure sales without notice are wrong and I expect the judge to agree with that.”
Matt Weidner said that he and his fellow foreclosure defense attorneys in Florida are committed to making sure that no service member faces foreclosure without an experienced foreclosure defense attorney to represent them. Florida has a well developed network of highly skilled attorneys who work together and are dedicated to protecting the rights of all homeowners, but he says that protecting those that are overseas serving in our military today must remain a top priority.
Let me guess banker-people… if Wells Fargo is found to be in violation of the federal law that protects our servicemen and servicewomen, you’re going to claim it to be yet another “isolated incident?” You know like the robo-signing that was an isolated incident, or the inability to produce documentation that shows you as the trustee actually won the note on which you are trying to foreclose in the Ibanez decision… was an isolated incident?
Or, is complying with this federal law going to raise the cost of borrowing for all Americans, not that there is borrowing for most Americans.
I don’t know about everyone else, but it strikes me as funny that the biggest difference between The Great Depression and today’s depression, is that during the 1930s, people robbed banks. Today, banks rob people.
Mandelman out.
The Care Bair – FDIC’s Sheila Bair Wants Principal Reductions from Banks With Loss Sharing Agreements
First posted in December 2009,… but re-posted at reader’s request.
I’ve had a love-hate relationship going with FDIC Chair, Sheila Bair since 2006. In case you don’t remember, Sheila was the Bush appointee with a brain and a heart, go figure, who first uttered the term “loan modification,” to which, I believe, Hank Paulson replied: “Yeah right… Sheila, be a doll and run down to the corner and get me a Nonfat Grande Vanilla Latte, would you please. Thanks.”
And, even though she brought it up several times after that, and Congress asked her to come testify about it, that was about as far as she got with the idea while Bush was in office. Oh, I know, I’m leaving out the one Hope-4-Homeowners modification… so, big deal.
So, then as all the Bushies were loading up the wagons and heading west to the Lone Star State, Sheila stayed behind. Republicans accused her of sucking up to the incoming Obama Administration, jockeying for a position that would let her keep her job. Frankly, I didn’t care what the Republicans said at that point in the game. If Sheila thought she could get something done in the loan modification department, then by golly, let’s give the woman a try… Lord knows Paulson was in no hurry to modify loans, unless perhaps Goldman Sachs was the borrower.
So, at this point I liked her. After all she was getting absolutely no support from her Red State pals, and she seemed to have her heart and brain in the right places.
Then she took over IndyMac Bank and did a masterful job, the papers reported. I don’t really know how perfect it was, but quite a few people said it was a model for the rest of the banks in this country.
Then Obama announced the making Home Affordable program, the one that had absolutely no shot whatsoever of working, and basically she went along for the ride. She was honest on ABC News last April, telling everyone watching that the Making Home Affordable was not designed to stop foreclosures, and I published several articles in which I referenced her quotes on that subject… but no one listened back then. That was when the Obama plan could do no wrong. (Now, it seems, it can do nothing right.)
Sheila is also the one that negotiated with the purchasers of banks like IndyMac, so that they could buy the bank with a loss sharing agreement. Under most loss sharing agreements, the FDIC agrees to assume up to 80% of any future losses, up to a certain threshold, and the bank gets the other 20%. If losses exceed that threshold, FDIC picks up 95%.
Pretty cool, huh? Maybe we should pool our money and buy one of these failed financial institutions. After all, there are going to be quite a few going on sale in the coming months.
FDIC says they have loss sharing agreements with 53 financial institutions, but I haven’t been able to find the list. Bloomberg reported the FDIC having loss sharing agreements worth $101.9 billion, including 44.7 billion for single-family loans.
Of course, after IndyMac was sold to a new group of investors (the largest two shareholders are George Soros, Michael Dell) and renamed One West Bank, I started liking her less. She just hasn’t been doing much lately. Oh sure, she takes over a couple of banks a week these days, but I can’t think of a thing she’s done this whole year to help a single homeowner. I’m sure I’m wrong about that… I hope, but it doesn’t change the fact that IndyMac and other banks and servicers have been abusing homeowners and she hasn’t done anything meaningful to prevent it.
Well, now Sheila the Care Bair is speaking out once again. And this time she’s talking about principal reductions. (You go girl!) Late this week, Sheila told Bloomberg News:
“We’re looking now at whether we should provide some further loss sharing for principal write downs. Now you’re in a situation where even the good mortgages are going bad because people are losing their jobs. So you have other factors now driving mortgage distress.”
Sheila has started talking seriously about lenders reducing the principal on $45 billion in mortgages that have been acquired from failed banks taken over by FDIC. It’s not like this step alone would solve the foreclosure crisis the country is facing, but it would certainly be a step in the right direction, as it would establish the importance of principal reductions.
Up until now, of course, the issue of principal reductions has been a bit of a third rail with the American public. Why should “they” have their mortgage balance reduced? “They,” who made irresponsible decisions, took on too much risk… blah, blah, blah.
The truth is, those thinking this way are their own worst enemy, they just don’t realize it yet. They will soon enough, however. It may seem counter-intuitive, I realize, but I’m going to take a shot at simplifying the issue… so, here goes.
First of all, let’s just establish a few things:
A. Banks don’t really have much money to lend out for 30 years. They have a lot of money to lend out for short periods of time, like annual revolving credit lines, things like that, but not much at all for longer-term borrowing. That’s because people don’t put their money into banks and just leave it there for 30 years. The vast majority of people would put money into a CD for a year or two, but not much beyond that.
B. So, when a bank originates a mortgage, it plans on selling it in the secondary mortgage market*… not keeping the loan on its balance sheet. (*The one we don’t have any more because no one trusts those AAA ratings Wall St. was so fond of during the bubble.)
C. Banks have ratios they must comply with in order to be considered solvent by federal banking regulators. They have to have x amount of cash or cash equivalents, and they can only hold x amount of less liquid, and therefore higher interest bearing, types of securities.
D. When a bank holds a loan on its balance sheet and it is paying as agreed, it remains in a homogenous pool of loans and everything is fine. But when a bank learns that a loan they are holding is at risk of default, the bank has to take that loan out of the homogenous pool of loans and place it as an impaired loan into a heterogeneous pool… and reserve for the future loss of that loan defaulting. Banks don’t like doing that because the higher the reserve account balance (called the ALLL – Allowance for Liens, Losses and something else I can’t remember at this moment) the lower the profitability and therefore, the annual bonuses.
Okay, got it so far? Hope so…
We have reached a point where we have to stop foreclosures, because if we don’t property values will continue to fall and more and more people will start walking away from their mortgage whether they can afford the payment or not. This will put even greater pressure on the bank’s financials, because at a certain point what we’re talking about is stabilizing the banks, remember. Lower values mean less spending, which in turn means layoffs, which bring more foreclosures… foreclosures breed foreclosures, remember?
There’s another dynamic involved and it involves the so-called toxic assets that are still on bank balance sheets just as they were last fall when Hank Paulson wanted to buy them off of the bank balance sheets with the $700 billion TARP money. Eventually, we are going to have to buy these “toxic assets,” from the banks, or they won’t recover and start lending again and we won’t see a recovery,
When Paulson tried to buy the toxic mortgages from the Banks into order to try to stop them from closing their doors for good, the problem was that the banks wouldn’t sell them at anything less than face value, even though they had been written down in most cases, and they certainly weren’t worth anything near face value.
Paulson couldn’t come up with another way of valuing them, especially in the time he had before the banks defaulted, so he didn’t have any other option other than to buy preferred shares of stcok. Without going into detail, preferred shares are equity, but they function more like debt or bonds, and they don’t have voting rights, as do common shares.
Paulson wasn’t fixing anything but the very near term problem of imminent default of the banking system. And since then we’ve basically done more of the same, except that we’ve run out of money to paper over the real problem… so, the banks remain technically insolvent. Ultimately, we need to buy the toxic mortgages off of the banks balance sheets, because only the government can take on the re-default risk, or the risk that what says AAA is actually D-.
If we pay some lower amount than the face value of the loans, then we’ll leave a gaping hole in the balance sheets of the bank sold us the assets, and I use that term lightly… and we’ll have to give the banks the money to refill that hole we created by paying less than face value. In other words, we’re going to paying for them one way or the other. No question about that. We only fix the problem by paying the face value of assets we know are not worth face value.
So, the only remaining question really is: How toxic do you want the assets to get before “we” have to buy them all at face value? We could let the entire housing market drop to essentially zero, but that would cause massive numbers of strategic defaults, which is the phrase being used to describe people walking away irrespective of whether they could afford the payment or not, which would quickly get out of control, collapse the banking system, and make any sort recovery impossible.
Critics, who don’t think homeowners deserve the government’s help, are the cause of the “third rail” aspect of the issue. These people think that modifying a loan for a homeowner who is seriously underwater is somehow giving that homeowner an undeserved taxpayer funded gift – a reward for having acted irresponsibly. Speaking about these unfortunate homeowners, you hear them say things like: “They took a risk and lost, so they must pay the price.”
The problem is, and I’ll try to be kind here as some of “these people” are friends of mine, they’re not looking at the situation correctly.
When you have someone with a $500,000 mortgage, and the market value of the home is now $300,000… and you modify the loan by lowering the interest rate by a few points and extending the term to 40 years… that’s no gift, sweetheart.
That may not be considered manslaughter under the law, but it’s certainly the financial slaughter of a man… or woman, as the case may be. When you modify that mortgage by lowering the interest rate and extend the term, you just cost that person who was already $200,000 underwater, a lot of money.
The banks know this. They also know that the likelihood of that person staying in that home and making all of the payments is slim to none because it’s going to be decades before that homeowner has any shot at building any equity.
That’s why the bank doesn’t want to modify the loan. The bank knows that even though the person, when threatened with losing the home, will agree to almost anything to keep it… a year or two later, when the shock of losing the home has worn off, that homeowner is going to wake up one morning and realize that they’re paying twice as much as the home’s worth… and they’re going to walk away.
The only way you’re going to keep that homeowner in that house and paying the mortgage is to write down the principal to the market value. If you keep the mortgage balance at $500,000, it’s a foreclosure waiting to happen. Maybe not today… maybe not next year… but at some point that person will realize that they’re paying hundreds of thousands of dollars they don’t have to pay to live where they live. And that just doesn’t make sense.
I recently received a call from a homeowner who was quite upset with her bank who had treated here unconscionably for months. I won’t mention which bank it was except to say that it used to be called IndyMac Bank.
In typical IndyMac fashion, they had jerked her around for months before foreclosing and selling her home without telling her about it. She found out when the new owners stopped by to take a look at the home they had just purchased at auction for $420,000. Her balance on her loan was $760,000, and she was upset.
After a few minutes, I interrupted her as politely as I could and asked her the following question:
“What if I could call IndyMac’s CEO right now, and then called you back and said that I had struck a deal and you could keep your home. You’re approved to buy it back right now with no money down for $760,000… would you do it?”
There was silence on the phone. I waited. After a minute she said quietly: “That’s a really good way of looking at that.”
“What do you mean?” I said. “You wouldn’t buy it back for $760,000? Why not?”
“Well, because the investor just bought it for $420,000, why would I pay $760,000?” She replied.
“But that’s exactly what you said you wanted when you asked for a loan modification,” I pointed out.
“That’s a really good way of looking at that,” she said again.
“Glad I could help,” I said back.
Okay, so I’m not exactly Mr. Sensitive… so, what’s your point? What I showed her was a glimpse of the future. How long do you suppose it would have taken her to realize that the modification she would have agreed to was an absurd proposition? A year… two… three? My guess would be that she’d wake up to the fact when her youngest, who’s now 14, was about to graduate from high school, if not sooner.
And there you have a loan modification in all its glory. Some gift.
Hi, Mr. Banker. Would you mind burying me in my home in such a way that I’ll never build equity while I pay way more than the market price to live here every single month for… oh, say 25 years? You wouldn’t mind a bit? Why, thank you kind sir… what a lovely gift. You really shouldn’t have…
Now, if that banker had written down the principal that would have been a very different story. In that case there’s a chance that she would continue paying the mortgage on time as agreed.
Let’s get back to the crowd that thinks of mortgage modifications as some sort of undeserved gift.
There are a few facts this crowd is missing. Try this on for size:
The average REO property sells for 66% of the non-REO sale. That means that when there’s a foreclosure on your street or very near by, your $100,000 home just dropped in value and is now worth something like $83,000, all things being equal.
Now let’s say another home on your block just went back to the bank. It will sell for 66% of the $83,000… or $54,780, making your home’s value something like $73,000 and change. Should I throw in one more REO, or is that enough?
Now the homes on your block are selling for $73,000, as a result of the foreclosures, and now someone else on your block goes into foreclosure because they’ve been transferred by their employer and they’re now underwater. That person wasn’t underwater after the first foreclosure on the block, but by the third or fourth they most definitely are. And when they have to move, there’s nothing else they can do.
You see, foreclosures breed foreclosures, by destroying the equity in homes not in foreclosure.
If my neighbor is at risk of foreclosure, I pray the bank will modify their mortgage. Not for them… who gives a damn about them? I pray the bank will modify my neighbor’s loan FOR ME, and all of the other homeowners on the block who are NOT in foreclosure.
And if that means reducing my neighbor’s principal balance to the market value, well then goodie goodie, because that means my neighbor won’t walk away next year when he or she comes to their senses about a loan modification that makes no sense.
My neighbor isn’t costing me money by having their principal reduced, they’re saving me from having to lose money. They’re not taking money out of my pocket by having their principal reduced, they’re stopping the market from taking money out of my pocket. When my neighbor’s principal gets reduced, I’m the one getting the gift.
In fact, if the bank refuses to grant a principal reduction, and instead decides to foreclose and sell the home at auction, the new sales price will bring down the value of all the other homes on the block.
In fact… the ONLY way I’m not going to lose a good chunk of my home’s value in this scenario is if the bank will reduces the principal balance my neighbor owes on his or her mortgage. Remember, I own the equity… the bank owns the property.
Of course, I realize that the people who are opposed to helping those they consider irresponsible homeowners are upset and would like to see those people punished for wanting a nice house to live in.
I suppose they think that the irresponsible people should have seen that the credit ratings agencies were about to improperly rate bonds, that Wall Street investment bankers would then sell the improperly rated bonds to investor groups all over the world, and that the result would be the total decimation of the secondary mortgage market, which would make it impossible to get credit for anything essentially overnight. (But if they do, then they’re nuttier than a fruitcake.)
I suppose it should have been abundantly clear that housing prices were about to be cut in half over 18 months… after all, everyone else saw all of that coming.
And please don’t bring up some outrageous one-of-a-kind example of an unemployed 22 year-old who loaded up on beachfront investment properties financed with nothing down, stated income, spring-loaded adjustable rate loans… because that’s not what we’re talking about here and you know it.
Experian just published data a few days ago about “strategic defaults” that I’m sure made someone in The White House nauseous. The data showed that 18% of foreclosures are strategic defaults, meaning that the homeowners could have made the payments, but chose not to and walked away. That’s almost one out of five. In light of what I explained above, isn’t that just a lovely thought?
If you’re a homeowner who is not yet at risk of foreclosure, assuming such a thing is possible today, you should be campaigning wildly for the banks to be writing down principals for everyone in the country that’s in foreclosure.
I know… you think not modifying those loans is punishing the homeowners for getting in over their heads… but in realty, it’s not punishing them… it’s punishing you. In reality, you are running about, commenting on blogs, and advocating the kicking of your own ass.
Sheila Bair, the Care Bair, understands what it means when 18% of foreclosures wouldn’t have happened if housing prices hadn’t fallen quite so far. She knows that the 18% will only go up as prices fall further. And she knows that, as prices drop the toxic assets will be that much more toxic. She knows that the sort of downward spiral I’m describing is bringing an end to our already much to wobbly banking system.
She thinks she can start the bowl rolling with mandatory principal reductions from banks with loss sharing agreements, so good for her. I don’t care how she does it, she can sleep with Jamie Dimon or Kenny Lewis for all I care… just get it done.
Oh, and in case you’re thinking that investors get screwed when reducing the principal on someone’s loan, think again.
Remember… it’s being written down to market value, so if the investor were to have foreclosed instead of writing down the loan, that’s all he or she would have gotten anyway.
Principal reductions don’t cost investors 10¢ more than foreclosures. And in fact, because principal reductions don’t incur the costs associated with foreclosing, reducing the principal SAVES the investor money.
It would certainly save the rest of us a bundle.
HERE’S A CLIP FROM THE BLOOMBERG STORY THAT SHOULD SUM IT ALL UP:
FDIC CHAIR, Sheila Bair is stepping up her effort to prevent U.S. home foreclosures, using the agency’s relationship with lenders to make change. The agency now is considering whether lenders that acquire banks should share a larger portion of the losses on loans whose principal is cut, and whether the FDIC will recover the additional subsidy through reduced foreclosure rates.
“I think we’re going to gain by reducing re-default rates or delinquencies with people walking away,” Bair said. “We’ll obviously lose by providing loss-share for principal write-downs.”
Principal reductions will help borrowers who are “underwater” on their payment-option adjustable-rate mortgages, whose principal expands over time, said Julia Gordon, senior policy counsel at the Center for Responsible Lending.
“In order to make those loans affordable and give those homeowners a reason to stay rather than walk away, principal reduction is going to be key,” Gordon said.
The Washington-based FDIC insures deposits at 8,099 institutions with $13.2 trillion in assets. The agency is charged with dismantling failed banks and manages an insurance fund it uses to reimburse customers for deposits of as much as $250,000 when a lender collapses.
(THEY’RE ALSO BROKE, BUT WE DON’T NEED TO MAKE A BIG DEAL OUT OF THAT HERE… GO SHEILA!)
Mandelman out.
GAO Study Published May 5th Discovers Illegal Foreclosures
On May 5, 2011, the Government Accountability Office (“GAO”) released its study of mortgage servicers and foreclosures… I guess now that everyone and their brother-in-law have conducted such a study into the mortgages servicers’ maladroit, dishonest and criminal best practices, the GAO figured they couldn’t get in any trouble for piling on with more of the same. Personally, I’m holding out for the U.S. Post Office’s study of mortgage servicer performance, which I hear is going to be followed up by a scathing report being issued by the Bureau of Land Management in conjunction with the Department of Transportation.
And I’m sorry if this sounds at all bitter, but do you think it has it occurred to any of the GS-geniuses inside the beltway that I’ve been writing about the… shall we say, inadequacies of mortgage servicers for two and a half years, and they’re just now getting around to issuing a series of studies at a cost I don’t even want to know about, that say the same things I and others could have told them about over coffee in 2008. I don’t know about you, but it scares the heck out of me.
Well, anyway… the GAO’s study showed the same things that all the other studies have shown, causing several legislators including Sen. Al Franken, who presumably were not able to jump onto the last study’s release, to write a letter to several of the banking regulators (and I use that term very loosely) and Federal Reserve Chairman, Ben If-You-Don’t-Have-It-Print-It Bernanke. According to a story by Jim Spencer, writing for the Twin Cities’ Star Tribune, the letter said:
“We have seen countless examples of servicers giving borrowers the run-around and continuing the foreclosure process when a loan modification has already been obtained. Perhaps the most egregious cases of servicer wrongdoing have been violations of the Service Members Civil Relief Act by wrongly foreclosing on active-duty service members. Correcting these problems and ensuring they do not reoccur should be a priority for all of your agencies.”
Before I say anything about their statement above, let me make it clear that I served in the U.S. Air Force following graduation from high school, so I’m perfectly capable of being biased about our troops, and hyper-sensitive about them being inadequately treated by our government, which they are in so many ways. However, that being said… I’m not sure I can distinguish between someone on active duty losing their house as a result of an illegal foreclosure and… oh, I don’t know… anyone else.
I wrote about a family in which the father was diagnosed a few years ago with advanced diabetes. His kidneys have failed, he’s on dialysis, has developed heart disease, was on a respirator the last time he was hospitalized. He worked for the City of Placentia in Southern California for some 27 years. His wife has her own small business. They have an adorable eight year-old daughter who goes to school near by and loves her home.
Medical bills combined with the economy sliding off a cliff caused them to ask JPMorgan Chase to modify their loan, and they made their payments every month on time until the day that they got a notice on their door saying their home would be sold out from under them… in an hour, they learned after calling Chase in a panic. They now have a lawyer, and the sale has been stopped, for the moment anyway… Chase won’t accept any more trial payments, which is another word for “payments”. It must be nice to live in your home after paying what the bank told you to pay every month, knowing that at any hour you could be told you are out on the street.
Of course, no one in the family is in the U.S Armed Forces at the moment… perhaps the 8 year-old could sign up now, but be permitted to defer her enlistment for a decade when she’ll turn eighteen. Would that make this family any more deserving of relief in the eyes of our legislators? I’m not sure I can think of anyone that deserves to be illegally foreclosed upon, can you?
Just two weeks ago, I was introduced to a couple who had just been approved for a loan modification by Bank of America… the only problem was that Fannie Mae was going to sell their home in 24 hours… and BofA wouldn’t be able to “issue” the modification for 48 hours. Should be an easy one right?
Wrong. Fannie refused to postpone the sale date, even though BofA informed them that the loan modification was a day away. Now, is that an illegal foreclosure? If it’s not, then I have nothing to say to the leaders of this country except that you should all be ashamed. The couple filed bankruptcy to stop the sale… they didn’t want to… but Fannie Mae, our bankrupt mortgage mess, forced them to do it. Of course, neither of them is active duty military either.
Want some more… give me a couple of hours and I could provide you with a few hundred… just off the top of my head. Let me check my notes and call around and I’ll come up with a thousand within 24 hours.
Sen. Franken, however, only referred to the revelation of mishandled foreclosures for those in the military a scandal, saying in an interview last Thursday:
“If people broke the law and foreclosed on service members, they should be indicted.”
I don’t want to put words into Al’s mouth here, but what if people broke the law and foreclosed on just regular old U.S. citizens? What should happen to them as a result? Community service? A stern talking to? When did it become relatively more acceptable to steal homes from ordinary U.S. citizens than anyone else? What about stealing homes from veterans? Does that fall somewhere between active duty and never served? What if someone served in the Peace Corps?
The senator’s letter went on to say that the GAO’s report described mortgage servicers hiring employees to sign tens of thousands of affidavits without ever looking at the documents to determine if the loan was in default. And isn’t it nice to see the GAO reporting robo-signing seven months after new of the practice first made headlines.
The study also pointed out the same things the OCC, OTS, and Federal Reserve’s study pointed out about three weeks ago, such as:
“Documents used to force people from their homes were not properly prepared or legally notarized. Foreclosure work contracted by loan servicing companies to third parties received little or no oversight.”
Sen. Franken, perhaps coming out of a coma that lasted two years said…
“Loan servicers make it difficult for delinquent borrowers to even talk about solutions. I’ve talked to so many people who try to go to their servicers and can’t get in touch with anyone. When they can reach the mortgage company, they never speak to the same person twice to try to work on ways to save their homes. A single point of contact is the most important thing in any of this.”
You know what, Sen. Franken… I like you. I think you’re a very smart guy who is also very caring and I even think that you ran for public office for the right reasons. I even read your last book, and enjoyed it very much. But let me assure you of something, Sir… you are in no way qualified to ascertain what “the most important thing in any of this” is or is not.
Like all of your peers in our legislature, you are incomprehensibly late to this tragic party, your contribution to anything having to do with the foreclosure crisis has been woefully inadequate, assuming you’ve done anything at all… and from your statements it is clear that what you know about the what’s gone on or continues to go on as related to foreclosures in this country we could fit in a thimble.
Look, don’t get me wrong, Sen. Franken… I’m glad you’re finally here taking a look, and I’m happy that the little you’ve seen offends you and a few of your legislative pals. And by all means, get out there and make some strong statements in support of our troops, after all being a Democrat you pretty much have to do that or risk Rush Limbaugh calling you a pansy or whatever, right?
But this is a crisis that has been going on at least three full years now, and it’s gotten no better during that time, which you guys have been playing around with the pretend priorities of partisan politics in Washington D.C. We all see that… you’re not fooling anyone.
Why do you think it was that the Dems got “shellacked,” as the president put it, in the midterms? That’s right, it was the foreclosure crisis and your party’s dramatic and unconscionable mishandling of everything related to it.
So, go ahead… help stop our men and women in our Armed Forces from losing their homes as a result of what is plainly criminal behavior on the part of mortgage servicers… behavior that you and yours have essentially condoned for the last TWO YEARS.
It’s you and your peers that have allowed these egregious acts by servicers to strip people of their most valuable and treasured assets illegally. You’ve stood by and done nothing… and now you’re reading what is just another in a continuing series of reports that all say what you have either known or should have know for the last two years.
So, fine. Better late than never, but don’t add insult to political expediency by standing up at the microphone claiming that there is some meaningful distinction between stealing someone’s home through illegal foreclosure when they are active duty military because if that’s true… what about if it happens to a police officer… or a public school teacher… or a firefighter… or an emergency room nurse… or just a hard working American citizen caught up in the same financial crisis as everyone else… a crisis not of their making, but one that was created by the very same bankers now behind the illegal foreclosures.
Do something Sen. Franken. The letter talked about in this article was signed not only by Sen. Franken but also fellow Democrats: Sen. Robert Menendez of New Jersey, Rep. John Conyers of Michigan, Rep. Luis Gutierrez of Illinois and Rep. Mike Capuano of Massachusetts.
But, you are going to be held to a higher standard because that’s why you came to Washington D.C., right Al? Because as we used to say, if you’re not part of the solution, you’re part of the problem. And not to put to fine a point on it, Sen. Franken, but at this point in time, that would make you what, as far as the foreclosure crisis goes?
Mandelman out.
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