Jun
19

Bringing Up the REAR – Jamie Dimon, Chairman & CEO, JPMorgan Chase & Co.


When it comes to homeowners applying for loan modifications, mortgage servicers come in three types:  Terribly Annoying, Unbearably Annoying, and Make-You-Want-to-Burn-Your-House-to-the-Ground Annoying.

Some people laugh at that description, and I might have laughed at it too, before I came to realize that it was such a dramatic understatement.

Not only are all mortgage servicers absolutely God-awful to deal with all the time and in every conceivable way, but they haven’t changed even one iota in three years.  They were entirely incompetent when they started modifying loans and they are every bit as incompetent today.  It’s really quite stunning… the only thing they do consistently is perform poorly.

A couple of years ago, with homeowners all saying how difficult it was to reach their servicers, I asked some Bank of America management types why the bank was having such a hard time answering the phone.  Was it all those buttons?  Because I would understand that… I hate all those buttons.

As I told them, I was asking because I happened to be one of the 44 million people carrying a Bank of America Visa card around, and I had discovered that I could call the toll-free number on the back 24 hours a day, 7 days a week and within a couple of minutes talk to a live person that could tell me where I bought gas last Thursday and how much interest I paid in 2005.  But apparently, were I to have a question about a loan modification… oh no… Bank of America couldn’t seem to answer the phone?  Is that what BofA was expecting me to believe?

Chase is no better… might even be worse, although in a race to the bottom it does get murky towards the finish line.  For the longest time Chase maintained that they simply weren’t able to hire enough people to handle the volume of calls they were receiving related to loan modifications, as if the whole foreclosure-modification thing had caught them entirely off guard.  So, wherever it was that Chase was, the financial sector was apparently running at full employment.

But then I met Jared, an ex-employee of Chase’s servicing company.  He had worked in the foreclosure department for 18 months, left on very good terms, and agreed to an interview.

Jared explained that it was his responsibility to make sure foreclosures were being completed in compliance with Fannie’s guidelines, and to document everything that went on with each file. “Everything the homeowner sends in has to be scanned, copied and attached to their file,” he said.

So, how come servicers are always losing paperwork submitted by borrowers, I asked?  He said that didn’t happen at Chase.  “We never lost anything, it’s was a big part of how you’d be awarded the maximum bonus of $12,000 a year.”

I must be thinking about Wells Fargo, I replied under my breath.

“Half of the bonus was tied to documenting your files in case investors wanted to audit them,” and the other half was based on how fast you’d foreclosure… at Chase they say that the ‘perfect foreclosure’ is 120 days,” he said.

Well, that must have been something to aspire to, I replied.  I mean, not every foreclosure can hope to be “perfect,” right?  He nodded in agreement, not quite sure of my meaning.

Jared recalled what his boss had told him during his first week on the job: “We’re in the foreclosure business, not the modification business.”

“Foreclosures are a no lose proposition for servicers,” Jared explained. “The servicer gets paid more to service a delinquent loan, and they get to tack on extra charges.  If the borrower reinstates, which is rare, then the borrower pays the extra fees.  If the borrower loses the house, then the investor pays them.  Either way, the servicer gets their money.”

What about modifications, I wanted to know.

“Their whole focus is to foreclose, not to modify.  They make borrowers jump through every hoop so that when something fails to get done on time, they can deny it and foreclose. That’s what it seemed like to me, anyway,” explained Jared.

I told him that it seemed like that to me, too.

It was all starting to make sense to me.  They weren’t trying to figure out how to modify… they were trying to find a reason to foreclose.


That had to be why so many of the stories about modifications sounded like they came straight from the reality television show: “The Amazing Race”.

“You have exactly 11 hours to sign and notarize this form.  Then deliver three copies to one of three addresses in your home city between 3:00 PM and 4:30 PM on Thursday.  The catch is that you must arrive by elephant.  When you arrive at your destination a small Asian man wearing one red shoe will give you your next clue.  You have exactly $3.95 to complete this leg of THE AMAZING CHASE!”

It’s easy to laugh about… unless you’re the one trying to hail an elephant in Stockton, California.

But, what about modifying loans to avoid foreclosures whenever possible?  How could the servicers get away with this sort of institutional behavior?   Were they trying to torture people and destroy all of the equity in the country?  Why?

Each night, I prayed for the answer to come… Dear Lord, I would say quietly to myself so my wife wouldn’t slap me for praying about HAMP… help me to understand… send me a sign…

And, sure enough HE did… on CNBC.  It was during an interview with JPMorgan Chase’s CEO, Jamie Dimon when the light began to shine through the darkness…

“Giving debt relief to people that really need it, that’s what foreclosure is,” Dimon said.  They (Homeowners) are probably better off going somewhere else, because they get relieved almost 100% of the debt through foreclosure.”

Oh, no he didn’t.  Did he just say what I thought he said?  He has got to be the most astonishingly arrogant, out-of-touch, uncaring jackass I have ever come across.  I don’t even think The Donald would say something like that.

Foreclosures weren’t bad for people… they were more like a gift… a way of providing much needed relief from the burdens of having a home in which to live.  Foreclosures weren’t debt collection… they were debt forgiveness.

Rejoice, people, rejoice!  Rejoice and revel in the fact that you’ve got thirty days to pack your crap and move out of your house!

At that very moment I knew two truths to be self-evident:

  1. I had found the source of the problems with mortgage servicers… bankers.  I don’t know why I hadn’t seen it clearly before.
  2. I would feature that obnoxious, hardhearted and seriously twisted man in my column because without a doubt he is one of the biggest REAR ENDS mankind would ever come to know.

Mandelman out.

Jun
07

Earth to Bankers, Earth to Bankers… Your Planet is Dying, You Must Evacuate, It’s Time to Come Home.

Okay, this is becoming positively surreal.  Yves Smith at Naked Capitalism calls it “Banker Derangement Syndrome,”  (actually, she calls it Banker Derangement “Sydrome,” but I’m pretty sure that’s just a typo), but whatever it is there’s no question that it’s absolutely some of the fruit loopiest sort of thinking I’ve ever seen.

The bankers… yes, the very same bankers who leveraged up on garbage CDOs as if housing prices would never ever go anywhere but up are now supposedly shocked and dismayed that mortgage lending volumes don’t seem to be “coming back,” and that EVEN with some of the lowest interest rates in years, the only thing that seems to be happening is refinancing.

Really, Scooby-Doo?  Why Velma and I can’t imagine why that would be.  Hurry, let’s get to the Mystery Machine and see what Shaggy knows.

The article below comes from American Banker by way of Naked Capitalism, and I don’t usually write about what Yves Smith is writing about, at least not on the same day like this… partially because she’s smarter than me and I figure she’ll do a better job, but also becausde I just think it’s icky.  Today, however, I just couldn’t help it.

So, with mortgage lending activity now apparently not coming back… wait a minute… why would that be the case?  Could it be that the bankers have been the proximate and even SOLE CAUSE of this economic calamity the Obama administration continues to call a “recovery?”  Wells Fargo and BofA both say they’re laying off people?  Yeah, great… because they’re so darn over staffed in their loan modification departments, I suppose.

Listen people, I’ve said this before but there’s no real estate market.  We don’t have one.  It’s gone.  The bankers blew it up.  The only reason we didn’t sink straight through the floor two years ago was that Timmy, Benjamin and Sheila have all been blowing air into our economic tires to keep things looking like they’re running smoothly, but make no mistake about it… we’ve done run out of Fix-A-Flat, there’s not a service station for miles, and that giant railroad spike we ran over back in the summer of 2007 is sure-as-shootin’ going to bring our journey to an abrupt halt starting this summer.

Hey banker-people… people aren’t buying homes because you broke the bond market… that’s right… no one buys your mortgage-backed… and I use that term very loosely… IN-securities anymore because of the bang-up job you did defrauding them only a few years back.  I don’t know when investors around the world will be ready to try them again, but my guess would be that they’ll give you another shot with RMBSs and the like, about the same time I’m ready to take a flyer on a dot-com IPO with no profits or customers who’s heralding the dawn of a “new economy.”

Are you feeling me here?

For the most part, all you’ve been doing is refinancing the same people annually since 2009, courtesy of theObama administration’s fabulous housing rescue program, and if you didn’t know that, then you really do need serious help.

Oh, I know… you also turned FHA into the “new sub-prime” and conned a few people into believing that “now was a good time to buy” over the last two years (it is fun to profit off of the misfortunes of others, isn’t it.), but trustee sales just aren’t what they used to be, now are they?  What fun is just another credit bid and then it’s Hi-Ho-Hi-Ho… it’s REO we go… (insert your own whistling here).

And as far as blaming the slowdown on the proposed onerous capital requirements of Basel III, or compliance with Dodd-Frank, or whatever else isn’t your fault… oh, I don’t know… let’s see… what would be appropriate here?  Oh wait, I’ve got it…  how about… SHUT UP, SHUT UP, SHUT UP.

No one’s buying houses because you made it impossible for anyone to even think about doing so.  People in this country are either so far underwater that they’re thinking more about walking away from their current mortgage than they are burying themselves in a new one, or they couldn’t qualify for a loan that requires an 850 FICO and 50% down.  You see the only people left in America that can qualify under those terms are… hmmm… let’s see… um… oh yeah… BANKERS!  And why do you suppose that would be?

Come on… let’s not always see the same hands… who can spell TAXPAYER BAILOUTS?  That’s T-A-X-P-A-Y… what in the Sam Hill are these people thinking… what planet are they living on?

But golly… interest rates are so low… and the stock market is so high… and everything’s just getting positively swell around here… banks are just fine… that little insignificant scare we had during the fall of ‘08… don’t fret over that… that was mostly just Hank Paulson getting panicky.  We didn’t even need the TARP funds… that’s why we paid them back so fast, it had nothing to do with the restrictions on executive pay… and taxpayers made a profit… our books are right as rain…

FOR THE LOVE OF GOD, THE ONLY PEOPLE WHO BELIEVE ANY OF THAT DRIVEL AREN’T YET OLD ENOUGH TO READ… (or they could be a certain group of Republicans, I suppose, but I have no explanation for that.)

JPMorgan Chase is planning on opening 4500 branches in and around California?  You must be kidding.  Anyone care to bet on how many of those new branches end of being rented out to small businesses like dry cleaners or perhaps being replaced by a Taco Bell within 24 months of opening?

I do have one idea… it’s kind of out-there, I realize… what about… no, you’ll think it’s silly… well okay, I’ll say it anyway… promise you won’t laugh?  Well, you could consider modifying loans?  That might… just maybe… slow down the foreclosures that are sweeping the nation’s housing market right into the trash can.  And fewer foreclosures could tend to stop the free fall in housing prices, which would mean fewer people going further underwater, which in turn might cause someone to want to fix something in their house, and won’t Home Depot be happy about that.  And… well… why that could lead to… I don’t know what to call it… umm… prosperity?  See, I knew you’d laugh.

Banker-people… you are the ones who’ve made… and continue to make our collective bed, and now you’re surprised that you too are going to be laying in it?  Well, get used to it because it’s only just begun to suck around here.  You didn’t need the middle class, remember?  Let them eat cake?

Well, don’t ask for whom the bell now tolls… ’cause it tolls for thee.

Mandelman out.

FROM AMERICAN BANKER:

A drop in mortgage lending volumes to the lowest level in over a decade is forcing lenders to consider new cost cuts and staff reductions. The lack of activity comes despite a boost from low interest rates that has sparked a wave of refinancings, and is prompting lenders to face the prospect that refis and home purchases may remain moribund for an extended period.

“This is the bleakest I’ve seen the forecast in 26 years,” said Mick Rizzo, vice president and operations manager in Marshall & Ilsley Bank’s mortgage unit.

Mortgage origination volume fell 35% in the first quarter, to $325 billion, according to the Mortgage Bankers Association. For the entire year, the figure is expected top out at around $1 trillion and to remain at that level in 2012, the MBA predicts. That would be the lowest level of originations since 2000.

During past downturns, low interest rates helped pull mortgage lending out of the doldrums. This time around, however, lenders appear resigned to the notion that refinancings have run their course. With housing starts and permit issuances flat, there simply are not enough purchases of new and existing homes to offset declines in refinancings.

“If anyone is depending on the market to rescue them, I’m not sure that’s a sound strategy,” said Willie Newman, head of residential mortgage originations at the $4.6 billion-asset Cole Taylor Bank, a unit of Taylor Capital Group Inc. of Chicago.

Bankers are responding to the slump by reducing head counts, expanding into new markets and reducing costs.

Wells Fargo & Co. in April said it planned to cut 4,500 employees from its mortgage division. Bank of America Corp. eliminated 3,500 employees and closed 100 small fulfillment centers.

JPMorgan Chase & Co. has avoided staff cuts and instead is focusing on opening 1,500 to 2,000 retail branches in the next five years, mostly in California and Florida.

More cuts and further consolidation appear likely in the coming quarters, as well as a reduction in the ranks of small and midsize lenders and brokers.

Lenders have long been bracing for a drop in mortgage volume, despite previous reprieves from falling interest rates, said Cameron Findlay, chief economist at LendingTree, a unit of Tree.com Inc….

Some lenders also say the largest banks are propping up their own margins and refusing to lower prices for borrowers because of capital restrictions that have been proposed as part of Basel III liquidity requirements.

The expected drop in originations this year would result in a 10% to 20% drop in profits from mortgage originations, largely as a result of lower loan spreads and fees, Moody’s said in a report released in May. A 30% drop in origination volume would mean a 45% decline in net income from mortgage sales, according to the rating agency.

This appears to have the mortgage industry in a Catch-22. Lenders need new borrowers to sop up the shadow inventory of foreclosed homes. They are scarce, however, because the traditional crop of “move-up” homebuyers is unable to sell existing homes…

Tightened underwriting guidelines have increased the risk that a loan will not make it all the way through the pipeline, further increasing costs….

Concerns about buybacks from the government-sponsored enterprises and indemnifications of Federal Housing Administration loans also have forced many lenders to adopt new technologies to catch compliance problems.

“Reviews from investors are very detailed and post-closing scrutiny is high,” Newman said. “Lenders have to be adept at learning quickly what the issues are with investors on the closing side, because there has been significantly more focus placed on closing documents relative to two years ago.”

With a P.S. by Yves Smith over at Naked Capitalism who writes…

The new found religion on documentation at the time of origination is encouraging, but it is hard to tell whether the banks have gotten religion or are simply responding to outside pressure. It sounds like the latter, which suggests the industry has not abandoned its posture doing everything it can get away with. And with that attitude well entrenched, investors and borrowers are right to continue to be leery.


May
25

Marques LIVES! Homeowner wins, then loses, then WINS!

Remember the San Diego homeowner, Ademar Marques, who was applying for a loan modification with his servicer (Wells Fargo, dba, America’s Servicing Company, which for the purposes of this article, we will refer to as “the Hampster”) who wasn’t cooperating at all.  Wells Fargo wanted to just skip all of those messy and time-consuming formalities required when considering someone for a loan modification, and just jump straight to foreclosure.

So, Mr. Marques filed a lawsuit against Wells Fargo’s Hampster because he had read about the Home Affordable Modification Program (“HAMP”) and the program’s guidelines said that his servicer was “REQUIRED” to screen him for a hardship, and consider him for a loan modification.  He also alleged that he qualified for the loan modification program based on all of the published guidelines, and that his servicer, a participating servicer in HAMP never said that his loan could not be modified, they just refused to modify it, and instituted foreclosure proceedings.

He sued based on breach of contract, alleged that Wells Fargo’s Hampster violated the Unfair Competition Law (Cal. Bus. & Prof Code § 17200 et seq. (“UCL”) and he sought damages and declaratory judgment that would stop Wells from foreclosing on the Property.

Here’s the part you might recall: (I wrote about it at the time, in case you need a refresher.)

Marques claimed that he could sue Wells Fargo for breach of contract, referring to the contract between the federal government and the HAMP participating servicers, because he argued that he… and in fact all eligible homeowners in this country, are “intended third party beneficiaries” to that contract.

Intended third party beneficiaries, now is it coming back to you?  The judge, was the Honorable M. James Lorenz, and he had quite a bit to say.

He started with establishing that Federal law controls the interpretation of a contract entered into pursuant to federal law and to which the United States is a party.  So, if it says in the contract that the servicer “MUST” do something, and that servicer doesn’t do it… you the borrower may be able to sue the servicer for breaching that contract… if you’re the intended third party beneficiary to that contract.

Judge Lorenz also said:

“To qualify as an intended beneficiary, the third party must show that the contract reflects the express or implied intention of the parties to the contract to benefit the third party. Although intended beneficiaries need not be specifically or individually identified in the contract, they still must fall within a class clearly intended by the parties to benefit from the contract.”

The bottom-line in the decision of last year was that Mr. Marques WAS to be considered a third party beneficiary of the HAMP contract between Fannie Mae and the servicers, so he would be permitted to sue for breach.  Everyone was really excited at the prospects for justice in this insane world of HAMP, Hampsters, and loan modifications, until…

January 3, 2011… The Hampster Strikes Back… A day that shall live in infamy… Judge Lorenz rules against Mr. Marques and says he is not an “intended third party beneficiary.”  Flags flew at half-mast in the hearts of homeowners in California and across the nation. I was just pissed… I hate it when Hampsters win.

Judge Lorenz ruled that Mr. Marques, and another plaintiff named Sampson, are “incidental” beneficiaries,” causing me to ponder just exactly how many types of beneficiaries might exist in the law that started with the letter ‘i’.

Could one be an “involuntary” beneficiary?  Or what about an “insouciant” beneficiary? Could you become an “intractable” beneficiary?  Or at times feel like an “incongruent” beneficiary.  Or even an “incredulous” beneficiary?  After all this, I fear I’ve become an “inculcated” beneficiary. And it would seem impossible to be deemed an “ineffable” beneficiary, right?   (Some of those are funny; look ‘em up if you need to, no one will know.)

Judge Lorenz said that “although the overall HAMP program undoubtedly has a gial of assisting homeowners, the HAMP agreement does not express any intent to grant borrowers a right to enforce the HAMP contract between the government and the Hampster… I mean, loan servicer… the judge didn’t know to use the word, “Hampster.”  (He will now.)

So, Lorenz granted Wells Fargo’s motion to dismiss, also saying that the plaintiff might have various state law tort claims, and then wrapping up by saying that the court had no opinion as to their viability, followed by a sentence saying that the plaintiff was free to file an amended complaint within 20 days.  The whole thing was making me dizzy by that time, and I felt like I was watching a Hampster running in one of those little wheels, so I stopped writing about it.

Below is the judge’s decision in the second at bat for Mr. Marques… we can call it “The Hampster Wins.”

Intended Beneficiary Doesn’t Work

Okay, so Mr. Marques is nothing if not persistent, apparently, and God bless him for that, because this time out… his third time at bat… he hits one out of the park!

This time Mr. Marques sued for:

  1. Breach of a HAMP modification agreement (although a friend of mine who’s a lawyer said that he thought that from the way the facts are laid out, that instead of a HAMP mod, Wells offered him a non-HAMP mod);
  2. Breach of the third-party beneficiary contract–specifically, the agreement between Fannie and Wells pursuant to which Wells agreed to participate in HAMP;
  3. Unfair Competition under California’s Unfair Competition Law.

Apparently, the court had earlier held that the plaintiff was entitled to sue as an intended third-party beneficiary of the agreement between Wells and Fannie, but that in order to do so, he had to amend his complaint and allege more facts.  So, Marques went straight out in search of said facts and amended his complaint.

The Hampster, of course, leapt into action and moved to dismiss the amended complaint, arguing that its factual allegations were still not good enough.  In a way, they sort of called him an “insufficient” beneficiary, I suppose. (I crack myself up sometimes.)

The Hampster clearly knew that he was fighting for his life.  First he filed a motion to dismiss for failure to state a claim upon which relief can be granted.  Then, the Hampster tried to say that the first amended complaint failed to correct the pleading defects.  Judge Lorenz said, “Sorry, not this time,” well, actually I’m kind of paraphrasing.

After that he argued that Plaintiff did not sufficiently allege breach of the HAMP Agreement because he did not allege that the Hampster had obtained the necessary consents and waivers to modify the loan.  To which I would have replied… “Huh?”

Next, the Hampster contended that Mr. Marques’ claim that the Hampster breached the loan modification agreement “undermined” his claim that the Hampster breached the HAMP Agreement. (Do you see how annoying Hampsters are in court?)

But, Judge Lorenz said that even if the two claims were inconsistent with each other, as Marques was claiming, it wasn’t fatal to the complaint, because “Federal Rules of Civil Procedure allow for pleading of inconsistent claims., and thank the good Lord for that.”

So, the Hampster tried to pull a fast one and slipped in for the first time in its reply brief, the argument that the loan modification agreement was “unenforceable pursuant to the statute of frauds.”  But Judge Lorenz said… oh, no you don’t Hampster… “this issue was not briefed in your moving papers and Mr. Marques therefore did not have an opportunity to respond.”

The Hampster tried to play it off as if he did not know that new issues should not be raised for the first time in a reply brief.  And isn’t that just like a Hampster?

Hampsters love to play golf.

Lastly, the Hampster argued that Mr. Marques’ UCL claim should be dismissed for the same reasons his breach of contract claims should be dismissed. Mr. Marques was alleging that the Hampster had violated the Unfair Competition Law, which prohibits unlawful, unfair or fraudulent business acts or practices, which are all well known Hampster specialties.

But, this time the court was not feeling very Hampster-friendly and Judge Lorenz came through.  He disagreed with everything the Hampster said and ultimately denied the Hampster’s motion to dismiss.

Congratulations Mr. Marques!  You deserve a standing ovation from homeowners everywhere.  You stuck with it, didn’t give up and I’m guessing that now, with the Hampster’s motion to dismiss solidly rejected, you will get your day in court as your case will proceed to trial?

That’s what it seems like to me anyway… is there a lawyer in the house?  I know you’re there, I can sense it.  Here’s the case, let me know if I missed anything:

Marques vs. Wells Fargo LIVES

~~~

And homeowners… stay tuned to Mandelman Matters for continued coverage of…

Mr. Marques v. The Wells Fargo Hampster.

There’s sure to be lots more to come…

~~~

And I’ll try to go to the trial and sit in the back.  I’ll even get a lawyer to go with me who speaks fluent Hampster so I can follow along and let you know what happens.

Mandelman out.

May
16

Over There… Over There… Send The Word, We’ll Foreclose, While You’re There

Wells Fargo Bank, with their all-American stagecoach logo, has just been accused of violating the Servicemember Civil Relief Act, a federal law that requires members of the armed forces on active duty to be told about civil actions like foreclosure, and allows them to delay the process until they return home to defend themselves against the action… assuming they make it home, of course.

That doesn’t seem too difficult a law to follow, does it?  I mean, there couldn’t be that many active duty military personnel in any one state… that are over seas at any one time… that all have the same mortgage servicer… and are all in foreclosure at the same time, right?  How many could there be in a single state? A few thousand would seem like a lot, right?

Hard to believe there could even be that many, maybe more like a couple hundred would be at the high end of your guess, wouldn’t you think?  The kind of number that by my way of thinking you could keep track of with an index card system, to say nothing of some souped-up-servicer supercomputer.

So, what exactly is the problem here, banker-people?  Don’t you have enough homeowners under consideration for a loan modification that you can foreclose on without notice that aren’t active duty military?  No one, save a handful of foreclosure defense attorneys and bloggers, would even care if you did it to regular folk… you can deceive and defraud them all you want… just leave our men and women on active duty military alone, okay?

You’re welcome to do it to veterans, for example… they’re not active duty anymore, so what have they done for us lately?  Nothing.  You can do it to police officers, teachers, firefighters, nurses, single moms who work three jobs and have three kids… you can do it to senior citizens with disabilities, for heaven’s sake… we do not care.  But active duty Army, Navy, Air Force, Marines and Coast Guard… they’re all off-limits, what’s so hard to remember about that?

After all, it was only a few weeks ago… actually, according to Bloomberg it was May 6, 2011…  that JPMorgan Chase, admitting it mishandled mortgages of U.S. service members, paid $56 million to settle the claims.

Isn’t a $56 million settlement paid a couple of weeks ago by one of your brethren enough to get you guys at Wells Fargo to at least make a note not to repeat the same mistake?  I only ask because my wife got a parking ticket last week for parking on the wrong side of the street on Wednesdays and the fine was $45 and that was enough to get me to remember not to park there next time.  Is $56 million to you guys not even the equivalent of $45 to me… is that the problem?

The settlement provides $27 million in cash which will be split among to 6,000 military personnel involved, and JPMorgan Chase has agreed to return the houses they stole, even if they have to pay fair market value to buy them back from purchasers in cases where the homes were already sold at auction.  The bank will also forgive any remaining mortgage debt of the military borrowers who were supposed to be protected under the law… but weren’t… and the bank will reduce the interest rate on all mortgages held by deployed troops to 4 percent for one year.

Regardless, according to ABC Action News, Coast Guardsman Keith Johnson, who had been overseas fighting one of our wars, had just returned home and was greeted by his wife… oh, and also the news that Wells Fargo Bank had foreclosed on, and sold, his home while he was away.

His wife had no idea the bank was working hard behind the scenes to sell their home because they were in the middle of applying for a loan modification.  And he had no idea what the bank was planning because… well, because he had been overseas fighting for his country.

Since Keith and his wife had no knowledge of what was happening, no defenses to the foreclosure were filed on their behalf, and Wells Fargo obtained a summary judgment and then auctioned off the Johnson’s home.  Must be because Tampa needed another foreclosed home to go back to the bank and then sit vacant for many months or even years.

According to the ABC Action News story…

“Attorney John Odom is a nationally known expert on the act, and says it also protects soldiers against default judgments because, ” Active duty personnel are not free to come and go as they might need to defend themselves,” Odom tells us.

Well, now you see I hadn’t really thought about it until now, but I suppose that’s true.  The folks on active duty military are not free to come and go as they might need to defend themselves.  Do you see the thinking behind the Servicemember Civil Relief Act now Wells Fargo Bank people?  I’ll bet you can find out even more about the law on Wikipedia, if you think that might help you to remember to stop breaking it.

Also from the ABC Action News story, here’s Wells Fargo entire response:

Wells Fargo takes our responsibility to comply with the Servicemembers Civil Relief Act (SCRA) very seriously. We work hard to make banking easier for our servicemen and servicewomen — around the world. For example, we have 11 military base locations across the country, allowing our military customers to have convenient access to banking services, including dedicated a website and phone lines.

We did everything we could in this case but there were obligations the homeowner was unable to meet. We followed the service member act by requesting an attorney ad litem, and we were acting on the validity of the court document filed by his court-appointed attorney.

Wells Fargo exhausted all efforts to resolve this matter. We made numerous attempts to resolve the case and facilitate a modification, short sale, refinance or payoff. We do our best to avoid foreclosure whenever possible, however, in some case we are unable to reach a mutually agreeable resolution.

Vickee J. Adams
Vice President, Mortgage Communications

Vickee, Vickee, Vickee… my darling Vickee… I just don’t get the sense that you are embracing the spirit of the law here, because if you were you would know that the entire country knows that Wells Fargo Bank screwed up bad… you violated federal law… you stole someone’s home, and not just anyone’s home, but the home of someone who has been overseas fighting for his country. And when that sort of thing happens, you don’t start blathering on about how you make banking easier with 11 branches on military bases from coast-coast that allow customers to essentially have convenient access to “Almost Free Checking,” and a dedicated Website.

Can you see why yours is an inappropriate response under the circumstances, Vickee dearest?  And by the way, you most certainly didn’t do everything you could have to avoid foreclosure in this case, because if you had done EVERYTHING you could have done, you wouldn’t have ended up being in violation of federal law and you wouldn’t have ended up lying to the Johnsons and then stealing their home, can you see the logic there, Vickee?

Because you see, Vickee, my darling, when one does in fact do EVERYTHING one can do… by definition… one doesn’t end up breaking federal laws.  If one does discover that one is breaking federal laws, then I think it’s safe to say… and I hate to speak in absolutes here, but… I do think it’s safe to say that you’ve come up short as far as having done EVERYTHING you could do.

And, Vickee… you guys at Well Fargo… or any of your too-big-to-jail compadres, for that matter… this case really has proven that you don’t “do you best to avoid foreclosure whenever possible,” now do you?  Because this was not a case of you doing your best and not being able to reach a mutually agreeable resolution, as you claim in your boiler plate statement.

This was a case of you simply not communicating with the homeowner, except to tell them they were under consideration for a loan modification… until you turned around and sold their house without telling them of your plans.  And you’re Vice President of Mortgage Communications, Vickee, so it’s ironic that I should have to be tell you this.

According to attorney Odom:

“He (Johnson) is never contacted by anyone about the foreclosure procedures being filed. And he comes home and he has no home. Now that’s wrong. Somebody didn’t do their job, because the law says that shouldn’t not have happened.”

Florida foreclosure defense attorney Matt Weidner is representing the Johnsons, and so I called Matt this afternoon to ask him what was happening.  Incredibly, Matt told me that Wells Fargo is pushing back hard.

Wells Fargo is saying that they followed the law by requesting an “attorney ad litem.”  The Latin phrase “ad litem” means “for the suit,” and an attorney ad litem is a lawyer generally appointed for an incapacitated person.  Matt’s view… and mine too, by the way… is that Wells Fargo could and should have notified the Johnsons.

Me being the “Lay-person Ad Litem,” I asked Matt if the Johnsons have a telephone, and he assured me that they do.  So, there’s one way Wells could have gotten in touch with them if they were really interested in preventing foreclosures or in not selling the home of one our soldiers out from under him.

“They (Wells Fargo) say they couldn’t locate Keith Johnson to notify him, but one thing that our military does exceptionally well is locate their soldiers… they know where their soldiers are at all times.  For Wells to claim that they were unable to locate Mr. Johnson is just not a credible statement,” Matt said.

Matt also says has filed pleadings with the court including a motion to vacate, saying: “Foreclosure sales without notice are wrong and I expect the judge to agree with that.”

Matt Weidner said that he and his fellow foreclosure defense attorneys in Florida are committed to making sure that no service member faces foreclosure without an experienced foreclosure defense attorney to represent them.  Florida has a well developed network of highly skilled attorneys who work together and are dedicated to protecting the rights of all homeowners, but he says that protecting those that are overseas serving in our military today must remain a top priority.

Let me guess banker-people… if Wells Fargo is found to be in violation of the federal law that protects our servicemen and servicewomen, you’re going to claim it to be yet another “isolated incident?”  You know like the robo-signing that was an isolated incident, or the inability to produce documentation that shows you as the trustee actually won the note on which you are trying to foreclose in the Ibanez decision… was an isolated incident?

Or, is complying with this federal law going to raise the cost of borrowing for all Americans, not that there is borrowing for most Americans.

I don’t know about everyone else, but it strikes me as funny that the biggest difference between The Great Depression and today’s depression, is that during the 1930s, people robbed banks.  Today, banks rob people.

Mandelman out.

May
12

The Care Bair – FDIC’s Sheila Bair Wants Principal Reductions from Banks With Loss Sharing Agreements

First posted in December 2009,… but re-posted at reader’s request.


I’ve had a love-hate relationship going with FDIC Chair, Sheila Bair since 2006.  In case you don’t remember, Sheila was the Bush appointee with a brain and a heart, go figure, who first uttered the term “loan modification,” to which, I believe, Hank Paulson replied: “Yeah right… Sheila, be a doll and run down to the corner and get me a Nonfat Grande Vanilla Latte, would you please.  Thanks.”

And, even though she brought it up several times after that, and Congress asked her to come testify about it, that was about as far as she got with the idea while Bush was in office.  Oh, I know, I’m leaving out the one Hope-4-Homeowners modification… so, big deal.

So, then as all the Bushies were loading up the wagons and heading west to the Lone Star State, Sheila stayed behind.  Republicans accused her of sucking up to the incoming Obama Administration, jockeying for a position that would let her keep her job.  Frankly, I didn’t care what the Republicans said at that point in the game.  If Sheila thought she could get something done in the loan modification department, then by golly, let’s give the woman a try… Lord knows Paulson was in no hurry to modify loans, unless perhaps Goldman Sachs was the borrower.

So, at this point I liked her.  After all she was getting absolutely no support from her Red State pals, and she seemed to have her heart and brain in the right places.

Then she took over IndyMac Bank and did a masterful job, the papers reported.  I don’t really know how perfect it was, but quite a few people said it was a model for the rest of the banks in this country.

Then Obama announced the making Home Affordable program, the one that had absolutely no shot whatsoever of working, and basically she went along for the ride.  She was honest on ABC News last April, telling everyone watching that the Making Home Affordable was not designed to stop foreclosures, and I published several articles in which I referenced her quotes on that subject… but no one listened back then.  That was when the Obama plan could do no wrong.  (Now, it seems, it can do nothing right.)

Sheila is also the one that negotiated with the purchasers of banks like IndyMac, so that they could buy the bank with a loss sharing agreement.  Under most loss sharing agreements, the FDIC agrees to assume up to 80% of any future losses, up to a certain threshold, and the bank gets the other 20%.  If losses exceed that threshold, FDIC picks up 95%.

Pretty cool, huh?  Maybe we should pool our money and buy one of these failed financial institutions. After all, there are going to be quite a few going on sale in the coming months.

FDIC says they have loss sharing agreements with 53 financial institutions, but I haven’t been able to find the list.  Bloomberg reported the FDIC having loss sharing agreements worth $101.9 billion, including 44.7 billion for single-family loans.


Of course, after IndyMac was sold to a new group of investors (the largest two shareholders are George Soros, Michael Dell) and renamed One West Bank, I started liking her less.  She just hasn’t been doing much lately.  Oh sure, she takes over a couple of banks a week these days, but I can’t think of a thing she’s done this whole year to help a single homeowner.  I’m sure I’m wrong about that… I hope, but it doesn’t change the fact that IndyMac and other banks and servicers have been abusing homeowners and she hasn’t done anything meaningful to prevent it.

Well, now Sheila the Care Bair is speaking out once again.  And this time she’s talking about principal reductions.  (You go girl!)  Late this week, Sheila told Bloomberg News:

“We’re looking now at whether we should provide some further loss sharing for principal write downs.  Now you’re in a situation where even the good mortgages are going bad because people are losing their jobs. So you have other factors now driving mortgage distress.”

Sheila has started talking seriously about lenders reducing the principal on $45 billion in mortgages that have been acquired from failed banks taken over by FDIC.  It’s not like this step alone would solve the foreclosure crisis the country is facing, but it would certainly be a step in the right direction, as it would establish the importance of principal reductions.

Up until now, of course, the issue of principal reductions has been a bit of a third rail with the American public.  Why should “they” have their mortgage balance reduced?  “They,” who made irresponsible decisions, took on too much risk… blah, blah, blah.

The truth is, those thinking this way are their own worst enemy, they just don’t realize it yet.  They will soon enough, however.  It may seem counter-intuitive, I realize, but I’m going to take a shot at simplifying the issue… so, here goes.

First of all, let’s just establish a few things:

A. Banks don’t really have much money to lend out for 30 years.  They have a lot of money to lend out for short periods of time, like annual revolving credit lines, things like that, but not much at all for longer-term borrowing.  That’s because people don’t put their money into banks and just leave it there for 30 years. The vast majority of people would put money into a CD for a year or two, but not much beyond that.

B. So, when a bank originates a mortgage, it plans on selling it in the secondary mortgage market*… not keeping the loan on its balance sheet.  (*The one we don’t have any more because no one trusts those AAA ratings Wall St. was so fond of during the bubble.)

C. Banks have ratios they must comply with in order to be considered solvent by federal banking regulators.  They have to have x amount of cash or cash equivalents, and they can only hold x amount of less liquid, and therefore higher interest bearing, types of securities.

D. When a bank holds a loan on its balance sheet and it is paying as agreed, it remains in a homogenous pool of loans and everything is fine.  But when a bank learns that a loan they are holding is at risk of default, the bank has to take that loan out of the homogenous pool of loans and place it as an impaired loan into a heterogeneous pool… and reserve for the future loss of that loan defaulting.  Banks don’t like doing that because the higher the reserve account balance (called the ALLL – Allowance for Liens, Losses and something else I can’t remember at this moment) the lower the profitability and therefore, the annual bonuses.

Okay, got it so far?  Hope so…

We have reached a point where we have to stop foreclosures, because if we don’t property values will continue to fall and more and more people will start walking away from their mortgage whether they can afford the payment or not.  This will put even greater pressure on the bank’s financials, because at a certain point what we’re talking about is stabilizing the banks, remember.  Lower values mean less spending, which in turn means layoffs, which bring more foreclosures… foreclosures breed foreclosures, remember?

There’s another dynamic involved and it involves the so-called toxic assets that are still on bank balance sheets just as they were last fall when Hank Paulson wanted to buy them off of the bank balance sheets with the $700 billion TARP money.  Eventually, we are going to have to buy these “toxic assets,” from the banks, or they won’t recover and start lending again and we won’t see a recovery,

When Paulson tried to buy the toxic mortgages from the Banks into order to try to stop them from closing their doors for good, the problem was that the banks wouldn’t sell them at anything less than face value, even though they had been written down in most cases, and they certainly weren’t worth anything near face value.

Paulson couldn’t come up with another way of valuing them, especially in the time he had before the banks defaulted, so he didn’t have any other option other than to buy preferred shares of stcok.  Without going into detail, preferred shares are equity, but they function more like debt or bonds, and they don’t have voting rights, as do common shares.

Paulson wasn’t fixing anything but the very near term problem of imminent default of the banking system.  And since then we’ve basically done more of the same, except that we’ve run out of money to paper over the real problem… so, the banks remain technically insolvent.  Ultimately, we need to buy the toxic mortgages off of the banks balance sheets, because only the government can take on the re-default risk, or the risk that what says AAA is actually D-.

If we pay some lower amount than the face value of the loans, then we’ll leave a gaping hole in the balance sheets of the bank sold us the assets, and I use that term lightly… and we’ll have to give the banks the money to refill that hole we created by paying less than face value.  In other words, we’re going to paying for them one way or the other.  No question about that.  We only fix the problem by paying the face value of assets we know are not worth face value.

So, the only remaining question really is: How toxic do you want the assets to get before “we” have to buy them all at face value?  We could let the entire housing market drop to essentially zero, but that would cause massive numbers of strategic defaults, which is the phrase being used to describe people walking away irrespective of whether they could afford the payment or not, which would quickly get out of control, collapse the banking system, and make any sort recovery impossible.

Critics, who don’t think homeowners deserve the government’s help, are the cause of the “third rail” aspect of the issue.  These people think that modifying a loan for a homeowner who is seriously underwater is somehow giving that homeowner an undeserved taxpayer funded gift – a reward for having acted irresponsibly.  Speaking about these unfortunate homeowners, you hear them say things like: “They took a risk and lost, so they must pay the price.”

The problem is, and I’ll try to be kind here as some of “these people” are friends of mine, they’re not looking at the situation correctly.

When you have someone with a $500,000 mortgage, and the market value of the home is now $300,000… and you modify the loan by lowering the interest rate by a few points and extending the term to 40 years… that’s no gift, sweetheart.

That may not be considered manslaughter under the law, but it’s certainly the financial slaughter of a man… or woman, as the case may be.  When you modify that mortgage by lowering the interest rate and extend the term, you just cost that person who was already $200,000 underwater, a lot of money.

The banks know this.  They also know that the likelihood of that person staying in that home and making all of the payments is slim to none because it’s going to be decades before that homeowner has any shot at building any equity.

That’s why the bank doesn’t want to modify the loan.  The bank knows that even though the person, when threatened with losing the home, will agree to almost anything to keep it… a year or two later, when the shock of losing the home has worn off, that homeowner is going to wake up one morning and realize that they’re paying twice as much as the home’s worth… and they’re going to walk away.

The only way you’re going to keep that homeowner in that house and paying the mortgage is to write down the principal to the market value.  If you keep the mortgage balance at $500,000, it’s a foreclosure waiting to happen.  Maybe not today… maybe not next year… but at some point that person will realize that they’re paying hundreds of thousands of dollars they don’t have to pay to live where they live.  And that just doesn’t make sense.

I recently received a call from a homeowner who was quite upset with her bank who had treated here unconscionably for months.  I won’t mention which bank it was except to say that it used to be called IndyMac Bank.

In typical IndyMac fashion, they had jerked her around for months before foreclosing and selling her home without telling her about it.  She found out when the new owners stopped by to take a look at the home they had just purchased at auction for $420,000.  Her balance on her loan was $760,000, and she was upset.

After a few minutes, I interrupted her as politely as I could and asked her the following question:

“What if I could call IndyMac’s CEO right now, and then called you back and said that I had struck a deal and you could keep your home. You’re approved to buy it back right now with no money down for $760,000… would you do it?”

There was silence on the phone.  I waited.  After a minute she said quietly: “That’s a really good way of looking at that.”

“What do you mean?” I said.  “You wouldn’t buy it back for $760,000?  Why not?”

“Well, because the investor just bought it for $420,000, why would I pay $760,000?”  She replied.

“But that’s exactly what you said you wanted when you asked for a loan modification,” I pointed out.

“That’s a really good way of looking at that,” she said again.

“Glad I could help,” I said back.

Okay, so I’m not exactly Mr. Sensitive… so, what’s your point?  What I showed her was a glimpse of the future.  How long do you suppose it would have taken her to realize that the modification she would have agreed to was an absurd proposition?  A year… two… three?  My guess would be that she’d wake up to the fact when her youngest, who’s now 14, was about to graduate from high school, if not sooner.

And there you have a loan modification in all its glory.  Some gift.


Hi, Mr. Banker.  Would you mind burying me in my home in such a way that I’ll never build equity while I pay way more than the market price to live here every single month for… oh, say 25 years?  You wouldn’t mind a bit?  Why, thank you kind sir… what a lovely gift.  You really shouldn’t have…

Now, if that banker had written down the principal that would have been a very different story.  In that case there’s a chance that she would continue paying the mortgage on time as agreed.

Let’s get back to the crowd that thinks of mortgage modifications as some sort of undeserved gift.

There are a few facts this crowd is missing.  Try this on for size:

The average REO property sells for 66% of the non-REO sale.  That means that when there’s a foreclosure on your street or very near by, your $100,000 home just dropped in value and is now worth something like $83,000, all things being equal.

Now let’s say another home on your block just went back to the bank.  It will sell for 66% of the $83,000… or $54,780, making your home’s value something like $73,000 and change.  Should I throw in one more REO, or is that enough?

Now the homes on your block are selling for $73,000, as a result of the foreclosures, and now someone else on your block goes into foreclosure because they’ve been transferred by their employer and they’re now underwater.  That person wasn’t underwater after the first foreclosure on the block, but by the third or fourth they most definitely are.  And when they have to move, there’s nothing else they can do.

You see, foreclosures breed foreclosures, by destroying the equity in homes not in foreclosure.

If my neighbor is at risk of foreclosure, I pray the bank will modify their mortgage.  Not for them… who gives a damn about them?   I pray the bank will modify my neighbor’s loan FOR ME, and all of the other homeowners on the block who are NOT in foreclosure.

And if that means reducing my neighbor’s principal balance to the market value, well then goodie goodie, because that means my neighbor  won’t walk away next year when he or she comes to their senses about a loan modification that makes no sense.

My neighbor isn’t costing me money by having their principal reduced, they’re saving me from having to lose money.  They’re not taking money out of my pocket by having their principal reduced, they’re stopping the market from taking money out of my pocket.  When my neighbor’s principal gets reduced, I’m the one getting the gift.

In fact, if the bank refuses to grant a principal reduction, and instead decides to foreclose and sell the home at auction, the new sales price will bring down the value of all the other homes on the block.

In fact… the ONLY way I’m not going to lose a good chunk of my home’s value in this scenario is if the bank will reduces the principal balance my neighbor owes on his or her mortgage.  Remember, I own the equity… the bank owns the property.

Of course, I realize that the people who are opposed to helping those they consider irresponsible homeowners are upset and would like to see those people punished for wanting a nice house to live in.

I suppose they think that the irresponsible people should have seen that the credit ratings agencies were about to improperly rate bonds, that Wall Street investment bankers would then sell the improperly rated bonds to investor groups all over the world, and that the result would be the total decimation of the secondary mortgage market, which would make it impossible to get credit for anything essentially overnight.  (But if they do, then they’re nuttier than a fruitcake.)

I suppose it should have been abundantly clear that housing prices were about to be cut in half over 18 months… after all, everyone else saw all of that coming.

And please don’t bring up some outrageous one-of-a-kind example of an unemployed 22 year-old who loaded up on beachfront investment properties financed with nothing down, stated income, spring-loaded adjustable rate loans… because that’s not what we’re talking about here and you know it.

Experian just published data a few days ago about “strategic defaults” that I’m sure made someone in The White House nauseous.  The data showed that 18% of foreclosures are strategic defaults, meaning that the homeowners could have made the payments, but chose not to and walked away.  That’s almost one out of five.  In light of what I explained above, isn’t that just a lovely thought?

If you’re a homeowner who is not yet at risk of foreclosure, assuming such a thing is possible today, you should be campaigning wildly for the banks to be writing down principals for everyone in the country that’s in foreclosure.

I know… you think not modifying those loans is punishing the homeowners for getting in over their heads… but in realty, it’s not punishing them… it’s punishing you.  In reality, you are running about, commenting on blogs, and advocating the kicking of your own ass.

Sheila Bair, the Care Bair, understands what it means when 18% of foreclosures wouldn’t have happened if housing prices hadn’t fallen quite so far.  She knows that the 18% will only go up as prices fall further.  And she knows that, as prices drop the toxic assets will be that much more toxic.  She knows that the sort of downward spiral I’m describing is bringing an end to our already much to wobbly banking system.

She thinks she can start the bowl rolling with mandatory principal reductions from banks with loss sharing agreements, so good for her.  I don’t care how she does it, she can sleep with Jamie Dimon or Kenny Lewis for all I care… just get it done.

Oh, and in case you’re thinking that investors get screwed when reducing the principal on someone’s loan, think again.

Remember… it’s being written down to market value, so if the investor were to have foreclosed instead of writing down the loan, that’s all he or she would have gotten anyway.

Principal reductions don’t cost investors 10¢ more than foreclosures.  And in fact, because principal reductions don’t incur the costs associated with foreclosing, reducing the principal SAVES the investor money.

It would certainly save the rest of us a bundle.


HERE’S A CLIP FROM THE BLOOMBERG STORY THAT SHOULD SUM IT ALL UP:

FDIC CHAIR, Sheila Bair is stepping up her effort to prevent U.S. home foreclosures, using the agency’s relationship with lenders to make change.  The agency now is considering whether lenders that acquire banks should share a larger portion of the losses on loans whose principal is cut, and whether the FDIC will recover the additional subsidy through reduced foreclosure rates.

“I think we’re going to gain by reducing re-default rates or delinquencies with people walking away,” Bair said. “We’ll obviously lose by providing loss-share for principal write-downs.”

Principal reductions will help borrowers who are “underwater” on their payment-option adjustable-rate mortgages, whose principal expands over time, said Julia Gordon, senior policy counsel at the Center for Responsible Lending.

“In order to make those loans affordable and give those homeowners a reason to stay rather than walk away, principal reduction is going to be key,” Gordon said.

The Washington-based FDIC insures deposits at 8,099 institutions with $13.2 trillion in assets. The agency is charged with dismantling failed banks and manages an insurance fund it uses to reimburse customers for deposits of as much as $250,000 when a lender collapses.

(THEY’RE ALSO BROKE, BUT WE DON’T NEED TO MAKE A BIG DEAL OUT OF THAT HERE… GO SHEILA!)

Mandelman out.

May
08

GAO Study Published May 5th Discovers Illegal Foreclosures

On May 5, 2011, the Government Accountability Office (“GAO”) released its study of mortgage servicers and foreclosures… I guess now that everyone and their brother-in-law have conducted such a study into the mortgages servicers’ maladroit, dishonest and criminal best practices, the GAO figured they couldn’t get in any trouble for piling on with more of the same.  Personally, I’m holding out for the U.S. Post Office’s study of mortgage servicer performance, which I hear is going to be followed up by a scathing report being issued by the Bureau of Land Management in conjunction with the Department of Transportation.

And I’m sorry if this sounds at all bitter, but do you think it has it occurred to any of the GS-geniuses inside the beltway that I’ve been writing about the… shall we say, inadequacies of mortgage servicers for two and a half years, and they’re just now getting around to issuing a series of studies at a cost I don’t even want to know about, that say the same things I and others could have told them about over coffee in 2008.  I don’t know about you, but it scares the heck out of me.

Well, anyway… the GAO’s study showed the same things that all the other studies have shown, causing several legislators including Sen. Al Franken, who presumably were not able to jump onto the last study’s release, to write a letter to several of the banking regulators (and I use that term very loosely) and Federal Reserve Chairman, Ben If-You-Don’t-Have-It-Print-It Bernanke. According to a story by Jim Spencer, writing for the Twin Cities’ Star Tribune, the letter said:

“We have seen countless examples of servicers giving borrowers the run-around and continuing the foreclosure process when a loan modification has already been obtained.  Perhaps the most egregious cases of servicer wrongdoing have been violations of the Service Members Civil Relief Act by wrongly foreclosing on active-duty service members.  Correcting these problems and ensuring they do not reoccur should be a priority for all of your agencies.”

Before I say anything about their statement above, let me make it clear that I served in the U.S. Air Force following graduation from high school, so I’m perfectly capable of being biased about our troops, and hyper-sensitive about them being inadequately treated by our government, which they are in so many ways.  However, that being said… I’m not sure I can distinguish between someone on active duty losing their house as a result of an illegal foreclosure and… oh, I don’t know… anyone else.

I wrote about a family in which the father was diagnosed a few years ago with advanced diabetes.  His kidneys have failed, he’s on dialysis, has developed heart disease, was on a respirator the last time he was hospitalized.  He worked for the City of Placentia in Southern California for some 27 years.  His wife has her own small business.  They have an adorable eight year-old daughter who goes to school near by and loves her home.

Medical bills combined with the economy sliding off a cliff caused them to ask JPMorgan Chase to modify their loan, and they made their payments every month on time until the day that they got a notice on their door saying their home would be sold out from under them… in an hour, they learned after calling Chase in a panic.  They now have a lawyer, and the sale has been stopped, for the moment anyway… Chase won’t accept any more trial payments, which is another word for “payments”.  It must be nice to live in your home after paying what the bank told you to pay every month, knowing that at any hour you could be told you are out on the street.

Of course, no one in the family is in the U.S Armed Forces at the moment… perhaps the 8 year-old could sign up now, but be permitted to defer her enlistment for a decade when she’ll turn eighteen.  Would that make this family any more deserving of relief in the eyes of our legislators?   I’m not sure I can think of anyone that deserves to be illegally foreclosed upon, can you?

Just two weeks ago, I was introduced to a couple who had just been approved for a loan modification by Bank of America… the only problem was that Fannie Mae was going to sell their home in 24 hours… and BofA wouldn’t be able to “issue” the modification for 48 hours.  Should be an easy one right?

Wrong.  Fannie refused to postpone the sale date, even though BofA informed them that the loan modification was a day away.  Now, is that an illegal foreclosure?  If it’s not, then I have nothing to say to the leaders of this country except that you should all be ashamed.  The couple filed bankruptcy to stop the sale… they didn’t want to… but Fannie Mae, our bankrupt mortgage mess, forced them to do it.  Of course, neither of them is active duty military either.

Want some more… give me a couple of hours and I could provide you with a few hundred… just off the top of my head.  Let me check my notes and call around and I’ll come up with a thousand within 24 hours.

Sen. Franken, however, only referred to the revelation of mishandled foreclosures for those in the military a scandal, saying in an interview last Thursday:

“If people broke the law and foreclosed on service members, they should be indicted.”

I don’t want to put words into Al’s mouth here, but what if people broke the law and foreclosed on just regular old U.S. citizens?  What should happen to them as a result?  Community service?  A stern talking to?  When did it become relatively more acceptable to steal homes from ordinary U.S. citizens than anyone else?  What about stealing homes from veterans?  Does that fall somewhere between active duty and never served?  What if someone served in the Peace Corps?

The senator’s letter went on to say that the GAO’s report described mortgage servicers hiring employees to sign tens of thousands of affidavits without ever looking at the documents to determine if the loan was in default.  And isn’t it nice to see the GAO reporting robo-signing seven months after new of the practice first made headlines.

The study also pointed out the same things the OCC, OTS, and Federal Reserve’s study pointed out about three weeks ago, such as:

“Documents used to force people from their homes were not properly prepared or legally notarized. Foreclosure work contracted by loan servicing companies to third parties received little or no oversight.”

Sen. Franken, perhaps coming out of a coma that lasted two years said…

“Loan servicers make it difficult for delinquent borrowers to even talk about solutions.  I’ve talked to so many people who try to go to their servicers and can’t get in touch with anyone.  When they can reach the mortgage company, they never speak to the same person twice to try to work on ways to save their homes.  A single point of contact is the most important thing in any of this.”

You know what, Sen. Franken… I like you.  I think you’re a very smart guy who is also very caring and I even think that you ran for public office for the right reasons.  I even read your last book, and enjoyed it very much.  But let me assure you of something, Sir… you are in no way qualified to ascertain what “the most important thing in any of this” is or is not.

Like all of your peers in our legislature, you are incomprehensibly late to this tragic party, your contribution to anything having to do with the foreclosure crisis has been woefully inadequate, assuming you’ve done anything at all… and from your statements it is clear that what you know about the what’s gone on or continues to go on as related to foreclosures in this country we could fit in a thimble.

Look, don’t get me wrong, Sen. Franken… I’m glad you’re finally here taking a look, and I’m happy that the little you’ve seen offends you and a few of your legislative pals.  And by all means, get out there and make some strong statements in support of our troops, after all being a Democrat you pretty much have to do that or risk Rush Limbaugh calling you a pansy or whatever, right?

But this is a crisis that has been going on at least three full years now, and it’s gotten no better during that time, which you guys have been playing around with the pretend priorities of partisan politics in Washington D.C.  We all see that… you’re not fooling anyone.

Why do you think it was that the Dems got “shellacked,” as the president put it, in the midterms?  That’s right, it was the foreclosure crisis and your party’s dramatic and unconscionable mishandling of everything related to it.

So, go ahead… help stop our men and women in our Armed Forces from losing their homes as a result of what is plainly criminal behavior on the part of mortgage servicers… behavior that you and yours have essentially condoned for the last TWO YEARS.

It’s you and your peers that have allowed these egregious acts by servicers to strip people of their most valuable and treasured assets illegally.  You’ve stood by and done nothing… and now you’re reading what is just another in a continuing series of reports that all say what you have either known or should have know for the last two years.

So, fine.  Better late than never, but don’t add insult to political expediency by standing up at the microphone claiming that there is some meaningful distinction between stealing someone’s home through illegal foreclosure when they are active duty military because if that’s true… what about if it happens to a police officer… or a public school teacher… or a firefighter… or an emergency room nurse… or just a hard working American citizen caught up in the same financial crisis as everyone else… a crisis not of their making, but one that was created by the very same bankers now behind the illegal foreclosures.

Do something Sen. Franken.  The letter talked about in this article was signed not only by Sen. Franken but also fellow Democrats: Sen. Robert Menendez of New Jersey, Rep. John Conyers of Michigan, Rep. Luis Gutierrez of Illinois and Rep. Mike Capuano of Massachusetts.

But, you are going to be held to a higher standard because that’s why you came to Washington D.C., right Al?  Because as we used to say, if you’re not part of the solution, you’re part of the problem.  And not to put to fine a point on it, Sen. Franken, but at this point in time, that would make you what, as far as the foreclosure crisis goes?

Mandelman out.

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May
06

SB 729 Fails – California Homeowners Get Banked but not Kissed Once Again

California Senate Bill 729 failed to pass in the Senate Banking Committee for the second time in the last two weeks.  In a related story, it seems that the rights of chickens have suffered yet another blow, with the Chicken Rights Bill failing garner the votes it needed to pass in the Colonel Sanders’s Committee, as well.

Well, now that certainly is some “breaking news” right there, wouldn’t you say?

Senate Bill 729 was just one more feeble attempt to bring reason to the foreclosure process, but it’s now quite clear that the mortgage bankers industry is just flat out too stupid to support anything that might change their little world today, even if it might just save their lives tomorrow.  Yes, you read me correctly… I said stupid… as in, stupid is as stupid does.

Here’s what SB 729 would have accomplished:


1. This bill would prohibit a mortgagee, trustee, beneficiary, or authorized agent from recording a notice of default unless that party makes reasonable and good faith efforts to evaluate the borrower for all available loss mitigation options to avoid foreclosure.

I was under the impression that servicers were supposed to be doing that already.  The federal government thought so too, I’m pretty sure..

2. The bill would prohibit a mortgagee, trustee, beneficiary, or authorized agent from recording a notice of default on residential mortgages and deeds of trust, as defined, until various notice requirements and other requirements regarding loan modifications are fulfilled.

The bill would include among these requirements informing the borrower of the deadline for applying for a loan modification, which would be prohibited from being earlier than a specified date.

Oh gee… now there’s a classic deal killer.  Some people might call that fairness, or even common decency.

3. The bill would prohibit a mortgagee, trustee, or beneficiary from recording a notice of default on a residential mortgage or deed of trust if a borrower who is eligible for a loan modification submits an application, as specified, unless the mortgagee, trustee, or beneficiary has, in good faith, reviewed the application, rendered a decision on the application, and sent the borrower a denial explanation letter.

Again, the goal is to modify loans, banker-people… are you with me on this?

4. The bill would provide a process for reviewing a mortgage loan modification application, which would depend, in part, on whether the mortgage servicer, as defined, is participating in the federal Making Home Affordable Modification Program.

Oh, good Lord no… not a “process.”  I’m not entirely sure the rest of the world would recognize mortgage servicers were they to start using even one single process.

5. The bill would require that a borrower who requests a loan modification and is denied receive a denial explanation letter stating the reason or reasons for the denial, as specified.

Don’t tell me you can’t handle this one, banker-people, because you send out denial letters better that any industry in history.  They’re often incorrect and guaranteed to be rude, but you send them out just fine.

6. The bill would require a mortgage servicer to whom the provisions described above apply, to perform specified actions as part of foreclosing on a residential mortgage or deed of trust, including compiling a record documenting compliance with those provisions, which would be signed, certified, and transmitted to the foreclosure trustee or authorized agent.

The bill would require the declaration of compliance to be included or attached to every notice of default recorded, as specified, and a notice of default recorded without the compliance declaration would be void.

This is another one that I just can’t imagine banker-people getting too hinkey about, because for one, “compiling a record documenting compliance,” isn’t exactly moving Mt. Everest.  And for another, in light of the problems in this area, such as selling homes while homeowners are under consideration for a loan modification, which is bordering on being considered a common practice, as opposed to an exception to the rule, I would think this would be seen as a reasonable request going forward as it would also protect the servicer in the event of legal action brought under the new law.

Is it headache sort of thing… okay, yes… perhaps it is.  But viewed in light of the larger picture problems, and recognizing that maintaining the status quo is not an option, I think servicers would be better severed to acknowledge and accept such “record keeping” changes as being a win.

7. The bill would prescribe a form for the declaration and would require that the declaration substantially comply with it.

The only thing I have to say about any objection to that is: YAWN.

8. The bill would permit an eligible borrower to enjoin a trustee sale if provisions of the bill are not satisfied, and would authorize a borrower to recover damages, attorneys fees, and costs, as specified, if the property is sold without compliance with the bills requirements.

Well, well, well… now let’s be honest about this one… this one’s the problem for you banker-people, isn’t that right?  You don’t so much care about the rest of the bill’s provisions were this one not included, right?  Yeah, I’m right.

You see, this provision is what’s know as “a private right of action with a provision for attorneys fees,” and it means that if a homeowner were damaged by a servicer’s failing to comply with the law as stated above, the homeowner would have the right to sue the servicer to recover the damages involved.  And not only that, but the lawyer hired by the homeowner would be able to send his or her bill for legal services to the servicer, assuming a victory in court, of course.

And that means that if a homeowner had a really good case, there would be many attorneys willing to take the case without charging the homeowner an arm or a leg… and maybe even not charge the homeowner at all.

I just learned about this private right of action issue this past year, and frankly I was shocked at what I learned.  It seems that there are instances where our legislators pass laws that sound like they have been passed for our protection, but because no private right of action is included, even if we are damaged when the law is broken, we can’t do anything about it.  Nice… isn’t it?

The HAMP rules are example of this… if servicers fail to follow them, and we lose homes as a result… tough luck pal… HAMP does not offer a private right of action.  And in California, Civil Code 2923.6, which basically says that a bank must modify a loan if it would be financially advantageous when compared with foreclosure.  A lovely sentiment, but no private right of action, so good luck showing up in court claiming it was violated.

In my opinion, failing to include a private right of action and provision for attorneys fees in a bill that impacts homeowners is irresponsible at the very least.  By including such provisions, you allow those who believe they have been damaged to have access to the judicial system, and the ability for an attorney to recoup his or her legal fees from the defendant means that high quality cases will find representation… as they should.

This past year, in the State of New York, a bill was introduced basically saying that whenever a mortgage on residential property allows the bank to recover attorney’s fees in a foreclosure proceeding, the mortgage must also allow the borrower the same right when the foreclosure is unsuccessful.  (I wrote about the bill at the time in my article titled: BANKERS: Count on them to be petty and offensive every single time.)

The reason I chose that headline, as opposed to one more neutral, was that the banking lobby was vigorously opposing the bill’s passage… and even once it passed, the financial industry’s lobbyists were reportedly still trying to convince the governor not to sign it.  Their points included the same sort or arguments the California Association of Mortgage Bankers made to kill this bill, SB 729, things like “a blizzard of litigation,” that its passage would be certain to unleash.

CMBA Member Alert – SB 729 Fails Passage in Committee Vote

SB 729 (Leno & Steinberg) failed passage in the Senate Banking & Financial Institutions Committee hearing today.  The bill also failed passage in the committee last week, but was granted reconsideration.  Among many problematic provisions, the bill would create a number of procedural traps in servicing/modification efforts, and would create a new private right of action (which would result in a blizzard of new lawsuits) that would extend for a year after the foreclosure sale.  A nearly identical bill was defeated last year.

CMBA has led the opposition to this problematic bill and will continue to closely monitor the situation.

Now, let’s face facts here… the bill in New York advocated what should be thought of as fundamental fairness.  To oppose what the New York bill was proposing, to my way of thinking, is like coming out against handicapped parking spaces, or brail on elevators.

After months of political wrangling, the governor did finally sign the bill, as reported by Peter R. Scribner, writing in Mortgages and Mortgage Foreclosures. And I’m still waiting patiently for the “litigation blizzard” to begin as a result.

New York Governor Patterson signed a new law on October 20, the “Access to Justice in Lending Act” (Chapter 550 of the Laws of 2010), which allows defendants who are successful in defending against foreclosures to have the bank pay their attorney fees. Bill A01239 (also known as S2614b), passed the New York State Assembly and Senate in June.

The bill states that if a mortgage document contains a provision that the lender may recover attorney fees and expenses in a foreclosure, then there shall be an “implied covenant” that the borrower may also recover attorney fees and expenses “in the successful defense of any action or proceeding” commenced by the lender against the borrower arising out of the mortgage contract.


Attempting to prevent homeowners in this country from being able to fight for their rights and their homes is like trying to stop the tide from coming in, or if you’d prefer, the dyke from bursting by telling the little boy to hold his finger in the first hole that appears.  It’ll never work, and all the mortgage bankers are doing is pulling the pendulum way far over to their side… watch out when they’re forced to let go and swings in the other direction.

The mortgage bankers would be well-served to read Hawaii’s new foreclosure law, signed by the governor today as a matter of fact, and they’ll see what legislation of the future looks like if they continue on their current path.

9. The bill would permit the Attorney General to enforce these provisions.


The mortgage bankers couldn’t be worried about this, California’s AG doesn’t prosecute banks for anything, ever… right?  I mean she did fine Mozilo something like $1.95, but so what?

10. The bill would also establish other penalties for certain acts, including for a false declaration of a lost note representing a mortgage or deed of trust.

I know, banker-people… you don’t like this one either, but look… you couldn’t have possibly believed that you’d be able to just continue lying to the courts forever.  You got away with it a few million times, and I think that should be enough.

11. The bill would provide that any person licensed by the State of California who violates the bills provisions is deemed to have violated the licensing law applicable to that person. Because the violation of certain licensing laws, including those regulating mortgage services, are punishable as crimes, this bill would impose a state-mandated local program.

I don’t even know what this one means, but it can’t be a reason to freak out and throw all your weight at killing a bill in committee.  I mean, modify a bill that affects foreclosures… okay.  But kill the thing completely?  Really?  Like this state doesn’t need anything to change as far as the foreclosure crisis is concerned?  Is that really your position?  Because that’s just insane.

Keep it up, banker-people… keep it up.

I’ve warned you guys for some time now that you may think you’re in the lead on this sort of thing, but have you noticed how over this past year, things are starting to crack… courts are going with homeowners more and more… and now both Hawaii and Arkansas have laws that are going to make foreclosing a real bear?

Do yourselves a favor and take my advice for once… start looking at the situation more objectively… you’re not really winning anything here.  Homes are all going back as REOs, they’re not selling.  Home prices are continuing to fall, and the federal government can’t just continue funneling you cash indefinitely.  And you’re becoming less popular than in this country than North Korea.

Save yourselves while you still can and get reasonable… become part of the solution instead of being 100% of the problem.  If you don’t… pretty soon, the people will start solving things without your input and you won’t like that one bit.

Remember Hawaii!

Mandelman out.

Sb 729 Senate Bill – Introduced

Apr
25

THEY ONCE WERE LENDERS – Understanding government’s failure to stop bankers OR scammers from destroying homeowners.

Preface…

Sit down and relax… you’re going to need a comfortable chair.  But, I promise you… it’ll be worth it.

In the fall of 2008, news stories about “scammers” taking advantage of homeowners at risk of foreclosure started appearing frequently in the media.  I remember watching a prime-time national news magazine type program, I think it was 20/20, that was airing a story that featured a sleazy looking middle-age man in Denver, hurriedly walking from a small, strip mall store front to his car, his hand covering his face, as a reporter tried to ask him questions that he obviously did not plan to answer.

The story involved a company that had charged a handful of homeowners several thousand dollars up front to help them negotiate with their banks to get their mortgages modified.  The core issue being raised by the show’s host was that the homeowners had been victims of a scam because, as a couple of the homeowners interviewed were saying, their loans had not yet been modified.

I remember wondering, to begin with, how in the world such a story had become the subject of a national news magazine television program.  I mean, “Three homeowners get ripped off by small business in Denver,” is not usually the sort of event that makes national headlines.  The implication being made was that this case was emblematic of a more widespread problem, but nothing further was offered in the way of proof… no statistics, no additional facts… just statements about how homeowners should NEVER pay anyone up front to help them negotiate with their bank over a loan modification because they were “scammers.”

Around the same time, I also remember quite clearly reading a newspaper story that appeared on the front page of a major mid-western paper… it might have been the Minneapolis Star, but I can’t be certain.  The large photo on page one was of a young couple with a baby in arms and maybe a four year-old standing at Dad’s hip… there was a white picket fence in the background… and a for sale sign in the yard.  I can easily sum up the story in a single sentence: About eight months ago the couple had paid a law firm $1,000 to help them get their loan modified… and that’s the reason why they were now losing their $300,000 home.

And I remember thinking how ridiculous that sounded.  I remembered the time that my wife and I paid a contractor $2500 and he never came back to even start the work on our deck.  We were plenty angry, all right, but we didn’t even come close to losing our home because of it.

Now, you have to understand that, at the time, I was devoting my weekends to driving around Southern California conducting on-camera interviews with homeowners who either had already saved their homes from foreclosure, or were in the process of trying to get their loans modified, and the reoccurring theme was coming across loud and clear: “We tried contacting our bank on our own for a year and got nowhere, so we hired a law firm or mortgage expert company for $3,000, give or take, to help us and they saved our home from foreclosure.”

In addition, I had visited with several mortgage experts and lawyers back then, and they had let me sit by their side as they contacted banks on behalf of their clients… with their client’s permission, of course… so I knew that calling one’s bank to apply for a loan modification was not an easy thing to do.  I remember once sitting waiting on hold for just under two hours only to hear the phone go dead.

And once, while I sat with a lawyer while he called a well-known bank on behalf of a client… with that client on the 3-way call… and the first thing the woman from the bank said upon hearing that the homeowner had hired an attorney was: “You know… you don’t have to pay him.”

I was taken aback, and since we were on speaker phone, I just couldn’t help but say something, so I interrupted the conversation, introduced myself as a writer, and asked the question: “How do you know she’s paying him, I mean, maybe her lawyer is her son-in-law or a friend of the family… how do you know whether he’s even being paid?  Are you instructed by the bank to say that to anyone that hires someone to help them?  Do they tell you to do that as part of your training?”

The line went dead.  I remember saying: “She did not just hang up on me, did she?  Call her back.”  The lawyer explained that we’d never get her back on the phone, but he dialed the number anyway and a full 60 minutes later… it was still ringing.  “Okay, I think I’ve got the picture,” I said.  I thanked him for everything and left.

I can’t tell you the name of the bank in question, except to say that when they’re a “bank,” and their name starts with “IndyMac”.  You’ll have to put it together yourself from there.

Within a month or two, the number of stories appearing in the media warning homeowners about “scammers” who offered to help prevent foreclosure, increased to the point that one might have easily started to believe that tens or even hundreds of thousands of “scammers” had mobilized to overrun the country.

I found it very hard to believe that there were large numbers of such “scammers.”  I mean, how many people would be willing to take advantage of working class homeowners, many of whom had lost jobs and now were at risk of foreclosure?  What would be next, mugging the blind?

Many of those I spoke with back then told me that I was naïve, but I just couldn’t believe that all of a sudden there were that many people willing to steal three grand from a middle or working class family at risk of losing their home.  It was like hearing about an epidemic of criminals stealing food stamps from octogenarians on fixed incomes.  Really?

I’m not saying that such aberrations never happen in this country, but it’s at least somewhat rare.  Our society simply doesn’t produce that many people willing to commit such despicable acts.  You might find thousands willing to rip off rich people, or big companies… but working class families losing homes?  How many would sign on for a job doing that?

Well, apparently… quite a few.

After two and a half years spent covering the financial and foreclosure crises, I have come to realize that there are a whole lot more people in this country willing to take advantage of homeowners at risk of foreclosure than I would have ever thought possible.  In fact, I’d have to say that if you throw a dart at the front page of Google when looking for advice related to preventing foreclosure, the odds of being scammed are absolutely excellent.  It’s shocking to me that this is the case, but it unquestionably is.

Look, I grew up in Pittsburgh… born in Brooklyn, hung out in places like Philadelphia, Chicago, Los Angeles… and I’ve traveled all over the world… but I’ve never heard about large numbers ripping-off working class people suffering the trauma of losing their homes.  To say nothing of the risk involved… I mean, aren’t most people in this country still afraid of going to jail?

A change in our cultural norms…

Consider that in the mid-1990s, headline crimes in New York City started including descriptions of mob hits that shocked even members of the Italian mob and NYPD, including: “Arms hacked off with an ax.”  “Victim castrated with crescent-shaped knife.”  “Man was gutted like sheep.”  “Victim buried to the neck in gravel.”  What kind of person that grows up in our society does these types of things?

But, it was after the fall of the Soviet Union, and the murders were being committed by a new group of gangsters that had only recently arrived in this country, and they had very different ideas about violence than our home grown gangs.  They quickly became known as the “Russian mob.”

You see, the Russian gangsters that appeared on the scene after the fall of communism didn’t exactly grow up in New Rochelle watching Leave it to Beaver and drinking Tang… in fact, many grew up in the gulags of Siberia… places where right and wrong have very different definitions than they do in our country.  One member of the Russian mob vocalized his contempt to the NYPD saying: “I did time on the Arctic Circle. Do you think anything you’re going to do is going to bother me?”

The fact is… before the current financial and foreclosure crises, I don’t remember there being nearly as many scammers looking to con anyone, anytime, anywhere.  Where did the incredible numbers of scammers willing to defraud anyone without giving it a second thought come from, that is to say, what were they doing five or ten years ago?  Did someone put something in the water since then?  Could alien spaceships have dropped them off in 2007?  Is it possible that the Internet just brings out the worst in people?

It seemed to me unlikely… nothing I could think of would change societal norms to the degree seen today over such a short period of time.  I set out to analyze the situation more closely and I began by profiling a sample of those individuals that had been shutdown by authorities for scamming homeowners, and those that I’ve come across quite willing to continue operating even though they are not operating legally.

The construct of my focus group sample…

Had they all come from faraway lands, as in the Russian mob example, I would have looked at cultural differences as being the root cause of their apparent willingness to scam anyone at anytime, but the group was not predominately from anywhere, and the majority could be described as being “average Americans.”

The most common factor was their chosen profession prior to the financial meltdown of 2008… almost all had come from the mortgage industry.  In fact, depending on whether I looked at a sample of 25, 50, or 100 individuals… the number of ex-mortgage people was always above 80%.

I realize that should not be surprising when you consider the target for these scammers is homeowners at risk of foreclosure, a group well-known to those that worked in the mortgage industry, but I also know many that came from the mortgage industry that would be no more likely to scam a homeowner in distress than I would.

The other commonality that I found to be present was their age… most were relatively young.  Depending on the sample group I looked at, three-quarters were under 40… and more than half were under 35.  It was difficult to be precise but I think it’s safe to say than fewer than 20% were over 45.

Education was the third commonality I was able to identify, and I estimate that 80% of the group never earned a college degree, although more than half reported that they had attended some number of college classes after high school.  Almost all said they never finished college because the mortgage business paid so well.

I also found it interesting that a large percentage, perhaps just over half, reported having lost a home or homes as a result of the economic meltdown, and my sense was that a very low number saw the meltdown coming, fully understood its causes, or recognize the permanent or long-term nature of the changes to the mortgage industry.

In terms of the U.S. economy, they are a very optimistic group.  I would say that 80% believe that worst case, the housing market will bottom out in the next 2-3 years, and many think that some areas have already hit bottom, and a similarly large percentage think that what they’re doing today is temporary… and at some point they will return to careers in mortgage lending.  The longest timeframe for our country’s economy to recover that I heard from 90% of the group was 5-7 years.

The absolute ineffectiveness of the government’s response…

Over the last year, there have been a flurry of new state and federal laws ostensibly created to protect distressed homeowners from scammers, and one would have to assume that awareness among distressed homeowners about the potential for being scammed is certainly higher than ever.

However, there is absolutely no evidence that any of this legislation has reduced the number of scams, and in fact, my research strongly indicates that the number of scams targeting distressed homeowners has continued to increase.  But the effect of the new laws has also caused scammers to diversify their illicit offerings and therefore will now be more difficult for regulators to address and law enforcement to police.

The latest count, as listed on California’s Office of the Attorney General Website dedicated to loan modification fraud as of April 23, 2011, lists 55 individuals and 32 companies, against which the AG has taken legal action related to fraudulent loan modification, forensic loan audit, and related foreclosure-related services, to-date.  Considering the size of the State of California, the numbers are essentially zero.

The California State Bar is reporting the same numbers of consumers filing complaints this year as last, although the number of disciplinary actions taken by the bar hasn’t changed in any meaningful way, indicating that they are having a difficult time both investigating and prosecuting lawyers accused of being “scammers”.

This article seeks to explain where today’s proliferation of scammers came from, who they are… why they are the way they are…

… And why their presence is all but certain to continue to impact our society for a generation unless we come to understand that the same people that caused of the crisis, also created the scammers.

They Once Were Lenders…

Being a lender of money… the phrase itself congers up images of stature and great wealth.  Investors funding loans providing the capital that drives our economy, building industries, creating prosperity… to be a lender of money has always meant having power and prestige… to be the person with the gold that makes the rules.

To be the provider of funds is to have a seat at the proverbial table.  In our society, such a person is to be respected, their opinions are sought out… when they talk… others listen.  And although in the past, being a lender meant being a “banker,” over the last thirty-odd years, the advent of securitization and financial innovation, supported by ongoing legislation favorable to the finance industry, a series of disastrous attempts at deregulation, and the growth in equities markets, all combined to broaden the types of lending and increase the need for “lenders.”

The type of lending that grew the fastest over the last three decades was “sub-prime.”

Sub-prime lending began its meteoric rise in the late 1970s, but the lowering of interest rates in the early part of the 1980s was the fuel it needed to explode.  And from the start, sub-prime lending attracted individuals with very a very different set of ethics than were found among the traditional bankers and financiers of Wall Street.  Many, in fact, came from failed Savings & Loans.

You see, the 1970s, with the decade’s spiraling interest rates were very difficult for the Savings & Loan industry ironically because of over-regulation.

S&Ls were originally a very important component of the government’s response to the financial disaster that caused the Great Depression, because they made it possible for people to buy homes at a time when our nation’s bankers were reluctant or incapable of lending.

S&Ls were required to pay a regulated amount of interest on short-term deposits that were insured up to $40,000 by the FSLIC, and then invest those deposits in 30-year fixed rate mortgages on residential real estate within a 50-mile radius of the S&L’s home office.  In the 1970s, an S&L might pay 5.25% to 5.5% on deposits, and because long-term interest rates were generally higher than short-term rates, the owner of a Savings & Loan could make a fairly nice, if somewhat boring living.

Of course, that was fine during the decades of relative stability that followed WWII… before the inflation of the 1970s appeared on the scene thus causing interest rates to rise.

Higher rates caused homeowners to keep their homes longer, first-time buyers were forced to delay becoming first time homeowners, and rising unemployment all combined to significantly reduce the demand for housing.

Those that did buy homes more frequently took advantage of the “assumable” clause in mortgages that allowed them to take over the mortgage at the existing interest rate.  The typical S&L’s mortgage portfolio, that had traditionally turned over every 5-7 years, stagnated during the latter part of the 1970s… and S&L earnings followed suit.

At the same time, S&Ls were finding it increasingly difficult to attract depositors as well.  The five percent interest rates they were permitted to pay out started to look pretty silly with inflation at 12% a year… and climbing.  Depositors flocked to Money Market mutual funds that pooled deposits in order to purchase large Certificates of Deposit from banks and S&Ls, and on which there were no interest rate controls.

S&Ls were now stuck between the rock of the rising costs of funds, and the hard place of stagnant incomes, and with only 30-year fixed rate mortgages to provide returns on invested capital, the S&L industry was doomed even before deregulation and other legislation would start it on a rollercoaster ride that would end in its demise.

When the pendulum swings too far…

First, Congress and the Carter administration gave us the Depository Institutions Deregulation and Monetary Control Act of 1980, which abolished state usury laws that limited how much interest could be charged on primary mortgages, began a six-year phase out of deposit interest rate ceilings, and raised the deposit insurance provided by the FSLIC from $40,000 to $100,000.

Then, a couple of years later, the Gain-St Germain Depository Institutions Act of 1982, expanded what S&Ls were allowed to invest in, permitting investment in short-term consumer loans, credit cards, and commercial real estate, among others.

The idea was simple… allow S&Ls to diversify their portfolios in order to increase their short-term earnings and it would help shield them from economic instability in the future.

But, it’s not hard to imagine that many owners of S&Ls were a less-than-happy group back in 1980.  Many S&L owners were second-generation owners… in other words… they were the sons of founders.  For the last decade they had watched their institution’s capital erode as the housing market had essentially slowed to a standstill… and their customers started saving in Money Market mutual funds.

In other words, spending the 1970s running the S&L your Dad founded was no fun whatsoever, and by many wanted out badly enough that they weren’t all that picky about the price, so when deregulation of the S&L industry soon created buyers for S&Ls that saw nothing but opportunity ahead, many were more than ready to sell.

Most were initially under-capitalized, however, but the new owners found that they could get their hands on almost unlimited funds simply by raising the interest rates they offered on deposits, and since such deposits were insured by the federal government, the financial health of the S&L didn’t much matter to anyone.  The new owners raised rates and money flooded in.

Deregulation also meant that there were now plenty of investment opportunities available to S&Ls for the first time, in much riskier commercial real estate developments, for example, and the S&Ls could compete with the banks by making loans based on more relaxed credit standards, such as home loans that required no down payments.

These new S&L owners, however, were poor managers and as many S&Ls failed, the deposit premiums paid by those that remained went steadily higher.  And because there was no distinction between well-capitalized S&Ls, and the ones that were taking on too much risk, the well-capitalized and more conservative institutions found themselves forced to match the competing interest rates offered by their problem competitors, causing their costs of funds to increase.

It was a recipe for the disaster stew that was about to boil over… and yet, Congress kept its collective head firmly planted in the sands of short-term thinking.  (It’s nice to know that some things never change.)

Had the federal government empowered the regulators to take a tougher stand on S&Ls in 1982, it’s likely that the whole mess could have been avoided, but notwithstanding the extreme pain felt during the Great Depression, regulating financial institutions has never been our government’s strong suit.  Back then, because virtually every congressional representative had at least one “good friend” that owned an S&L in his or her district none was in any hurry to cause immediate problems for their important constituents, even to ensure their longer-term financial health.

If we hit the jackpot, what have we won?

As described by Michael Hudson in his fabulously detailed if terribly disturbing book about sub-prime lenders, titled “The Monster,” when President Ronald Reagan signed an S&L deregulation bill in 1982, he is said to have quipped: “All in all, I think we’ve hit the jackpot.”

State governments, Hudson explains, immediately started competing for S&Ls by offering the lowest barriers to entry and the most lenient oversight.  And one didn’t need much start-up capital to open an S&L, in fact, you could list “non-cash” assets to establish that you could operate in a stable manner.  As in, “gosh… I don’t have any cash right now, but I do own a 4-plex in Poughkeepsie, a ’67 Mustang that’s totally cherry, and I suppose I could throw in my baseball card collection from the 60s.”

The State of California was among the most aggressive in terms of marketing to the S&Ls, in fact in Hudson’s book, he recalls seminars being held all over the state that promised to teach attendees how to start their own Savings and Loan, including one in particular titled: “Why Does It Seem Everyone is Buying or Starting a California S&L?”

At the end of the decade, when the Bush administration and congress were finally forced to deal with the failed industry’s problems, all S&Ls were tarred with the same broad brush.  The Financial Institutions Reform, Recovery and Enforcement Act of 1989, didn’t distinguish between well-run S&Ls and insolvent institutions, it took away from the entire industry, most of the investment freedoms granted at the beginning of the 1980s.

An Industry About to be Born…

It seems to me that two key pieces of legislation, the previously mentioned Depository Institutions Deregulation and Monetary Control Act of 1980 (“DIDMCA”), and the Alternative Mortgage Transactions Parity Act of 1982 (“AMTPA”), worked like sperm and egg to give birth to sub-prime lending, with securitization being the incubator.

The AMPTA, which was intended to provide “parity” to non-bank lenders, preempted many state laws that had precluded lenders from offering anything but conventional fixed-rate mortgages, and in practice, allowed for the obfuscation of a loan’s total costs.  This was the legislation that led to the creation of a variety of new types of mortgages, including the different flavors of adjustable rate mortgages (ARMs), interest only mortgages, and those offering balloon payments.

Because of AMPTA, consumers could now be titillated by teaser rates for the first few years, only to be slammed when the adjustments caused payments to be reset.  And even worse were the loans that gave the borrower the ability to decide how much they would underpay during the first few years, with the amount of the underpayment being tacked onto the loan’s balance.  Now your mortgage balance could actually increase from $300,000 to $350,000 in the first few years, destroying any equity a homeowner had in his or her home when they bought it.

Of course, many would argue that it’s not the loans themselves that were the problem, rather it was the people that chose these loans that caused their own future grief.  These are the same people that continue to oppose anything even remotely resembling a bailout for homeowners, and according to Fannie Mae’s most recent survey, it remains a sizable group, roughly 53% of their survey’s respondents, which is why even after three years of watching the foreclosure crisis drag our economy straight down, our government lacks the political will to address the problem and stop the carnage.

(Sidebar: In case anyone is interested, my initial motivation for writing my blog, Mandelman Matters, was to combat the rhetoric of the banking industry following the meltdown that began in 2007, which was starting to place blame for the emerging crisis on “irresponsible sub-prime borrowers,” a group that could never have caused Wall Street’s demise, let alone the global meltdown that followed.

During the fall of 2007, then Treasury Secretary Hank Paulson and Fed Chair Ben Bernanke… the crazy guy with the beard who just keeps printing money to no avail… both blamed “sub-prime borrowers” during the fall of 2007, and the bankers saw their opportunity and the industry’s P.R. machine echoed the message throughout the media.

So, in a letter I wrote in November of 2007, which I sent to my representative in Congress, my two state senators, Hillary Clinton, and others… the problem with allowing the public to erroneously place the blame for the meltdown on “irresponsible sub-prime borrowers,” was that when the government finally came to understand the real cause of the crisis, they would lack the political will to do what’s needed to fix the problem… because by then, too many voters would strongly oppose bailing out “irresponsible sub-prime borrowers.”

My letters were, of course, ignored, and Mandelman Matters was born.  And yet, here we are 450 articles and countless trillions in taxpayer funded bank bailouts later, and the same core issue continues to prevent our elected officials from doing what’s required to fix the problem.  Hank Paulson, however, in his book about his last two years as Treasury Secretary, titled “On the Brink,” admits this pivotal mistake, saying that when he looks back at statements he made about sub-prime loans back in the fall of ’07, it makes him “cringe.“

“We just plain got it wrong,” he says in his book as he talks candidly about this very subject.  And when I read his admission while sitting up in bed one night about a year ago, I’ll admit that I started to cry.)

The truth is, that under normal circumstances, I might even agree, at least in part, with those that place blame on borrowers for signing up for toxic mortgage products.  But, because our financial crisis and economic meltdown have not been the result of a housing bubble popping, but rather they are the byproduct of Wall Street’s actions that caused the total destruction of the credit markets in the summer of 2007 when triple A rated bonds were downgraded and the demand for mortgage-backed securities dried up overnight, the circumstances surrounding obtaining a mortgage in this country, or being able to refinance it, or even selling a home that became unaffordable, have been anything but normal.

Easy to be Hard for Minorities…

A common practice employed by lenders in the past was called “red lining,” and it commonly meant that they wouldn’t lend in minority neighborhoods, regardless of an individual’s credit score.

So, first it was hard money that showed up to fill the void, but soon the consumer finance companies started offering small loans in disadvantaged communities that people used to pay medical bills, or maybe to get through the holidays, but by the mid-1980s, securitization was lowering the risk associated with lending and they began offering second mortgages.

In “The Monster,” Michael Hudson provides vivid descriptions of how these companies would hook someone with a $300 loan, and then systematically barrage them with offers for additional loans in an effort to make them a “customer for life”… although a “debtor for life,” would be more accurate.  Since being deregulated, these companies would make loans at 15 to 18 percent, with as much as 10 points up front, which was still less expensive than the hard money lenders, so they could actually say… with straight faces… that they were the good guys for providing loans to underserved communities.

Ultimately, these consumer finance companies would be accused of cheating borrowers in any number of ways, setting aside many millions to settle class action lawsuits accusing them, in so many words, of robbing and cheating their customers.

As companies go, these were literal pressure cookers for sales people.  They were widely known for their abusive managers that would constantly drive salespeople to make more loans at all costs… and then make even more still.  It didn’t matter what you had to do, you just had to do more than you did the month before, or you would risk being berated by your boss in front of your peers.

An excerpt from “The Monster”…

In Arizona, a judge scolded Transamerica for trying to throw a 77 year-old widow out of the house her late husband had helped her build 42 years before.  Lennie Williams, a retired house cleaner, was getting by on $438 a month.  Her mind was failing her and she got snookered into signing up for a mortgage that obligated her to pay Transamerica $499 a month.

The loan carried 8 points in up-front charges and an interest rate of nearly 18 percent.  The mortgage salesman who put together the deal later testified he didn’t think Williams understood the loan, but he had said as little as possible about the details because he didn’t want to lose the sale.

“I didn’t want to bring up the fact that we could foreclose on your home.  People don’t want to hear this,” he explained.  “When you close a loan, you try to get through with it.  You say everything you have to say and no more.”

Consumer finance companies were the predecessors to the sub-prime lenders that would come out of the failed Savings & Loans.  After being trained in the horrific environments at Transamerica, ITT Financial, Household Finance, Beneficial and others, they were recruited by institutions like First Alliance Mortgage and Long Beach Savings & Loan, which was started by a man whose name would become synonymous with sub-prime lending, Roland E. Arnall.
Hudson paints a picture of Arnall that explains a lot… he was born in Europe during WWII and escapes with his family to come live in the U.S.  He’s a hard charging kind of kid, doing everything possible to make money at all times.  He becomes a real estate developer in the 1970s, ends up opening Long Beach Savings & Loan, and when the restrictions on S&Ls become too much for his tastes, he opens Long Beach Mortgage… which he later renames “Ameriquest.”

Long Beach recruited loan officers that had worked at Transamerica and the like, and combined with his overdriven personality, he was known for doing things like doubling sales goals moth over month and firing anyone who said they couldn’t do it.  He began to build one of the country’s largest sub-prime mortgage companies, but he would never have gotten very far alone, because fairly early in the life of Long Beach Mortgage, he was making so many loans that he simply ran out of money to loan.

He needed a new source of funds, looked to Wall Street, and wouldn’t you know it, he found Lehman Bros.

Enter the Financial Innovation of Securitization…

Wall Street’s new invention was “securitization,” and it would allow lenders like Arnall’s Long Beach Mortgage to make essentially an unlimited number of loans because they could now be immediately sold to Lehman Bros., who would then use them to create a pool of loans, which would then be sold in slices, called “tranches,” to investors.

The investments were referred to as “mortgage-backed securities,” and the investors that bought these bonds, of sorts, did so in order to receive a percentage of the cash flows generated by the mortgage payments that were paid into the pool.  As compared with other investments, they were considered very safe, and yet they paid a relatively high rate of interest… like tasting great and being less filling all at the same time… what’s not to love?

(If you’re not already up to speed on securitization and how it works, you really should consider reading my article on the subject: “Mandelman U. Presents… Securitization and Mortgage Backed Securities.”)

Now, with essentially unlimited capital at their disposal, the sub-prime lenders had enough fuel to make it to Mars and back as many times as they wanted to go.  The world was about to change for the next few years, anyway… because now anyone would be able to get a loan.  Prices would rise with the increasing demand that would be created by the flood of accessible capital, and so those loans could be refinanced over and over as the value of the collateral increased.

With no limits on the how much they could loan, all they needed now were army of loan officers…

We’re Going to Need an Army…

Roland Arnall’s Long Beach Mortgage, now with unlimited funds, would spread out across the United States bringing his high cost loans to millions of Americans, and he became immeasurably wealthy as a result, as did those that worked for him.  He was never satisfied… a billion a month in loans, only made him demand two billion.

To do so, however, he needed an army of salespeople, and he wanted them trained the Ameriquest way.

In all-important California, prior to 1996, this meant finding loan officers licensed by the California Department of Real Estate, and recruiting them to come over to Ameriquest.  It couldn’t have been easy, and he must have realized that it would be much easier to hire and train sharp, young sales people than it would be to recruit someone licensed by the California DRE who would be more established and would have to be changed to fit the Ameriquest way of selling loans.

Not just anyone would put up with working in an environment in which you could be berated to get more sales, and likewise, not just anyone could be pushed into taking advantage of little old ladies and their Social Security checks.

The types of individuals that studied and passed the DRE’s exam, did so expecting to go into business for themselves as independent contractors, and therefore were independent thinkers… clearly not the type of people companies like Ameriquest were looking to bring on board.

Wasn’t it incredibly lucky, therefore, that in 1996 the law governing the licensing of mortgage lenders in California changed when the California Residential Mortgage Lending Act and the California Finance Lender’s License (“CFL”), used when you sold only through in-house loan officers, and the broader CRMLA licenses were created, both became operational.  Now someone could become licensed to broker, originate and service mortgages without the need to pass that pain-in-the-neck test required by the state’s Department of Real Estate.  Yes, it was very lucky, indeed.

Licensed under the CRMLA/CFL are individuals, partnerships, associations, limited liability companies and corporations, including many of the largest “Fortune 500″ companies.  Those with these new licenses were required to be employees issued W-2s, which was fine for larger organizations, as opposed to their DRE licensed counterparts who worked as independent contractors.

Now large sub-prime lenders could easily recruit the personnel they needed to grow their sales without having to bother with new sales people having to receive any training or pass any tests.  Armall and others in his peer group were free to hire young salespeople in masses, put them in classes, and if they didn’t perform… toss them out on their behinds.

Hudson’s investigations of Ameriquest showed that the company’s system was designed to back borrowers directly into a corner, or if you prefer, put them up against a wall.  The company’s loan officers were trained that when a customer complained about the costs of their loans, they were to assure them that they need not worry because once they’d made their payments on-time for 12 months, the company would refinance them into the lower cost loan.

In addition, the payments on Ameriquest’s 2/28 adjustable rate mortgages ALWAYS shot up towards the end of the second year, driving the borrowers to refinance with Ameriquest or pay higher fees somewhere else.

As the second half of the 90s came and went, Ameriquest employees saw the company’s sales practices investigated by various state attorneys general, and numerous fines get paid, but at the end of the proverbial day, they also saw Armall become a billionaire as he lived out the rest of his life in opulent luxury.

He and his wife, Dawn, bought a $30 million, 12,000 square foot mansion in the Holmby Hills section of Los Angeles.  Tony Curtis had owned it in the early 1960s before selling to Sonny and Cher.  A year later, the Arnalls shelled out $46 million to buy Aspen’s Mandalay Ranch, a 650-acre property with a 15,000 square foot mansion, and a 3,500 square foot guesthouse.

Many of Ameriquest’s customers lived out very different lives than that of the Arnalls, with many borrowers, after being tricked and trapped by the company’s sales practices, and after their payments shot up with no opportunity to refinance and prices starting to fall.  A few in Hudson’s book, lost homes and found themselves living out their lives in motel rooms or as long-term guests with relatives.

Like a gaggle of raptors…

The loan officers that trained at companies like Ameriquest and had come out of places like Transamerica, would ultimately move on to places like WaMu, IndyMac, or even Wells Fargo, Bank of America or Countrywide.  And as the housing bubble began to inflate in 2003, sub-prime was going mainstream.  Wall Street firms like Lehman Bros. were buying sub-prime mortgage originators… and what had been a relatively small group of loan officers was now multiplying like a gaggle of raptors.

They had learned the business of lending in the most oppressive and unethical environments and as they moved up corporate ladders at various commercial banks and mortgage companies, they instilled their own ways of doing business, developed their own cultures, and tried to make work what worked before, cross pollenating sales techniques until the influence of places like First Alliance Mortgage and Ameriquest could be seen and felt throughout hundreds of lenders all over the country.

What had once been a respected career that involved honest dealings and careful underwriting to protect one’s financial institution and look out for the borrower’s interests, was being transformed into high pressure sales organizations only concerned with profits and at best operating on the edge of the law.

Over the years, a variety of state AGs have tried to take action against the business practices of various sub-prime lenders who were clearly abusing communities and ruining the lives of homeowners, and in limited instances have had some success.  But, the lenders on the losing side of such actions often just file for bankruptcy and the perpetrators end up opening new companies that go right back to their underhanded business as usual.

And the lending industry’s lobbying efforts have won out in all cases, essentially arguing that poor and working class neighborhoods need loan sharks.

That sinking feeling…

By the summer of 2006, the Fed had raised interest rates 17 times in a row, housing sales had slowed, prices were softening, and I had long-since started warning my own friends to get out of speculative real estate deals as the evidence of dark skies forming on horizon was now abundant. In response, they’d tell me about real estate’s safety and something about how a home’s value couldn’t go to zero, I suppose as their technology stocks did after the dot-com bubble popped in 2000.

By summer of 2006, a parade of prominent economists were already explaining to the world what was about to transpire… not that many people were listening, least of all Ben Bernanke, who proved beyond any doubt that what he knew about the housing market could not hope to fill a thimble.

Then came the tenth of July, in the year of our Lord, 2007, and at a news conference being held in London, Standard & Poors and Moody’s, the two largest bond rating agencies were about to completely botch the handling of their announcement that the ratings on 1,032 bond offerings were being downgraded.  Some would drop from AAA to AA, but others would find themselves with a BBB rating.

The bonds being downgraded represented less than one percent of the mortgage-backed securities backed by sub-prime loans, but investors saw smoke and knew there would be fire to follow, because if the ratings agencies had gotten these wrong, what was to say that they didn’t improperly rate others as well.

It’s astonishing how fast things locked up beginning on that inauspicious day.  The credit markets were frozen solid within a week or two… tops.  Demand for residential mortgage-backed securities (“RMBS”) dried up almost as fast, and derivatives such as Collateralized Debt Obligations (“CDOs”), which derived their value from the mortgage-backed bonds, went with them.

With no demand for MBS, the secondary mortgage market stopped buying mortgages almost immediately and banks and other non-bank lenders found themselves unable to sell the loans that were now stuck on their balance sheets, and capable of destroying their required ratios.  Everyone started hoarding cash… banks stopped lending even to each other… no one knew who had what on their balance sheet, who would prove overleveraged and potentially not recover.

It was roughly four weeks later, on August 8, 2007, when the Fed reversed its position of just a few weeks prior, and Bernanke started pumping liquidity into the financial system like a fire hose locked in the “On” position.  Money needed to flow through the global financial system or the system would collapse, companies wouldn’t make payrolls, all sorts of credit derivatives and transfer payments wouldn’t be made…it would be the end of the world as we knew it.

On August 10, 2011, PBS News Hour’s, Jeffrey Brown interviewed two “experts” in global finance, Laurence Meyer, a former Federal Reserve Board Governor, and Glenn Hubbard, who was at the time, Chairman of the President’s Council of Economic Advisers.  It had been two days since the Federal Reserve and EU Central Banks had pumped $326 billion into the global financial system, and PBS was asking why.

JEFFREY BROWN: All together, central banks have pumped some $326 billion into the global financial system in the past 48 hours.  Why don’t you explain what the Fed, other central bankers are doing? What does it even mean to pump extra cash into the financial system? Where does that money come from, and where does it go?

LAURENCE MEYER: Well, it creates deposits at the Federal Reserve by lending, by lending to these primary dealers, for example.

JEFFREY BROWN: Primary dealers meaning…

LAURENCE MEYER: Large banks and broker-dealers.

Doesn’t that exchange make you wonder why Lawrence Meyer didn’t just say that the $326 billion was being pumped into large banks and Wall Street broker-dealers, instead of saying “it creates deposits at the Federal Reserve by lending to primary dealers?”

JEFFREY BROWN: So that, what, so they can lend to each other? What is the problem that they’re trying to fix?

LAURENCE MEYER: So they can lend to each other, and so that they can, more generally, so that the lending can take place between banks and other institutions who lend to each other in the money market. And what happened was that that got disrupted because of a very abrupt re-pricing of risk in the economy. They became less willing to lend to each other.

You see… banks wouldn’t lend to each other because no one knew who was solvent and who had leveraged themselves across a bridge too far.  And “disrupted because of a very abrupt re-pricing of risk in the economy.” Abrupt re-pricing of risk is just another way of saying that bond ratings were lowered overnight.

JEFFREY BROWN: Mr. Hubbard, explain more about this idea risk and re-pricing of risk. I think it sounds simple, but it’s at the heart of what we keep talking about in all of this. Explain it a little more for us.

GLENN HUBBARD: Well, exactly. I think many economists believe that risks had not been accurately priced in recent times, that risk premium — that is, the spread you would get for bearing risk — were very, very low by historical standards.

What we’ve seen is a pricing where the risky assets would now require much higher rates of return. We saw this in this market for so-called subprime mortgages, but it’s really filtered throughout markets for risky debt into higher-grade mortgages and into the leveraged loan market.

Did you read that last sentence carefully?  We saw it in so-called sub-prime mortgages, but it has really filtered throughout markets into high-grade mortgages and leveraged loans?  Hmmm… I guess “irresponsible sub-prime borrowers buying homes they couldn’t afford” didn’t cause the crisis after all… what do you know about that?”

JEFFREY BROWN: And staying with you, how does this happen? How do we get in a situation where the risk factor is out of balance? How do smart people in the financial world not make the equation right so that we tip over into a kind of bubble here?

GLENN HUBBARD: Well, it can happen in a number of ways. First of all, there’s been enormous global liquidity in financial markets chasing returns, putting downward pressure on yields and on risk premia. Also, people can learn more about risk characteristics. There’s been a change in views in the past few months about how risky subprime lending is and other forms of lending. So it really is about learning over time.

Glenn has no clue how this happened.  Global liquidity pushing down yields and risk premia… premiums, for the rest of us… Hubbard has always been a real pompous ass.  A change in views over the past few months about how risky lending is?  Was “lending” something new, and we just didn’t understand it on Wall Street back then… in 2007?

So, Brown tries the same question with Meyer:

JEFFREY BROWN: How do you explain how this happens?

LAURENCE MEYER: Well, I think there are some fundamental forces that have been in play over the last 20 years. The economy is more stable; there are longer expansions, shorter contractions. So there are some fundamentals that support that credit risk spread should be narrowed.

But things go in cycles, and they get overdone. Long-term rates were very low; credit spreads were very low. People were searching for yield, looking for more exotic, going out to the fringes, and taking on more risk and becoming complacent about that risk.

I think, in some sense, it was inevitable at some point that credit spreads were going to widen. It just happened quickly, very abruptly. And sometimes when it happens so abruptly, people get worried about the riskiness of people who were there, who, you know, they’re borrowing and lending, and they pull back very sort of aggressively from that.

So, you should see clearly… if you’ve always been confused at what went on back then… it’s only because these are the kind of clowns we’ve got running our financial system and they don’t have a clue about what’s happening, so they stumble about incoherently throwing big words around.

Just remember the number of times these guys pointed out that whatever it was that happened, it had happened “VERY ABRUPTLY.”

Will the real “irresponsible borrowers,” please stand up?

Between 2004–2007, the banking lobby asked Congress to approve of our nation’s banks issuing enormous amounts of debt, investing the proceeds in mortgage-backed securities (“MBS”).  This is what the experts are referring to when they use the term “financial leverage.”  Essentially, the bankers were betting that house prices would continue rise, and that homeowners would continue to make their mortgage payments, but for those things to happen there would have to be mortgage lending… but mortgage lending had dried up “VERY ABRUBTLY” as banks hoarded cash, and now there wasn’t any mortgage lending.

No mortgage lending,,, VERY ABRUPTLY… means housing prices will fall, because can’t get a mortgage means can’t buy a home, and when demand for something goes down… anyone, anyone… price goes down… very good, class.  Refinancing loan also dried up VERY ABRUPTLY, and by the time there was any hope of refinancing most people were already underwater.

What the banks did leverage-wise is akin to a homeowner taking out a second mortgage in order to invest in the stock market.  As long as the market was rising, this leverage magnified their returns, but when prices started falling the effect was horrendous.  Lehman Bros. was leveraged by about 30:1.  WaMu, I believe was around 40:1.  Other institutions were even in worse shape.

Our bankers had assets-to-capital ratios that were way out of whack, as well.  Assets, by the way, on a bank’s balance sheet are loans, and capital is, well… capital or shareholder’s equity.  Having an assets to capital ratio of 25:1 means that the bank has $25 in loans for every $1 in capital.  It also means that if the bank’s assets fall in value by 4%… it will wipe out the bank’s capital.

It’s an oversimplification, to be sure, but it doesn’t matter… just remember that at 25:1, if the assets go down in value by 4% it leaves the bank insolvent.

Well, in the fall of 2008, Bank of America was 73.7:1, which means if the value of its assets had slipped by even one or two tenths of a percent, its capital would have been wiped out and the bank would have been insolvent.  And if you were to have included BofAs “off-balance sheet” transactions, the bank’s assets to capital ratio was a staggering 134:1. (To contrast those numbers, just consider that during the 1970s, a bank’s assets to capital ratio might have been 7:1.)

Everyone should be able to clearly see that Bank of America’s problems were not caused by anyone but Bank of America.

Let’s wrap it up, stick a bow on top, and ship it to everyone who still blames borrowers for the financial and foreclosure crisis, shall we.

So, our nation’s banks had gorged themselves on Collateralized Debt Obligations and credit derivatives, leveraged assets by 30-40 to 1, and lowered loss reserve account balances in order to pay themselves unprecedented sums.

And as if that weren’t enough to ensure insolvency, their assets to capital ratios were at levels far beyond reckless… certainly bordering on criminal in many countries, and likely punishable by death in some… and not only were these bankers not punished, not only do they all still have their jobs, but they were rewarded with multi-generational wealth to be layered on top of their unconscionable billions and encouraged to do whatever they think is right going forward.

All while they were permitted to publicly lay blame for their catastrophic outcome that has broken the economic back of the world’s wealthiest nation, on the working class American homeowners, to whom they’ve also been allowed to send the bill.

And, to add insult to injury, our government has stood by obtuse and witless as these same banks have been permitted to lie, mislead, abuse, disrespect, malign and outright torture homeowners trying to apply for a government program funded by the taxpayers themselves… only to find at the end of three years that the outcome of a regulatory investigation into the banks and servicers is that they must investigate further and self-assess what should happen as a result of their egregious behavior?

And still, when most homeowners try to turn to the courts for the possibility of some sort of relief, however remote, they find themselves chastised for having had a financial hardship, told they lack standing, and called irresponsible borrowers… by the bankers who in point of FACT are WITHOUT ANY QUESTION… the most irresponsible borrowers the world has ever seen.

It’s amazing that America’s homeowners haven’t risen up with a voice so loud to make the Tea Party sound like a dropped pin.  I understand it, however, they are in large part ashamed and don’t want anyone to know they’re struggling to make their mortgage payment, and secondly… homeowners could not have seen this coming… our country treating homeowners as though their lives or rights meant nothing.

But, that’s not all…

I guess that would be enough to say about what’s transpired these last so many years, but in addition, todays homeowners must also face the fact that they are almost literally being hunted by a group of highly trained individuals desperate for money from any source, and trained by the banking class to take whatever money they need from homeowners in distress whenever they want and using any means possible.

And yet our government’s response is collectively for the last three years continues to be… “We’re trying our best… awfully busy you know… try not to get ripped off, but if you do just dial 1-800-EAT-SH#T?”  That about cover it?

Federal regulatory agencies, such as the FTC, says it just doesn’t have the manpower to effectively police what’s going on today.

But, Memo to the Obama Administration: If you can’t adequately police Baltimore, perhaps we have to bring a few guys back from one of the foreign military posts that are still sitting on the 38th parallel in order to stop the spread of communism, a form of government certain only to bankrupt a nation were it to actually succeed in spreading.

They once were lenders…

As a group, those that hunt homeowners in distress are still relatively young in terms of their years, they have little if any formal education… they have natural sales abilities, which were honed by professionals hell bent on training them to deceive so that they would become an army of sorts… an army trained to seek only dollars regardless of their cost and irrespective of who they hurt achieving their petty objective.

Their competitiveness has been heightened as well, because that too served their bosses.  They earned, in many cases, $50,000 a month, and more… Over a decade they were shown indisputable evidence that crime pays, and pays handsomely.  They watched their bosses make incalculable sums through highly questionable means… and flat out get away with it.

Them one day, quite abruptly, the proverbial music stopped… without any warning they could discern, the whole thing was over… overnight.  The money was gone, and they were not prepared.  They lost their cars, their homes, their boats, everything, and they could no longer do for a living what they had been trained to do.  But what was it that they had been trained to do, really?  Sell free money for which everyone qualified?

But this meltdown wasn’t their doing either… they were only pawns whose lives were played with by the titans of Wall Street who cared little for any damage they might cause.

It was over too fast and they were left with no seat at tomorrow’s table.  They once were lenders, but now what?  Now, many of them were, in truth, scammers.

Loan modifications and debt settlement programs provided a soft landing for the first few years.  .  The up front fees made them feel rich again.  They rented huge offices for their loan modification and debt settlement companies… tens of thousands of square feet they weren’t even using… they took it so they could grow into it… without giving it a second thought.

It’s not clear just how many loan modification and debt settlement companies were truly deserving of the moniker “scammer,” but regardless, state and federal regulators started receiving thousands of complaints from homeowners claiming to have been scammed, and the FTC, state Attorneys General, State Bar associations, and other regulatory and law enforcement agencies have all played a role in shutting down companies that were run by those that came from the mortgage lending industry for unethical or illegal acts involving homeowners in distress.

With enforcement actions making headlines it was predictable that state legislatures would get involved and starting in the latter part of 2009, new laws protecting consumers gradually took the ability to market loan modifications and debt settlement services away from those licensed as loan officers, by making it illegal for them to charge a customer until they had obtained a loan modification for that customer.

And the FTC finally, at the end of 2010, enacted the MARS Final Rule, which is a federal rule that prohibits anyone, with the exception of attorneys from charging homeowners for loan modification services before homeowner have received and agreed to a written offer to modify their loans from their servicer.  Because no one can know how long it will take to get a servicer to agree to a loan modification, without the ability to charge a customer in advance or along the way, few were interested in offering the service as part of their business.

So, was that the end of the line for those willing to scam homeowners… certainly not, in fact, now that they couldn’t sell loan modifications or debt settlement programs anymore, they moved into areas that were more difficult for authorities to pin down… and that often delivered even less value than the loan mod or debt settlement services had in the first place.

Many started selling “forensic loan audits,” which are report that claim to identify laws that were broken by the originator of the loan.  The pitch was (and is) that armed with this proof of impropriety the homeowner could hire an attorney, sue their servicer who would be forced to modify the loan.  Homeowners bought them in the tens of thousands… it felt like a way to regain some of their power and once again feel in control of their lives.

(At this point, there are likely more American homeowners that want to sue their bank than there are that want to kill Osama Bin Laden.)

The problem, however, was that these “audits” were largely worthless, either because they failed to take into account statute of limitations issues, or they pointed out violations that offered only impractical remedies or provided for no cause of action for the homeowner whatsoever.  The homeowners were buying something for thousands of dollars that would end up being thrown into the trash.  In the most outrageous example, a company that was shut down by California’s Attorney general, and is currently being sued by the state for something like $60 million, is alleged to have charged an elderly man $53,000 for a forensic loan audit that was to put him in the driver’s seat with his mortgage servicer.

More recently, as the securitization process has been increasingly shown as being, at best, seriously flawed, and with questions surrounding chain of title and the ownership of loans prevalent in the courts, there are an increasing number of companies now offering to sell homeowners securitization audits.  Some of these are unquestionably legitimate, but homeowners will undoubtedly have a very hard time differentiating between what is real and what is just another scam.

Some unemployed loan officers found new jobs in lending selling FHA loans, which many are referring to as the “new sub-prime.”  An array of Do-it-Yourself loan modification kits hit the market starting in 2009.  And some of the emerging scams are so bizarre, that I would have a hard time describing them without sounding like I was insane.  For example, something called “an administrative process” promises homeowners that by sending a series of letters to their bank, they will end up owning their home free and clear.

The Latest Sales Pitch: Sue Your Lender

Most recently, the idea of selling homeowners participation in a “Mass Joinder” lawsuit against their servicer has taken off like wild fire nationwide.  Sue your bank today for only $5,000!  I’ve got a suit against Chase on sale for $3500!  Join our lawsuit and you’ll receive thousands in damages, or even a free and clear home.  And, when you sign up for our lawsuit, you won’t have to make your mortgage payment for years, while the bank can’t foreclose and sell your home.

Mailers that make promises such as these are NEVER TRUE, but scammers in this space have never been bothered by lying to get a check for five grand from a homeowner… desperation is heavy in the air… fear is palpable… many have become able to talk themselves into anything.  They don’t care about getting caught… nothing bad will happen to them, because crime pays, remember?

None of this is to say that some of the lawyers seeking to represent homeowners against their lenders aren’t perfectly legitimate.  And there’s no question decisions coming out of the courts around the country this year are increasingly favoring homeowners over bankers.

Prominent Los Angeles attorney, Mitchell J. Stein, who filed the very first lawsuit on behalf of multiple homeowners… and largely on a pro bono or contingent fee basis by the way… against Bank of America/Countrywide in Los Angeles Superior Court, back on March 12, 2009.  Stein’s Curriculum Vitae (that’s a resume that went to college) shows that he’s successfully represented many of the world’s largest companies in State and Federal Court over the last 25 years… but most importantly, his list includes something like 300 banks and financial institutions.

Mitchell Stein’s complaint in the Ronald v. Bank of America lawsuit, which is a case that after two years is proceeding in the Los Angeles court, has been used as the model for suits recently filed by attorney Phillip Kramer, and there are numerous others, many of which are likely little more than sales gimmicks in lawsuit clothing.

But, as Mr. Kramer acknowledged in his interview with me that I posted on February 23rd of this year, the numbers of Websites that popped up marketing his lawsuits has made it almost impossible for most people to figure out what is real and what isn’t. Stein says he’s been shocked at the number of people that have attempted to use his name or his firm’s identity to market their own version of his case, or even to sell a homeowner participation in his suit.

For the record, Stein says unequivocally that he has never authorized anyone to accept clients on his behalf (he has a warning on his site to this effect), and that homeowners that are interested in being represented by him should only contact his firm and speak with someone authorized to evaluate their case.  “There is no other way to do it,” he explains.  (The Law Offices of Mitchell J. Stein can be reached at 877-475-2448.)

Kramer said basically the same thing, readily agreeing that homeowners should never hire a lawyer without speaking with someone at the firm.

According to Stein, the term mass joinder doesn’t mean protection from the bank taking action to foreclose. It doesn’t mean stopping foreclosure.  It doesn’t actually mean anything.  He points out that the only protection a homeowner can get is the protection gained by having a good lawyer.  Each client Stein represents is represented individually and he spends time talking at length with every client before he agrees to represent him or her.

Stein says he considers the lawsuits he has filed against banks to be individual lawsuits with individual clients, saying “the phrase mass joinder” is really meaningless and terribly misleading.  And as far as I can tell, no bank has ever made a blanket agreement not to foreclose on homeowners just because they are plaintiffs in any lawsuit, mass joinder or otherwise.

Stopping the ongoing regulatory failures to stop scammers…

There are indeterminable thousands of individuals unleashed in our society today that were raised in a mortgage industry at its worst… taught to hunt for homeowners in distress… and shown that acts of fraud are profitable and likely to go unpunished… and now unable to make their livings making loans, and with little if any formal education, they continue to seek out ways of using their skills to target homeowners in order to line their pockets.

They look just like the rest of us… they present themselves very well… ooze with credibility when needed… lie effortlessly and entirely without conscious.  They were trained by bankers and sub-prime lenders to function as sociopaths.  They represent a clear and present danger to our society today and they aren’t going to go away anytime soon.

Passing new laws in an attempt to stop them from earning a living has not stopped a single scammer, nor will it.  When Senate Bill 94 in California was going through the legislative process, a bill that prevents those operating under a mortgage/real estate license from charging an up-front fee in conjunction with loan modification services, I tried to explain in countless articles that the bill would not stop a single scam, rather the scammers would simply find something else to sell to homeowners.

And that is precisely what has transpired.

The only way to stop the scammers who prey on homeowners in distress as a result of the foreclosure crisis, is for our government officials and legislative bodies to take action that acknowledges the need for legitimate legal representation for homeowners, along with other applicable programs and resources, and then makes access to such services readily available.

Specifically, that means taking the time to become educated as to the true nature of the situation… that is was not the borrowers, sub-prime or otherwise, that caused the financial or foreclosure crisis, and that homeowners will not find answers by following the utterly useless advice: “Call your bank directly, or call a HUD counselor.”

Consider that during prohibition of the 1930s, G-Men running around the country trying to enforce the 18th Amendment to the U.S. Constitution by smashing stills and spilling illegal booze in the streets accomplished nothing.  The only way our government ultimately stopped bootleggers… was to put legal liquor stores on the corner.  People wanted to drink, and they were going to find a way.  The only lasting outcome of prohibition was well-funded organized crime.

The same factors apply here.  Homeowners at risk of foreclosure are going to do everything they can to save their homes, including writing a check to organized crime, if that option becomes available.  Calling a HUD counselor or your bank directly, when at risk of foreclosure is certainly not something that results in the homeowner having someone working in the homeowner’s “best interests.”  In fact, as countless thousands have learned the hard way… it’s often a waste of time that produced nothing.  That’s why homeowners start looking elsewhere.

Banks and servicers don’t do anything in the homeowner’s best interests, they are only there to protect their own interests.  And HUD non-profits… well, let’s just start admitting here that, for example, a couple of weeks ago, Bank of America presented a check for $100,000 to a HUD non-profit in Southern California for doing such a bang up job.

Homeowners who are at risk of foreclosure need to be able to find someone ON THEIR SIDE, competent legal representation that works only to protect their best interests.  Not some group funded by the banks.  And why isn’t it ever disclosed that it’s the banks who are funding the non-profits helping homeowners?  I know why, the question is rhetorical.

The banking lobby has far too much power in this country and the people are starting to notice.  Our politicians are going to pay for that in the end.

This crisis was not the fault of homeowners and they should not be treated like deadbeats because they are struggling financially… because our banks are also struggling financially, and for the very same reason.  The difference is that it’s the bankers that caused the “abrupt” changes in the financial markets back in July of ’07, not the homeowners.  And yet, they continue to be blamed by banks and eve n our government.

The anger felt by homeowners is building and their knowledge of the situation is increasing each day.  Our government’s response to the crisis has been laughable, were it not so inconceivably tragic.  And all of this while the scammers continue to come up with a new way to rip someone off who is suffering the trauma of possibly losing a home.  And things are worsening, economically speaking… unless you are one prone to believing the government’s drivel about some phantom recovery.

It’s the bankers that led us to this crisis… they trained their loan officers to scam and then abandoned them after the meltdown, as well.  Homeowners are paying the bill for both, and until our government regulators come to grips with what’s really going on here, the scams will proliferate freely, home prices will continue to fall, and our economy will deal out paid more broadly.

And all I want to know is… for what?

Mandelman out.

Mar
24

They’re Experimenting….On Us

monsanto-GMOThe two highest universal human needs are food first, then shelter.  From our position on the front lines of the Fraudclosure war, I see first hand how our government, at every level has been totally and completely corrupted, 100%.  This has been going on for decades now, but it is beyond dispute that everyone from the Presidents (both parties), to Congress, to state legislators and even down to the local level have completely surrendered or abdicated their responsibilities to keep Americans safe and secure in their homes.  MERS and the mortgage monster have chewed up our record property ownership, and law enforcement are content to let banks come in, kick down doors and throw your property into the street.  Oftentimes, courts go along with this.

The Jack booted thug cases are just the most dramatic example of how vulnerable we have become, but the breakdown of the entire legal system vis a vis foreclosure is an ongoing testament to just how desecrated our concept of protection from thuggery by an independent court system has become.  Our courts are not funded properly and the dominant player in disputes takes advantage of the void created to lie, cheat, bully and abuse.  Forget about your quaint notions of civil rights, due process and a higher legal power to protect you from this abuse…it’s gone.

I frankly see things as quite hopeless, especially here in Florida.  And as news comes from the legislative session now burbling in Tallahassee, I am confirmed that things are going to get much worse.  The state has a massive budget void and cuts must be made everywhere.  And while the state (that was you and me) are tapped out and busted, the stronger and more powerful forces aligned against us have more money than ever. (2010 was one of Wall Street’s most profitable ever)  While banks cannot fairly process loan modification or short sale paperwork, the big boys have been quite adept at shoving billion dollar profits in their pockets. (financed by you and I)  They are going to use every dollar and every strategy at their disposal to gut what’s left of due process in this state and bulldoze over whatever stands in their way….because we’ve got to GROW THIS ECONOMY!

The legislative bills that attack our courts that have been proposed in this session are TERRIFYING. A proposal to split the Florida Supreme Court , a proposal to limit the Florida Supreme Court’s ability to make rules (primarily because the legislature is furious, furious about the verified complaint rule) and now a proposal to fire, terminate, desecrate thousands of judicial assistants across the state.  And they are not done.  I promise you, there will be major legislation to “fix the foreclosure problem”.  Our courts are broke, busted, shut down.  Our entire state court system has become utterly dependent upon foreclosure filing fees to keep the lights on and to keep judges and staff employed.  The legislature just provided enough funding to keep the lights on for a few more weeks, but this is quite like providing crack to a junkie.  Our courts cannot be funded based on filing fees and our judges certainly should not be paid based on the number of cases they clear. (another extraordinary proposal coming out of this legislative session)

But that’s not what I wanted to start talking about.  I started this post because I wanted to share what I’m learning from farmers and country folks about what’s happening out far away from the cities.  All that prior discussion was the appetizer, just to set the stage for the main course.  The proposition I wanted to present is that our government has become totally corrupted and overtaken by business interests that are exploiting all of us.  If you do not believe or understand this proposition, I want some of whatever you’re taking….in fact, I want double of whatever you’re taking.

So if you understand just how corrupted our entire government has become and see how this is proven out so dramatically in relation to the most basic human need for shelter, then it won’t be too far a stretch for you to believe that the same principles have been allowed to infect the primary human need….food.

Until just a short time ago, I didn’t pay one lick of attention to food.  All I knew or cared about was there is a grocery store down the street and plenty of restaurants nearby.  But from my front row seat where I’m watching profound and absolute corruption first hand, I’ve realized just how vulnerable we really are.  I then started reaching out to the people with the dirt under their fingernails and they confirmed my worst fears….the same corporate thuggery that permeates our housing and economy has infected our food supply.  When you’ve got a little time google, “Monsanto and GMO” just to start.  Before that, think about the following and read the article below:

To the person who wanted to know if anyone commenting was actually a farmer with “on the ground” experience- I raise grass fed beef and pastured poutry and while I do not feed my cattle grain products, I can honestly say I noticed a definite difference in the behaviour of our broiler chickens once gmo soy (and corn) became standard fare at the feed stores (we get our grains custom ground)- the chickens refused to eat the soy component of the feed, and if they did eat it it was eaten last when there was no other choice left. And they took two weeks longer on average to reach the same weight as before the local feed mills became flooded with gmo feedstuffs. Commercial broilers are (sorry if I offend any chicken fanciers) as dumb an animal as you can get, and they had the brains to know something was wrong with the food. What do you think this crap is doing to us- eat anything with soy protiens or corn syrups/soilds not labled as organically certified and you are eating gmo too. They dont want gmo labled because people would be shocked to find out how much they consume on a daily basis.

More Here

Then read this:

  • Monsanto monopolizing the seed supply for the US… and the world
  • Monsanto’s GMO seeds are designed to maximize use of pesticides, as well, further impacting the environment
  • Use of pesticides has already led to super-weeds that acquire resistance
  • Bacteria transfer genes directly. This could lead to super-bugs with unknown consequences
  • Monocultures – reliance on one crop – is bad agriculture. Reliance on a single strain could be disastrous. Biodiversity is nature’s insurance policy.
  • Traditionally, farmers have saved some of their crop as seed to plant the next season. It’s the heart of sustainability. Not with Monsanto – they want you to buy new seed from them every year. Keeping some of your crop to plant next season is a violation of your contract, and farmers get sued for it.
  • American farmers with access to credit can buy seed every year. But Monsanto is also pushing their product line in the developing world, destroying a 10,000-year-old system of sustainable agriculture.
  • Monsanto has a history of suing farmers for “stealing” their patented genes… when they get contaminated by pollen from nearby GMO fields. And the court system has generally backed Monsanto.
  • That same GMO gene contamination has already led to some farmers losing their organic certification.
  • Monsanto hired the mercenary company Blackwater (now Xe) to spy on anti-GMO activists.

Full Article Here Monsanto and GMO

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Mar
18

The California Department of Real Estate Issues “CONSUMER ALERT” Warning Consumers About “Mass Joinder” Lawsuits

The California Department of Real Estate has issued the following “CONSUMER ALERT” warning consumers about claims being made by marketers of “Mass Joinder” Lawsuits.  I have provided two links to the California Department’s Website containing the text of the “Alert,” but have also re-posted it in its entirety to help broaden the distribution of the document.  Mandelman

California Department of Real Estate ** CONSUMER ALERT **

FRAUD WARNING REGARDING LAWSUIT MARKETERS REQUESTING UPFRONT FEES FOR SO-CALLED “MASS JOINDER” OR CLASS LITIGATION PROMISING EXTRAORDINARY HOME MORTGAGE RELIEF

By Wayne S. Bell, Chief Counsel, California Department of Real Estate

I. HOME MORTGAGE RELIEF THROUGH LITIGATION (and “Too Good to Be True” Claims Regarding Its Use to Avoid and/or Stop Foreclosure, Obtain Loan Principal Reduction, and to Let You Have Your Home “Free and Clear” of Any Mortgage).

This alert is written to warn consumers about marketing companies, unlicensed entities, lawyers, and so-called attorney-backed, attorney-affiliated, and lawyer referral entities that offer and sell false hope and request the payment of upfront fees for so-called “mass joinder” or class litigation  that will supposedly result  in extraordinary home mortgage relief.

The California Department of Real Estate (“DRE” or “Department”) previously issued a consumer alert and fraud warning on loan modification and foreclosure rescue scams in California.  That alert was followed by warnings and alerts regarding forensic loan audit fraud, scams in connection with short sale transactions, false and misleading designations and claims of special expertise, certifications and credentials in connection with home loan relief services, and other real estate and home loan relief scams.

The Department continues to administratively prosecute those who engage in such fraud and to work in collaboration with the California State Bar, the Federal Trade Commission, and federal, State and local criminal law enforcement authorities to bring such frauds to justice.

On October 11, 2009, Senate Bill 94 was signed into law in California, and it became effective that day.  It prohibited any person, including real estate licensees and attorneys, from charging, claiming, demanding, collecting or receiving an upfront fee from a homeowner borrower in connection with a promise to modify the borrower’s residential loan or some other form of mortgage loan forbearance.

Senate Bill 94’s prohibitions seem to have significantly impacted the rampant fraud that was occurring and escalating with respect  to the payment of upfront fees for loan modification work.

Also, forensic loan auditors must now register with the California Department of Justice and cannot accept payments in advance for their services under California law once a Notice of Default has been recorded.  There are certain exceptions for lawyers and real estate brokers.

On January 31, 2011, an important and broad advance fee ban issued by the Federal Trade Commission became effective and outlaws providers of mortgage assistance relief services from requesting or collecting advance fees from a homeowner.

Discussions about Senate Bill 94, the Federal advance  fee ban, and the Consumer Alerts of the DRE, are available on the DRE’s website at www.dre.ca.gov.

Lawyer Exemption from the Federal Advance Fee Ban —

The advance fee ban issued by the Federal Trade Commission includes a narrow and conditional carve out for attorneys.

If lawyers meet the following four conditions, they are generally exempt from the rule:

  1. They are engaged in the practice of law, and mortgage assistance relief is part of their practice.
  2. They are licensed in the State where the consumer or the dwelling is located.
  3. They are complying with State laws and regulations governing the “same type of conduct the [FTC] rule requires”.
  4. They place any advance fees they collect in a client trust account and comply with State laws and regulations covering such accounts. This requires that client funds be kept separate from the lawyers’ personal and/or business funds until such time as the funds have been earned.

It is important to note that the exemption for lawyers discussed above does  not allow lawyers to collect money upfront for loan modifications or loan forbearance services, which advance fees are banned by the more restrictive California Senate Bill 94.

But those who continue to prey on and victimize vulnerable homeowners have not given up. They just change their  tactics and modify their sales pitches to keep taking advantage of those who are desperate to save their homes.  And some of the frauds seeking to rip off desperate homeowners are trying to use the lawyer exemption above to collect advance fees for mortgage assistance relief litigation.

This alert and warning is issued to call to your attention the often overblown and exaggerated “sales pitch(es)” regarding the supposed value of questionable “Mass Joinder” or Class Action Litigation.

Whether they call themselves Foreclosure Defense Experts, Mortgage Loan Litigators, Living Free and Clear experts, or some other official, important or impressive sounding title(s), individuals and companies are marketing their services in the State of California and on the Internet.  They are making a wide variety of claims and sales pitches, and offering impressive sounding legal  and litigation services, with quite extraordinary remedies promised, with the goal of taking and getting some of your money.

While there are lawyers and law firms which  are legitimate and qualified to handle complex class action or joinder litigation, you must be cautious and BEWARE.  And certainly check out the lawyers on the State Bar website and via other means, as discussed below in Section III. II.

QUESTIONABLE AND/OR FALSE CLAIMS OF THE SO-CALLED MORTGAGE LOAN DEFENSE OR “MASS JOINDER” AND CLASS LITIGATORS.

A.  What are the Claims/Sales Pitches?    They are many and varied, and include:

  1. You can join in a mass joinder or class action lawsuit already filed against your lender and stay in your home.  You can stop paying your lender.
  2. The mortgage loans can be stripped entirely from your home.
  3. Your payment obligation and foreclosure against your home can be stopped when the lawsuit is filed.
  4. The litigation will take the power away from your lender.
  5. A jury will side with you and against your lender.
  6. The lawsuit will give you the leverage you need to stay in your home.
  7. The lawsuit may give you the right to  rescind your home loan, or to reduce your principal.
  8. The lawsuit will help you modify your home loan.  It will give you a step up in the loan modification process.
  9. The litigation will be performed through “powerful” litigation attorney representation.
  10. Litigation attorneys are “turning the tables on lenders and getting cash settlements for homeowners”. In one Internet advertisement, the marketing materials say, “the damages sought in your behalf are nothing less than a full lien strip or in otherwords [sic] a free and clear house if the bank can’t produce the documents they own the note on your home.  Or at the very least, damages could be awarded that would reduce the principal balance of the note on your home to 80% of market value, and give  you a 2% interest rate for the life of the loan”.

B.  Discussion.

Please don’t be fooled by slick come-ons by scammers who just want your money. Some of the claims above might be true in a particular case, based on the facts and evidence presented before a Court or a jury, or have a ring or hint of truth, but you must carefully examine and analyze each and every one of them to determine if filing a lawsuit against your lender or joining a class or mass joinder lawsuit will have any value for you and your situation.  Be particularly skeptical of all  such claims, since agreeing to participate in 4 such litigation may require you to pay for legal or other services, often before any legal work is performed (e.g., a significant upfront retainer fee is required).

The reality is that litigation is time-consuming (with formal discovery such as depositions, interrogatories, requests  for documents, requests for admissions, motions, and the like), expensive, and usually vigorously defended.  There can be no guarantees or assurances with respect to the outcome of a lawsuit.

Even if a lender or loan owner defendant were to lose at trial, it can appeal, and the entire process can take years.  Also, there is no statistical or other competent data that supports the claims that a mass  joinder and class action lawsuit, even if performed by a licensed, legitimate and trained lawyer(s), will provide the remedies that the marketers promise.

There are two other important points to be made here:

First, even assuming that the lawyers can  identify fraud or other legal violations performed by your lender in the loan origination process, your loan may be owned by an investor – that is, someone other than your lender.  The investor will most assuredly argue that your claims against your originating lender do not apply against the investor (the purchaser of your loan). And even if your lender still owns the loan, they are not legally required, absent a court judgment or order, to modify your loan or to halt the foreclosure process if you are behind in your payments.  If they happen to lose the lawsuit, they can appeal, as noted above. Also, the violations discovered may be minor or inconsequential, which will not provide for any helpful remedies.

Second, and very importantly, loan modifications and other types of foreclosure relief are simply not possible for every homeowner, and the “success rate” is currently very low in California.  This is where the lawsuit marketing scammers come in and try to convince you that they offer you “a leg up”.  They falsely claim or suggest that they can guarantee to stop a foreclosure in its tracks, leave you with a home “free and clear” of any mortgage loan(s), make lofty sounding but  hollow promises, exaggerate or make bold statements regarding their litigation successes, charge you for a retainer, and leave you with less money.

III.  THE KEY HERE IS FOR YOU TO BE ON GUARD AND CHECK THE LAWYERS OUT (Know Who You Are or May Be Dealing With) – Do Your Own Homework (Avoid The Traps Set by the Litigation Marketing Frauds).

Before entering into an attorney-client relationship, or paying for “legal” or litigation services, ascertain the name of the lawyer or lawyers who will be providing the services.  Then check them out on the State Bar’s website, at www.calbar.ca.gov. Make certain that they are licensed by the State Bar of California.  If they are licensed, see if they have been disciplined.

Check them out through the Better Business Bureau to see if the Bureau has received any complaints about the lawyer, law firm or marketing firm offering the services (and remember that only lawyers can provide legal services). And please understand that this is just another resource for you to check, as the litigation services provider might be so new that the Better Business Bureau may have little or nothing on them (or something positive because of insufficient public input).

Check them out through a Google or related search on the Internet.  You may be amazed at what you can and will find out doing such a search.  Often consumers who have been scammed will post their experiences, insights, and warnings long
before any criminal, civil or administrative action has been brought against the scammers.
Also, ask them lots of specific, detailed questions about their litigation experience, clients and successful results. For example, you should ask them how many mortgage-related joinder or class lawsuits they have filed  and handled through settlement or trial.  Ask them for pleadings they have filed and news stories about their so-called successes. Ask them for a list of current and past “satisfied” clients.  If they provide you with a list, call those people and ask those former clients if they would use the lawyer or law firm again.
Ask the lawyers if they are class action or joinder litigation specialists and ask them what specialist qualifications they have. Then ask what they will actually do for you (what specific services they will be providing and for what fees and costs). Get that in writing, and take the time to fully understand what the attorney-client contract says and what the end result will be before proceeding with the services. Remember to always ask for and demand copies of all documents that you sign.
IV.  CONCLUSION.
Mortgage rescue frauds are extremely good at selling false hope to consumers in trouble with regard to home loans. The scammers  continue to adapt and to modify their schemes as soon as their last ones became ineffective.  Promises of successes through mass joinder or class litigation are now being marketed. Please be careful, do your own diligence to  protect yourself, and be highly suspect if anyone asks you for money up front before doing any service on your behalf.  Most importantly, DON’T LET FRAUDS TAKE YOUR HARD EARNED MONEY.
###########

Here’s another link to the California Department of Real Estate’s page containing this fraud warning:

FRAUD WARNING REGARDING LAWSUIT MARKETERS REQUESTING UPFRONT FEES FOR SO-CALLED “MASS JOINDER” OR CLASS LITIGATION PROMISING EXTRAORDINARY HOME MORTGAGE RELIEF

Mar
11

House Financial Services Committee: Spending $1610 to Save a Home is Too Much – Votes to Kill HAMP

HAMP has permanently modified 521,630 mortgages, at a cost of only $840 million, according to the Financial Services Committee Press Release, distributed late on Thursday.  That’s roughly $1610 per permanent loan modification… an amount I would call “pocket change.”

The federal program designed to save homes from foreclosure before this one, had a budget of $320 billion, and modified just one mortgage, last I checked… it may have done a handful more before it was shut down for good.  All of the other programs that have been launched have been miserable failures.  HAMP is the only one to have saved any homes at all… better than a half a million people are still in homes they would otherwise have lost.

No one has any reliable re-default data, in fact, I’ve numbers in the single digits all the way up to 60%.  Like I said, no one has reliable re-default data.

Regardless of the CBO’s projections that HAMP would help another 300,000 homeowners before it’s scheduled termination next year, and the fact that the program is saving homes for only $1610 a piece…  the House Financial Services Committee… with our fabulous new House Republicans that have never even lifted a finger to help save a single house during this crisis… has voted to kill HAMP yesterday, by approving H.R. 839, the HAMP Termination Act.  Now the bill will move forward for consideration by the full House of Representatives.

According to the Committee’s Press Release:

“There is widespread criticism that HAMP is not working and is only making matters worse for many of the homeowners who participate or seek to participate. In addition to the SIGTARP, the Congressional Oversight Panel and the Government Accountability Office have detailed problems with HAMP.”

But this is what SIGTARP, Neil Barofsky, said in his report to Congress:

“… while HAMP may provide a significant benefit for those who are fortunate enough to benefit from a sustainable permanent modification, given the current pace of foreclosures, HAMP’s achievements look remarkably modest, and hope that this program can ever meet its original expectations is slipping away.”

Look, these guys are nothing but uncaring, insensitive and unknowledgeable jackasses, but then that’s what they’ve been for the last three years, so I’ve stopped expecting anything from them, I guess.  They’re in the pockets of the bankers, bought and paid for… all they care about is political grandstanding and they obviously consider us all to be morons… and as I said in my article from a few weeks back, Republicans Prepare to Play Politics With HAMP:

You should all hide your faces from the people who sent you to Washington… you should all be ashamed for everything you have and haven’t done.  Your ignorance and insensitivity will be disdained for many years to come.  You’ve done great harm to this once great nation and you should be deeply ashamed for what you are trying to do today.

But in point of fact, they are still helping some number of people remain in their homes… so make HAMP better… yes… you owe the American homeowners that and much more.  Don’t kill the only thing you’ve done that’s accomplished anything at all, just because it hasn’t done nearly enough… or because you think it will help you get elected in 2012… I assure you that it won’t.

That’s it and that’s all.  Obama… do whatever you want… there’s no way I could be more disappointed by you and your administration.  You’ve managed to do what I would have thought impossible.  I could have flipped a coin between you and McCain/Palin… and not cared on which side it landed.

You utterly failed at helping homeowners, and you haven’t even shown up to save, speak for, or try to fix your own housing rescue program… what a waste of a president you are.

Unbelievable.

Mandelman out.

Feb
19

Sen. Whitehouse Questions Expose a Kinder, Gentler and possibly more Frightened Tim Geithner

During a Senate Budget Committee meeting, Senator Sheldon Whitehouse of Rhode Island went straight at  Treasury Secretary Geithner over Treasury’s abysmal track record and unquestionable ineffectiveness in combatting the foreclosure crisis.  So, for that reason alone, the video below is well worth watching.

But there are quite a few other compelling reasons, as well.

Whitehouse also talked about the need to put pressure on the big banks… smacking them with a foreclosure moratorium was close to how he put it, and he spoke of the ” bureaucratic nightmare” forced on homeowners going through the loan modification process.

The Senator has, quite obviously, seemingly broken with tradition, by venturing outside the beltway to visit with some actual homeowners, realtors. and who knows who else, because he talks like a man, shocked by what he’s just learned, and simultaneously disgusted and outraged as a result.

(And speaking of being disgusted and outraged… okay, I’m sorry… that was just mean for no reason.)

Geithner responds by agreeing, pretty much across the board, with Sheldon Whitehouse’s unflattering assessment of the way things are going as far as stopping foreclosures, to-date.  Heeeeere’s Tim…

“This is a tragic terrible mess across the country still, and we are not coming to the end of that amount of pain and risk and trauma to homeowners caught up in this crisis… and many of them are completely innocent victims of the failures of the system before this.

You’re also right that servicers and banks on a whole are still doing a terribly inadequate job of meeting the needs of their customers… help customers navigate through this basis process.  And we are going to have to do a better job at trying to reach as many people as we can reasonably reach with these programs.”

Secretary Geithner goes on to explain that there have been about 4 million people that have benefitted from modifications and that even though a relatively small percentage of those are HAMP modifications, we should not discount HAMP’s contribution to lowering the monthly payments for millions.

And I have to agree with that, actually.  I’m not defending Geithner or Treasury in any way, but he’s right that 4 million mortgages or darn close, have been lowered, roughly half a million are HAMP permanent modifications, but HAMP had a very definite influence on the other 3.5 modifications getting done.

But Secretary Geithner’s message then turns to explaining the context within which the whole loan modification thing has to be viewed.  I’m paraphrasing here, but this is basically what he said:

We do not have the power under the law to compel, we have the capacity to provide incentives, and the incentives were not powerful  enough in all cases to overwhelm the rest of the muck, but given the tools Congress has given us we’re reaching more than in the past… and we’ll help many more in the future.

Now, I thought that was interesting and here’s why…

First of all, a few days ago, I wrote about Federal Reserve Governor Sarah Raskin, who delivered a speech to an audience made up of those in the mortgage servicing industry that was scathing about how the foreclosure crisis’ growth is being fueled by the poor performance of servicers, and preventing our nation’s economic recovery.

In other words, she sounded like a politically correct… me.

And now, just days later, we are shown a Secretary Geithner (almost) doing an Elizabeth Warren imitation.  And not only is he approaching Alan Alda-type- sensitive, but he says clearly that MANY are innocent victims of the past program and policy failures.

He even admits that it’s not stopping, which is another way of saying that it’s growing, and he seems to have no doubt that it is the servicers that are the problem.  If the Senator had pushed him, he might even have eventually admitted that we’re not having a recovery as he has previously thought.

But then he said something that caused me to pause… he said that Congress has not given Treasury the tools, and that one of those tools is the power to compel the servicers to act or change.  He explains that all he can do is provide incentives and, assuming that any incentive would do it, what’s been offered clearly hasn’t been enough to “overwhelm the muck,” as he surprisingly said.

I’m starting to hear a very definite shift in the attitudes towards the foreclosure crisis among our legislators and from those in our federal agencies… only the beginnings, perhaps… but it’s very definitely a new set of talking points along with a new underlying theme.

They’ve finally realized it… do you think?  They thought other things would have happened by now as a result of pumping trillions into banks and the economy overall… and they haven’t.  And housing is in a free fall, and unemployment is unchanged, and consumer spending isn’t coming back… and ohhhhh nooooo.

If I’m right about this, they’re now going to campaign to subtly (for them) try to change the attitudes of the general population so that they can garner the political support to do something that they hadn’t thought they would need to do… until recently.

I don’t know what they’re thinking of doing… or whether they’ve experienced enough pain that it inspires competence in the response, so don’t get too excited, but they’re not the same administration and Congress.  Some voices are getting through… I think.

Okay, see what you think… click play, and get back to me…

Mandelman out.

Feb
17

Hawaiian Homeowners Pay Unexpected Visit to Bank of America in Honolulu

Have you spent any significant amount of time in Hawaii?  If not, this story may not have the significance that it undoubtedly will for those that have come to know and love the islands.

This past Monday, a group of about 16 Hawaiian homeowners charged in Bank of America’s loan office in downtown Honolulu armed… with Valentine’s Day cards.  According to HawaiiNewsNow.com, on the cards were sentences like:

“Bank of America, Don’t Break Our Hearts…”

“Send an authorized loan modification negotiator to Hawaii by February 28.”

One of the bank’s manager types came out to greet them.  He said that he was sorry, but they didn’t have an appointment.

The Rev. Sam Domingo of Faith Action for Community Equity or FACE, who the story said is advocating with the homeowners replied… “No we don’t.”

Domingo explained: “We’ve been wanting to make sure that somebody from the main office comes down so they can deal face to face with foreclosure issues.”

Eddie Amaral, a Kalihi homeowner who says he’s been trying to get Bank of America to modify his loan for over a year said: “It’s just been very difficult and we would like to have someone authorized come here and negotiate a fair modification loan. That’s why we are here.”

Jun Yang, a FACE Organizer added: “We have families who have been trying to reach Bank of America and they have not been able to get a fair chance.”

The bank manager, who had to be wondering right about then if his life insurance policy was all paid up, responded: “With all due respect I do appreciate your time. I will pass this along to our media line and to the people that you asked. I don’t personally handle that.”

Five minutes passed… which must have seemed like an eternity, and then another bank manager asked the group to leave.

One of the group’s members suggested: “Maybe we can present our Valentine’s to the gentleman.”

The bank manager, who surprisingly declined to provide his or the other manager’s name to the news reporter from KGMB/KNHL – Hawaii News Now, said no to the Valentine’s Card offer and again asked the group to leave.

So, the group posted their cards of love on the bank’s window and started to sing a song they wrote for the occasion.  It went like this:

“One hale, two hale, three hale. BofA don’t take our homes. Foreclosures on the left, foreclosures on the right, BofA it’s time to meet with us.”

Really quite a lovely little ballad, if you think about it.  It doesn’t rhyme, but then… I think that’s the point.

After their stop-and-chat at the bank, the group apparently went over to the state capitol to drum up support for legislation that would force banks to meet with homeowners face to face prior to foreclosure.

Yeah, well that ought to do it… we have that same kind of law on the books here in California and it’s certainly taken care of our state’s foreclosure problems.  Now, before a bank can foreclose, they have to include a “declaration” that says they tried to resolve it with the homeowner, blah, blah, blah…

You know… I’ve been wondering when the Hawaiians were going to get into the game on this loan modification foreclosure thing and there you have it… and they brought Valentine’s Cards and sang a song.

Now, I’m not an expert on Hawaiian culture, by any means, but I have spent quite a bit of time on several of the Hawaiian Islands and feel like I’m qualified to translate the meaning of the group’s visit for Bank of America’s senior management here on the mainland.

  1. They were having trouble with your bank so they came for a visit.
  2. They asked you very nicely to “Send an authorized loan modification negotiator to Hawaii by February 28th.”
  3. They won’t be making appointments to see you; they’ll just stop by when they feel like it… so, get used to it.  Who knows, they might stop by to see you one day when you’re at the beach.  It’s the Aloha spirit, don’t you know.
  4. They offered you a Valentine’s Day card.  You didn’t take it.  That was rude of you.
  5. So, they sang you a song.  The last line of their song said, “BofA it’s time to meet with us.”

Memo to Bank of America… you’re a guest on their island… I’d show some respect if I were you.  They’re expecting you to send a negotiator over by February 28th because as their lovely song said… “It’s time to meet with us,” and I’d say that means that it’s time to meet with them.

This time they brought Rev. Sam Domingo with them.  He was there to protect you, not them.

Of course, you’ll probably ignore their very polite words because… well… because you’re Bank of America and you don’t learn anything the easy way, now do you?  No, I don’t suppose you do.  You know the Hawaiians are really some of the most loving and wonderful people on the planet.  If you respect them, they will respect you.  If you don’t… well, don’t be surprised if next time one of your mainland managers try to say something to a group like that and you hear something is response that sounds like:


Hey, BofA-haole… pa’a ka waha.

Because next time, the card they hand you might just read:

BofA… Honi ko’u ‘elemu.

And there won’t be anybody singing.

Take it for whatever you think it’s worth… I’m just trying to help…

Aloha!

Mandelman out.

Feb
15

New Fed Governor Sarah Bloom Raskin Gives Me Reason to Hope

On October 4, 2010, President Barack Obama appointed Sarah Bloom Raskin to be a member of the Board of Governors of the Federal Reserve System.

Raskin has a B.A. in Economics from Amherst College, her undergraduate thesis was on monetary policy, a J.D. from Harvard Law, and prior to accepting the president’s appointment she served as Maryland’s Commissioner of Financial Regulation, and is said to have played an early role in her state’s response to the financial crisis, including reform of the foreclosure process, combating foreclosure rescue and loan modification scams, and the elevation of licensing and lending standards.

She also previously chaired the state’s Consumer Financial Products Agency Task Force, was a member of the State Liaison Committee for the Federal Financial Institutions Examination Council, served as the Banking Counsel for the U.S. Senate Committee on Banking, Housing, and Urban Affairs, and earlier in her career, worked at the Federal Reserve Bank of New York and for the Joint Economic Committee of the Congress.

I’m going to go out on a limb here and say that the woman is wicked smart, and one of the few people who, as you’ll see assuming you read what follows, understands and is willing to state publicly that the foreclosure crisis is what continues to prevent our nation’s economic recovery, and that the impediment to preventing unnecessary foreclosures is the mortgage servicing industry.

On February 11, 2011, Sarah Bloom Raskin was one of the featured speakers at the 2011 Midwinter Housing Finance Conference, held in Park City, Utah, “an annual event geared to the top executives in the mortgage finance industry, along with key regulators, economists, and those that serve the business,” according to the conference Website.

I read her speech yesterday evening; parts actually gave me chills, and parts left me with a hopeful tear in my eye.  She says almost exactly what I’ve written in my articles on at least dozens and at this point perhaps even hundreds of occasions, and it sure felt good to hear that message coming from the mouth of one of the Federal Reserve Governors.  Will the banking industry listen to her message?  Will it lead to meaningful change?  I don’t know, but I think it offers reason to hope, and with the Obama Administration otherwise essentially silent on this issue, I need reason to hope wherever I can find it.

I urge you to take the 10 minutes or so it will take you to read Raskin’s speech, which I’ve included in its entirety just below.  But for those that want the highlights, or struggle with some of the more technical sections, I’ve blued out the points that should not be missed… so please… don’t miss them.

And with that, I give you… Sarah Bloom Raskin speaking to the mortgage servicing industry leaders in Park City this past week…

~~~

A Speech Delivered by Federal Reserve Governor Sarah Bloom Raskin

At the 2011 Midwinter Housing Finance Conference, Park City, Utah

February 11, 2011

Putting the Low Road Behind Us

Good evening. I would like to thank the sponsors of the Midwinter Housing Finance Conference for kindly inviting me to join you. Tonight, I’m going to share with you some thoughts about the powerful impact the housing and mortgage markets have on the nation’s economic recovery, present some ideas to effect positive change in the mortgage servicing industry, and finally impart a guiding principle that should help us find our way through the current struggles and drive the way our industry operates in the future.

Speaking strictly in an economic sense, the recession that emerged in 2008 is over. But I know that the millions of Americans still looking for work, living in cars or motels, or trying to keep their businesses out of bankruptcy would beg to disagree. Our economy is growing, but the pace of recovery is agonizingly slow, well behind the pace of recovery in prior recessions. There are several causes for this lethargy, but, in my view, the critically important drag on the economy is the absence of any substantial recovery in the housing sector. Traditionally, housing is the first sector to recover after a recession, buoyed by low interest rates and pent-up demand. The increase in housing sales and construction usually is followed by a robust increase in consumer expenditures on durable goods, like furniture and appliances, which magnifies and multiplies the effect of the housing recovery.

Yet today, demand for housing is weighted down by the enormous losses in income and net worth that households suffered in the recession. In addition, the persistent high rate of unemployment is further depressing housing demand, creating uncertainty about housing prices, and impeding that robust recovery in the housing sector that we generally see. With a pipeline full of distressed properties, the unfortunate consensus is that we should expect even more downward pressure on house prices. Potential buyers seem inclined to wait and see if they can get a better buy in the future. Builders, too, are deterred by the additional competition lurking in this reservoir of vacant and distressed properties.

Significantly, uncertainty about house prices destabilizes expectations outside of the housing sector. When banks have troubled mortgages on their books, they may be required to increase their loss provisioning and implement troubled debt restructuring, which in turn reduces the amount of funds they have to lend. Uncertainty about house prices also clearly undermines consumer confidence and undercuts consumers’ willingness to spend.

According to the Census Bureau, homeownership rates have fallen so significantly in recent years that they have more than wiped out the increase in homeownership that had taken place between 2000 and 2007. When I think about this statistic, I see not only the drag on the nation’s already-tepid recovery, but the millions of American families who have lost their homes and their hopes.

When people lose their homes, the impact is felt not only by the homeowners, but by the broader community: the bonds of community are weakened, business investment is undermined, homelessness increases, children are uprooted, unemployment deepens, and even health problems multiply.

I emphasize all this bad news not to dampen the dinner mood here tonight, but to underscore the importance of the work that you do and to reiterate what we already know: The recovery of the housing sector is critical to the robust and sustainable recovery of the American economy. To see the kind of economic recovery we want, we need to revive our housing sector and restore the communities that were shaken by its collapse.

So what needs to happen now? To begin with, we should start at the ground level and work with troubled borrowers to prevent additional foreclosures that will further weaken the market. We need to make certain that foreclosures take place only when there is no option available that would be preferable to both the borrower and the investor. It is critical for servicers to review all options on any given delinquent loan before deciding that foreclosure is the best course of action.

Certainly foreclosure cannot be avoided in every case. However, servicers must identify those instances where both the borrower and the investor would be better off modifying the loan than foreclosing on it. Some distressed borrowers should be able to qualify for a modification through Treasury’s Home Affordable Mortgage Program (HAMP). If the HAMP evaluation has been properly done and the borrower still does not qualify, the servicer should consider all other reasonable alternatives, ranging from proprietary modifications to short sales to deeds-in-lieu-of-foreclosure, before filing for foreclosure. And, for homeowners whose financial distress is the result of job loss, something as simple as payment forbearance while the homeowner is unemployed could prevent the loan from going to foreclosure.

Servicing shops need to be diligent in pursuing these options, and investors need to be supportive of efforts to find net-positive alternatives to foreclosure. These actions will have a far-reaching positive impact: A lower inventory of distressed properties for sale results in higher house prices, which leads to a healthier pace of recovery in the housing market and the broader economy. I can’t emphasize enough how important it is that servicers be willing and diligent in offering assistance to troubled homeowners: It is key to the pace of economic recovery.

For those in the housing and mortgage fields, making needed changes will not be easy. In particular, for those in the mortgage servicing industry, it means difficult changes and significant investments to rectify broken systems. For those servicers who are subsidiaries or affiliates of a broader parent financial institution, the responsibility for change and further investment absolutely extends up to that parent company, many of which have enjoyed substantial profits while their servicing arms have been run on the cheap.

In November, I spoke about the problems in residential mortgage servicing operations that were undermining the performance of this industry. These problems existed before November and as far as I can tell they remain unaddressed. How do I know this? Late last year, the federal banking agencies began a targeted review of loan servicing practices at large financial institutions that had significant market concentrations in mortgage servicing. The preliminary results from this review indicate that widespread weaknesses exist in the servicing industry. The agencies intend to report more specific findings to the public soon, but I can tell you that these deficiencies pose significant risk to mortgage servicing and foreclosure processes, impair the functioning of mortgage markets, and diminish overall accountability to homeowners.

I’m sure this has been said, but I’ll say it again because I have seen little to no evidence of improvement in the operational performance of servicers since the onset of the crisis in 2007: Until these operational problems are addressed once and for all, the foreclosure crisis will continue and the housing sector will languish.

What is needed is strong corporate governance procedures for servicers that are established, monitored, and enforced enterprise-wide in order to prevent process breakdowns. Servicers need sound policies and procedures that outline the rules, laws, standards, and processes by which internal operations are assessed. Senior executives need to emphasize compliance and qualitative measures over short-run cost efficiency, and need to articulate the presence of adequate quality controls and audit processes to identify risks and take timely, corrective actions where needed. Corporate leadership needs to communicate performance expectations that hold all business lines accountable to strong procedural controls.

If errors occur or internal processes become challenged, servicers must act swiftly and responsibly to contain the damage to consumers and markets. Going forward, the servicing industry must foster an operational environment that reflects safe and sound banking principles and compliance with applicable state and federal law. This is a primary responsibility of the servicing industry, but regulators now have to be prepared to monitor servicing functions on an ongoing basis to ensure confidence is restored and take enforcement actions, when necessary, to address significant failures.

I’m not going to outline for you the consequences of these failures. You know them all too well. Suffice it to say that when servicers misapply payments, lose paperwork, file incorrect foreclosure affidavits, or simply do not answer the phone or make available knowledgeable staffpersons, there are consequences to the consumer. With few adequate remedies to provide meaningful recourse in the event errors occur–after all, it’s not as if consumers have a choice regarding who does their servicing–many consumers find themselves captive to practices that have emphasized speed and aggressive timeframes over responsiveness, accuracy, and completeness.

So something is wrong. Here we are in 2011, looking at high levels of foreclosures on the horizon, looking at significant failures in process, and nothing much has changed since 2007. I always thought this dysfunction was going on for too long–but I’m someone who thought the successive waves of foreclosures in 2007 amounted to a virtual tsunami. In my mind, massive foreclosures were always a sign of an equally massive market failure. Well, now it seems to me we have reached a point where this sign of failure is hindering our economy’s ability to rebound.

In addition to improvements that individual servicers need to make, we also have to find a way to fix broader problems in the industry and make it functional.

In my November remarks, I began the conversation about a flawed business model that creates misaligned incentives in ways that are more difficult for any one company to change on its own. So let’s talk now a little bit about how a better-functioning servicing industry would be structured.

One step the industry could take that would have an enormous payoff for consumers and market participants would be to change its pricing model. The economic incentives and pressure points of the current servicing model cause problems at multiple levels.

In addition to float income and ancillary fees, servicers earn money through an annual fee on each loan. This annual servicing fee is an important income source that has to cover some wildly varying costs. On a performing loan for which costs to servicers are minimal, the revenue stream from ancillary fees and float may itself be nearly enough to fairly compensate servicers.

But when a loan becomes non-performing, costs start climbing. Costs associated with collections, loss mitigation, foreclosure, the maintenance and disposition of real-estate owned properties, and so on, are lumpy and can be high. The current model is structured with the hope that, over a given period of time, there are enough of the low-touch performing loans to cross-subsidize the high-touch non-performing ones, so that the overall pool of servicing fee revenue is sufficient to cover expenses and return a reasonable profit. But if that doesn’t happen, servicers are either being paid too much for their efforts or not enough.

The current model also rests on the expectation that, in good times, servicers are using some of the residual income to build out systems and procedures to handle the pressures that come with worse times. Unfortunately, as we have seen, this has not happened.

A better business model–one that might attract more entrants and increase competition–would more closely tie expenses with compensation and reduce many of the principal-agent problems that currently exist.

Rather than rolling most of the compensation into one annual fee that covers performing and delinquent loans alike, servicers could be compensated quite modestly for the routine processing of payments involved with performing assets. They would be required to have either significant capacity for loss mitigation and the other work involved with non-performing loans, or business relationships with third parties, such as specialty servicers, that do. Contracts could spell out a structure wherein the investor would pay significantly higher and more direct compensation for the more labor-intensive work involved in delinquent loans, though they would need to be careful not to create perverse incentives to encourage such delinquencies.

There would also need to be much more clarity and specificity about loss mitigation standards and systems for auditing internal procedures. Such a system could more appropriately compensate servicers and sub-servicers for the level of work involved in servicing very different types of loans. Specialists could emerge who focus primarily on the routine performing loans or the more involved non-performing ones. If the non-performing specialist was a third party, the existing servicer could either transfer the servicing rights once a loan hits a certain delinquency trigger, or simply have the loans subserviced–of course with high levels of accountability–on a fee-for-services basis until the delinquency is resolved. One structure along these general lines has recently been proposed by Fannie Mae, Freddie Mac, and Ginnie Mae. While many details would need to be worked out and possible implications thought through, I believe it is a promising start.

Another structural change that would help would be a limit on the extent to which servicers have to advance principal and interest on non-performing loans. In times of high delinquency, this can put considerable financial strain on servicers, which can lead to negative consequences for consumers trying to work with those stressed servicers. This could be addressed by changing secondary market standards so that servicers only have to advance mortgage principal and interest up to, say, 60 or 90 days beyond delinquency. Alternatively, they could advance principal and interest payments only as they come in–a so-called “actual/actual” schedule. Either change would affect the payment streams to investors, but I would imagine that participants in the secondary markets would be able to model with some confidence how this would affect the value of securities and adjust pricing accordingly.

This means that future pooling and servicing agreements will need to look different than those of the past. They will need to be much more detailed and provide clarity about what the servicer can and cannot do. They should explicitly allow for loan modifications and other non-foreclosure workout actions when they are determined to lead to a smaller loss to the investor than would a foreclosure. There also needs to be clarity that the servicer is expected to work in the aggregate best interests of the investor, regardless of tranche. And we need to find ways to deal with the problems that arise from the conflicting interests of senior and junior lien interests that can hold up workable alternatives to foreclosure.

Too many of the practices in the mortgage servicing industry have been developed and defended solely on the basis of “standard industry practice,” but many practices were not only standard but shoddy. This has proven true, I might add, on the underwriting and secondary market sides of the house, and we are now seeing courts reject some of those practices. More explicit rules and procedures need to replace standard practices. And these rules and procedures need to be incorporated into the deals with investors, who will factor them in to the value they see in the securities.

These are some initial thoughts on how to rebuild an important but currently dysfunctional sector of the housing market. Surely details need to be worked out, costs accounted for, and potential unintended consequences thought through. This isn’t easy, and time is of the essence because the drag on our recovery is palpable. We need the incentives that permit us to reengineer this sector of the market and build a business model that actually works. That model will need to provide adequate and appropriate compensation for servicers, protect consumers, give investors what they need, and be sufficiently transparent to all parties and the public. It needs to be transparent and accountable–one that better aligns the interests and incentives of homeowners, investors, and servicers. And servicers need to understand that the homeowner is an important constituent, if for no other reason than that it is the homeowner who is critical to the revitalization of the housing sector.

In the process of rebuilding, we all have a significant and urgent role to play. The Federal Reserve Board has acted to provide unprecedented levels of liquidity to the market since the crisis began through the development of an accommodative monetary policy and the establishment and implementation of back-stop facilities and last-resort lending. We clearly need to continue thinking about obstacles that exist in the realm of strong mortgage lending. There is always more that the Federal Reserve can consider in terms of reforms that are needed for housing finance, mortgage lending, and mortgage service providers.

But the government can only do so much, and relevant private sector actors need to think beyond their bottom line and focus on how their firms’ actions are or are not contributing to the economic recovery. I am convinced that, in order for our economic reconstruction to come about, it will be essential for each of us to commit to furthering the good of our nation, our neighborhoods, and our fellow citizens.

I do not want to revisit all of the sordid events that brought us to economic crisis in 2008 but, suffice it to say that, in the housing sector, we traveled a very low road that had nothing to do with looking out for the greater good. On the contrary, there were too many people in all of the functional component parts–mortgage brokers, loan originators, loan securitizers, sub-prime lenders, Wall Street investment bankers, and rating agencies–who were interested only in making their own fast profits and were indifferent to the consequences of their actions for homeowners and communities, much less the nation as a whole. This selfish free-for-all ultimately led to an economic slide the effects of which are still visible in the boarded-up houses and sheriffs’ foreclosure notices posted all over America.

We pulled back from the brink of depression only through a massive and unprecedented infusion of public dollars in the banking system, and in other systemically important firms, to prevent collapse. In other words, the public was forced into a position where it had to put a lot on the line to save the financial system from its own follies and from total ruin. And many were bitter about having to do so.

Now, it is time to pay back the American citizenry in full, and not just in the literal sense, but in the sense that there must be reciprocity and mutuality in our structuring of economic policy so that we do not travel this low road again. Bluntly stated, the government reluctantly provided the taxpayer funds necessary to unfreeze the financial markets and get our financial institutions on their feet again, with the expectation that the benefits would be directly meaningful to those taxpayers in their households and communities.

The financial institutions that have been bolstered directly and indirectly by government subsidy and aid must now seek to support those who have been buffeted and injured by the housing crisis.

This must go beyond the corrective actions that need to be taken to rectify current deficiencies. It means that financial institutions need to understand the effects their actions will have on consumers and the country as a whole, and factor those considerations in to their business decisions. This is the high road–a moral and economic imperative that must be the driving purpose that unifies and animates our efforts. Indeed, the high road demands that we become effective institutional innovators for positive changes in our communities and for housing practices that promote community well-being. When we traveled the low road, the only question was: Will this practice make me rich? Taking the high road means we continually ask: Do our financial and legal arrangements contribute to the public welfare and the common good?

Yes, our economy has started to rebound, but we need a strong housing market in order to ensure a complete, stable, and sustainable recovery. The meltdown in the housing sector set off our economic crisis, and the reconstruction of the housing sector will help bring it to a close. Each of you has a role to play in this mission, and I urge you to embrace this challenge and to do your part to contribute to the economic rebuilding of our country.

Thank you.

~~~

So… what did you think?  Better than a poke in the eye with a sharp stick, right?  The woman knows what she’s talking about and isn’t afraid to say things that may offend her peers.  She must be lonely there on the Federal Reserve’s Board of Governors… I wonder how she and Bernanke get along.

Now, if we could team her up with Elizabeth Warren, Brooksley Born, Meredith Whitney, Janet Tavakoli, Yves Smith, Erica Payne, Nomi Prin, Anya Schiffrin, April Charney, and Sheila Bair (assuming she promises to leave Tim Geithner out of the discussion), and I would have no doubt that we would have the foreclosure crisis under control within six months and be on our way back to economic prosperity by year’s end.  And tell you what… just to show you that I’m completely anti-men… Simon Johnson can come along too.

I’ve had about enough of the boys club… the fellas aren’t doing anything for me lately… it’s the women that have their arms around this issue and personally I’d like to see them get a chance to set the course going forward.  The guys have been at it a bit too long and they’re obviously all tired and too rich to know what this country looks like anymore.

Bye-bye guys… the showers are on… and then it’s time for a nap.

Ladies… let’s show the world what you can do… it’s your century, I can feel it.  But, hurry… we’re melting fast at this point, so there’s no time to lose… push, and push harder… the people will support you, I know it to be true.

Mandelman out.

Feb
09

A San Diego Attorney Speaks Out on How SB 94 Has Taken Legitimate Lawyers Away from Homeowners

I think it’s fair to say that I’ve written more on the subject of lawyers and loan modifications than anyone else… I’m not bragging, in fact I wish it had never been necessary for me or anyone else to write about the topic in the first place.  The question of whether a homeowner at risk of foreclosure and who is seeking a loan modification should be able to hire a lawyer to represent them, if that’s what they want to do, should never have been a question.  It just shouldn’t have ever been all that complicated an issue, in my mind anyway.

A few years back, I was teaching 5-6th grade US History/Social Studies at a nearby elementary school and I’m quite sure that if I would have asked my students who they should call if they needed help when at risk of losing a home, they would have all picked “lawyer” off of the list of options.  And, as to whether lawyers do a better job getting loans modified than homeowners on their own, the answer is also yes, no question about it.  That doesn’t mean that a given homeowner can’t get their mortgage modified without being represented by an attorney, some can and some do.  But overall, the vast majority of the hundreds of homeowners that contact me for one reason or another each month, all have similar stories… they’ve been tryingon their own to get their bank to modify their loan for a year or more and to no avail.  They hire an attorney to represent them and lo and behold, in almost every instance, their loans get modified.

Moat recently, there was a woman who called me days before Christmas with Bank of America having already turned her down for a loan modification and set a sale date of January 7th.  I referred her to a lawyer I know well, and two days before New Years her loan was permanently modified.  Would that have happened without an attorney… no, it would not.

Another couple from Northern California also comes to mind.  They had been trying to get Chase to modify their loan for over a year.  Chase was talking to them but it was going nowhere and they were scared that they could lose their home of 20 years.  Again, I referred them to a law firm I’ve gotten to know well, and a few months later, they not only got a modification, but a great modification, in my view, including a principal forbearance of $200,000.  Do I think that would have happened without a lawyer involved… not a chance in the world.

I’ve simply seen too many similar stories over the last couple of years for just anyone to tell me I’m wrong about this, but if anyone has any data that says otherwise, I’m certainly open to taking a look or hearing about someone else’s experience if different than my own.

The issue has been muddied ever since President Obama, Treasury Secretary Geithner, and Attorney General Holder, all told the nation in so many words that, “loan modifications are free… you don’t need a lawyer, you just call a HUD counselor or your bank directly.”  I was shocked when I heard that message coming from Washington D.C. because it never made any sense at all to me… because nothing that comes from a bank is ever free.

And the idea that a homeowner calling a HUD counselor or their bank directly would be as effective as paying a private sector attorney to handle things just never seemed likely to me.  And I don’t think it was much of a mystery to many homeowners either.

To the California State Bar, however, I think it would be fair to say that the whole subject of attorneys being involved in loan modifications has been hard to understand.  And much of the reason for this apparent difficulty, is that there have been far too many scams out there from which homeowners can far too easily choose.

It’s astounding, actually.  I mean, I realize that our state and federal governments have limited resources when it comes to enforcing the law in certain areas, but my God… I have to believe that if drug dealers had Websites, wouldn’t law enforcement have moved in to shut them down faster than it has taken to go after the innumerable scams that have proliferated around the Internet claiming to be able to save someone’s home from foreclosure?  Maybe I’m wrong, maybe the response would be about the same if it were drug dealers… but would it really?

To make matters worse, there have unquestionably been many firms that opened with the best of intentions only to discover that the banks were on a mission to make their lives miserable and their jobs next to impossible.  I can’t mention any names, but I happen to know of one loan modification company that was opened by a retired banker… and not just any banker, but a senior level banking executive that ran an entire region of the country for one of the largest banks in the U.S.  He came out of retirement to open a company that helped homeowners get loans modified.  Why? Because he knew what he was doing, obviously, that’s why.  But, today… his company could easily find itself branded a scammer for accepting a fee in advance of getting a loan modified.

I think there were a lot of companies, in other words, that tried and failed when it came to loan modifications, and with our government’s only advice being call HUD or your bank directly, it was left to homeowners to figure out where real help could be found and who might be in business tomorrow.

Then you had the “salesperson effect”.  Salespeople working on commission who told a homeowner with monthly income of $2,000 that they could expect to keep their home even though their first mortgage was $475,000, and their current payment with which they were struggling was interest only.  Again, I don’t think there should be any question that government could have done a lot to prevent that sort of thing from happening as well.  They just didn’t.  They rolled out a loan modification program, called Making Home Affordable, that sounded wonderful, but they failed to enforce its rules, and allowed servicers to do as they pleased… and the litigation won’t end for years to come as a result… not that it should.

What the banks have done while Treasury looked the other way, represents the worst abuses to American citizens I’ve ever seen, read about, or imagined could occur… at least since the pre-union abuses of laborers by Robber Barons at the beginnings of the 20th Century.

No one is pro-scammer, mind you… everyone hates the idea of a homeowner being scammed out of money when at risk of losing a home, or at any time, for that matter.  But I think it should be clear that the only way to stop the spread of scammers is to make legitimate assistance abundant.  Just imagine if the State of California had announced that you could find legitimate assistance with a loan modification at every Starbucks… no more scammers, right?  Why would you need to search for such assistance using Google when you could get meaningful help while your decaf low-fat latte was being prepared?

Our regulators need to understand, and it’s about time they did, that homeowners at risk of foreclosure are going to try to get their loan modified on their own if that’s what the government says they should do, but when they find out that they can’t get it done… well, they’re going to write someone a check before they give up and look for a place to rent.  If they find legitimate help, great.  But they’ll write a check to organized crime before they walk away from their homes without trying something else.  And no one is going to change that fact… water is wet, the sky is blue, and… you get the idea, right?

Think about prohibition.  Want to get rid of bootleggers?  Only way to do that is to put legal liquor stores on the corners.  You can break up stills, and chase down illegal rum runners all you want, but put a legal liquor store on the corner and presto… no more bootlegger.

We need our lawyers to get us through this… simple as that.

The one thing you don’t want to do is pass a law that removes only legitimate attorneys from the marketplace, and yet that’s precisely what California did in 2009 with the passage of SB 94.  I know… the state didn’t know what else to do… they thought the new law would help, but they were wrong on all counts.  SB 94 hasn’t eliminated or even reduced the number of scammers preying on homeowners at risk of foreclosure.  In the last few days alone, I’ve received links to Websites offering the most insane schemes to prevent foreclosure I’ve ever seen and some that I couldn’t have come up with in a hundred years.

Have you heard of “assets for value”?  Who came up with that convoluted concept that requires you to buy into the supposed fact that there is no federal government having something to do with our nation coming off of the gold standard?  Or how about some sort of club that you join to get your house free and clear?  There’s a whole slew of “put-off-your-trustee-sale-date-for-a-grand companies.  And others that claim to represent a hedge fund that’s going to buy your note from your bank and then sell it to you for less, but they can bever seem to be able to tell you the name of a homeowner fro whom their plan worked, or even the name of the hedge fund, as if such a thing would be kept secret were it in any way true.

And, of course, we’ve all heard about the forensic loan audit that is going to bring your bank to its knees for failing to do something for which the statute of limitations has expired years ago, or that requires you to get relief by refinancing and repaying your loan.

Some of the scams out there are so far out there that’s it’s hard to believe that anyone would be sucked in… until you talk to a salesperson at one of these operations and that’s when you realize how good someone of these people are at getting you to believe their stories.  If you weren’t a homeowner in a panic, you’d never buy any of this, but when it comes to losing a home, people will try anything.  And that’s why the unintended consequence of SB 94, although I certainly wrote about what its passage would bring on numerous occasions, has not been to stop scammers, but more so it’s made them harder to find as they carefully crafted ways to charge homeowners outside the law.

It;’s common sense really… laws only matter to law abiding people.  Scammers don’t care about the laws… which is why they’re called scammers.  I mean, when SB 94 was passed in California, thus making it illegal for a real estate licensed person to accept a fee for helping a homeowner get a loan modified, it was already illegal to rip someone off for three grand, wasn’t it?  I’m not an attorney, but I’m pretty sure taking someone’s three grand and delivering nothing in return was always against the law.

But what it did accomplish was to take all of the legitimate companies that were offering to help homeowners out of business because no one can work to get someone’s loan modified for God only knows how long the servicer takes to stop losing paperwork and actually look at someone’s file, and then send a bill for services… a year down the road… and even then hope that the homeowner isn’t so all-fire mad by then that they will actually pay the bill.  And if someone doesn’t pay, what then?  Ruin their credit?  Come on now… let’s be adults about this… I pay my bills but I’m not even sure I’d pay that one a year down the road after being jerked around like chum on a line for months at a time.

So, SB 94 took the legitimate providers out of the business and that includes hundreds or maybe even thousands of lawyers as well.  The scammers… oh, they’re doing just fine, thank you very much.

I recently taught a continuing education class, along with two attorneys, for the Orange County Bar Association.  There must have been something close to 100 lawyers in attendance, but I was shocked when the room was asked how many were offering loan modification services and less than 20% put up their hands.  Why were they there, I thought to myself, and then it became clear… none of them knew for sure how they were permitted to get paid by clients needing help with a loan modification.

I’m sorry State of California, but if lawyers can’t figure out what a law allows and doesn’t… there’s a problem with the law.  If travel agents weren’t sure how a new law affected them, well… that’s one thing, but an entire room full of licensed practicing attorneys?  If they don’t know, who should know?

The FTC’s recently enacted final MARS (“Mortgage Assistance Relief Services”) rule, for example, regulates all providers of loan modification services nationwide, and prevents such providers from charging homeowners before a loan modification has been offered by the servicer.  But the FTC’s rule also allows for licensed attorneys to be exempt from that requirement, recognizing that without a retainer up front, an attorney could not offer to represent a homeowner seeking a loan modification.  Under the new MARS rule, therefore, lawyers are allowed to charge a retainer up front, as long as that money is deposited in the attorney’s trust account and earned as services are rendered.

You know… the way lawyers have always charged their clients for just about everything.

SB 94 has made it much more likely for a homeowner to find a scammer because it has taken at least hundreds and perhaps even more legitimate lawyers out of offering the services related to a loan modification, while the scammers have just found ways to appear outside the law and therefore are that much harder to catch and shut down.

Something has to be done and I’m going to take a shot at doing it.  Stay tuned to Mandelman Matters for updates, and for more exposing of the scams that are turning up around every Internet search.  We’re three plus years into this crisis and the government continues to fail at every turn and in every way when it comes to stopping or even slowing foreclosures.  There’s just no excuse for this sort of thing to go on any longer, and I’m going to take a shot at both exposing and getting the State Bar to do something helpful.  Because we need our lawyers to get us through this, and those lawyers need to know how they are permitted to practice in this area, just like the lawyers now do in the other 49 states.

To read more about why I supported the attorney exemption contained in the FTC’s final rule, here’s a link to an article I wrote last year:  FTC Considers Wrong Approach to Protecting Homeowners from Loan Modification Scams… http://mandelman.ml-implode.com/2010/02/ftc-considers-wrong-approach-to-protecting-homeowners-from-loan-modification-scams/

But enough of what I have to say… even I’m tired of listening to me on this topic.

Just a couple of days ago, I received the following letter from an attorney from San Diego.  I was so moved by the letter that I asked for and received permission to post it.  Needless to say, I’ll be including him on my listing of trusted lawyers, a list I’m expanding as fast as I can.  No one knows what the outcome will be when negotiating with a servicer today, but if you can’t get anywhere you should be able to hire a lawyer and know that, if nothing else, he or she will do everything possible to save your home.  And that you most certainly won’t get ripped off.

Here’s what a San Diego, Ret. Navy, attorney had to say after finding an article I wrote last year about SB 94…

Dear Mr. Mandelman:

I am sorry I missed your blog of September 9, 2009 concerning SB 94. I was trying to find a copy of SB 94 when I found your blog. You were so on the money!

I am an attorney and at the time I was doing loan modifications and if you read the below response, you will see I was successful with them.  SB 94 killed my loan modification practice for all of the reasons you laid out in your blog.

Yesterday I saw the attached article on the State Bar web page and I nearly lost my mind. So I prepared the response you will find below.

Unlike the attorneys in your blog, if any of this is helpful, cite me. I do not care. The State Bar has harassed me before and as I told them then, dis-bar me, make my day. I am tired of dealing with lying crooked attorneys, crooked judges and a corrupt State Bar. (Oh the stories I can tell.) But I also told them they would have to prosecute me because, I will not go quietly into that good night.

I hope you enjoy the response. I did get Senator Calderon’s name and position from your blog, so thank you.

Albert M Sterwerf, USNR Ret, Attorney at Law

Dear Ms. McCarthy:

I just read your article “No let-up in loan modification complaints” about James Towery’s pursuit of the small number of lawyers who were doing improper work with regards to loan modifications. I noticed that your article did not answer some very important questions. Such as:

1.      Is the State Bar going after the attorneys working for the banks who are illegally conducting the foreclosures you discussed in your article? No? Oh, that’s right SB 94 specifically exempted those attorneys working for banks who are responsible for the foreclosure crises.

2.      Is the State Bar going after the attorneys working for the banks who are committing ethics violations, such as illegally contacting parties represented by a counsel (SB Rule # 2-100) or the so call “robo-signing” of thousands of documents a day without any review (SB Rule 3-110), etc.? No? Oh, that’s right SB 94 specifically exempted those attorneys working for banks from being prosecuted for their ethical violations while conspiring to steal people’s homes and life savings.

3.      How is SB 94 constitutional, such as equal protection issues, right to counsel issues, right to contract and so on, when SB 94 limits the mortgagee’s ability to contract with an attorney, i.e. preventing the mortgagee from paying the attorney a retainer until the loan modification was completed, but the same requirement is not placed on any other attorneys in the state, including the attorneys working for the banks who are conducting the illegal foreclosures you referred to in your article?  Again the banks’ attorneys are specifically exempted in SB 94. I am starting to see a pattern here, under SB 94 the banks’ representatives seem to be exempt from all of these rules and laws in California. Why is that? Who did write that bill? Oh yeah, California State Senator Ron Calderon, the Chair of the Senate Banking Committee. How much money do the banks have?

4.      Since attorneys doing loan modifications can only be paid after they successfully get their client a loan modification, are the State Bar and the legislature going to make the payment of retainers illegal for all attorneys? After all, if it is good for attorneys doing loan modifications, it would be even better for divorces or criminal prosecutions or civil defense cases, etc. Why shouldn’t all attorneys have to wait to be paid until after all of the work is done on the case?

5.      Since attorneys doing loan modifications can only be paid after they successfully get their client a loan modification, are the State Bar and the legislature going to make it illegal for all attorneys to be paid if they fail to win their cases? I do not see any rush to make criminal defense attorneys return the money to their clients in jail or prison. Or those prosecutors that we all pay for, shouldn’t they only be paid when they get a conviction? Think of how much money we could have saved on the OJ Trial if we had not had to pay Darden and Clark their bonuses! They lost didn’t they?

6.      In all of the complaints you discussed in your article, how many attorneys were wrongfully accused and forced to defend themselves against frivolous complaints?  You did not answer that question, but I did see that you did lump the innocent attorneys in with the guilty. I guess is sounds better if you double the number of all of the cases dismissed as if they were all against “guilty attorneys”. It seems the State Bar does not mind condemning the innocent with the guilty.

Since you are a staff attorney for the State Bar, I guess these questions were not important to you.

However, they are to me! The State Bar and SB 94 destroyed my loan modification practice so it is personal to me as is California families who have lost their homes and life savings because of SB 94 and the State Bar. I take offense at your cavalier treatment of all of the people that have been hurt by SB 94 and the State Bar.

Prior to SB 94, my office had over a 99% success rate on loan modifications and for the one failure(?) that I had, I complied with the terms of my contract and refunded my client’s money to them. I was unable to obtain the loan modification in that case because the client would not comply with the “bank’s requirement” that he miss two payments before they would even talk to him or me about a loan modification. (The requirement for the mortgagee to miss two payments was set up by the banks so that they could subsequently foreclose on the properties and in the process harm the mortgagee’s credit rating thereby making it more difficult for them to qualify for any other types of assistance including Federal HUD refinancing plans which in many instance could have assisted the mortgagees in saving their homes.)

THE STATE BAR AND CALIFORNIA STATE SENATOR RON CALDERON, THE CHAIR OF THE SENATE BANKING COMMITTEE KNEW THAT SB 94 WOULD AID THE BANKS AND HARM THE PEOPLE OF CALIFORNIA.

Prior to SB 94, I took one case in which the client was to pay me after I completed the loan modification. This resulted in me not getting paid after I successfully completed the loan modification for my client. I do not remember the State Bar offering to help me get paid by my client. This case was pre SB 94 and the law did not apply to that case, but based on that case, I realized that I could not run my practice doing loan modifications if I could not get paid up front for the work I would do on the loan modification and had to wait until the loan modification was completed in the hope that my client would pay me.

I cannot run a law practice in which I and my office would spend months of work consisting of hours of time preparing the required documentation and more hours on the phone going through the bank’s run around and transfers (On one call I was transferred between 6 different people in 4 different states over 2 ½  hours and I had to start over at the beginning with each person I spoke to.) and repeatedly faxing and mailing documents to the banks (which the banks consistently lost, ignored or simple said they did not receive despite evidence of their receipt, i.e. proof of mailing and receipt of fax verifications) to not get paid after I successfully got the client a loan modification.

The State Bar knew that SB 94 would make law practices like mine untenable and that most attorneys in the field of loan modifications would have to terminate that part of their practice. The State Bar knew it was cutting the legs out from under the attorneys who were the only ones protecting the families of California, by making it illegal and punishable as a felony the same conduct that every other attorney in the State of California is allowed to do, to accept a retainer.

But the State Bar did not care that it was hurting the people of California, as long as the attorneys working for the banks, the parties with lots of money, were protected. Which Senate Committee is Senator Caldron the Chairman of again? Oh yeah BANKING!

Thanks to SB 94, I now have people coming to me, people I could have helped save their homes, after their homes have been sold in foreclosure sales and the story these people tell me is fairly consistent, “I was doing a loan modification myself, they asked me to send them some more information, I sent them the requested documentation, then I got the notice that my home had already been sold in a foreclosure sale.”

That is okay. SB 94 makes unconscionable conduct by the bank lawful!

WHERE IS THE STATE BAR FOR THESE PEOPLE?

I can tell you. No where! When I was doing loan modifications, my clients consistently informed me that their banks continued to contact them despite the banks being on record that I was my clients’ attorney. When my clients told the banks that they had an attorney the banks told them, “We don’t like working with attorneys. You don’t need an attorney. We want to talk directly to you.”

Somehow the term, “You don’t need an attorney,” sounds familiar. Oh yeah, SB 94 again, attorneys doing loan modifications have to provide their clients with a notice that they can do loan modifications themselves and that they do not need an attorney or the attorney can go to jail and be convicted of a felony. Wow! I wonder how that got into SB 94? Who wrote that bill again? Senator Caldron the Chairman of the Senate BANKING Committee.

It is funny, I thought the State Bar was there to protect me as an attorney, not to make me a felon for helping people try to save their homes.

Do criminal attorneys have to provide written notice to their clients that they can represent themselves and that they do not need an attorney? I somehow do not remember that being a requirement.

Another funny thing I noticed, that while I would have had to tell any prospective loan modification clients that they did not need to have an attorney, not one bank gave up their attorneys and when I tried to deal directly with their attorneys, I was denied access to them.

I called the State Bar to complain about the banks’ attorneys ignoring me and my office and going around me to directly contacting my clients.

The State Bar’s response, “We don’t care.”

Then the State Bar supported SB 94, when I called about that and pointed out how SB 94 left all of the mortgagees, the people that the law was supposed to protect, without lawyers, the

State Bar response was, “We don’t care.”

When I asked how I was supposed to run a law practice doing loan modifications I was told, “If you are a competent lawyer, you will not mind getting paid after the work is done.”

So I go back to unasked questions 4 and 5 above, are all attorney retainers going to be made illegal? After all, if the lawyer is competent, they should be willing to be paid after the divorce is done or when their client is in prison, or how about prosecutors only getting paid when they get a conviction. If it is good enough for attorneys doing loan modifications, it should be good enough for all attorneys. As the State Bar says, “If you are a competent lawyer, you will not mind getting paid after the work is done.”

WHO HAS THE STATE BAR AND SB 94 HELPED? THAT’S RIGHT, THE BANKS!

As for Mr. Towery’s successes, congratulations. For the twenty lawyers that have been punished, how many thousands of California families have lost their homes to the banks who are protected by SB 94? How many billions of dollars have the banks stolen from the people so that Mr. Towery could get his twenty lawyers? Yahoo!

I would like to see the numbers breakdown for the following sentence in your article, “And between 2007 and 2010, the number of cases resolved through warning letters, stipulations, closure or filing of charges doubled from 902 to 1987.” I would like to see this broken down because I noticed that “closures” i.e. cases where no action was taken against the attorneys, i.e. the attorney was wrongfully accused, was lumped in with the warning letters, stipulations and filing of charges.

HOW MANY ATTORNEYS WERE WRONGFULLY ACCUSED?

Why has Mr. Towery’s office been able to go through so many cases as you discussed in your article? For two reasons:

The first reason is that over 90% of the complaints of misconduct was by the 20 lawyers that were prosecuted. It is my guess, since the article was not clear on the matter, that the 20 lawyers either ran or worked for the client mills that were scamming thousands of  clients. When the State Bar gets a complaint against the attorneys that have already been disbarred or resigned, the complaint can be quickly dismissed since that attorney has already been punished. That means hundreds if not thousands of complaints which are due to those 20 attorneys can easily be dismissed.

Therefore, the majority of the valid complaints to the State Bar came from a few client mills, which were simply churning clients and performing no work. (Before you become too judgmental on these organizations, there unconscionable conduct is much the same actions that the banks were doing to obtain the illegal loans in the first place and when people contacted them for loan modifications and are what the banks are now doing to get their illegal foreclosures. Let us not forget, the State Bar and SB 94 protects the banks and their attorneys.) Just one of these client mills had over a thousand files or cases. So that means over 1,000 possible complaints against the lawyer involved with this client mill could be dismissed out of hand because the attorney responsible has already been punished.

I was contacted by one of these client mills to see if I would assist them, but I was unwilling to work under the conditions they desired and we went our separate ways. I did not know at that time that the organization was not performing the work or any other ethical violations; I simply was not willing to work on the large volume of cases they demanded and therefore I maintained a client base that I was able to manage.

The second reason that Mr. Towery could clear up so many backlogged cases is because most of them are frivolous! I had to defend myself against a claim based on one of my loan modification clients. I got the loan modification for my client (Pre SB 94) as per our contract and then months later the client tried to get the money back that I had earned and in an effort to coerce me into paying them the money, they first threatened and then filed a complaint with the State Bar.

So I had to spend valuable time and effort, away from helping my clients, defending myself against the frivolous claim of a client who was satisfied with my work until he heard about the State Bar prosecuting attorneys doing loan modifications and thought he could get his money back.

If Mr. Towery believes he is going to bust a lot of attorneys for loan modification scams, he needs to contact the substance abuse counselors at the State Bar. Most of the attorneys and other professionals that were doing loan modifications stopped after SB 94 leaving the mortgagees without any legal help and the majority of the people who are still doing loan modifications will be following the letter if not the intent of the law.

I am sorry, I made a mistake. The mortgagees are not totally without legal assistance. They can call the HUD recommended free services for help. I called a few of them to see who I could recommend to the people coming to me to for assistance. From what I could determine from my communication with these “free services”, two proverbs that came to mind, “You get what you pay for,” and “When you buy a diamond for a dime, you get a diamond not worth a dime.”  I could not recommend any of the services I spoke with to the people who came to me for help.

I have had clients, post SB 94 clients, whose houses have been sold in unannounced foreclosure sales and they want me to help them get their houses back after the HUD recommended agencies had failed to perform. Yahoo SB 94!

That is another of those interesting little tidbits of SB 94, attorneys doing loan modifications have to tell their clients, in writing, that they do not need an attorney and to tell them they can go to the HUD recommended free services for help. I do not remember that requirement for criminal attorneys or divorce attorneys or malpractice attorneys or the attorneys working for banks.

The point is I know where the majority of the complaints to the State Bar came from and therefore I know that the number of attorneys involved has to be fairly limited. So to punish a few (20) bad attorneys, who could have been punished under existing ethics rules and laws, the State of California and the State Bar have allowed hundreds of thousands of California families to be thrown out of their homes. Again Yahoo!

So to answer the implicit question in the first sentence of your article, i.e. “Despite extensive efforts over the past two years to rein in improper loan modification activities by some lawyers, including legislation and aggressive prosecution by the State Bar and the attorney general, complaints from clients continue unabated.” The complaints keep coming in because people are losing their homes and life savings because the State Bar and the State of California threw them to the wolves, i.e. the banks, and then cut them off from the only people who could have protected them, their attorneys. Then after throwing them to the wolves, the State Bar has said, complain to us about your attorney and get your money back. So it is no surprise that the complaints continue to come in.

Not only did the State Bar throw the people of California to the wolves, it threw us attorneys helping them under the train. Thank you!

In case you are thinking that I am making up the above observations about SB 94 below are significant portions of SB 94.

SEC. 6.  Section 10133.1 of the Business and Professions Code is amended to read:

10133.1.  (a) Subdivisions (d) and (e) of Section 10131, Section 10131.1, Article 5 (commencing with Section 10230), and Article 7 (commencing with Section 10240) of this code and Section 1695.13 of the Civil Code do not apply to any of the following:    (1) Any person or employee thereof doing business under any law of this state, any other state, or the United States relating to banks, trust companies, savings and loan associations, industrial loan companies, pension trusts, credit unions, or insurance companies.

To be completely clear, SB 94 explicitly states that Civil Code Section 1695.13 does not apply to banks and their employees, yet that code section states:

CC § 1695.13.  It is unlawful for any person to initiate, enter into, negotiate, or consummate any transaction involving residential real property in foreclosure, as defined in Section 1695.1, if such person, by the terms of such transaction, takes unconscionable advantage of the property owner in foreclosure.

SB 94 SEC. 10.  Section 2944.7 is added to the Civil Code, to read:

2944.7.  (a) Notwithstanding any other provision of law, it shall be unlawful for any person who negotiates, attempts to negotiate, arranges, attempts to arrange, or otherwise offers to perform a mortgage loan modification or other form of mortgage loan forbearance for a fee or other compensation paid by the borrower, to do any of the following:

(1) Claim, demand, charge, collect, or receive any compensation until after the person has fully performed each and every service the person contracted to perform or represented that he or she would perform.

(2) Take any wage assignment, any lien of any type on real or personal property, or other security to secure the payment of compensation.

(3) Take any power of attorney from the borrower for any purpose.

(b) A violation of this section by a natural person is a public offense punishable by a fine not exceeding ten thousand dollars ($10,000), by imprisonment in the county jail for a term not to exceed one year, or by both that fine and imprisonment, or if by a business entity, the violation is punishable by a fine not exceeding fifty thousand dollars ($50,000). These penalties are cumulative to any other remedies or penalties provided by law.

(c) Nothing in this section precludes a person, or an agent acting on that person’s behalf, who offers loan modification or other loan forbearance services for a loan owned or serviced by that person, from doing any of the following:

(1) Collecting principal, interest, or other charges under the terms of a loan, before the loan is modified, including charges to establish a new payment schedule for a nondelinquent loan, after the borrower reduces the unpaid principal balance of that loan for the express purpose of lowering the monthly payment due under the terms of the loan.

(2) Collecting principal, interest, or other charges under the terms of a loan, after the loan is modified.

(3) Accepting payment from a federal agency in connection with the federal Making Home Affordable Plan or other federal plan intended to help borrowers refinance or modify their loans or otherwise avoid foreclosures.

Sub-Section C is the interesting paragraph, especially when it is understood that a “bank” is considered a “person” for this section. How about that, the prohibitions do not apply to the banks or their agents.

So SB 94 makes it a crime for an attorney to represent property owners punishable by incarceration simply for being paid for work to be performed just like every other attorney in the State of California is allowed to do, yet it allows banks and their employees, i.e. attorneys working for the banks, to unlawfully and unconscionably take advantage of property owners in foreclosure.

Please tell the president of the State Bar not to send me any more requests for donations. I gave with the rest of California with SB 94.

Respectfully,

Albert M Sterwerf, USNR Ret., Attorney at Law

~~~

Mr. Sterwerf, I just can’t thank you enough, if for no other reason, than to make me feel that much less alone.

What’s being allowed to go on in this country is not something I could have ever imagined.  It’s no different that were I to be forced to watch the U.S. Army water-boarding American citizens.  Our government has simply sat idly by while literally millions of American homeowners have been tortured mercilessly and without recourse by our banks and mortgage servicers.

In fact, I’ll go even further… I’ll bet money that I can find thousands of homeowners in this country that would have volunteered for a couple of days of water-boarding if it meant not having to endure the torture meted out by their servicers that they all-too-often have endured for a year or more… before losing their home anyway.

“I’m sorry, Mrs Smithstone, we’ve gone and lost your paperwork once again.  We’re so sorry, but you have to understand… we’re a bank… we lose stuff all  the time.  Not our money, of course, but yours… well, it comes and goes… that’s just the way it is around here.  Complain?  Why sure you can complain… hold on while I get you the number for our complaint line… click… dial tone.”

“Oh, Mr. Stonesmith, now you’re taking those HAMP guidelines awfully literally, don’t you think?  I know it says you’ll get a loan modification if you make all your trial payments on time, but did you read our addendum to those rules?  I didn’t think so… our rules say that you have to be wearing a purple hat every time you call and then say the magic word: “Pluthtarth Ingybingy” within 5 seconds of when we answer the phone.  So, you’re home was actually sold last Thursday.”

Is this Ms. Smithrock?  Yes, well hi to you too.  Listen you’ve been denied once again for a loan modification, but I do have some good news for you… we’ll go ahead and let you reapply for another loan modification, and all you have to do is send us a check for $10,000 and keep making those trial payments that don’t apply to anything.  Plus, I asked my boss, and he said we wouldn’t be denying you again for another four or five months… as long as you’ll pay the property tax bill that’s coming up.”

Oh, Mr. Rocksmith, you don’t want to refinance, you want a loan modification.  Just stop making your payments and call us in say eight or nine months, and we’ll be taking care of that bothersome mortgage payment you’ve got hanging around your neck before you know it.  That’s right, don’t worry about a thing…”

Look, anyone that doesn’t realize that we need our lawyers to get us through this simply isn’t paying attention.  From robo-signers to trustees that can’t even prove they own the loan they want to foreclose on… to GAMC who just keeps foreclosing on one couple in Ohio even though they keep making those pesky payments on time.  The cases of servicers breaking laws and rules are coming at us faster every day.

And our government obviously doesn’t care… or at least they don’t care much.  Why, cause as far as they’re concerned, we’re all nothing but a bunch of irresponsible homeowners that caused this financial catastrophe, and we don’t deserve anything better than what we’re getting already.  I’m sorry to have to break it to you, but that much is clear.

Luckily, we still have laws and lawyers.  We’re a nation of laws, as a matter of fact, forged by lawyers.  And, as we’re seeing happen more and more each day, the banks may be able to buy our legislators, and even our president, but they just aren’t having much luck getting to the thousands of judges in this country who are starting to smell a rat, and by rat I mean banker.

The FTC’s rule is good enough to protect the homeowners in the other 49 states, why can’t we live by it here in California.  SB 94 isn’t doing anything but making it impossible for licensed attorneys to help homeowners when they are being jerked around by their banks and servicers.  Isn’t it clear yet?

SB 94 is simply a law written by the Senate Banking Committee to make it next to impossible for a homeowner to hire a lawyer when at risk of foreclosure.  I bet the banks wish they could have passed such a thing in Florida and then maybe none of this nasty robo-signer business would have come out, and they could have just kept on illegally foreclosing with fraudulent documents for as long as they pleased.  That would have been nice for the banks, wouldn’t it?

Something else you should know… remember all those scamming lawyers that we were told were raoming the countryside scamming everyone out of their money left and right?  And remember the 8,000 complaints that are now 2,000 complaints?  Yeah, well a year later, the State Bar has taken action against 20 lawyers… TWENTY LAWYERS, and that includes lawyers who didn’t get convicted of anything… 12 of the 20 simply resigned.

There are 200,000+ lawyers in California.  We needed to take thousands of legitimate lawyers away from homeowners because 20 were doing something wrong?

It’s ridiculous.  To any thinking adult, it’s just plain ridiculous.  Stop the banking lobby from making laws that only help them not get caught.  Write to your state senator and tell them you’re paying attention to what’s happening as a result of SB 94.  Tell them you don’t want it to be difficult or even impossible to hire an attorney if you want to hire an attorney.  We have a right to legal representation in this country.

We need our lawyers to level the playing field and fight the banks who are unjustly taking our homes even when the investor would make more money by modifying the loans.  And put the bad guys in jail where they belong… for a change.

And me? I’ll take water-boarding for $200, Alex.

Mandelman out.

Want to read more about what I’ve written on this topic… here’s a few just to get you started… why am I like the only person writing about this topic… I don’t even know anymore, but it sucks, I’ll tell you that.  And it’s pissing me off because I could keep adding links below until there were so many I’d want to eat a gun.  Can’t we just get this one thing right?  Do I have to make an entire f#@king career out of this one stupid easy subject?  Dear God…

Loan Modifications and the Right to Representation (May 2009)

Did Attorneys “Turn Bad” in 2009?  What… is there Something in the Water (August 2009)

Journalists on Crack… Are Lawyers Turning to Crime in Tough Times? (January 2010)

US District Court Chief Judge Gonzalez Says WaMu’s Conduct Appears Immoral, Unethical, Oppressive, Unscrupulous or Substantially Injurious to Consumers (November 2010)

Kings of Loan Mod Scams – Arizona, Nevada Sue Bank of America Over Loan Mod Program (December 2010)

Legal Aid for Homeowners – Perhaps the only thing for which TARP funds cannot be used (December 2010)

Chris Adams, McClatchy Newspapers, Get It! Servicers Suck. (October 2009)

A Bill in California Will Establish That Lawyers Cannot Be Trusted (August 2009)

My Year in a Trance: What I’ve Learned About Loan Modifications (May 2010)

2 Years Waiting for New York Times to Cover Lawyers & Loan Mods and they still get it wrong (December 2010)

How to Tell Legitimate Loan Mod Firm from Illegal Operation – The FTC’s Bright Line MARS Rule (December 2010)

Jan
31

The Full Impact of The Foreclosure Calamity- And Why Aren’t Homeowners Questioned?

homeownerAll across this country legislators and policy makers are discussing the Fraudclosure Crisis.  The suits are there from the banks and the foreclosure mills.  Policy wonks are there from think tanks and universities, but the people who are most directly impacted by all of this are excluded.  Here in this state our legislators are meeting and they’ll hear from all the usual suspects…but are consumers ever invited to tell their side of the story?

You will get your chance on March 9, 2011 when we hold the 2nd Annual Rally in Tallahassee.  We want to see thousands of homeowners in the state capitol telling your legislators how Fraudclosuregate has personally impacted you.  And now the Mother Jones Article….

After 18 months and more than 700 sworn testimonies, Congress’ Financial Crisis Inquiry Commission wrapped up its hearings last September with three unscheduled witnesses—a last-minute plea from a lawyer got them included, for five minutes each, at the tail end of the commission’s hearing in Sacramento.

A relative helped 79-year-old Lovie Hollis to the microphone. She testified (pdf) that she and her husband Grafton had raised five daughters in their Sacramento home and had paid off their mortgage but had to sell in 2006 when Grafton could no longer get up the stairs. She did not understand the terms on their new home and was unable to pay when the monthly rate suddenly adjusted upward to nearly three times the original mortgage. She answered an ad offering loan modification help. “Tom” operated out of an office in Hollis’s neighborhood. He told her to stop making loan payments while he worked on her case, took her money (and her car), and fled. Hollis, now a widow, lost her home.

Mother Jones Here

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Jan
29

California Appeals Court Rules Homeowners Can Sue Banks for Fraud Over Broken Loan Modification Promises

Well, first let me just say… it’s about damn time.

The Second District Court of Appeals in Los Angeles has ruled that banks are “legally bound by their loan modification promises,” and can be sued for fraud when homeowners rely on such promises and are damaged as a result.

Did I already say that it’s about damn time?  Well, it totally is.

Claudia Aceves received a foreclosure notice from U.S. Bank, so she filed for bankruptcy protection and the foreclosure was halted.  Her plan was to file Chapter 13, which would mean that she could very likely keep her home and under a court approved repayment plan.

Then she got a call from the nice folks at U.S. Bank… and the bank’s representative said… I’m paraphrasing here…

“Oh, Claudia, Claudia, Claudia… this is all just one big misunderstanding.  You don’t need to trouble yourself with the whole bankruptcy thing.  We’d be happy to help you get your loan reinstated and modified… assuming, of course, you wouldn’t mind just withdrawing your bankruptcy filing.”

So, she did.

And just five days later… without so much as a courtesy call or even a “F#@k you” card… U.S. Bank scheduled her home to be auctioned off a month later.

See… this is an excellent example of why I’m starting to think we’ve become too civilized a society.   I was born back in Brooklyn, New York, I mostly grew up in Pittsburgh, and my wife’s from the City of Chicago… and I’m here to tell you that if someone tried to pull something like that on someone else in any of those places back when we were kids, the offending party would pray for the dispute to be settled in a courtroom, you know what I’m saying here?

Claudia told Bob Egelko of the San Francisco Chronicle that the bank was nice enough to contact her attorney the day before the sale to offer her the chance to save her home by agreeing to a higher monthly payment.

The auction went on as scheduled and would you like to venture a guess as to who purchased Claudia’s home?  Come on, you can do it… why, U.S. Bank, of course!  And just two months later, the bank pinned an eviction notice to her door.

What would they say over in England… oh, that’s right… Jolly good show!  In fact, I’d have to add… crackerjack work… that is one fine piece of banking right there, wouldn’t you say?

So, instead of, let’s say… causing someone great bodily harm or significant property damage… Claudia filed a lawsuit against her bank… only to have a lower court judge dismiss it!

Hey look… I can understand that… I mean, she was the one who was having trouble making the mortgage payment on her $845,000 loan, which almost undoubtedly secures a property worth something under $500k.  And she had a chance to keep her home through a court approved repayment plan had she gone ahead with her Chapter 13 filing.

But, noooo… she withdrew her filing, now didn’t she?  And whose fault was that?  She knew she was dealing with a bank, and she went ahead and relied on what they said… I mean… come on… who would do something like that in this day and age?

I could see it if she had gotten a call from say… the mob… you know, good old organized crime.  Sure, then she could have reasonably assumed that the caller would keep his word and help her modify her loan, but a bank representative?  There’s no way I’d believe anything a bank representative told me over the phone.

So, the lower court dismissed her frivolous claim, but what do you know… it must be a brand new day in the California courts because the Second District Appeals Court picked it right back up and, even though they declined to reverse the foreclosure, this past Thursday the court ruled 3-0 that…

“… a lender who falsely promises to help a homeowner prevent foreclosure can be sued for fraud.”

The court, according to Friday’s Chronicle, said:

“… (she) could have reasonably relied on the bank’s promise to work out a loan reinstatement and modification if she did not seek relief under the bankruptcy law…”

During the proceedings held in Los Angeles, U.S. Bank argued that Claudia had acted in “bad faith,” by attempting to avail herself of our nation’s bankruptcy laws in order to avoid foreclosure.

A spokes-jackass from U.S. Bank supposedly said:

“The betch was trying to avoid getting foreclosed on by hiding behind that bankruptcy shiz, so why should we have to deal fairly, tell the truth, and keep our promises?  She’s the one who set the rules here… and come on… we all know that ho can’t afford no $835,000 loan, and if we don’t take her pad back and dump it now, it could be worth a hundred grand less by the end of this year.

If Americans want this country’s banks to get healthy again, they’re going to have to stop getting in our way, and set aside all those ridiculous rights and laws that deadbeats are always yammering on about.  I’m telling you, if people keep resisting like this, we’ll just have to spend more of your tax dollars lobbying and probably even have to order another trill from Uncle Timmy and Aunt Ben.”

Okay, so I made that last part up, about the spokes-jackass, but can you blame me?

And anyway, the court said that Chapter 13 is a legitimate way for a homeowner to reinstate a mortgage and that they didn’t see how Claudia filing for bankruptcy protection would have violated the bank’s rights.  Not only that, but since a federal bankruptcy judge still cannot modify a mortgage by lowering payments or extending the term, Claudia had darn fine reason to rely on the bank’s promise to help her reinstate her loan, and provide her with more favorable terms.

Claudia’s attorney, Nick Alden, told the Chronicle that the decision should also help other homeowners throughout California who have been told by their bank that they would get a modification, and are making trial payments as a result, but could easily find their homes on the auction block at any moment.

Why?  Because they’re banks, that’s why… and these days, banks and fraud are like bees and honey, don’t you know.

So… hey, banker-people-that-read-me… I know you’re there… Google analytics, remember… are you starting to notice anything changing for you guys of late?  Starting to feel a little bit warmer under your heavily starched collars?  Why you guys are starting to be about as popular as Sarah Palin at an Arizona Liberals convention wearing an NRA tee-shirt with a target on each breast.

Do you remember what I started warning you about over a year ago?  Anyone, anyone?  Remember my article, My Grandmother, Standard Oil and the Banks?  Well if you didn’t read it… it’s sure should pack a powerful message about your collective future.

And homeowners… start your lawyers… Here’s a link to the ACEVES DECISION, but in case it doesn’t work because I had some trouble with it, the decision in its entirety follows below.

In case you want to reach Nick Alden or Dennis Moore, the two lawyers in this case, here’s their contact information:

Nick Alden, Attorney at Law

1380 Davies Dr.

Beverly Hills, CA, US 90210

Telephone: +1 (310) 275-6664

Fax: +1 (310) 550-1856

aldenlaw@yahoo.com

Dennis Moore, Attorney at Law

5041 La Mart Dr., Ste 230

Riverside, CA 92507

(951) 660-5289

Fax: (951) 340-3276

Mandelman out.

~~~

Filed 1/27/11

CERTIFIED FOR PUBLICATION

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA

SECOND APPELLATE DISTRICT

DIVISION ONE

CLAUDIA JACQUELINE ACEVES,

Plaintiff and Appellant,

v.

U.S. BANK, N.A., as Trustee, etc.,

Defendant and Respondent.

B220922

(Los Angeles County

Super. Ct. No. BC410890)

APPEAL from an order and a judgment of the Superior Court of Los Angeles County, Michael L. Stern, Judge.  Affirmed in part and reversed in part.

Dennis Moore; Nick A. Alden for Plaintiff and Appellant.

Brooks Bauer, Michael R. Brooks and Bruce T. Bauer for Defendant and Respondent.

___________________________________________

As alleged in this case, plaintiff, a married woman, obtained an adjustable rate loan from a bank to purchase real property secured by a deed of trust on her residence.  About two years into the loan, she could not afford the monthly payments and filed for bankruptcy under chapter 7 of the Bankruptcy Code (11 U.S.C. §§ 701–784).  She intended to convert the chapter 7 proceeding to a chapter 13 proceeding (11 U.S.C. §§ 1301–1330) and to enlist the financial assistance of her husband to reinstate the loan, pay the arrearages, and resume the regular loan payments.

Plaintiff contacted the bank, which promised to work with her on a loan reinstatement and modification if she would forgo further bankruptcy proceedings.  In reliance on that promise, plaintiff did not convert her bankruptcy case to a chapter 13 proceeding or oppose the bank’s motion to lift the bankruptcy stay.  While the bank was promising to work with plaintiff, it was simultaneously complying with the notice requirements to conduct a sale under the power of sale in the deed of trust, commonly referred to as a nonjudicial foreclosure or foreclosure.  (See Civ. Code, §§ 2924, 2924a–2924k.)

The bankruptcy court lifted the stay.  But the bank did not work with plaintiff in an attempt to reinstate and modify the loan.  Rather, it completed the foreclosure.

Plaintiff filed this action against the bank, alleging a cause of action for promissory estoppel, among others.  She argued the bank’s promise to work with her in reinstating and modifying the loan was enforceable, she had relied on the promise by forgoing bankruptcy protection under chapter 13, and the bank subsequently breached its promise by foreclosing.  The trial court dismissed the case on demurrer.

We conclude (1) plaintiff could have reasonably relied on the bank’s promise to work on a loan reinstatement and modification if she did not seek relief under chapter 13, (2) the promise was sufficiently concrete to be enforceable, and (3) plaintiff’s decision to forgo chapter 13 relief was detrimental because it allowed the bank to foreclose on the property.  Contrary to the bank’s contention that plaintiff’s use of the Bankruptcy Code was ipso facto bad faith, chapter 13 is “‘uniquely tailored to protect homeowners’ primary residences [from foreclosure].’”  (In re Willette (Bankr. D.Vt. 2008) 395 B.R. 308, 322.)

I

BACKGROUND

The facts of this case are taken from the allegations of the operative complaint, which we accept as true.  (See Hensler v. City of Glendale (1994) 8 Cal.4th 1, 8, fn. 3.)

A.        Complaint

This action was filed on April 1, 2009.  Two months later, a first amended complaint was filed.  On August 17, 2009, after the sustaining of a demurrer, a second amended complaint (complaint) was filed.  The complaint alleged as follows.

Plaintiff Claudia Aceves, an unmarried woman, obtained a loan from Option One Mortgage Corporation (Option One) on April 20, 2006.  The loan was evidenced by a note secured by a deed of trust on Aceves’s residence.  Aceves borrowed $845,000 at an initial rate of 6.35 percent.  After two years, the rate became adjustable.  The term of the loan was 30 years.  Aceves’s initial monthly payments were $4,857.09.

On March 25, 2008, Option One transferred its entire interest under the deed of trust to defendant U.S. Bank, National Association, as the “Trustee for the Certificateholders of Asset Backed Securities Corporation Home Equity Loan Trust, Series OOMC 2006-HE5” (U.S. Bank).  The transfer was effected through an “Assignment of Deed of Trust.”  U.S. Bank therefore became Option One’s assignee and the beneficiary of the deed of trust.  Also on March 25, 2008, U.S. Bank, by way of a “Substitution of Trustee,” designated Quality Loan Service Corporation (Quality Loan Service) as the trustee under the deed of trust.  The Substitution of Trustee was signed by the bank’s attorney-in-fact.

In January 2008, Aceves could no longer afford the monthly payments on the loan.  On March 26, 2008, Quality Loan Service recorded a “Notice of Default and Election to Sell Under Deed of Trust.”  (See Civ. Code, § 2924.)  Shortly thereafter, Aceves filed for bankruptcy protection under chapter 7 of the Bankruptcy Code (11 U.S.C. §§ 701–784), imposing an automatic stay on the foreclosure proceedings (see 11 U.S.C. § 362(a)).  Aceves contacted U.S. Bank and was told that, once her loan was out of bankruptcy, the bank “would work with her on a mortgage reinstatement and loan modification.”  She was asked to submit documents to U.S. Bank for its consideration.

Aceves intended to convert her chapter 7 bankruptcy case to a chapter 13 case (see 11 U.S.C. §§ 1301–1330) and to rely on the financial resources of her husband “to save her home” under chapter 13.  In general, chapter 7, entitled “Liquidation,” permits a debtor to discharge unpaid debts, but a debtor who discharges an unpaid home loan cannot keep the home; chapter 13, entitled “Adjustment of Debts of an Individual with Regular Income,” allows a homeowner in default to reinstate the original loan payments, pay the arrearages over time, avoid foreclosure, and retain the home.  (See 1 Collier on Bankruptcy (16th ed. 2010) ¶¶ 1.07[1][a] to 1.07[1][g], 1.07[5][a] to 1.07[5][e], pp. 1‑25 to 1‑30, 1‑43 to 1‑45.)

U.S. Bank filed a motion in the bankruptcy court to lift the stay so it could proceed with a nonjudicial foreclosure.

On or about November 12, 2008, Aceves’s bankruptcy attorney received a letter from counsel for the company servicing the loan, American Home Mortgage Servicing, Inc. (American Home).  The letter requested that Aceves’s attorney agree in writing to allow American Home to contact Aceves directly to “explore Loss Mitigation possibilities.”  Thereafter, Aceves contacted American Home’s counsel and was told they could not speak to her before the motion to lift the bankruptcy stay had been granted.

In reliance on U.S. Bank’s promise to work with her to reinstate and modify the loan, Aceves did not oppose the motion to lift the bankruptcy stay and decided not to seek bankruptcy relief under chapter 13.  On December 4, 2008, the bankruptcy court lifted the stay.  On December 9, 2008, although neither U.S. Bank nor American Home had contacted Aceves to discuss the reinstatement and modification of the loan, U.S. Bank scheduled Aceves’s home for public auction on January 9, 2009.

On December 10, 2008, Aceves sent documents to American Home related to reinstating and modifying the loan.  On December 23, 2008, American Home informed Aceves that a “negotiator” would contact her on or before January 13, 2009 — four days after the auction of her residence.  On December 29, 2008, Aceves received a telephone call from “Samantha,” a negotiator from American Home.  Samantha said to forget about any assistance in avoiding foreclosure because the “file” had been “discharged” in bankruptcy.  On January 2, 2009, Samantha contacted Aceves again, saying that American Home had mistakenly decided not to offer her any assistance:  American Home incorrectly thought Aceves’s loan had been discharged in bankruptcy; instead, Aceves had merely filed for bankruptcy.  Samantha said that, as a result of American Home’s mistake, it would reconsider a loss mitigation proposal.  On January 8, 2009, the day before the auction, Samantha called Aceves’s bankruptcy attorney and stated that the new balance on the loan was $965,926.22; the new monthly payment would be more than $7,200; and a $6,500 deposit was due immediately via Western Union.  Samantha refused to put any of those terms in writing.  Aceves did not accept the offer.

On January 9, 2009, Aceves’s home was sold at a trustee’s sale to U.S. Bank.  On February 11, 2009, U.S. Bank served Aceves with a three-day notice to vacate the premises and, a month later, filed an unlawful detainer action against her and her husband (U.S. Bank, N.A. v. Aceves (Super. Ct. L.A. County, 2009, No. 09H00857)).  Apparently, Aceves and her husband vacated the premises during the eviction proceedings.

U.S. Bank never intended to work with Aceves to reinstate and modify the loan.  The bank so promised only to convince Aceves to forgo further bankruptcy proceedings, thereby permitting the bank to lift the automatic stay and foreclose on the property.

The complaint alleged causes of action against U.S. Bank for quiet title, slander of title, fraud, promissory estoppel, and declaratory relief.  It also sought to set aside the trustee’s sale and to void the trustee’s deed upon the sale of the home.

B.        Demurrer

U.S. Bank filed a demurrer separately attacking each cause of action and the requested remedies.  Aceves filed opposition.

At the hearing on the demurrer, Aceves’s attorney argued that Aceves and her husband “could have saved their house through bankruptcy,” but “due to the promises of the bank, they didn’t go those routes to save their house.  [¶] . . . [¶] . . . [T]hat’s the whole essence of promissory estoppel.  [¶] . . . [¶]  Prior to [American Home’s November 12, 2008] letter, there’s numerous phone contacts and conversations with [American Home], which was the agent for U.S. Bank, regarding, ‘Yes, once we get leave, we will work with you, . . . and they did not work with her at all.’”  The trial court replied:  “The foreclosure took place.  There’s no promissory fraud or anything that deluded [Aceves] under the circumstances.”

On October 29, 2009, the trial court entered an order sustaining the demurrer without leave to amend and a judgment in favor of U.S. Bank.  Aceves filed this appeal.

II

DISCUSSION

Aceves focuses primarily on her claim for promissory estoppel, arguing it is adequately pleaded.  She also contends her other claims should have survived the demurrer.  U.S. Bank counters that the trial court properly dismissed the case.

We conclude Aceves stated a claim for promissory estoppel.  As alleged, in reliance on a promise by U.S. Bank to work with her in reinstating and modifying the loan, Aceves did not attempt to save her home under chapter 13.  Yet U.S. Bank then went forward with the foreclosure and did not commence negotiations toward a possible loan solution.  As demonstrated in its brief on appeal, U.S. Bank fails to appreciate that chapter 13 may be used legitimately to assist a borrower in reinstating a home loan and avoiding foreclosure after a default.

All but one of Aceves’s remaining claims were properly dismissed.  She adequately pleaded a claim for fraud.  But the record does not support her other claims or requests for relief:  The complaint does not allege any irregularities in the foreclosure process that would permit the trial court to void the deed of sale or otherwise invalidate the foreclosure.

A.        Promissory Estoppel

“‘The elements of a promissory estoppel claim are “(1) a promise clear and unambiguous in its terms; (2) reliance by the party to whom the promise is made; (3) [the] reliance must be both reasonable and foreseeable; and (4) the party asserting the estoppel must be injured by his reliance.” . . .’”  (Advanced Choices, Inc. v. State Dept. of Health Services (2010) 182 Cal.App.4th 1661, 1672.)

1.  Clear and Unambiguous Promise

“‘[A] promise is an indispensable element of the doctrine of promissory estoppel.  The cases are uniform in holding that this doctrine cannot be invoked and must be held inapplicable in the absence of a showing that a promise had been made upon which the complaining party relied to his prejudice . . . .’ . . . The promise must, in addition, be ‘clear and unambiguous in its terms.’”  (Garcia v. World Savings, FSB (2010) 183 Cal.App.4th 1031, 1044, citation omitted.)  “To be enforceable, a promise need only be ‘“definite enough that a court can determine the scope of the duty[,] and the limits of performance must be sufficiently defined to provide a rational basis for the assessment of damages.”’ . . . It is only where ‘“a supposed ‘contract’ does not provide a basis for determining what obligations the parties have agreed to, and hence does not make possible a determination of whether those agreed obligations have been breached, [that] there is no contract.”’”  (Id. at p. 1045, citation omitted.)  “[T]hat a promise is conditional does not render it unenforceable or ambiguous.”  (Ibid.)

U.S. Bank agreed to “work with [Aceves] on a mortgage reinstatement and loan modification” if she no longer pursued relief in the bankruptcy court.  This is a clear and unambiguous promise.  It indicates that U.S. Bank would not foreclose on Aceves’s home without first engaging in negotiations with her to reinstate and modify the loan on mutually agreeable terms.

U.S. Bank’s discussion of Laks v. Coast Fed. Sav. & Loan Assn. (1976) 60 Cal.App.3d 885 misses the mark.  There, the plaintiffs applied for a loan and relied on promissory estoppel in arguing that the lender was bound to make the loan.  The Court of Appeal affirmed the dismissal of the case on demurrer, explaining that the alleged promise to make a loan was unclear and ambiguous because it did not include all of the essential terms of a loan, including the identity of the borrower and the security for the loan.  In contrast, Aceves contends U.S. Bank promised but failed to engage in negotiations toward a solution of her loan problems.  Thus, the question here is simply whether U.S. Bank made and kept a promise to negotiate with Aceves, not whether, as in Laks, the bank promised to make a loan or, more precisely, to modify a loan.  Aceves does not, and could not, assert she relied on the terms of a modified loan agreement in forgoing bankruptcy relief.  She acknowledges that the parties never got that far because U.S. Bank broke its promise to negotiate with her in an attempt to reach a mutually agreeable modification.  While Laks turned on the sufficiency of the terms of a loan, Aceves’s claim rests on whether U.S. Bank engaged in the promised negotiations.  The bank either did or did not negotiate.

Further, U.S. Bank asserts that it offered Aceves a loan modification, referring to the offer it made the day before the auction.  That assertion, however, is of no avail.  Aceves’s promissory estoppel claim is not based on a promise to make a unilateral offer but on a promise to negotiate in an attempt to reach a mutually agreeable loan modification.  And, even assuming this case involved a mere promise to make a unilateral offer, we cannot say the bank’s offer satisfied such a promise in light of the offer’s terms and the circumstances under which it was made.

2.  Reliance on the Promise

Aceves relied on U.S. Bank’s promise by declining to convert her chapter 7 bankruptcy proceeding to a chapter 13 proceeding, by not relying on her husband’s financial assistance in developing a chapter 13 plan, and by not opposing U.S. Bank’s motion to lift the bankruptcy stay.

3.  Reasonable and Foreseeable Reliance

“‘Promissory estoppel applies whenever a “promise which the promissor should reasonably expect to induce action or forbearance on the part of the promisee or a third person and which does induce such action or forbearance” would result in an “injustice” if the promise were not enforced. . . .’”  (Advanced Choices, Inc. v. State Dept. of Health Services, supra, 182 Cal.App.4th at pp. 1671–1672, citation omitted, italics added.)

“[A] party plaintiff’s misguided belief or guileless action in relying on a statement on which no reasonable person would rely is not justifiable reliance. . . . ‘If the conduct of the plaintiff in the light of his own intelligence and information was manifestly unreasonable, . . . he will be denied a recovery.’”  (Kruse v. Bank of America (1988) 202 Cal.App.3d 38, 54, citation omitted.)  A mere “hopeful expectation[] cannot be equated with the necessary justifiable reliance.”  (Id. at p. 55.)

We conclude Aceves reasonably relied on U.S. Bank’s promise; U.S. Bank reasonably expected her to so rely; and it was foreseeable she would do so.  U.S. Bank promised to work with Aceves to reinstate and modify the loan.  That would have been more beneficial to Aceves than the relief she could have obtained under chapter 13.  The bankruptcy court could have reinstated the loan — permitted Aceves to cure the default, pay the arrearages, and resume regular loan payments — but it could not have modified the terms of the loan, for example, by reducing the amount of the regular monthly payments or extending the life of the loan.  (See 11 U.S.C. § 1322(b)(2), (3), (5), (c)(1); 8 Collier on Bankruptcy, supra, ¶¶ 1322.06[1], 1322.07[2], 1322.09[1]–[6], 1322.16 & fn. 5, pp. 23–24, 31–32, 34–42, 55–56.)  By promising to work with Aceves to modify the loan in addition to reinstating it, U.S. Bank presented Aceves with a compelling reason to opt for negotiations with the bank instead of seeking bankruptcy relief.  (See Garcia v. World Savings, FSB, supra, 183 Cal.App.4th at pp. 1041–1042 [discussing justifiable reliance].)

We emphasize that this case involves a long-term loan secured by a deed of trust, one in which the last payment under the loan schedule would be due after the final payment under a bankruptcy plan.  (See 11 U.S.C. § 1322(b)(5).)  Aceves had more than 28 years left on the loan, and a bankruptcy plan could not have exceeded five years.  In contrast, if a case involves a short-term loan, where the last payment under the original loan schedule is due before the final payment under the bankruptcy plan, the bankruptcy court has the authority to modify the terms of the loan.  (See 11 U.S.C. § 1322(c)(2); In re Paschen (11th Cir. 2002) 296 F.3d 1203, 1205–1209; 8 Collier on Bankruptcy, supra, ¶ 1322.17, pp. 57–58; March et al., Cal. Practice Guide: Bankruptcy (The Rutter Group 2010) ¶ 13:396, p. 13‑45; compare id. ¶¶ 13:385 to 13:419, pp. 13‑42 to 13‑48 [discussing short-term debts] with id. ¶¶ 13:440 to 13:484, pp. 13‑49 to 13‑54 [discussing long-term debts].)  The modification of a short-term loan may include “lienstripping,” that is, the bifurcation of the loan into secured and unsecured components based on the value of the home, with the unsecured component subject to a “cramdown.”  (See In re Paschen, supra, 296 F.3d at pp. 1205–1209; 8 Collier on Bankruptcy, supra, ¶ 1322.17, pp. 57–58; see also March et al., Cal. Practice Guide: Bankruptcy, supra, ¶¶ 13:370 to 13:371.1, p. 13‑41 [discussing lienstripping].)  If a lien is “stripped down,” the lender is “only assured of receiving full [payment] for the secured portion of the [bankruptcy] claim.”  (In re Paschen, supra, 296 F.3d at p. 1206.)

4.  Detriment

U.S. Bank makes no attempt to hide its disdain for the protections offered homeowners by chapter 13, referring disparagingly to Aceves’s bankruptcy case as “bad faith.”  But “Chapter 13’s greatest significance for debtors is its use as a weapon to avoid foreclosure on their homes.  Restricting initial . . . access to Chapter 13 protection will increase foreclosure rates for financially distressed homeowners.  Loss of homes hurts not only the individual homeowner but also the family, the neighborhood and the community at large.  Preserving access to Chapter 13 will reduce this harm.

“Chapter 13 bankruptcies do not result in destruction of the interests of traditional mortgage lenders.  Under Chapter 13, a debtor cannot discharge a mortgage debt and keep her home.  Rather, a Chapter 13 bankruptcy offers the debtor an opportunity to cure a mortgage delinquency over time — in essence it is a statutorily mandated payment plan — but one that requires the debtor to pay precisely the amount she would have to pay to the lender outside of bankruptcy.  Under Chapter 13, the plan must provide the amount necessary to cure the mortgage default, which includes the fees and costs allowed by the mortgage agreement and by state law.  Mortgage lenders who are secured only by an interest in the debtor’s residence enjoy even greater protection under 11 U.S.C. § 1322(b)(2) . . . . Known as the ‘anti-modification provision,’ [section] 1322(b)(2) bars a debtor from modifying any rights of such a lender — including the payment schedule provided for under the loan contract. . . . [Cf. 11 U.S.C. § 1322(c)(2) [bankruptcy court has authority to modify rights of lender, including payment schedule, in cases involving short-term mortgages]; see pt. II.A.3, ante.]

“Even though a debtor must, through reinstatement of her delinquent mortgage by a Chapter 13 repayment plan . . . , pay her full obligation to the lender, Chapter 13 remains the only viable way for most mortgage debtors to cure defaults and save their homes.  Mortgage lenders are extraordinarily unwilling to accept repayment schedules outside of bankruptcy. . . . There is no history to support any claim that lenders will accommodate the need for extended workouts without the pressure of bankruptcy as an option for consumer debtors.  Reducing the availability of [C]hapter 13 protection to mortgage debtors is most likely to result in higher foreclosure rates, not in greater flexibility by lenders.”  (DeJarnatt, Once Is Not Enough: Preserving Consumers’ Rights To Bankruptcy Protection (Spring 1999) Ind. L.J. 455, 495–496, fn. omitted.)

“It is unrealistic to think mortgage companies will do workouts without the threat of the debtor’s access to Chapter 13 protection.  The bankruptcy process is still very protective of the mortgage industry.  To the extent that the existence of Chapter 13 protections increases the costs of mortgage financing to all consumers, it can and should be viewed as an essential form of consumer insurance . . . .”  (DeJarnatt, Once Is Not Enough:  Preserving Consumers’ Rights To Bankruptcy Protection, supra, Ind. L.J. at p. 499, fn. omitted.)

We mention just a few of the rights Aceves sacrificed by deciding to forgo a chapter 13 proceeding.  First, although Aceves initially filed a chapter 7 proceeding, “a chapter 7 debtor may convert to a case[] under chapter []13 at any time without court approval, so long as the debtor is eligible for relief under the new chapter.”  (1 Collier on Bankruptcy, supra, ¶ 1.06, p. 24, italics added; accord, March et al., Cal. Practice Guide: Bankruptcy, supra, ¶¶ 5:1700 to 5:1701, 5:1715 to 5:1731, pp. 5(II)‑1, 5(II)‑3 to 5(II)‑5; see 11 U.S.C. § 706(a).)  In addition, Aceves could have “cured” the default, reinstating the loan to predefault conditions.  (See In re Frazer (Bankr. 9th Cir. 2007) 377 B.R. 621, 628; In re Taddeo (2d Cir. 1982) 685 F.2d 24, 26–28; 11 U.S.C. § 1322(b)(5); March et al., Cal. Practice Guide: Bankruptcy, supra, ¶ 13:450, p. 13‑50.)  She also would have had a “reasonable time” — a maximum of five years — to make up the arrearages.  (See 11 U.S.C. § 1322(b)(5), (d); 8 Collier on Bankruptcy, supra, ¶ 1322.09[5], pp. 39–40; March et al., Cal. Practice Guide: Bankruptcy, supra, ¶ 13:443, p. 13‑49.)  And, by complying with a bankruptcy plan, Aceves could have prevented U.S. Bank from foreclosing on the property.  (See 8 Collier on Bankruptcy, supra, ¶¶ 1322.09[1] to 1322.09[3], 1322.16, pp. 34–37, 55–56.)  “‘“Indeed, the bottom line of most Chapter 13 cases is to preserve and avoid foreclosure of the family house.”’”  (In re King (Bankr. N.D.Fla. 1991) 131 B.R. 207, 211; see also March et al., Cal. Practice Guide: Bankruptcy, supra, ¶¶ 8:1050, 8:1375 to 8:1411, pp. 8(II)‑1, 8(II)‑42 to 8(II)‑47 [discussing automatic stay]; In re Hoggle (11th Cir. 1994) 12 F.3d 1008, 1008–1012 [affirming district court order denying lender’s motion for relief from automatic stay]; Lamarche v. Miles (E.D.N.Y. 2009) 416 B.R. 53, 55–62 [affirming bankruptcy court order denying landlord’s motion to set aside automatic stay]; In re Gatlin (Bankr. W.D.Ark. 2006) 357 B.R. 519, 520–523 [denying lender’s motion for relief from automatic stay].)

U.S. Bank maintains that even if Aceves had pursued relief under chapter 13, she could not have afforded the payments under a bankruptcy plan.  But the complaint alleged that, with the financial assistance of her husband, Aceves could have saved her home under chapter 13.  We accept the truth of Aceves’s allegations over U.S. Bank’s speculation.  (See Hensler v. City of Glendale, supra, 8 Cal.4th at p. 8, fn. 3.)

5.  Absence of Consideration

U.S. Bank argues that an oral promise to postpone either a loan payment or a foreclosure is unenforceable.  We have previously addressed that argument, stating:  “‘[I]n the absence of consideration, a gratuitous oral promise to postpone a sale of property pursuant to the terms of a trust deed ordinarily would be unenforceable under [Civil Code] section 1698.’  (Raedeke v. Gibraltar Sav. & Loan Assn. (1974) 10 Cal.3d 665, 673, italics added.)  The same holds true for an oral promise to allow the postponement of mortgage payments.  (California Securities Co. v. Grosse (1935) 3 Cal.2d 732, 733 [applying Civil Code section 1698].)  However, ‘. . . the doctrine of promissory estoppel is used to provide a substitute for the consideration which ordinarily is required to create an enforceable promise. . . . “The purpose of this doctrine is to make a promise binding, under certain circumstances, without consideration in the usual sense of something bargained for and given in exchange. . . .”’  (Raedeke, supra, 10 Cal.3d at p. 672.)  ‘“Under this doctrine a promisor is bound when he should reasonably expect a substantial change of position, either by act or forbearance, in reliance on his promise, if injustice can be avoided only by its enforcement. . . .”’”  (Sutherland v. Barclays American/Mortgage Corp. (1997) 53 Cal.App.4th 299, 312; accord, Garcia v. World Savings, FSB, supra, 183 Cal.App.4th at pp. 1039–1041.)  We further commented:  “When Raedeke and California Securities Co. were decided, Civil Code section 1698 provided in its entirety:  ‘A contract in writing may be altered by a contract in writing, or by an executed oral agreement, and not otherwise.’ . . . In 1976, a new section 1698 was enacted which states in part:  ‘A contract in writing may be modified by a contract in writing . . . [or] by an oral agreement to the extent that the oral agreement is executed by the parties. . . . Nothing in this section precludes in an appropriate case the application of rules of law concerning estoppel . . . .’”  (Sutherland v. Barclays American/Mortgage Corp., supra, 53 Cal.App.4th at p. 312, fn. 8, citations omitted.)  Our earlier analysis in Sutherland applies here.

Finally, a promissory estoppel claim generally entitles a plaintiff to the damages available on a breach of contract claim.  (See Toscano v. Greene Music (2004) 124 Cal.App.4th 685, 692–693.)  Because this is not a case where the homeowner paid the funds needed to reinstate the loan before the foreclosure, promissory estoppel does not provide a basis for voiding the deed of sale or otherwise invalidating the foreclosure.  (See Garcia v. World Savings, FSB, supra, 183 Cal.App.4th at p. 1047, distinguishing Bank of America v. La Jolla Group II (2005) 129 Cal.App.4th 706, 711–714.)

B.        Remaining Claims

The elements of fraud are similar to the elements of promissory estoppel, with the additional requirements that a false promise be made and that the promisor know of the falsity when making the promise.  (See McClain v. Octagon Plaza, LLC (2008) 159 Cal.App.4th 784, 792–794 [discussing elements of fraud].)  Aceves has adequately alleged those facts.

Aceves’s other claims and requests for relief lack merit as a matter of law.  All of them are based on alleged irregularities in the foreclosure process.  We see no irregularities that would justify relief.  For example, Aceves contends U.S. Bank’s designation of Quality Loan Service as the trustee under the deed of trust was defective because the “Substitution of Trustee” was signed by the bank’s attorney-in-fact.  But Aceves cites no pertinent authority for her contention.  (See Schoendorf v. U.D. Registry, Inc. (2002) 97 Cal.App.4th 227, 237–238 [party forfeits contention absent citation of authority].)  Neither Civil Code section 2934a, which governs the substitution of trustees, nor the trust deed itself precludes an attorney-in-fact from signing a Substitution of Trustee.  And case law strongly suggests Aceves is wrong.  (See Tran v. Farmers Group, Inc. (2002) 104 Cal.App.4th 1202, 1213 [“an attorney-in-fact is an agent owing a fiduciary duty to the principal”]; Burgess v. Security-First Nat. Bank (1941) 44 Cal.App.2d 808, 818–819 [person can perform any legal act through attorney-in-fact that he or she could perform in person, including entering into contracts].)

Aceves also takes issue with the notice of default, pointing out that it mistakenly identified Option One as the beneficiary under the deed of trust when U.S. Bank was actually the beneficiary.  Although this contention is factually correct, it is of no legal consequence.  Aceves did not suffer any prejudice as a result of the error.  Nor could she.  The notice instructed Aceves to contact Quality Loan Service, the trustee, not Option One, if she wanted “[t]o find out the amount you must pay, or arrange for payment to stop the foreclosure, or if your property is in foreclosure for any other reason.”  The notice also included the address and telephone number for Quality Loan Service, not Option One.  Absent prejudice, the error does not warrant relief.  (See Knapp v. Doherty (2004) 123 Cal.App.4th 76, 93–94 & fn. 9.)

Last, after the filing of the reply brief and before oral argument, we requested additional briefing on the protections accorded by chapter 13.  In her letter brief, Aceves went beyond the scope of the request and presented arguments not previously made about the order in which various documents were recorded.  The new arguments were unsolicited; Aceves did not explain why the arguments were not raised earlier; and U.S. Bank had no opportunity to respond.  Accordingly, we do not reach them.  (See City of Costa Mesa v. Connell (1999) 74 Cal.App.4th 188, 197; Campos v. Anderson (1997) 57 Cal.App.4th 784, 794, fn. 3.)

It follows that the trial court properly sustained the demurrer without leave to amend with respect to all claims and requests for relief other than the claims for promissory estoppel and fraud.  Aceves should be allowed to pursue those two claims.

III

DISPOSITION

The order and the judgment are reversed to the extent they dismissed the claims for promissory estoppel and fraud.  In all other respects, the order and judgment are affirmed.  Appellant is entitled to costs on appeal.

CERTIFIED FOR PUBLICATION.

MALLANO, P. J.

We concur:

ROTHSCHILD, J.

JOHNSON, J.

Jan
24

Do you need a lawyer to get a loan modified?

Okay, I’d like to straighten this issue out… Do you need a lawyer to get your mortgage modified?

(This is being written in response to a homeowner in Arizona asking a question on ABC15.com.)

By way of introduction, I’ve never been paid a nickel having anything to do with performing loan modification services, I am not personally at risk of foreclosure, I’m not an attorney, nor have I ever been in the mortgage, real estate, banking or related industries.  I’m a writer that has to-date written roughly 400 in-depth articles on the political, economic, social and legal aspects of the financial and foreclosure crises and loan modifications.

Over the last 2+ years, I’ve interviewed thousands of homeowners and hundreds of attorneys, along with numerous mortgage experts, real estate licensees, bankers and mortgage servicers.  I’ve been a speaker on the foreclosure crisis at professional conferences held by the American Bar Association, Committee on Consumer Financial Services, and a judicial conference for 9th Circuit judges.  I am an outspoken advocate for homeowners.  For a more extensive bio covering my professional career, click here.

Now, as to your question: Do you need a lawyer to get your mortgage modified? No, there’s certainly no requirement that you be represented by an attorney to get a mortgage modified.  But, what you’re really asking is: Should you have an attorney represent you when trying to get a loan modified, right?

The answer is… it depends on you, but quite possibly… yes.

First, understand that there are only three kinds of mortgage servicers: 1. Unbelievably Annoying.  2. Unbearably Frustrating.  3. Infuriating to the point that you daydream about setting your own home on fire before letting them have it.   (And I’m not recommending that, it’s a joke, okay?)

Servicers make more money foreclosing than they do modifying loans, so that’s what they’re likely to try to do if they can, but not only that… before they try to foreclose, they’ll make you wait on hold forever, lose your paperwork three or four times, send you the rudest letters ever written, call you at 8 AM to ask why you haven’t made your payment… whatever obnoxious things they can do, they will do… count on it.

The mortgage servicers in this country don’t follow HAMP rules often, they lie often, they are wrong in what they tell homeowners often… AND I DO MEAN ALL OF THEM… Chase, BofA, Wells… yes I mean you guys specifically… and should any of the servicers want to sue me for saying that… you know, defamation or whatever… please file your damn suit TODAY!  I’m easy to serve… Just remember, I’m not folding, settling or anything remotely close… file it and let’s see if we can get an expedited trial date… because we’re definitely going all the way to trial and I’m certainly ready to proceed… just say when.

But, you might want to read this before you file… Chief Judge Gonzalez calls WaMu’s Conduct “Immoral, Unethical, Oppressive, Unscrupulous or Substantially Injurious to Consumers” (You go, Your Honor.)

Or this… The Kings and Queens Loan Mod Scammers: Arizona & Nevada Sue Bank of America Over Loan Modification Program

Or this… Report Shows Treasury Disagrees With Loan Mod Decisions at Chase, Wells & BofA – Requires Servicers to Make Changes Going Forward

Or who could ever forget this… INSIDE CHASE and the Perfect Foreclosure

I can go on like this forever, by the way… I’m not proud… or tired.

People stress out terribly during the modification process, they can’t sleep… they’re emotional, unknowledgeable, afraid and ashamed… not exactly the best position to be in when negotiating with a bank the size of Australia and Canada combined.  And, Bank of America, JPMorgan Chase and the rest don’t care about you threatening to sue them… besides you’re talking to a minimum wage person whose last job was asking people if they wanted fries with that… or darn close.

All of that being said… people do get their loans modified on their own, although many times they end up with terrible terms because by the time their bank offers them anything they’re so grateful they say yes to whatever is offered.  Running a REST Report and submitting it to your servicer, assuming it shows that you do in fact qualify, helps a lot… but it’s not a substitute for a good lawyer.

Qualified (and of course ethical) lawyers are infinitely better than the vast majority of homeowners for the same reason that I’m afraid of my wife, but I’m not afraid of yours… do you know what I mean by that?  Lawyers aren’t emotional, afraid, unknowledgeable or ashamed, and they deal with the banks every day on modifications, so they know who to call and what to say.  Nine times out of ten… they get much better results than any homeowner does flying solo.

By the way… I recently wrote an article on how to tell a good loan modification law firm from a scam, and you can find it online by searching: How to Tell Legitimate Loan Modification Firm from an Illegal Operation or Scam… The FTC’s New Bright Line MARS Rule.  You also might want to read: Mandelman’s Uncommon Advice for Getting Through the Loan Modification Process Without Losing It.  And you also might check out: How Banks View Loan Modifications, which I wrote about a year ago.

And for sure, all homeowners should read this… Reporting on Ongoing Outcomes Using the REST Report.

Now let me address what Joe Duffin of Blue Roof Realty said in his answer to your question.  With all due respect to Mr. Duffin, it’s not so much that he’s wrong in what he’s said, it’s more that his advice is nothing more than the same generic stuff you’ll get on thousands of Websites written by people with very little real life experience with loan modifications.  I’m sure he’s a good guy who is trying to help, and for that I applaud him.

  1. Shop around?  NO! Don’t “shop around.”  Every company you call will have great sounding sales people and that’s not how you want to make a decision.
  2. If you don’t know any local lawyers you can ask for a referral, call Legal Aid in your hometown.  They probably won’t be able to represent you… you have to be very low income to get free legal help, but the lawyers that work there know who the good private practice attorneys are that are representing homeowners and helping with loan modifications.
  3. Negotiate?  NO!  Okay, let’s face facts here… you don’t mind paying the fee, you just don’t want to get taken advantage of by some scammer, right?  So, concentrate on finding someone you’re sure of and stop trying to save $500.
  4. Forget about the whole “performance based” idea.  There’s no legitimate attorney anywhere that wants to work on your loan modification for months in the hopes of earning a $500 bonus, and besides it’s like a hospital bill… no one thinks you’ll pay it anyway.  You only hire a lawyer when the outcome is uncertain and you pay them for their time, knowledge, experience and effort… and they hate losing someone’s home.  How would you feel if you lost someone’s home?  Well, them too.
  5. Clarify define results?  Assuming you qualify for HAMP, your lawyer or servicer will pretty much tell you what your modified payment will be, there’s a formula.
  6. Mr. Duffin’s quite right when he says to be “patient and positive” when calling the firm for updates, but even better… ask them how often they update, and whether they’d prefer to be contacted through email or phone of you have a question.  Just know this… they on your side.
  7. Mr. Duffin’s also right when he says there are alternatives, and because he’s a Realtor, he mentions a “short sale,” but that’s not really an alternative because that means you don’t keep your house.  Short sales are the same uber-headache as loan modifications and you can end up losing the home to foreclosure anyway.  You want your home?  Then fight for it and don’t stop.

One more thing…

The FTC’s new MARS rule essentially makes it impossible for anyone but lawyers to handle loan modifications… any other kind of company is not allowed to charge you a dime until you approve a written offer from your servicer… and no one could operate a business like that.  So… it’s a lawyer you’re looking for… not a company that plays one on TV.

In closing I just want to say take your time and read up on everything to do with loan modifications.  You can email me at mandelman@mac.com.  I see homeowners get permanent loan modifications every single day… HAMP has only modified a little under 500,000 loans according to Treasury, but in-house modifications are in the 3+ million range.

It’s not easy, but it’s not Mt. Everest either… and start saving money everyday… see how much you can possibly save… get a big jar and save your change… you may need it to save your home… pay off credit cards, or whatever.  And if you don’t end up needing the money you’ve saved, you can use it to go on vacation after your loan gets modified… you’ll need a vacation by then for sure.

Heck, just having to write all that once again tired me out…

Mandelman out.

Jan
23

How Banks View Loan Modifications

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I can’t think of any subject that has been so widely and frequently discussed and studied, over such a long period of time, by such a large number of experts and observers, who continually espouse such a diverse range of opinions and cite such a large number of conflicting facts, that is still so misunderstood… or understood differently by different people… or in short, is such a mess… that affects so many people… and is so important to our government and our economy… yet remains pretty much unsolvable… AS LOAN MODIFICATIONS.

See… loan modifications today represent such a complex subject that even writing a sentence describing the situation surrounding them, such as the one above, was a pain in the neck.

Let’s start with the questions on everyone’s mind… Why aren’t more loans getting modified?  Why is it so difficult to get the bank to modify a mortgage?  Why are trial modifications ending in foreclosure?  Why is it that people are consistently treated so poorly by the banks?  Is it the investors that are making it hard to get a loan modification?  Is the government doing enough to get banks to modify loans?  And should people hire an attorney to help them obtain a loan modification, or go it alone?  That’s at least a pretty good start, right?

I think the fundamental thing that almost no one understands involves how a bank views a borrower’s request for a loan modification.  Lot’s of people, including me in past articles, have said that banks simply don’t want to modify mortgages.  Lot’s of people, including me, have also pointed out that servicers make more money by foreclosing than modifying loans.

All of those points apply in certain circumstances, but they’re also beside the point to some degree.

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A Banker’s View…

Your bank views you calling to request that your mortgage be modified as the beginning of a process.  Maybe you truly need and deserve a loan modification, but maybe not.  The only way the bank will be able to tell one way or the other is by putting you through that process, and it’s not a pleasant process in the least.

Let’s say that you’re someone that has good credit, you’ve never missed a payment, and now are saying that you need your loan modified or you may lose your home to foreclosure.  When you call your bank to ask about a loan modification, they’re going to tell you that they can’t talk to you until your payment is delinquent by at least 30 days.

You hang up the phone.  You’re disappointed.  And you now have your first decision to make: Do you let your credit score get trashed by going 30 days late on your mortgage?  It’s not an easy decision.  Once you head down that path it’ll be years before your credit score is back up where it’s always been, and if you need your credit to be good for other reasons, chances are you’ll decide that you no longer want a loan modification because the cost of trying to get one… sacrificing your credit score… is too high.

The bank’s process has just saved the bank quite a bit of money.  Had the bank agreed to modify your loan, it would have been like throwing money away unnecessarily because you kept making your payments without them having to modify your loan.

Now, let’s say that you decide to go 30 days delinquent on your mortgage.  You call back, now 30 days late, but now your bank tells you that you have to be 90 days late before you can be transferred to a negotiator.  You hang up the phone.  Again, you’re disappointed.  Do you go 90 days late, or do you bring your loan current and forget the whole thing?  Some bring their loans current, others don’t.

If you don’t bring your loan back to current status, you’re about to start receiving a series of letters and phone calls designed to make you feel ashamed, guilty and scared.  And those letters will come more and more frequently, and they’ll be written using stronger and stronger terms.  And chances are you’ll feel worse and worse as time goes by.

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Then in 90 days, assuming you’ve gone the distance, you call the bank again.  This time they’ll tell you that your credit score is now too low to qualify for a loan modification.  Now you’re enraged.  You stomp your feet.  And then, if there’s anyway you can do it, chances are you bring your loan current and try to forget the whole idea of a loan modification.  Maybe you get rid of a car payment to do it, maybe you rent out a room or take on a part-time job to generate the extra income you need, or maybe you borrow the money from a relative.

You never even bring up the whole experience to your friends or family members because you’re ashamed that it even happened.  You’re ashamed that you were having trouble making the mortgage payment that you signed up for, and you’re ashamed about having gone 90 days late on your mortgage payment and almost losing your home.  The whole thing becomes one of those skeletons that you hope will soon fade away in your closet of memories.

Besides, what would your friends or family members even say if you did tell them?  Do you think they’d be on your side and angry at the way your bank treated you?  Or would they take the view that the bank had every right to handle your situation the way they did, because after all, you signed the mortgage and agreed to make the payments… the bank has no obligation to lower your payment just because you having trouble making it.  You’re lucky the bank didn’t foreclose, in the eyes of your friends or family members.

Oh, and one or two more things, while we’re at it… maybe you should have opted for a little less house and not gone quite so far out on a limb… maybe you should have spent a little less on your car too, and not used your credit cards for all those nice clothes you wear… maybe you’re just living way beyond your means.  You’re probably not saving for retirement either.  You’re one of THOSE irresponsible people and maybe losing your home to foreclosure would teach you a lesson.

Whew… it’s exhausting, isn’t it?

But, let’s say for a moment that you could not find a way to bring your mortgage payment current when told, when you were 90 days delinquent, that your score was now too low to qualify for a modification.  Now you’re 120 days behind, and soon it’s been six months since you’ve made a payment to your bank on your loan.

By now the bank is sending you the most threatening letters imaginable.  They could foreclose at any moment according to the letters, and their tone tells you that you are basically an irresponsible failure who cannot be trusted because your word means nothing.  You promised to make the payment and now you’re not living up to that promise.  You’re a promise breaker… a liar.  How do you sleep at night?  You shouldn’t even have friends, because if your friends knew what you were up to, they likely wouldn’t want to be your friend anymore.

Nonetheless, you’re now seven months late, then eight, and then nine.  Now the bank is calling you almost daily, the pressure is becoming unbearable, you’re trying everything to make more money so that you can make the payment.  If you do find a way to come up with the cash, you bring your mortgage payment current immediately.  If you get a new job that pays more, you call your bank and start begging and explaining that everything is going to be okay… you’re working again… if they’d just please understand… you’re a good person… you’ll pay your payment every month and on time from now on… you’re sooooo sorry to have gotten behind… How about $1200 this week, and then $1200 the following week, and then $2000 by the end of the… blah, blah, blah.

You’re a babbling fool that will agree to just about anything the bank says at that moment.  If the person you’re talking to at the bank acts the slightest bit nice to you, or comes off as even a little bit understanding of your situation… you gush with appreciation and feel like you want to be their BFF.   Thank you, thank you, thank you, thank you, thank you, thank you… really… thank you so much.  My husband thanks you, my children thank you… my dog thanks you.  Yuck.  It’s disgusting, really.

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Or, maybe that’s not what happens.  And now you’re almost eleven months late.  You’re working.  You could make a reasonable payment if you weren’t so far behind.  You’ll never be able to pay off the arrears though, so what’s the point.  You’re desperate… you’re about to give up and resign yourself to the fact that you’re going to lose your home to foreclosure.  You’re trying to get used to the idea that you’ll soon be packing and calling the moving truck… its heart wrenching for anyone to watch.

Well, guess what?  Depending on the specifics of your situation… whether there’s any equity in your home… how far underwater you are… how long are homes like yours and in your area remaining on the market before being sold? Things like that.

Do you see what’s going on?

Since foreclosure is now imminent, the bank can’t threaten to ruin your credit score anymore, as it’s already ‘F’ and would be ‘G’ if scores went that low.  The bank is now trying to figure out two things:

1. What is the likelihood of you being able to make the payment if the bank modifies your loan?  What if they take the amount in arrears, tack it on to the back end of the loan, and reduce your monthly payment by a couple hundred a month?  Would that do it?  Or would you agree to the deal and then not be able to make the modified payment… and again in six months end up right back in foreclosure where you are now.

If the bank thinks that might happen, they won’t modify your loan.  They’d rather foreclose now than go through this same thing next year and end up foreclosing then.  Real estate values will likely be lower next year, so by waiting the bank just assures itself of a bigger loss on the property.

The cost of foreclosure to your bank is going to be 30% to 50%, or even more in the worst of instances.  But that’s not the most important factor to your bank… this is all about your bank’s degree of certainty that if they modify your loan, you won’t be back in foreclosure anytime soon, and likely never.  Your bank views a loan modification as pretty close to unthinkable in the first place, so it’s unquestionable that it’s a once in a lifetime thing in their eyes.  You should be too embarrassed to even ask a bank to modify a loan a second time, according to your bank.  It’s almost like… if that happens, you’ll probably want to change your name and move to another state. What a load of crap the banks have peddled our way all these years.

So, you see… it’s a range.  In order to get your loan modified, you need to fall somewhere between “Definitely won’t default again if loan reasonably modified,” and “Will self-cure the mortgage before home is actually taken back by the bank”.  Get it?

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I talk to people all the time that have recently applied for a loan modification, and they always talk to me about how it will cost the bank more to foreclose on their particular house, so they expect the bank to modify the loan.  But then the bank refuses, and I hear people say that they can’t understand it because the bank should do what’s in the best interests of investors.  Then we start talking about how servicers make more money foreclosing, all of which is true.

The problem with this line of thinking, however, is that it fails to incorporate all the data… it’s not just a numbers game to the bank.  First they need to know, if they offer you nothing, will you really end up losing the home to foreclosure, or will you let the Devil himself rent out a room to avoid that shameful outcome?  Then they need to know that if they do accommodate you and provide you with a modification, chances are good that you’ll never miss a payment for the rest of your life.

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Shame, shame, shame…

So, how should a bank go about getting the answer to either or both of those key questions?  Self-cure and/or re-default?  It’s not like you can find the answer to either of those questions from looking at an application or a credit report.  You certainly can’t tell by talking to someone on the phone.

The only way a bank can know for sure whether you’re going to self-cure and eject yourself from the foreclosure process, is to let you get to that point and see what you do.

It’s like a game of poker… will you fold under extreme stress and pressure and show up with the money to save your home, or will the bank actually be forced to foreclose, and therefore better off to modify your loan… and if they do approve your “mod,” as they say in the biz, will you make it just fine for a long, long time, or will you end up right back where you are today, next year at this time, if not sooner?

Once a bank knows the answer to those two questions about you, then the bank’s cost comparison between modification and foreclosure becomes pivotal, but until then, chances are the bank will play out its inherently superior hand and count on you folding your cards before foreclosure by coming up with the money you said you could not possibly come up with when you were talking with your bank’s representative about a loan modification.

I talked to a woman a few days ago, she said she was in her early sixties, said she owned two homes, desperately needed at least one loan modified and probably both, otherwise she’s going to be on the street.  She wanted me to recommend a few attorneys for her to talk to, and I gave her the contact information for the lawyers I knew in reasonably close proximity to her home.  Then she asked me a few questions, and the last one I’ll always remember.  Referring to the lawyer, she said:

“Do you think I have to tell him about my trust account?”  (Adorable, right?)

I answered as honestly as I could.  I said: “I wouldn’t.”  (It’s probably not the right answer, I realize, but I’m just saying…)

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If this were a tennis match, the score would always read: Advantage – Banks & Servicers

The reason that, other things being equal, I advise people to hire an attorney to help them negotiate a loan modification is that their lender or servicer will ALWAYS have a huge built in advantage in any negotiation over the settlement of a debt you contracted to repay, because the moral norms for borrowers work against them, and the market norms that apply to banks, support the bank doing pretty much whatever it thinks it needs to do to get the borrower into compliance with the terms of his or her loan… or reclaim the property.

Even when people hear that a bank did something really egregious or even illegal, many of them just say: “Yeah, well, I guess that can happen.”  It’s as if to say that perhaps the bank went too far, but the borrowers were juggling flaming chainsaws in terms of risk, and the bank still has the right to take back its home and punish the irresponsible homeowner who fell outside of our society’s norms by failing to fulfill his or her promise to repay a debt.

See, there are some things in our society that work the way they do only because we believe they will work the way they do.  The FDIC, or Federal Deposit Insurance Corporation, is a commonly offered example of this principle at work.  The FDIC “guarantees” cash deposits up to $250,000 per account, as of last year, I believe.  So, no one has to worry about rushing down to the bank to get their money out if there’s a problem at the bank, the FDIC will cover any loss up to $250,000 per account.

Except, even in the best of times, the FDIC could not possibly come up with the money to cover even a small fraction of bank deposits in this country.  If there ever were a disaster that caused all the banks to fail, the FDIC would be meaningless.  The FDIC is an independent agency of the federal government and you might call it a “faith based” organization because it only exists to give us faith in our banking system, and only works as intended because of that faith.

Well, loan modification negotiations are a little bit like that.  The bank gets to use shame, guilt and fear to get you into compliance with your loan.  Once you’re deeply ashamed, you won’t tell anyone what’s going on… and you’ll feel worse every day.  Then you become afraid to answer the phone.  Then you’re turning off the machine… you won’t even want to hear the phone ring.

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Your bank will also greatly exaggerate what it will cost you to lose your property to foreclosure.  You’ll be told that you won’t be able to buy anything for a decade, and all kinds of other nonsense.  By the time you’re done reading a few of the letters you get from your lender each week, you can easily become convinced that losing your home is almost the end of all opportunity in your life.  Might as well be a bum after that.  It’s absurd of course… you can buy another home in 2-3 years, if that’s even what you want to do.  There’ll be so many foreclosures on the market… you’re going to be hearing about foreclosures selling ten years from now.

The Point Is…

The point is, that when homeowners start the process of negotiating with their lender, they’re not only subject to being made to feel guilty and ashamed, but they are also likely to over-estimate the personal cost of foreclosure, all as a result of the bank’s and our society’s intentional efforts to make borrowers feel that way.  It’s no accident, is what I’m trying to say.

You see, we keep the banks open and safe by believing in the FDIC, and we keep people from walking away from their homes when the value of those homes drops significantly by imposing our society’s moral norms, which include shame, guilt and fear, related to repaying debts.  If the government and the banks can make homeowners deeply ashamed and afraid to lose their homes, then fewer people will even ever ask for a modification in the first place.  With me?

Why the Bank Doesn’t Want You to Hire a Lawyer or other Expert…

When a homeowner hires an attorney to help negotiate a loan modification, that attorney is not going to being made to feel ashamed, guilty, or afraid… the borrower can be made to feel all of those things and more, but the lawyer, not so much.  He or she is a hired gun, if you will.  That’s why the banks don’t want homeowners to be represented, and why they want homeowners to call them directly.

Treasury looks the other way on this “put-the-borrower-through-hell” process because it understands that banks have to make sure that they are not throwing away money by modifying loans for borrowers who would have self-cured.  Nor does the government want the banks to modify loans for people who won’t be able to make the modified payment.  And since the only way for the bank to really know either of those things is to put the borrowers through their paces, as it were.  Many will self-cure, some should be foreclosed upon… blend, shake, stir and pour,,, see what comes out.  And of those that fall somewhere in the middle, some will have more or less equity, and some will be in markets where houses are selling relatively faster than others.

Out of that psycho-social-financial-market analysis, the bank will modify some loans… but the process used to conduct the so-called analysis is guaranteed to frustrate the hell out of everyone who enters it that’s determined to obtain a loan modification.

Being represented by an attorney or other expert throughout the process is unquestionably better than not being represented, mostly because that attorney won’t be subject to the bank’s tactics of trying to shame, guilt or scare, and as a result of that, is likely to think more clearly than you would be able to.  And also because of the attorney’s or other expert’s knowledge of the law related to the foreclosure process and the HAMP guidelines, that attorney is more likely to get a result that’s acceptable to you, the homeowner… and by acceptable, I mean a modification that’s sustainable over time.

Is This How Things Should Be Done Today?

Absolutely not.  The situation we’re in today is NOT a normal market correction, and I thought I’d better make it clear how I feel about how the banks are handling loan modifications: I hate everything about it, and I think it could not be more wrong.  The Obama Administration has continued our government’s tradition of implementing pointless programs designed to help stop the foreclosure crisis.  Nothing our government has done has helped in the least… they’ve failed us at every turn.

It’s not today’s homeowners that are responsible for the position in which they find themselves… no matter what anyone tells you… it is NOT your fault.  If someone would like to debate that point with me, bring it.  I’m easy to find and can be emailed at mandelman@mac.com.  But come to the discussion prepared, because I am.

This meltdown was caused by this country’s financial institutions, and not by people with mediocre credit scores who wanted to buy houses.  It’s the banks that did this, but no one is making them do anything to fix what they’ve clearly broken.

We’ve given the banks in this country something like $11 TRILLION so far, and we’re going to have to give them a lot more.  The so-called toxic assets are still right where they were last fall, and the banks that were too big to fail last year, are now bigger.  They have an obligation to act in the best interests of the homeowners they screwed, and in the best interests of our nation’s economy because without American taxpayers, they wouldn’t even be open for business.

So, don’t read what I’ve written and come away thinking that I approve of the way banks view borrowers asking for loan modifications… I don’t.  I’ve only written what you’ve just read because I think it’s important that people understand the dynamics of what’s going on… that the reason they feel guilty and ashamed is because the banks and our government want them to feel that way, so that people don’t just start walking away from their mortgages because they’re so far underwater.

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They’re manipulating you into feeling ashamed for being in trouble on your mortgage… but don’t let them make you feel that way.  It’s not your fault… it’s the banks that wear the black hats in this horror movie, make no mistake about that.

And, in the event that you’ve already lost a home to foreclosure, don’t believe the crap about how your life will be ruined for another ten years.  It’s simply not true.  You may not be able to buy another house for the next few years, but so what?  We haven’t come close to hitting bottom, so you wouldn’t want to buy another home in the near future anyway.

All forecasts say that we’ll have 12 million more foreclosures in the next two years, and that number is probably low, so don’t feel alone and ashamed about your situation.  The people you’re talking to down the street have problems too, they’re just too ashamed to tell anyone about their situation, just like you’ve been afraid to talk about yours.

Let it go… and let’s turn up the heat on exposing what the banks have done and continue to do.  Next year the mid-term elections will mean that every single representative in the House is up for re-election.  Let’s just see if we can’t send a message they’ll hear and listen to… I’m sure we can, if we want to.

It’s not over until it’s over.  Don’t give up the fight.  Knowledge is power.  As Winston Churchill once said:

“Never give up.  Never give up.  Never.  Never.  Never.”

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Jan
08

Ohio Judge Follows JPMorgan Chase’s Advice, Ends up in Foreclosure

I have to tell you… I’ve been waiting for this to happen.

Ohio Judge Peter Sikora was looking to take advantage of the lowest mortgage interest rates in decades and refinance his eight-bedroom, lakefront Cleveland home, so he contacted his bank, JPMorgan Chase.  With property values in decline in Cleveland, Chase said no to refinancing but told the judge to apply for a loan modification instead.  The judge followed JPMorgan Chase’s advice to the letter and as a result has fallen a year behind on his nearly $1 million mortgage… hasn’t paid his property taxes… and now has ended up in foreclosure.

So, all I can think of to say is… don’t you just hate these irresponsible sub-prime borrowers who should never have been allowed to buy their homes in the first place and now think they’re entitled to loan modifications?  I know I sure do.  Maybe if the judge had called a scammer and paid an up front fee… he would have gotten his loan modified… no, wait… that’s not right… maybe if he had called a lawyer he would have… wait, no… he is a lawyer, right.  Well, maybe if he… oh wait, I know… MAYBE IF HE HAD NOT BELIEVED THE LIES TOLD BY JPMORGAN CHASE… yeah, that’s sure as shootin’ where he went wrong.

According to a story in the Cleveland Plain Dealer, that I’m betting mysteriously isn’t going to get a lot of national attention…

“The bank advised me that the only way they would consider a loan modification would be if I fell behind on my payments,” said Sikora, 59, a judge since 1989. “I took their advice and put the money aside.”

The judge has now pinned his hopes on an upcoming mediation session to keep him in his Edgewater Drive home, which according to the Cuyahoga County Auditor’s Office, appraises at $844,000.  Sikora told the Plain Dealer in a telephone interview that he has the money to make his mortgage payments, and that the only reason he’s in foreclosure is that he followed the advice of officials at JPMorgan Chase & Co.

Sikora, who was elected in 2008 as president of the Ohio Association of Juvenile Court Judges, also said that he was surprised when, back in June, right smack dab in the middle of his negotiations with JPMorgan Chase, the bank went ahead and filed the foreclosure lawsuit against him seeking $999,000, including $6,400 in unpaid property taxes.

According to Sikora…

“It’s unfortunate that it’s gotten to this situation, I’ve been talking with them for more than a year, but the bank hasn’t been responsive.”

JPMorgan Chase hasn’t been responsive?  Well, that can’t be right, can it?  Aren’t we all so surprised that Chase wasn’t responsive?  And the fact that Chase would file for foreclosure while in the middle of negotiating with him over a loan modification… that they told him he should apply for by stopping making his mortgage payments… well, frankly I’m just shocked, aren’t you?  Totally taken aback, I’d have to say.

I’ll tell you what’s really surprising to me… there are two things:

  1. A judge worked with JPMorgan Chase for over a year to get his mortgage modified, ended up in foreclosure… and all he has to say is that it’s “unfortunate”.
  2. Bank of America hasn’t done this to a judge yet.

Oh, and there was one more thing in the Cleveland Plain Dealer’s story that didn’t surprise me in the least…

“The attorney for JP Morgan Chase did not return a phone call.”

No surprise there.

Mandelman out.



Jan
04

DEATH FROM FORECLOSURE- WE’RE GOING TO SEE MORE OF THIS

One of the things that I’m most concerned with in the middle of this Foreclosure Fight is the increasing desperation I see and hear from clients and consumers.  Even if people are being treated fairly and getting foreclosed on, there are some folks who are just so desperate, so angry, so abandoned that they are going to take desperate measures.  There have been two examples just in the last month in my immediate area, and I’m certain that we’re going to see many more before this is all through.

It’s bad enough when people feel like they’re losing out when it’s a fair fight, but when people feel like they’re being abused and mistreated, then things are going to take a very ugly turn.  And we know from the testimony in front of Congress and all the reports that real people are suffering real abuse.  I’m not just saying abuse because your loan modification was denied.  I’m calling abuse the endless cycle of phone calls and lost paperwork and resubmitting documents over and over.  I’m calling abuse throwing a homeowner into the street then selling her home at foreclosure when they wouldn’t give the homeowner the same deal.  I’m calling abuse refusing to acknowledge the real purchase price of some of these loans…especially when the loans were purchased in government-subsidized sweetheart deals.

This has all got to stop.  Now.  We’ve all got to start looking after one another and protecting our neighbors and communities. We cannot let people suffer in silence.  We cannot let people think there is no hope.  The story reported below is tragic, but I want us all to think how we could have intervened to help this couple before this tragedy took place.  And because we’re going to see more and more of this, we all need to be working on ways to reach out to assist people before it gets this bad….

NBC SAN DIEGO

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Dec
28

Two Years Waiting for the New York Times to Write About Lawyers & Loan Modifications, and they Still GET IT WRONG.

When I first read David Streitfeld’s article headline: “Homes at Risk, and No Help From Lawyers,” which ran on December 20th, in The New York Times

I thought…

Wow, well it’s about time… maybe someone’s finally gotten it.

Then I read the article and now I’m only filled with a sense of profound disappointment, resignation even.  Never have I seen anything so inadequately understood by so many for so long.  Never have I seen such an absolute failure on the part of my government to address the needs of so many millions Americans.

It’s inexcusable, really.  Two years and 381 articles ago I started writing about issues related to loan modifications and the foreclosure crisis, two years ago Christmas Eve, as a matter of fact.  What a way to celebrate such a milestone, to find out that whatever I’ve tried to do, few listened or learned a damn thing.  And the pain that ongoing ignorance has caused is immeasurable.  What a tragedy.

David Streitfeld’s article opens by saying:

“In California, where foreclosures are more abundant than in any other state, homeowners trying to win a loan modification have always had a tough time.

Now they face yet another obstacle: hiring a lawyer.”

The Times’ story then went on to recount the following tale:

“Sharon Bell, a retiree who lives in Laguna Niguel, southeast of Los Angeles, needs a modification to keep her home. She says she is scared of her bank and its plentiful resources, so much so that she cannot even open its certified letters inquiring where her mortgage payments may be. Yet the half-dozen lawyers she has called have refused to represent her.”

“They said they couldn’t help,” said Ms. Bell, 63. “But I’ve got to find help, because I’m dying every day.”

Then Mr. Streitfeld provides a misguided explanation for this problem, as faced by Ms. Bell, saying:

“Lawyers throughout California say they have no choice but to reject clients like Ms. Bell because of a new state law that sharply restricts how they can be paid. Under the measure, passed overwhelmingly by the State Legislature and backed by the state bar association, lawyers who work on loan modifications cannot receive any money until the work is complete. The bar association says that under the law, clients cannot put retainers in trust accounts.”

Okay, this is where Mr. Streitfeld’s article confuses the facts related to California’s “new” law, and therefore proceeds to misstate just about everything he needs to make his key point.  I understand how it happened, however, as it’s an easy mistake to make, thanks to the California State Bar’s ongoing refusal to make clear what California’s “new” law prohibits and what it allows.

The “new” California law that Mr. Streitfeld references is known as Senate Bill 94 (“SB 94″) and it was passed by the state legislature in 2009, and signed into law by Governor Schwarzenegger on October 12, 2009.  Sen. Ron S. Calderon, Chairman of the Senate Committee on Banking Finance & Insurance, sponsored the bill.

Let’s get this subject straightened out once and for all:

SB 94 DOES NOT REQUIRE lawyers who offer to represent homeowners seeking loan modifications to wait until their clients’ loans are modified before being paid.  IT DOESN’T SAY THAT.

Allow me to explain in the most direct way possible.  To begin with, California SB 94 impacts two groups: Real Estate Licensees and Attorneys.

As the new law pertains to attorneys, SB 94 created one new section of the Business & Professions Code, and two new sections of the California Civil Code, as follows:

B&P 6106.3 – NEW… This is just the enabling language that states that the State Bar can discipline lawyers for violations of the new law.  It doesn’t establish or restrict anything; it is only language that enables some sort of enforcement should the law be violated by an attorney.

Civil Code 2944.6 - NEW… This section states that attorneys must provide a new NOTICE to their clients that they do not have to pay anyone to help them get their loan modified, they may attempt it on their own by contacting their servicer directly, or they may contact a HUD counselor for assistance that’s free of charge.

Civil Code 2944.7 – NEW… This is the language that contains the operative phrase, which states that an attorney cannot: Claim, demand, charge, collect, or receive any compensation until after the person has fully performed each and every service the person contracted to perform or represented that he or she would perform.

As SB 94 pertains to real estate licensees, there are two sections of the Business & Professions Code affected, one is new, the other has been amended.

B&P 10085.6 - NEW… This is a duplicate of the language that also applies to attorneys above that contains the operative phrase: as a real estate licensee, you cannot: Claim, demand, charge, collect, or receive any compensation until after the person has fully performed each and every service the person contracted to perform or represented that he or she would perform.

B&P 10026 - AMENDED… This language modifies the definition of advance fee for real estate licensees, prohibiting said licensees from breaking up the services related to a loan modification.

It is important to note that these sections are in Division 4 of the Business and Professions Code, which applies only to real estate licensees and not to attorneys. Bus. & Prof. Code Section 100116 defines “licensee” as “a person, whether broker or salesman, licensed under any of the provisions of this part.”

Do you see where the confusion is coming from?  B&P 10026 has been amended to prohibit real estate licensees from breaking up the services related to a loan modification into component parts.  However, there is no corresponding language that applies to attorneys, and therefore attorneys are permitted to break up the services related to a loan modification into component parts.

That means that lawyers helping homeowners obtain loan modifications, can contract to perform a specified set of services related to a loan modification, and be paid for those services once they have been completed.  Nowhere in SB 94 does it say that a lawyer must obtain a loan modification for his or her client before being paid for services by that client.

Here is the text of the California Civil Code created by SB 94:

2944.7.  (a) Notwithstanding any other provision of law, it shall be unlawful for any person who negotiates, attempts to negotiate, arranges, attempts to arrange, or otherwise offers to perform a mortgage loan modification or other form of mortgage loan forbearance for a fee or other compensation paid by the borrower, to do any of the following:

(1) Claim, demand, charge, collect, or receive any compensation until after the person has fully performed each and every service the person contracted to perform or represented that he or she would perform.

And here’s the language, related to charging homeowners fees for helping them obtain a loan modification, that applies to those licensed by the state’s Department of Real Estate:

SEC. 5.            Section 10085.6 is added to the Business and Professions Code, to read:

10085.6. (a) Notwithstanding any other provision of law, it shall be unlawful for any licensee who negotiates, attempts to negotiate, arranges, attempts to arrange, or otherwise offers to perform a mortgage loan modification or other form of mortgage loan forbearance for a fee or other compensation paid by the borrower, to do any of the following:

(1) Claim, demand, charge, collect, or receive any compensation until after the licensee has fully performed each and every service the licensee contracted to perform or represented that he, she, or it would perform.

And here is the language amending B&P Code 10026:

10026. The term “advance fee” as used in this part is a fee, regardless of the form, claimed, demanded, charged, received, or collected by a licensee from a principal before fully completing each and every service the licensee contracted to perform, or represented would be performed. Neither an advance fee nor the services to be performed shall be separated or divided into components for the purpose of avoiding the application of this section.

Again, this means that a person licensed by the state’s Department of Real Estate who enters into an agreement to assist a homeowner in obtaining a loan modification cannot be paid until the homeowner receives a modification, because the services related to a loan modification cannot be divided into component parts for the purposes of billing for those services.

But an attorney, on the other hand, can contract for some limited set of services related to a loan modification, complete those services, be paid for those services, and then move on to other services as specified by separate contract.

Here’s a link to the final text of California’s SB 94, signed into law by Governor Schwarzenegger on October 12, 2009.

SB 94 vs. AB 764

Another way you can tell that SB 94 doesn’t require lawyers to wait until they obtain a loan modification for their client before being paid for any services, is by looking at the other bill that was passed by the California State Legislature in 2009, at the same time SB 94 was passed, and subsequently signed into law by the governor.

The other bill was AB 764, and like SB 94, it was also the product of a legislative committee on banking and finance, so no surprises there.

Assembly Bill 764, which was proposed by Assembly Committee on Banking and Finance Chair, Pedro Nava (D-Santa Barbara), did state that neither attorneys nor real estate licensees could be paid until a loan modification has been successfully obtained from the homeowner’s lender or servicer.

Senator Ron S. Calderon (D-Montebello), who chairs the Senate Banking Committee and whose committee was responsible for the much more rational SB 94, published an article in the Sacramento Bee in the early fall of 2009, in which he explained why he didn’t choose to take the approach contained in AB 764.  In that article he said:

“I considered the approach in AB 764 when drafting SB 94, but ultimately rejected it for three reasons.

First, preventing fee-for-service providers from charging their clients, unless they obtain a modification, will almost certainly increase the fees that fee-for-service providers charge their clients. If fee-for-service providers can only charge certain clients, they will need to increase the fees they charge those clients, to make up for their inability to charge other clients.

Second, the approach in AB 764 is likely to cause fee-for-service providers to cherry-pick their clients. If a provider knows he or she can only get paid if a modification is offered to a borrower, that provider is unlikely to take on the difficult cases, leaving borrowers most in need of help with fewer options for assistance.

Third, AB 764 is likely to force many fee-for-service providers out of business, which is likely to reduce the options for troubled borrowers even further.”

Now, logic should at this point dictate:

There were two bills, and one of them, AB 764, did in fact prohibit both lawyers and real estate licensees from being paid prior to a loan modification being obtained.

The author of the other one, SB 94, would not state publicly that he chose not to go with the approach in AB 764, for the reasons stated, if his bill were accomplishing the same objective in the same way.

Is that making any sense for anyone?  Lord, I do hope so, but if not… perhaps it would be helpful to read the governor’s letter to the California State Assembly explaining why he chose to veto AB 764 and sign SB 94 into law.  The governor’s message to the State Assembly follows:

To the Members of the California State Assembly:

I am returning Assembly Bill 764 without my signature.

Although I support the prohibition of individuals charging advance fees for mortgage loan modifications, I do not agree with the provision of this bill that will only allow fees
to be collected if a modification is successful.

This could adversely affect legitimate
businesses that provide loan modification services.  As such, I am signing SB 94 that
accomplishes this prohibition against advance fees without unnecessarily harming
legitimate companies.

For these reasons, I am unable to sign this bill.

Sincerely,

Arnold Schwarzenegger

Can you hear me now?  Is that doing it for you?  The facts about California attorneys who offer to assist homeowners with loan modifications as presented in the New York Times story are just plain WRONG.


SB 94 does not prohibit an attorney licensed to practice law in California from being paid in conjunction with a loan modification, until a loan modification has been obtained.  It only says that attorneys must complete the services they’ve contracted to complete before being paid for those services.

Under the new law, it’s only real estate licensees that are not permitted to charge a homeowner a fee until a loan modification is obtained, because the new law does not allow real estate licensees to divide said services into component parts as related to a loan modification.

David Cameron Carr, a State Bar Defense and Ethics attorney practicing in San Diego, California agrees wholeheartedly with the view of SB 94 as I’ve presented it here, as do numerous other Bar Defense lawyers throughout the state.  As to the legislative intent of SB 94, and the validity of lawyers unbundling services, David offers the following:

“The intent of the Legislature and the Governor was not to put legitimate firms out of business, rather it was to ensure that homeowners are only changed for work that has legitimately been done in service of the clients’ goal to modify their mortgage.

Attorneys cannot guarantee the outcome of legal representation and the banks have not made it easy for individuals seeking to modify their loan obligations, whether they are represented by attorneys or not. Staking all of the attorney’s fees on the successful loan modifications will lead to no attorneys willing to even make the effort. This is an access to justice issue clearly recognized by the Governor when he vetoed AB 764.

Allowing consumers to pay for legal services in discrete ‘unbundled’ increments serves the interests of clients and attorneys. Chief Justice Ronald George recently co­ authored an op-ed article in the New York Times praising unbundled practice as allowing ‘lawyers – especially sole practitioners – to service people who might otherwise have never sought legal assistance.’”

And that, as they say, is all I have your honor.  The defense rests.

The New York Times article, however, doesn’t.  It goes on to say:

Two years ago, the state bar association had seven complaints of misconduct in loan modifications. By March 2009, there were more than 100 complaints, and a task force was formed to deal with the problem. Soon, there were thousands of complaints.

It was a public relations disaster. The president of the bar association (Howard B. Miller) wrote in a column last year that “hundreds, and perhaps thousands, of California lawyers” were victimizing people “at the most vulnerable point in their lives.”

Now, I couldn’t even count all of the articles I’ve written about these sort of statements at the time (here’s one: Did Attorneys “Turn Bad” in 2009? What… Was there something in the water?), but the bottom line is, that for all the “witch hunting” that went on back then, with lawyers playing the role of the “witches,” the California State Bar, in a state with 206,000 licensed, practicing attorneys, has posted the following results as of September of 2010, according to the California Bar Journal, which is the “Official Publication of the State Bar of California.”

“The bar’s Office of Chief Trial Counsel has obtained the resignations of 12 attorneys involved in loan modification misconduct since creation of the task force in April 2009.  Six loan modification trials are pending…”

So, this April it will have been two years since the California State Bar established its Task Force to root out the “hundreds, or perhaps thousands of California lawyers” who were said to be victimizing people “at the most vulnerable point in their lives.”  And yet to-date, the California State Bar has obtained the resignations of 12 attorneys involved in loan modification misconduct.  Oh yeah, and there are six more trials pending.

I’m certainly not saying there weren’t more illegal operators, scammers, and/or lawyers operating outside the rules, and in fact the California Bar Journal also states that there are 1800 active investigations underway, but with a dozen resignations and six trials pending… after almost two years… the idea that there were ever thousands of California attorneys victimizing people “at the most vulnerable point in their lives,” well… it was just preposterous then and it’s even more so today.

Today, it should be clear that the media and the public believed that sort of obvious fear-based hyperbole back then because back in mid-2009, pretty much everyone believed two things that we now know were far from true:

  1. That President Obama’s plan to save homes from foreclosure would work as advertised, or at least close to as advertised.  The president had told the nation that “loan modifications were free,” and that you could “call a HUD counselor,” or “contact your bank directly.” And with the government and the banks reinforcing the message, why would anyone think you’d need a lawyer?
  2. That the banks would deal with homeowners applying for a loan modification in a reasonable way, and follow the rules of the president’s plan to some reasonable degree.

With these two thoughts firmly implanted in the minds of the media and the masses, and with no personal experience to tell them otherwise, it made sense that when someone had paid a company to help them get their loan modified, and their loan did not get modified, it had to be the company’s or the lawyer’s fault… it had to be that the lawyer or company was scamming the homeowner, taking their money and delivering nothing in return.

By the end of 2009, however, it became clear that the president’s program was not working as advertised, and that the banks were not following the program’s rules, or oftentimes any rules, for that matter, and as a result, more and more people started to think that perhaps one should hire a lawyer when applying for a loan modification.

And certainly today, with consumer attorney superstars like Max Gardner and others, making news of banks using robo-signers to create fraudulent paperwork leading to improper foreclosures, along with stories of banks misleading homeowners and even attempting to foreclose on homes they don’t own, it should be abundantly clear that a homeowner should at least consider hiring an attorney when at risk of foreclosure.

But… it’s about to be 2011… and frankly there’s no excuse for this sort of misconception to still be going around… and there’s certainly no reason for any lawyers in California to be afraid to represent a homeowner who is seeking a loan modification based on the requirements of SB 94.

Of course, none of this is to say that hiring a lawyer to represent you when seeking a loan modification offers any sort of guarantee that you’ll get your loan modified, but then you never hire a lawyer when the outcome is certain.  You only hire a lawyer when the outcome is uncertain.  If the outcome were certain, why would you pay an attorney?

In this case, homeowners that choose to hire a lawyer to help them get their loans modified do so because they believe that their attorney has more experience in the area and will therefore have a better chance at getting the loan modified, and I think this is unquestionably true.  In my somewhat vast experience talking with homeowners at risk of foreclosure, and with attorneys that specialize in helping homeowners obtain loan modifications, I have absolutely no question in my mind that many homeowners need professional help getting their loans modified.

For one thing, homeowners at risk of foreclosure are scared and don’t relish the idea of talking with their servicer, who is often rude and unaccommodating.  For another, many feel ashamed that they are at risk of losing their homes, and that makes dealing with a mortgage servicer or bank that much more difficult.  And lastly, most homeowners don’t know their rights as related to foreclosure, or the rules and guidelines under the HAMP program, and they tend to panic or act irrationally as a result.

From the story in the New York Times:

Lenders were supportive of the bill, Senator Calderon said.

The law is working well, Senator Calderon said. “You do not need a lawyer,” he said.


Look, obviously Senator Calderon has never had a particularly thorough understanding of what’s going on in real life as related to loan modifications and the foreclosure crisis.  But we can hardly blame him for that… he’s the California Senate’s Banking and Finance Committee Chair, so what would you expect?

So, allow me to be blunt, so as to avoid any confusion as to the facts of the matter:

The law is not working well… in fact it’s not working at all.  It has accomplished almost nothing in regards to protecting consumers from scammers.  But then… it never had a chance of working well, or at all, so I suppose in that sense, it is living up to its potential.

And as to Senator Calderon’s claim that you do not need a lawyer to obtain a loan modification, he’s quite right.  You don’t NEED a lawyer… it’s not a requirement.  But for many people, it sure as heck can help… a lot.  Having interviewed over a thousand homeowners and hundreds of attorneys that represent homeowners at risk of foreclosure, I can tell you this… I wouldn’t try it on my own, but again… that’s me.  Everyone has to make their own decision as to whether they want or need an attorney.  My father prepares his own tax returns, so go figure.

If the State of California wants to eliminate the scammers who prey on distressed homeowners with promises of loan modifications, the answer is not to make it illegal to charge a fee.  That only eliminates the legal operators… the scammers don’t care about laws that prohibit them from being paid up front… that’s why they’re called scammers… because they break the laws.

And as I predicted at the time, since SB 94 took effect last year, the scammers shifted into offering products and services not covered by SB 94… oooh, that was a hard one to see coming, wasn’t it?  I’m a genius, I realize.  They started selling “forensic loan audits,” that often cost thousands of dollars but were about as valuable as the paper they were printed upon.

And then, more recently, business entities calling themselves “Doc Prep” companies arrived on the scene, offering to prepare the documents needed to apply for a loan modification on behalf of a homeowner for several thousand dollars up front.

The point has been rendered moot by the FTC’s recent announcement of its new MARS rule, which is a federal rule that fully takes effect on Jan 30, 2011.  MARS governs how “Mortgage Assistance Relief Services” providers may operate and be paid for their services, but for the record, I contacted Tom Pool at the California Department of Real Estate, to find out if these doc Prep companies were operating in violation of SB 94, and his view was they that they are in fact operating in violation of the new law.

There are also companies out there who lure homeowners with all sorts of programs that promise relief from foreclosure.  And some are now soliciting homeowners to be participants in various lawsuits for a fee.  My only advice is to be careful out there… because SB 94 isn’t going to protect you from smooth talking salespeople looking to make a commission by selling you a pig in a poke.  In case it’s helpful, here’s a link to my recent article: How to Tell Legitimate Loan Modification Firm from an Illegal Operation or Scam… The FTC’s New Bright Line MARS Rule.

The point is that if the State of California wants to get rid of the scammers, the answer is to let homeowners know where they can go to get legitimate assistance, and “call your bank directly,” or “contact a HUD counselor,” is neither helpful, nor is it credible.

The State Bar has hidden from SB 94 for over a year now, refusing to come out publicly with any sort of clarification on how they interpret the new law.  All they’ve said is that attorneys cannot accept up front funds from a homeowner seeking a loan modification into their attorney trust account… which is absurd, especially when you consider that the new FTC MARS rule REQUIRES lawyers offering to help homeowners obtain loan modifications to put advance fee retainers into their attorney trust accounts.  (Although the FTC’s MARS rule is subject to state law, so lawyers representing homeowners seeking loan modifications will continue to practice as they have been under SB 94.)

I’m sorry to have to say this, but by hiding from the new law, the State Bar has made it more difficult for homeowners to hire an attorney, as shown in the New York Times story, and as a result, made it more likely for homeowners to end up getting scammed.

If you want to get rid of scammers, make legitimate loan modification legal assistance available at every Starbucks… no more scammers.  It’s not different than getting rid of bootleggers, which you do by putting a liquor store on every corner in town… no more bootlegger.  You certainly aren’t going to get rid of scammers by making it harder to find a legitimate attorney, because when people are losing their home, and they can’t find help… they panic.  And panic is the fastest path to getting scammed there is.

The truth is, there are scammers around us every single day of our lives.  But we don’t get scammed every day, because we’re not in a panic.  The first day we are, is the day we’ll find ourselves having been parted with our hard-earned money by some con artist.

So, when Mr. Streitfeld’s New York Times article opens by saying:

“In California, where foreclosures are more abundant than in any other state, homeowners trying to win a loan modification have always had a tough time.


I can’t argue with that, assuming that he’s referring to the banks’ and mortgage servicers’ behavior as related to loan modifications.

I assume that he’s referring to the banks and mortgage servicers disregarding every rule or guideline set forth in the president’s Home Affordable Modification Program, HAMP, along with most of the state laws related to the foreclosure process, and are now being investigated by all 50 state attorneys general for loan modification fraud.

Is that what you meant by “had a tough time,” Mr. Streitfeld?

I could try to list all of the abuses committed by the bankers and mortgage servicers, but I’m not sure one person could do it comprehensively in less than a year.  You’d need to put an entire team on it, and they’d likely still miss a few.

At this point, the four largest players in the mortgage market, GMAC, JPMorgan Chase, Wells Fargo Bank, and of course, Bank of America all stand accused of bringing fraud on the courts by submitting their robo-signed affidavits, their forged signatures, and numerous others violations of the laws governing the transfer of property rights in this country.

Most recently, in New Jersey where a judge is presiding over the KEMP v Countrywide suit, Bank of America, in an effort to establish that they should be allowed to foreclose on the Kemp’s home, has tried three times to do so with fraudulent documents, the last time so flagrantly, that BofA’s lawyer had to ask the court to allow the bank to withdraw the evidence they’d submitted.

In point of fact, the banks and servicers are being sued from parties on all sides of the situation… by homeowners, both individually and as members of various class action lawsuits, by investors who claim they were defrauded by a failure to comply with underwriting requirements of the Pooling and Servicing Agreements that govern their investments in the mortgage-backed securities that allegedly hold the mortgages in question.  And by various state governments, including Arizona and Nevada, who have each filed suits alleging loan modification fraud against Bank of America as of a few weeks ago.

And on several well-documented occasions, the banks have even foreclosed or attempted to anyway, on homes on which they never even held a mortgage.

So, yes… I think it’s safe to say that homeowners in California and elsewhere have had a “tough time,” when it comes to obtaining loan modifications.  And I would think that this sort of “tough time” would lead just about anyone over the age of nine to conclude that homeowners should at least consult with an attorney before attempting to get their loans modified.

In fact, there are only two groups opposed to this idea: the bankers and the politicians clearly in the pocket of the banks.  Anyone else opposed to the idea is just a derivative of one of these two groups, and neither is looking out for the best interests of the homeowners when forming their views.

Look, I understand why bankers wouldn’t want homeowners to hire attorneys when at risk of foreclosure; it would make things much, much easier for bankers if homeowners showed up alone and unarmed, after all.

Without an attorney, it’s Bank of America against Mr. & Mrs. Jones, who are emotional, unknowledgeable and afraid… and BofA can mow over them with their foreclosure mill lawyers without any resistance to speak of in their way.  Without lawyers, no one would have ever discovered the fraudulent documents being used by the bankers to foreclose on properties, for example, so I absolutely understand why the bankers would be attempting to make it difficult for a homeowner to hire a lawyer to help them prevent foreclosure.

I also find such an impetus despicable and wholly devoid of moral character.  If the banks in this country are going to oppose basic fairness, then they should be nationalized and turned into the equivalent of public utilities… and in my opinion they quite likely will one day if they continue on their current path.

Mandelman out.

~~~~~~

Other articles I’ve written on the topic:

Are Lawyers Turning to Crime in Tough Times?

ONCE AND FOR ALL, THE ANSWER IS YES. Water is wet, the sky is blue, and you need a lawyer… Period.

How banks view loan modifications.

HO, HO, Homeless… A Sobering View of the Crisis We Still Don’t Want to Understand.

A TIME FOR GOOD JUDGEMENT: The jury is in AND we need judges to modify the way banks behave.

~~~

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Dec
22

BANK BREAK INS- New York Times- What Will You Do To Stop This Tyranny?

It’s happening all over the country…banks breaking into people’s homes, with no court order, with no legal authority, with no right to do so.  Taking property, trashing homes, ruining lives….sometimes when there are no mortgages on the property at all…

One of my cases is mentioned in the article, and it’s important for everyone in America to understand that the conduct of these banks has gotten so totally out of hand because we’ve become week, meek,  soft and compliant.  It is only through the intervention of federal cases that something might be done to reduce such conduct….right now it is rampant and unchecked.

Read from the article below and consider how these lives are destroyed by these practices…what has this country become?

In an era when millions of homes have received foreclosure notices nationwide, lawsuits detailing bank break-ins like the one at Ms. Ash’s house keep surfacing. And in the wake of the scandal involving shoddy, sometimes illegal paperwork that has buffeted the nation’s biggest banks in recent months, critics say these situations reinforce their claims that the foreclosure process is fundamentally flawed.

“Every day, smaller wrongs happen to people trying to save their homes: being charged the wrong amount of money, being wrongly denied a loan modification, being asked to hand over documents four or five times,” said Ira Rheingold, executive director of the National Association of Consumer Advocates.

Identifying the number of homeowners who were locked out illegally is difficult. But banks and their representatives insist that situations like Ms. Ash’s represent just a tiny percentage of foreclosures.

READ FULL ARTICLE HERE

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Dec
22

Tired of Reading? Videos on the Foreclosure Crisis.

Here’s something you don’t find every day on Mandelman Matters, a whole series of videos, most from C-Span’s coverage of various congressional hearings, and all having to do with the foreclosure crisis.  Some feature testimony by NCLC’s rockstar foreclosure defense attorney, Diane Thompson, who I think is the bomb.  And you find Georgetown Law Professor, Adam Levitin, who clearly explains that the problems with loan modifications are the mortgage servicers, companies that he explains are closely tied to the banks and the trustees, and that continue to refuse to release data that would show how loan modification programs are actually working.

Diane Thompson of National Consumer Law Center

He also says that servicers are not in the modification business and that asking them to be is asking too much.  He also thinks that when the servicers come to congress and testify as to how many modifications they’ve done, they count each one more than once… as in each loan has multiple modifications.  And I, for one, was relieved that I wasn’t the only one who has been noticing that, and writing about it, for some time now.

Georgetown Law Professor Adam Levitin

The videos are very telling as to just how difficult the foreclosure crisis is to solve because the banks and servicers are so difficult to deal with and because the regulators don’t want to see too much because then they’d have to take some action… and Treasury’s orders are to allow the banks to take necessary write-downs from retained earnings over ten years.

Hearing that sentence testified to in congress gave me chills.  You see, in Japan that’s sort of what the banks did… they laid low, doing little if any lending for a decade until they could write down the over-valued assets from pre-1990, when their real estate bubble popped.  However, I wrote once that if Secretary Geithner thinks that the 10-year hold-your-breath strategy will work here, I think he’s wrong… although I may have employed more colorful phraseology than that at the time.

For one thing, we are not living in Japan.  My impression is that we can’t even sacrifice for one winter by keeping our thermostats under 70 degrees, and the Japanese could probably live through a decade of winters with no heat at all.  So, if he thinks he can tap dance around what the banks have been doing in the last two years for another eight… he’s high.  No way, no how.

I recent;y read that today, 20 years after the Japanese real estate bubble popped, assets are still struggling to recover.  In Japan, housing prices declined steadily from 1990 to 2004, had a small blip up in 2004, but then started falling again.  If that sort of thing happens here, I don’t think we’re going to take it nearly as well as the Japanese.

But, that’s how we seem to be handling things so far, with the bankers as our special class, essentially immune from real regulation, and apparently allowed to behave badly in the name of their recovery.  To me it looks like the bankers have succeeded in scaring the administration into believing that no one but who we currently have in place at major banks is capable of bringing those banks back from the dead, so we all better tip-toe around them, because they’re very easily upset.

Okay, so I promised no reading, so I’ll shut up.  Watch them all, you’ll learn a lot… I sure did.

~~~~~~~

Dec
21

The Kings and Queens Loan Mod Scammers: Arizona & Nevada Sue Bank of America Over Loan Modification Program

I remember a couple of years back now, when Arizona Attorney General Terry Goddard was watching his state go down the foreclosure rat hole, and he was being greeted most days by a parade of banking types who were telling him that it was they who had the answer, and certainly not the law firms and other professionals who were offering to help homeowners get their loans modified for the dreaded up front fee.

Back then, if you recall, President Obama was new in his office, and he had told us all that loan modifications were free.  He had recently given a speech, in Arizona by the way, announcing his new Making Home Affordable plan that he said would save 3-4 million homes from foreclosure, and the cheering in response was louder than at any speech I could remember.

Back then, for the most part, we all believed that Barack Obama was two things: smart, and a man of the people more than a man of Wall Street.  We believed that, although Bush’s plan to save homeowners from foreclosures was an abysmal failure, certainly Obama’s plan would not meet the same, or even similar fate.

So, when he said that loan modifications were “free,” and that all one needed to do was call the government’s toll-free hotline or, in lieu of that, their bank directly, people believed him.  And very soon, that made anyone who charged a fee to help a homeowner get their loan modified, a “scammer,” just by virtue of them charging a fee for their services.

Those that were reading me back then know that I never was comfortable drawing that conclusion.  Not that I wanted to ever see a homeowner at risk of foreclosure get ripped off, in fact that’s the last thing I’d ever want to happen.  But it never made sense to me that something like getting a loan modified would be “free”.  I mean, getting my loan in the first place wasn’t free.  And I’d never hired a lawyer or other professional for free in the past.  Why would that now be free?

Oh sure, I recognized that the government had a toll-free hotline, and in fact when Obama announced its availability, I called it myself dozens of times… and it worked about as well as I expected a government hotline to work, that is to say, not at all.

But the idea that one could simply call their bank directly and ask them to modify their loan, and that would lead to their loan being modified, never rang true with me.  I’ve tried calling my bank many times in the past, and for many reasons.  And it never had gone well.  I said recently in an article that it would be faster for me to drive to my bank to see if it’s open than it would be for me to call and find out.

Banks don’t reduce the amount of money you owe them easily… they don’t have a give-the-money-back department.  So, when Obama said call your bank directly, or that there was a government hotline available, neither option sounded better than me paying a lawyer or other professional to help me get it done.  Maybe some would call a HUD counselor, and maybe it would work out okay for them, but for me personally, I knew that I’d rather pay for the services I need, and that’s just me.

So, back then Terry Goddard was finding himself being approached on numerous occasions by bank industry people and they were all assuring him that the homeowners of his state were perfectly right to simply contact their banks directly when they needed to get their loans modified… and that would help control the growing foreclosure crisis that was fast destroying his state’s economy and the lives of countless homeowners.

So, he believed them, and he went out and told the homeowners of Arizona that they should not pay someone to help modify their loans, but rather they should contact their banks directly.  And people listened to what he said, and they followed his advice.  But it didn’t work, and in fact it became a nightmare for all who tried it his way.  And many came back to his office and said… WTF?

And Terry Goddard felt like he had been deceived.  He wasn’t exactly sure what the answer was, but he now knew that it certainly wasn’t as simple as telling folks to call their banks directly.

So, when the opportunity came up to investigate the banks as a result of things like robo-signers fraudulently signing affidavits in order to foreclose on people’s homes, came to light, Terry Goddard was one of the state attorneys general to jump in with both feet.  And this past week it was announced that the state of Arizona and Nevada are both suing Bank of America.

Is it “the” answer?  Probably not.  But is it a step in the right direction?  I think it unquestionably is.

In broad terms, Arizona’s lawsuit accuses the bank of misleading consumers.  According to Bloomberg:

“The bank is accused in the Arizona and Nevada lawsuits filed yesterday of misleading consumers about requirements for the modification program and how long it would take for requests to be decided. The bank provided inaccurate and deceptive reasons for denying modification requests, according to the suits.”


In a statement released by the office of Arizona’s Attorney General, Goddard explained that instead of working to modify loans in a timely basis, Bank of America went ahead and foreclosed on homes while the borrowers were awaiting a decision on their application for such a modification, and that violates a 2009 agreement with the state to help people who were at risk of losing homes.

Again, according to Bloomberg:

“The Arizona lawsuit, filed in state court in Phoenix, seeks a court order holding the Charlotte, North Carolina-based bank in contempt for violating the agreement and requiring it to pay as much as $25,000 for each violation of the accord plus as much as $10,000 for each violation of the state’s consumer-fraud law.”

I also think it’s more than safe to assume that the announcement by Arizona and Nevada that they are suing Bank of America is the beginning of a much larger movement, and not the end.  All 50 states attorneys general are currently investigating whether the bankers have used fraudulent documents to provide the legal justification to foreclose on homes.  And that’s not the sort of investigation likely to go away quickly or without some price being paid by someone, in my view.

The Bloomberg story also quoted Bank of America spokesperson, Dan Frahm, as saying:

“We are disappointed that the suit was filed at this time.  We and other major servicers are currently engaged in multistate discussions led by Attorney General Miller in Iowa to try to address foreclosure related issues more comprehensively.”

And all I have to say to that, is that, as statements go, is it is beyond disingenuous.  No one involved believes that your bank gives a damn, Mr. Frahm.  Oh, we believe your bank is disappointed, all right, but only that it was caught, and that now someone with some legal clout is finally taking you to task and using the court system to do it.

Remember… Bank of America is one of the banks that announced that it was stopping foreclosures in the 23 judicial foreclosure states back in October, and then in all 50 states, but just a couple of weeks later announced that it had reviewed more than a hundred thousand loans and determined that everything was just fine and dandy.  Nonsense, Mr. Frahm… even a child could see through that and say… nonsense.

Bloomberg’s story lists the following case specific information:

The Arizona case is Arizona v Bank of America, CV2010- 33580, Maricopa County Superior Court (Phoenix). The Nevada case is Nevada v. Bank of America, Eighth Judicial District Court, Clark County (Las Vegas).

To contact the reporter on this story: Karen Gullo in San Francisco at kgullo@bloomberg.net.To contact the editor responsible for this story: David E. Rovella at drovella@bloomberg.net.

Mandelman out.

~~~

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Dec
20

Don’t Arrest The Criminal Bankers- Arrest the Protesters!- A CALL TO ARMS!

LA-foreclosure-protestSmall groups of people are finally starting to protest…and some of them are getting arrested.  That’s a good thing.  We need more arrests.  I say arrest all the protesters.  Lock them up and throw the keys away….at least they’ll have Three Hots and A Cot and a roof over their head. (Until we all realize that the jails are all mortgaged by municipal bonds…the next big financial crisis but that’s another story.)

ABC NEWS

Anywhoo, forget about protesting the bank…where we need to focus our efforts is protesting and protecting the homes that the banks are trying to take.  We’ve all got to wait for the right case, but when the right case and the right person comes along, the message goes out that we all show up at this person’s home after the Writ of Possession is filed.  I’ll send someone to the courthouse to make copies of all the robo signed documents, the non-verified complaint, the post dated assignment, the bogus service of process then we’ll all meet at the person’s home (with their permission of course) and we’re not leaving. PERIOD.  While we’re there, the attorneys will huddle with the documents and we’ll draft the Motion to Vacate Sale and Final Judgment.

Now law enforcement may feel obliged to arrest protesters on arguably bank property, but I’d just love to see Sheriffs arresting people on the private property of a homeowner whose home was sold pursuant to a void or voidable judgment….which makes the Writ of Possession Void or Voidable.   The right person and family will come along.  It’s an elderly person or a struggling family with kids who has good records of attempts to work out a loan modification.  It’s a securitized loan or a Fannie or Freddie Loan.  It’s Deutsche Bank or Indymac.  It’s a Stephan affidavit.  It’s a lawsuit filed by David Stern, or Florida Default, or Marshall Watson, or Shapiro and Fishman.  It’s got service of process charges for Unknown Spouses and Unknown Tenants.  It’s Constructive Service of Process and an Avoidance Affidavit from a disabled or elderly person.  It’s got a Proof of Publication Affidavit that is illegally notarized.   When we find this case, we all know what to do……

SEE YOU AT THE PROTEST!

(And save me a cot at the Concentration Camp…unless I get there first, then I’ll save one  for you.)

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Dec
20

Wanna Know Why Your Loan Mod Was Denied? Call the Bank…They’ll Tell You.

You’re a real dope if you wasted all your time submitting loan modification paperwork to your lender.  You’re an even bigger dope if you called the “independent” phone number to find out why it was denied. (almost all were denied after all)….

Of all the possible reasons why the government’s loan modification program has been a dud, at least one has received scant attention: When borrowers are denied a loan mod and call a hotline to have their case reviewed, they are handed off to a nonprofit group created by a large mortgage servicer and largely funded by the industry.

Well ain’t that just great…turns out the biggest dopes in this whole thing are all the American taxpayers…not only did we shovel billions of dollars to the lenders and the servicers and their law firms…we also shoveled millions of dollars off in every different direction…..why has not a single solitary person been placed in handcuffs?

AMERICAN BANKER

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Dec
19

Mandelman Commenting on ProPublica Article…

I rarely do this sort of thing…

But, ProPublica posted an article about real life foreclosures not fitting the conventional wisdom of what most people think they are… they’re not a bunch of low income minorities who should never have been able to buy their homes in the first place, for example.  I posted a comment in response to the article they posted, and then someone who reads Mandelman Matters showed up and responded and I responded again… and I wanted my readers to be able to see what we talked about…

ProPublica seems to be posting quite a bit about the foreclosure crisis of late, and some of it seems pretty good, although I haven;t had enough experience with the site really.  I remember last year thinking that they didn’t get it… so who knows.

Their article follows… then my comments…

Tale of Three Cities: Foreclosures Don’t Always Follow the Script

As a symbol of the national foreclosure crisis, Jaymie Jones isn’t what you might expect.

The 52-year-old Seattle-area woman worked her way up in the financial-services industry over three decades from bank teller to mortgage executive.

In spring 2007, she bought her dream home in Kirkland, signing a 30-year, fixed-rate mortgage.

Then, as Jones celebrated New Year’s Eve on a beach in Mexico, the call came: Her division was shutting down. Jones tapped her savings over the next year and tried for a loan modification, but in the end, the bank filed to foreclose. The dream was over.

In the conventional narrative of the foreclosure crisis, rapacious lenders hooked up with irresponsible buyers in a tale of “Lending Gone Wild.”

There was certainly much of that. But a Seattle Times-ProPublica analysis of foreclosures from three areas hit hard by the housing crash tempers that image — and punctures some other popular notions about the mortgage meltdown.

Most of those in foreclosure were young people, right? Not true. Like Jones, half of them were over age 40.

Predatory lending caused foreclosures, correct? In fact, nearly three out of four loans did not have any of these three key predatory loan features — balloon payments, prepayment penalties and high interest rates.

And as for the common assumption that most people in foreclosure lost their homes? Surprisingly, not so. More than half of them were able to keep their homes, with some selling them for more than they owed.

The Times-ProPublica analysis provides new insights into the foreclosure crisis and helps fill an acknowledged gap: Much of the data on home loans is insufficient, hidden or hard to obtain.

Although politicians and regulators have moved to gather more information about lending practices and foreclosures, consumer advocates say progress is too slow. And it’s unclear how much will be made public.

“For those of us who want to understand how the foreclosure crisis has affected borrowers and communities, it is frustrating to not have access to publicly available data that can really help us to understand what happened and why,” said Carolina Reid, a research manager for the Federal Reserve Bank of San Francisco.

Even a basic number — borrowers in default or foreclosure — is hard to pinpoint, said Guy Cecala, publisher of Inside Mortgage Finance, a leading trade publication. That’s because those who track the data have no way to weed out homes that are counted multiple times because they’ve gone into and out of the foreclosure process more than once.

Cecala’s best guess, based on industry surveys: 4.8 million homes are in serious delinquency or foreclosure.

But, “even the best foreclosure numbers don’t give us the reason for the foreclosure,” Cecala said. “It’s hard to address a problem when you don’t know all the causes of it.”

Debate about root causes of the crisis has re-emerged in recent days with a partisan split on the Financial Crisis Inquiry Commission about whether failed government housing policies or private-sector lending abuses deserve the most blame.

To address the lack of information about foreclosures, The Seattle Times and ProPublica decided to create a database that could provide some answers. Reporters pulled a random sample of more than 1,200 foreclosure filings from 2005 through 2008. That entailed around 400 filings for each one of the central counties encompassing the Seattle, Phoenix and Baltimore areas.

Overall, the data underscore how the housing bubble and lower lending standards of the era reinforced each other, seducing many homeowners to get in over their heads. Comparing the three counties also reveals regional differences in the profiles of those who got into trouble.

In the Phoenix area, one of the biggest housing bubbles in the nation suddenly burst, unleashing an equally sudden wave of foreclosure filings.

In the Baltimore area, job losses in an aging city threatened home purchases and neighborhood revitalization.

And in the Seattle area, longtime homeowners responded to lenders’ aggressive pitches by tapping into rising equity, taking on more debt, and refinancing into adjustable-rate mortgages.

Click to read more: Seattle: Waves of Refinancing , article continues…

NOW HERE’S MY RESPONSE, AND MY SECOND RESPONSE FOLLOWS:

There are two primary misconceptions why Americans are allowing the foreclosure crisis to continue:

1. People believe that the “banks” are foreclosing because it’s in their best financial interests. And it makes sense that they think this way, as that’s what “banks” have always done in the past.

2. Banks are foreclosing on homes bought by irresponsible and often low income people that should never been allowed to buy their homes in the first place and can’t possibly afford them. And virtually all of the imagery of the foreclosure crisis features poor minorities in run down homes with trash piled everywhere.

If either of these thoughts were true, then the people would be right to ignore the foreclosures as they would be the natural order of things.  Unpleasant to watch, but unavoidable, so wake me when its over.

So, it’s not illogical that most of the country seems to be uninterested in stopping the foreclosure crisis, even though they themselves are losing enormous amounts of accumulated wealth in their homes as a result of the crisis continuing.  If you believe points one and two above, then there’s nothing to be done… so wake me when it’s over.

BUT NEITHER POINT IS TRUE.

While low income minorities certainly have suffered as a result of the crisis, they are by no means the lion’s share of the affected population.  It’s just that the “The Anderson Family” rarely stops for a photo-op in front of their Volvo wagon before driving away from their home for the last time.

And “banks” are not the ones foreclosing… “servicers” are foreclosing.  And “servicers” ALWAYS make the most money by servicing a delinquent loan for as long as possible and then foreclosing.

Servicers aren’t acting in the best interests of investors or borrowers, or even our society as a whole.  They are acting in their own best interests, which are to keep your loan delinquent for a while before foreclosing.

The unsolvable part of the crisis is that in many cases there are no fiduciaries to the loans… the investors are holders of “certificates” entitled to a share of the cash flows produced by a pool of loans, but they don’t consider themselves landlords, by any means.

And if not servicers, then who will be involved in negotiating loan modifications?  Servicers can’t be relied upon to do it, their incentives are not aligned with any others, and the government would have to take over the loans to modify them.

The country needs to come to understand that the cause of the crisis was not a housing bubble popping, it was not caused by irresponsible people buying homes they can’t afford.

It should be obvious by now that none of us will be getting out of this unscathed. The water is rising and, while the crisis may only be causing flooding in 15% of homeowners with a mortgage, it is already at least lapping at the rest of America’s toes.

The only real question is whether the people will come to understand what’s happened and is being allowed to continue  to happen before we all learn the truth of the matter the hard way.

Already 42 million Americans are receiving food stamps, up from 11 million in 2005.  Million dollar mortgages are defaulting at twice the national average.  More than half of all foreclosures are prime loans, and there are few states today unaffected by the foreclosure crisis.

Because foreclosures breed foreclosures… they lead to lower property values, which lessens  consumer spending, which reduces corporate profits, resulting in higher unemployment, which ends in more foreclosures.

It’s a feedback loop that won’t stop until it has wiped out America’s consumer economy and destroyed the accumulated wealth of America’s middle class.

THEN, HERE’S MY SECOND COMMENT:

For the record… home prices fell for different reasons at two different times.

1. The Bubble Begins to Deflate… By summer 2006, the Fed had raised rates 17 times in a row in its attempt to keep inflation in check.

As rates rose, fewer qualified for loans, homes stayed on the market longer… prices fell.  Those who had put no money down, had adjustable or teaser rate loans, or who had counted on low rates or higher values in the future so they could refinance… fell into foreclosure.

But that’s what was supposed to happen…

Who knows what would have happened from there, had the housing bubble continued to lose air.  We never got to find out…

2. The Banks Break the Bond Market… On July 10th, 2007… something happened that never happened before.

Standard & Poors and Moody’s, announced they were downgrading ratings on 1,032 bond issues, fewer than 1% of all bonds backed by sub-prime loans, but it didn’t matter…

Investors panicked, many dumped holdings at fire sale prices.  Many had been sold to pension plans, whose bylaws prevented them from holding anything but triple A rated securities.

Investors worried that if S&P and Moody’s were wrong about these bonds, what about the trillions in bonds backed by Alt-A and other mortgages.

The bond market froze.  Within two weeks, banks wouldn’t loan money to each other, and the Fed had to reverse its position from two weeks prior, and started pumping cash into the system to keep liquidity from drying up.

All of a sudden no one trusted ratings on bonds, so no one would buy or hold bonds backed by mortgages. And the secondary market, which is where banks sell loans they’ve originated, was no longer buying mortgages, since they couldn’t sell bonds backed by such mortgages.

Lending stopped… banks started hoarding cash. Over a couple of weeks, we went from lending… to no loans.  You couldn’t get a first mortgage or a second.

With no loans available, housing prices started falling… fast.

But this was no housing bubble slowly deflating, this was a free fall situation that would soon take down Wall Street, spawn a global financial crisis, and wipe out the accumulated wealth of America’s middle class.

Treasury Secretary Hank Paulson, and Fed Chair Ben Bernanke didn’t see what was happening until it was far too late.  In Paulson’s book, On the Brink,” he admits: “We were just wrong.”

Bear Stearns went first.  Then September 17th, 2008, Lehman Bros. announced that it was filing for bankruptcy, and AIG… well, that’s another story.

THE KEY PROBLEM…

Somewhere along the way, we started blaming “irresponsible sub-prime borrowers” who were said to have bought homes they couldn’t afford.

Many people had seen new McMansions going up during the bubble, and had started to get just a little jealous or concerned that perhaps they were falling behind their peers… and now they said to themselves:

“Ah ha! I knew it wasn’t me… they were irresponsible borrowers… I knew it!”

No one saw the bond market break, but everyone heard of houses in foreclosure.  And I suppose that its easier to blame neighbors for being irresponsible than Goldman Sachs, or others on Wall Street whose greed and abuses of the system weren’t widely understood, or explained by the media.

Today, the only lender in this country is the federal government, through Fannie, Freddie or FHA.  There are no “securitizations” to speak of, which is the process through which mortgages are transformed into debt securities sold to investors.

Our banks were holding hundreds of billions in mortgage-backed securities and collateralized debt obligations (CDOs) on their balance sheets and in off-balance sheet SPVs (Special Purpose Vehicles). There was no longer a market, so marking them down to market value meant they were worthless… they were “toxic assets.”

Banks had also borrowed against their now worthless assets by up to 30:1,  and the entire U.S. banking system was about to implode.

Enter: TARP

Paulson said he’d need $700 billion to stop our ship from sinking, and we know what happened from there.  To-date we’ve pumped $12.2 trillion into our banking system, but only 1/1000th of that amount into stopping the foreclosure crisis.

Why?  Because there is no widespread political support for bailing out what too many still think of as “irresponsible sub-prime borrowers who bought homes they couldn’t afford, and who therefore should be punished by losing their homes.”

And so, housing prices remain in a free fall, unemployment is still rising, and homeowners have lost $9 trillion in equity since 2006.

The housing bubble’s demise might have caused the worst economic downturn since the Great Depression, but it didn’t… it never got the chance.

Those at risk of foreclosure today didn’t do anything wrong.  They just did whatever they did at the wrong time.

It’s not the borrowers… it’s the banks.

AND… there’s more on the ProPublica site if you;re interested…

Mandelman out.

Dec
06

How to Tell Legitimate Loan Modification Firm from an Illegal Operation or Scam… The FTC’s New Bright Line MARS Rule

How can you tell what is legitimate loan modification assistance from what is offered by a “scammer”.  When I started writing about the foreclosure crisis back in the latter part of 2008, this was one of the central questions being asked across the country.  I found it ridiculous, back then, that it should be so difficult to figure out, and I did my best to check firms out and let people know where it seemed to me that they could go for help without being ripped off.

Of course, I was coming late to the party… loan modification assistance companies of one kind or another had started springing up as early as 2006, way before I knew what a loan modification firm was… or wasn’t.  Having never been in the mortgage or real estate business before, I had no idea what forces were in play back then, but I figured that it just couldn’t be that hard to tell which firms were actually modifying loans and which weren’t.  I mean, it couldn’t be rocket surgery, right?

Well, what a three-ring-monkey-circus that endeavor turned out to be, let me tell you.  The entire foreclosure crisis has been and continues to be perhaps the least understood disaster in the history of the world, and with the federal and state governments doing their best Marx-Brothers-Meets-Carrot-Top imitation in their handling of the situation, throughout 2009 figuring out who could be trusted and who couldn’t just got murkier and murkier.

Loan modifications are free, the president said during a speech early in 2009, and when I heard him say it, I thought to myself… wow, what a stupid thing to say.  They’re free?  Loan modifications are free?  Like water flowing in a mountain stream or the air that we breathe?  Why would they be free?  Getting my mortgage wasn’t free, why would modifying it be free?  Nothing else at my bank is free… well, maybe the coffee.

Obama spoke of a new toll-free government help-line people could call and I started laughing before I even had a chance to dial the number.  It didn’t take a Harvard grad to vote for that strategy as “most likely to fail”.  Try calling ANY government phone number just to ask for another government phone number would be a low probability situation, right?  Would you want to bet you could do it on the first try?

Our government is the one that occasionally pays $17,500 for a hammer, remember?  And, once I sat up until 3:00 AM watching congress debate whether English should be our “national language” on C-Span.  After an hour I wanted to take a staple gun to my inner thigh just to make the pain stop.  We may be the land of the free and the home of the brave, but no one has ever accused the United States government of being a bastion of efficiency.  Was Obama expecting an outbreak of competence in Washington?

So, the first time I called the government loan modification help-line the guy who answered the phone said, “Thank you for calling Countrywide.”  Excuse me?  Countrywide?  “Yes,” he explained… I was calling Countrywide.  Perfect.  I said the only thing I could think of at the time… “Yes, do you have anything in a predatory loan I could take a look at?”  He hung up.

The next time I called the number the guy who answered was in India.  He was very nice, and I found out where to get good Indian food in New York City, but that’s about all I could say about that experience.  After 45 minutes he placed me on hold and 10 minutes after that the line went dead.  Swimmingly… as I had suspected, this was going to work out swimmingly.

The president went on to explain that the other thing we could do when seeking a loan modification was to call our banks directly… that they’d be happy to help.  Of course… we’re so silly… why hadn’t we thought of that?  Duh… call our banks, of course.

Call my bank and tell them I want to pay less each month on my mortgage?  And they’ll say what, did he suppose?  “Sure, no problem… thanks for calling, Mr. Andelman… please hold while I transfer you to our ‘give-some-of-the-money-back-department’.  Tell us about your hardship… we’re interested and we’re here to help?”

Back then I kept thinking… has my president ever called a bank for any reason?  Because I can’t even call my bank to find out how late they’re open on the Wednesday before Thanksgiving.  It’s faster to just get in the car and drive down there to get the answer.  So, what would happen now?  Was I going to call my bank and hear the recording say:

“Press ‘3’ if you think your mortgage interest rate is too high… press ‘4’ if you’d like your principal balance reduced… press ‘5’ if you’d like us to just forget the whole darn thing… press ‘6’ if you want to hear a duck quack.”

Seriously?  Call my bank directly to tell them I want them to reduce my mortgage payment?  Once I spent the better part of a year trying to get my bank to credit my account for the $9 a month service fee they were charging me for my “Totally Free Checking Account”.  I finally just closed the account and opened a new one… it was costing me way more than $9 a month to get them to take off the $9 charge that they all agreed should not have been charged in the first place.

Next I started hearing something that made even less sense to my ears… “You don’t need a lawyer…”

Excuse me?  I don’t need a lawyer?  See… that’s the sentence, more than any other that I generally hear as the cue for me to absolutely need a lawyer.  Like when the finance manager at a car dealership tells you that you don’t need to read something… if you don’t read anything else… READ THAT.

And besides, when Wells Fargo or Chase tells me that I don’t need a lawyer, aren’t they giving me legal advice?  Why was my bank practicing law without a license all of a sudden?

I was 47 or maybe 48 years old at the time, had owned my own consulting firm for some 20 years, and no one had ever cared whether I hired a lawyer before, for whatever reason.  If I wanted to hire a lawyer to come with me to join a gym, no one had ever cared one way or the other.  Now, all of a sudden, my bank had an opinion on the matter, and they were solidly against the idea.  How strange.

My bank had a lawyer… or maybe a couple thousand of them.  Why shouldn’t I have one, if for no other reason than to stop me from beating the crap out of one of their lawyers when pone of them says something dickish, as bank attorneys are so often prone?

And besides all that, if a Vegas odds maker saw Bank of America on one side of the table, and Mr. and Mrs. Jones from Scranton on the other, who do you suppose the favorite would be?  You could bet $1 on the nice couple from Scranton and win a million bucks if they come out on top, right?

But, there was a problem I couldn’t reconcile… lawyers are so rarely free.  I had several friends and relatives that were lawyers and I was pretty sure I was on solid ground with my thinking there… and they are especially not free when asked to go up against Bank of America.  The only way a lawyer is going to sue Bank of America for free is if a pregnant heart surgeon were run over by one of their official bank vehicles while she was standing at their ATM in broad daylight, and as the bank’s video camera clearly captured, the driver was snorting cocaine at the time he rammed her from behind.  And even then, although it may not cost anything for the lawyer to take the case in that situation, when the 8-figure settlement check comes in, the doctor’s part is going to be about 60% of the total, at best.

Clearly, getting a loan modified was not going to fall into this category, so how could it be free?

Yet, right up until the end of 2009, we were still being told by the government, the media and the banks themselves that if someone wants to charge you to help you get your loan modified, that makes them a “scammer”.  It was ridiculous, in my mind, and since I had personally visited with perhaps 100 firms that helped homeowners get loan modifications, and interviewed hundreds of their clients… to say nothing of the numbers I spoke with all over the country… I knew the whole issue was spin city on all sides, but who was on first… I couldn’t be sure.

So, then here’s what we all saw unfold next:

More than 700,000 homeowners who had all been granted trial loan modifications, a requirement of the government’s HAMP loan modification program, all got tossed out on their rear ends… DENIED.  Not just those that hired a scammer to help them, but those that called their bank directly as the president had said to do.

Why?  No one really knew… the banks said they all had failed to send in the proper paperwork, which made no sense whatsoever… the media said it was because none of them could afford the homes they had bought, which made even less sense… and congress said: “Huh?  I’m sorry, you’ll have to ask my staff about that, I’m due at a dinner party being hosted by the American Bankers Association and they’re serving poached bald eagle eggs atop baby seal stuffed with currency and bearer bonds.”

But the real question was… who was scamming whom?  You see, up until that moment in time… right around the end of 2009, the widely held assumption, at least by those with no personal experience in the matter, was that if a homeowner hired someone to help them get a loan modification and they didn’t get their loan modified, it was obviously because the firm they hired was a scammer and never lifted a finger to help after charging a $3,000 upfront fee.  It couldn’t be that the bankers are lying or that Obama’s plan is no better than Bush’s was.  No way… he was a smart president, right?

At the same time, I had a very hard time believing that lawyers en masse were ripping people off for three grand.  My thinking on this was simple… I’d gotten bills from lawyers for $3,000 just for photocopying.  Why would they put their license to practice law on the line for three grand?  And besides, if charging homeowners three grand to help them get their loans modified was so profitable… and there were so many homeowners in need of the service… wouldn’t it make more sense to just submit the package and try to get the loan modified?  That way you could get even more three thousand-dollar checks from homeowners and stay in business for longer than Spring break.

After all, it wasn’t that much more work to send the homeowner’s paperwork into the servicer than it would be to take it to the dump.  And it was a sure thing that the servicer would claim to have lost it three or four times anyway, because all of a sudden another weird development was occurring: banks were all consistently losing stuff.  I felt like I was living in an alternate reality in which banks lose things all the time and lawyers are all trying to steal three grand from homeowners who can barely make their mortgage payments.

I couldn’t help but wonder what would come next?  Would my doctor offer me a cigarette while sitting in his waiting room, or suggest I put on a few pounds by cutting back on my exercise and eating more bacon?  Would my CPA soon be calling me up to ask if I had a calculator he could borrow, or would the bumper sticker on my dentist’s car now say “Flossing is for Sissies.”

So, as 2010 unfolded the foreclosure crisis did nothing but worsen, and by June, when the economic stimulus programs ran out of steam and housing prices resumed their free fall, it became clear to anyone with a brain that we were not recovering, we were sinking and now faster than ever.  Unless we were bankers, of course, in which case even though our banks were still largely insolvent, our bonus checks only went in one direction… up.

Yes… swimmingly… things were just going swimmingly on the home front, as I had suspected they would for some time now.

As the midterm elections approached the Democrats, led by the prince of hope and change, were clearly oblivious to what was happening in this country.  Obama had started to sound like he was getting his economic news from John McCain, saying that we were on track and recovering, while at the same time Ben Bernanke was taking the unprecedented step of printing hundreds of billions in cash in order to pump it into the Treasury Department via Goldman Sachs.  Everything’s fine… pay no attention to the man printing cash behind the curtain… there’s nothing unusual about that… we do that all the time.

By midway through the year, “economists” were being “surprised” quarterly.  It seemed that economics, which had always been known as the “dismal science,” was more like an optimists club.  The media reported that all of the economists kept on being surprised that we weren’t back on easy street.  One report I remember specifically said that something like “48 out of 48 economists were surprised by the numbers for the quarter.”

But which economists were those?  Certainly none that I knew of, or whose books I was reading.  Stiglitz… Roubini… Johnson… Tavakoli… Reich… the list would go on and on… none were the least bit surprised by our sinking ship.  To the contrary, they had by now all predicted it.

Then things went from bad to worse for the bankers… enter the “robo-signers”.  A group of foreclosure defense attorneys, led by lawyers like Max Gardner in North Carolina and April Charney of Jacksonville Legal Aid in Florida, finally started establishing through depositions and mountains of hard evidence that the banks had been playing the foreclosure game… let’s say… fast and lose.  Or perhaps fraudulently would be a better description, and this time it wasn’t just homeowners they were defrauding, it was judges… and judges, I knew, were going to hate that.

All of this was now being covered by the mainstream media and one thing was becoming quite clear… we now knew who at least some of the scammers were and their names were JPMorgan Chase, Bank of America, and Wells Fargo, et al.  All of a sudden the idea of homeowners needing a lawyer when at risk of losing a home didn’t sound so bad, and no one expected those lawyers to work for free.  Maybe charging for services wasn’t what made someone a “scammer” after all.

The bank’s propaganda campaign about not needing a lawyer when trying to save your home from foreclosure had been a lie and was unraveling faster every day.  Billy Shakespeare had said it best: Oh what a tangled web we weave, when first we practice to deceive.  And when that web starts coming apart, it’s something to behold.  GMAC froze foreclosures first, then Bank of America, then Chase… but then they checked their own work and in a matter of weeks gave themselves passing grades and went right back to work attempting to eradicate any remaining wealth still being held by the country’s working class.

So, now it was clear that homeowners, at least in many if not most instances, would need to hire someone to help them work with their banks to save their homes from foreclosure.  Oh sure, you could still handle it yourself if you wanted to, but you could also file your own tax returns or handle your own drunk driving defense in court.

Today, it should be clear to everyone that lawyers who represent consumers and homeowners against financial institutions are very much needed.  Because even though we were all raised to believe that we could trust the bank, but not the used car dealer… as it turns out… given the choice, the reverse is the way to go.

Of course, I’ve always known that people needed lawyers to help them with their banks and mortgage servicers, not only because I’ve written 360 fairly in-depth articles on the subject, but also because I continually see that the “Trusted Attorneys” page on my blog, Mandelman Matters, always has as many pageviews as any of my articles… a fact that drives me nuts, by the way.  I write what I consider fairly astute and important stuff at times… try to be funny on occasion… and all you guys care about is who’s on the “trusted lawyer” list.  It was sad, really.  It shouldn’t be that hard NOT to get scammed in this country.

I had the trusted attorney page “under construction” for many months as the FTC was formulating a federal rule that would finally define who could charge to help a homeowner get a loan modified and who couldn’t, because NOTHING else was being done to clean up the mess out there.

(I wrote an article summarizing the new FTC rule the day it was issued and you can find it here: FTC Moves to Protect Homeowners with New MARS Rule.  Basically, it prohibits any type of for-profit company… except attorneys and presumably law firms… from charging you anything in conjunction with a loan modification until you sign-off on a loan modification offered in writing by your lender or servicer.  So, if it isn’t a lawyer’s office asking for a check so they can help you get your loan modified, JUST SAY NO.

I’m not saying that you should say no because that company who is offering to help is a scam, necessarily, but they will be operating illegally, so if you write them a check and they end up being shut down by the FTC or state regulators, you will probably not get your money back or your loan modified.

So, as of January 30, 2011… in all fifty states… a lawyer… it’s okay to pay to help you get a loan modification.  All other for-profit companies or business models… NO… No payments until you get a written offer from your bank and you accept what they’ve offerdd.

 

The California Experience…

In California, the scam capital of the country, it often seems, they passed a law in the fall of 2009 known as SB 94, which prevented a non-attorney, which in this context primarily means a “mortgage broker,” from charging a homeowner anything until the mortgage gets modified.  Obviously, the thinking by the legislature was that by banning upfront fees, homeowners would be assured of receiving value before being charged.

As I explained in several articles written as the bill was moving through the California legislature in 2009, the intentions may be good, but the thinking was and is fatally flawed, and sure enough, while the new law did get the legitimate companies out of the business of helping homeowners obtain loan modifications, it hasn’t reduced the number of scammers preying on homeowners in distress.

As a result of SB 94 there are certainly fewer “loan modification companies,” not operating as law firms, but as I predicted, all that happened was that the scammers moved into the unlimited number of perceived loopholes available.  For example, instead of selling a loan modification for $3500, many started selling “forensic loan audits” for guess how much?  Bingo… right around $3,500.

The forensic loan audit pitch is that the homeowner will receive a report showing all of the laws their lender broke having to do with their loan, and armed with that information the homeowner will force their too-big-to-fail bank to the negotiating table.  Ultimately, the bank will have no option but to modify the loan to avoid being sued by Johnny Lunchbucket, for all of the rules the bank broke along the way, I suppose.

It’s a preposterous premise for all sorts of reasons, but it’s also an attractive sales pitch for a slick sounding salesperson targeting homeowners who want nothing more than to take some control of the situation back from the banks that seem to be holding all the cards ever since the bubble popped and easy credit evaporated overnight.  It’s a bit like having something to blackmail the bank with… the threat of a lawsuit.  Modify or else… pilgrim.

It doesn’t work in at least 99.9% of cases and there are two key reasons why not:

  1. The banks have broken all kinds of major laws in so many areas that it’s unfathomable, and many have already been sued by the Justice Department or the SEC, etc. and they barely care about those lawsuits.  John Q. Public doesn’t scare JPMorgan by threatening the global mega-bank with litigation… ever.  JPMorgan certainly has hundreds of lawyers on its payroll, to say nothing of the firms on retainer around the country, and you threatening to sue them would be like the U.S. being threatened with invasion by Monaco.  Goldman Sachs settled one such suit for something like half a billion dollars, which is like you or me handing someone a five dollar bill.
  2. The forensic loan audits being offered by these companies are primarily designed to show violations of the Truth in Lending laws, often referred to as “TILA violations,” and the many of these have a one-year statute of limitations, so if your loan is more than a year old… which it is… the violations are irrelevant.  Other aspects of TILA offer a remedy called rescission, which means the homeowner would need to get a new loan to replace the one found to have violated the rules.  But, there’s not much chance of that happening today, as essentially everyone in this situation is underwater and unable to qualify for a new loan anyway.

(One of my closest friends, attorney Julie Greenfield, is a mortgage banking attorney with thirty-some years experience in mortgage banking compliance.  Julie advises the California State Bar and numerous other organizations on such issues and she has published numerous articles on the inadequacies and absurdities of forensic loan audits, as they are commonly marketed today.  Here’s a link to the FTC’s Website where you can find her article and many others on the subject as well.

DOC PREP FOR LOAN MODIFICATIONS – The New Illegal Upfront Fee…

As more homeowners became aware that a forensic loan audit wasn’t worth the paper it was printed on, the California mortgage brokers, now blocked out of offering loan modifications by the new law prohibiting advance fees, found a new avenue to charge homeowners for upfront that’s related to loan modifications, and it’s called “Doc Prep”.

This pitch is simple: You need someone who is expert in mortgages and loan modifications to help you get your loan modified, but since we can’t help you with all of it, we’ll charge a bit less and we’ll at least prepare your package that you can then submit to your lender.  You’ll never be able to figure it out on your own, so since we’re the experts, we’ll create your submission, give you some tips on how to do it, and you take it from there.

How much to create these documents?  The going rate is between $1,500-$2,000, but I won’t be surprised if I find that some are figuring out how to get the bill for doc prep up to $3,500 before it’s over.  I’ve heard just about everything by now, so nothing surprises me anymore.

DOC PREP COMPANIES ARE NOT OPERATING LEGALLY IN CALIFORNIA, and after January 30, 2011, when the new FTC rule takes effect, they are NOT allowed to charge upfront fees anywhere in the country either. I’m not saying that the non-attorney firm offering to help prepare your documents is doing something badly, they may be very good at their job, but THEY ARE OPERATING ILLEGALLY and therefore they can be shut down at any time.

Only a law firm can charge you before you receive a loan modification for services related to obtaining a loan modification, so unless it’s a real law firm, if someone contacts you and offers to help you create your documents for a fee… JUST SAY NO.  And do the rest of us a favor and tell them you will be reporting them to the California Department of Real Estate and State Attorney General’s office.

Other Scams to Watch Out For…

It pains me to say that this list will likely be a work-in-progress for some time to come.  If there’s a homeowner who’s afraid of losing a home, there’ll be someone waiting to take advantage of that situation by selling them the equivalent of magic beans, but without the golden goose that showed up at the top of Jack’s famous stalk.

Recently, I’ve heard about companies that claim that they have investors who will buy your home and sell it back to you for less than you owe now.  Nice plan, but it’s a bunch of crap in almost every instance.  There are a few companies that do something like this, called a “short sale lease back,” but they are few and far between and they never charge you an upfront and often exorbitant fee to “get the ball rolling”.

We now even have a few join-the-lawsuit scams out there that are offered by companies that sound like law firms, and claim to be offering consumers a chance to join a larger lawsuit in the hopes of winning money or even their home free and clear.  If you’re contacted by someone offering you this sort if deal, until you’ve spent some time checking out the firm you’re talking to, STAY AWAY.

To begin with, lawyers are NEVER permitted to solicit you without you requesting assistance, by phone especially, so if a salesperson is calling and offering you the chance to join a lawsuit and all you have to do is write a check for five grand… thank the caller for calling, write down the information about the firm and hang up the phone. If you requested information from a website or called them first, they can respond to your inquiry however.  If you’re interested in pursuing the idea, spend time checking things out.  Check the State Bar’s Website to make sure the attorneys involved are in good standing.  Ask to speak with other clients of the firm.  And talk to other lawyers to see what they think of what’s being offered to you by the other firm.

Above all, what I would say in the strongest of terms to every homeowner in America… and this advice is supported by other consumer attorneys that are friends of mine, Nathan Fransen, Julie Greenfield, Mark Zanides and undoubtedly numerous others, is to never hire a law firm without having spoken with an actual attorney who works at that firm.  I realize that there are paralegals and other support personnel that work at law firms and they certainly serve their intended purposes, but when you write a check to a law firm, ask to talk to an actual lawyer there.

The Bottom-Line is the FTC’s New Bright Line.  And the facts of the matter…

The bottom-line to this entire discussion is that finally the FTC has issued its rule, and formally, it’s called Title 16 – Code of Federal Regulations, Part 322, for Mortgage Assistance Relief Services.  Informally, it’s called MARS.  And for all of its imperfections, it does provide a “bright line” by which homeowners in all 50 states can now at least know what is not a legitimate operation as related to loan modification services.

Attorneys are largely exempted from the new rule’s ban on upfront fees, in the sense that lawyers are permitted to charge a client a retainer in advance for services to be rendered as related to the homeowner’s application for a loan modification as long as they comply with applicable state laws and how many and what were they doing to abuse me place the amounts into their attorney trust account, earning their fees as work is completed.  Lawyers have worked under this type of arrangement forever, and there are very strict rules governing such trust accounting, and very strict penalties for failing to follow those rules.

For mortgage brokers engaged in helping homeowners obtain loan modifications, however, it’s pretty much the end of the line… nationwide.  Non-attorneys, under the FTC’s new rule, are NOT permitted to charge a homeowner for services having to do with application for a loan modification until the homeowner receives a written offer from their lender or servicer, and the homeowner ACCEPTS that offer in writing.

I simply cannot imagine anyone being able to operate under such a restriction to cash flow and ultimate uncertainty of payment, so I will be very surprised to see non-attorney firms operating legitimately in this area come next year.  The fine for not being in compliance is $11,000 a day, so it’s no small thing for a company to get caught breaking this rule, and although I don’t know this for sure, I would think that the FTC will be looking to enforce this rule come next year to send a message that they mean business.

So, homeowners need to know about this rule, as do the firms and individuals involved in helping homeowners.  And I hope the industry will support the rule in the sense that it will start policing itself in an effort to stamp out the abuses of the past, and come together to share best practices that will lead to improved outcomes for homeowners.

The facts of the matter today…

Scammers are all around us every day.  But most of us don’t get scammed because we’re not in a panic.  The first day we are feeling panicked is the day we are no longer thinking clearly and therefore vulnerable to buying into a sales pitch that leads to our being taken advantage of and ripped off.

So, now we have a federal rule, and it draws a clear and bright line, but it’s always going to be buyer beware out there… there’s no rule that replaces knowledgeable and cautious decision making, especially during times like these.

The facts of the matter today as related to the foreclosure crisis and loan modifications, however, could not be considered positive, I’m afraid.  Help does not appear to be on the way, or on the horizon.  As inconceivable as this is to my way of thinking, there are no plans that have been announced from anywhere in our government that have the potential to make anything meaningfully better anytime soon.

So, here are the facts of the situation.  I know these facts to be true because I’ve ended up in the position of hearing from both homeowners and lawyers from all over the country essentially every single day for almost two years. If there were a definitive trend emerging as related to getting a loan modified, I’d have seen it by now… and I can assure you that one doesn’t exist.  Those seeking loan modifications are fighting the world’s largest and most powerful banks and in order to win must prepare as one might prepare for a battle… both psychologically and physically.

Sometimes getting a loan modified goes surprisingly smoothly, but then the same servicer a week later can appear utterly intractable.  I’ve seen it take a matter of days for a loan to be modified and I’ve seen it take well over a year, and because the combination of factors related to each borrower’s application, mortgage, and servicer interface paints a unique picture, it’s impossible to know precisely why it went one way or the other.

Let’s look at the numbers…

This past year, for example, we saw more than 700,000 HAMP trial modifications cancelled, and to-date, according to Treasury’s most recently released data, there are 466,708 active permanent loan modifications under HAMP.  But this past year essentially anyone could get a trial loan modification under HAMP simply by applying for one.  When it came time to qualify for a permanent modification, many discovered that they were being denied, and the reasons for the denials were as many and varied as they were opaque and undisclosed.

Today, however, borrowers are required to prove their income before they can be placed into a trial modification, so although the number of trial modifications has decreased, the percentage of permanent modifications being granted has risen significantly and the expectations are that this percentage will continue to increase.

Still, there are no magic bullets for sale here.  The banks in this country are still in grave financial trouble and the government is obviously afraid of the impact that their failing would have on this country and the world.  In other words, it seems safe to assume that for now anyway, the banks are going to win the toss.  These are far from normal times, and the only thing we know about the “new normal” is that it’s going to be around for a long time, and feel anything but.

But, new rule or not, the same old rules do apply… if it sounds too good to be true, it probably is… there’s no such thing as a free lunch… and you have to be careful and cautious with your money.  Don’t just write a check because someone said something you wanted to hear.  And in loan modifications, and life…

The good news is that it’s not at all impossible to get your mortgage modified… if it makes financial sense to do so, and if you are relentless and dedicated to achieving the goal.  You have to decide what’s best for you and there’s nothing wrong with fighting and nothing wrong with giving up and walking away.  Take you time and discuss the pros and cons with others with experience in the area.

You don’t NEED a lawyer to get your loan modified, but then again you may NEED a lawyer to get your loan modified.  It’s not something anyone can answer for you, and it may not be something you’ll ever know for sure yourself.  It’s a call you’ll have to make based on learning about the process and knowing yourself.

The FTC’s new rule is the bright line upon which things can be put right, if the legal profession and specifically those consumer attorneys committed to the fight view it as such, and start operating as part of a greater whole.  Some undoubtedly won’t like the new rule, and it may very well not be fair to the non-attorney professionals who have provided effective and ethical support to homeowners in need of loan modifications.  But the time for that debate has ended and the FTC’s new MARS rule becomes effective in its entirety as of January 30, 2011.

Illegal operations can’t be tolerated as unpleasant facts of life.  The new rule must be embraced and communicated by the law firms involved in the newly legitimized field.  Consumers must be protected from scammers and it’s everyone’s job to assist in that cause.  There can be no condoning of noncompliant behaviors and no looking the other way.

Thoughts for homeowners…

Whatever you do as a homeowner, don’t avoid the subject, don’t give up, and don’t feel ashamed and alone… because if you are anything at all, you are far from alone.  There are only two types of Americans today… those who have already felt the impact of the foreclosure crisis, and those that will soon feel the impact of the crisis.  None of us are getting out of this unscathed.

Well… I suppose there are also banker-Americans, but who cares what they’re thinking or feeling?  I certainly don’t, and besides I’m fairly sure that they lack the capacity for independent thought or human feelings anyway, so laissez les bon temps roulez, as they say in France.

A Time for Education…


 

The most effective way to protect yourself as a homeowner today is though educating yourself as to what is going on all around you.

It was a lot harder to get your arms around the subject matter two years ago, because there were very few writing about the topic of loan modifications objectively.  I began in late 2008, but there were others that came before me… like Moe Bedard from LoanSafe.org, who really was out in front educating all of us before we knew anything of what was to come.  Aaron Krowne of ML-Implode.com, the site that tracked the implosion of the mortgage industry more than any other by far.  And Danny Schechter of The News Dissector, who has been writing about financial disasters from a consumer’s perspective since the S&L crisis, which now feels to me like it might have happened over a century ago, sometime after Holland’s tulip bubble.

Today, there’s Shahien Nasiripour who writes both brilliantly and passionately for Huffington Post, and Richard Zombeck of Shamethebanks.org who also writes important, real life articles for Huffington Post.  Richard, who is someone I consider a friend, is currently looking for homeowners to sign on to his site and share their stories that expose what the banks have done to countless Americans.

I think its very important that homeowners post their stories about how their banks have behaved on Shamethebanks.org.  The site is nationally recognized as a repository that provides a window into the lives of Americans dealing with our nation’s financial institutions during this crisis.  Homeowners that share their experiences on the site directly impact the awareness level of how commonplace shameful banker behavior truly has been and continues to be today.

There’s Steve Dibert of MFI-Miami.com, who has also become a friend over the last year or two, and is incredibly knowledgeable when it comes to anything related to the foreclosure crisis and mortgages in general, and there are sites like 4closurefraud.org, foreclosurehamlet.org, firedoglake.com, nakedcapitalism.com, largely written by the uber-smart Yves Smith, and givemebackmycredit.com, written by Denise Richardson, and too many others for me to remember them all, or list here, even if I could.

Then there are the legal blogs that are written by some of the country’s top foreclosure defense and bankruptcy specialists like Max Gardner’s blog, and mattweidnerlaw.com, among many others, and there are economics blogs like globaleconomicanalysis.blogspot.com, Calculated Risk, and of course the Baseline Scenario, written by brilliant economist and all-around rational thinker, Simon Johnson.  Johnson was also the author of a book this past year, “13 Bankers,” and I cannot recommend it highly enough.

Even big name columnists, like Gretchen Morgensen, who writes for The New York Times, have started to write brilliant and often scathing articles exposing the truths about the foreclosure crisis upon which the banking lobby would prefer we didn’t focus.  My personal favorite is Rolling Stone journalist, Matt Tiabbi, who recently knocked it completely out of the park with his fifth book, “Griftopia.”  (With the holidays upon us, I can only say… get it, get it, get it.  It’s great.)

The mainstream media finally taking more of an interest in the foreclosure crisis reminds me that I’ve not been insane to write about what I’ve been writing about these last couple of years.  And obviously, the more people that understand what’s happening in this country today, the sooner we can begin the long road back to becoming the country I remember, and not a nation doing some sort of kleptocracy impersonation act, appearing to be run by an oligarchy made up of a near cartoonish banking elite.

Because we’re not that, you know, and we will never be that.  No matter how much we may look that way today… we won’t stand for that sort of thing for very long.  We’re standing in a river not a lake, and things are changing almost daily.  The courts are starting to understand what foreclosure defense lawyers have been trying to convey and it’s making a difference.  And as I’ve always said, the current path the banks have chosen is not a sustainable one, regardless of how it may appear at any given moment.

Just a few days ago, according to an article written by Shahien Nasiripour for Huffington Post:

The Obama administration will spend less than a quarter of the $50 billion it promised to help homeowners facing foreclosure, the nonpartisan Congressional Budget Office said in a report Monday.”

Yes, you read that right.  By far the most significant economic crisis in this nation’s history continues to unfold in front of our eyes, and I have all the faith in the world that soon the people will stop being placated with tales of recovery and realize that the Obama Administration has allowed the wealth of the middle and working class in this country to be wiped out while debating incremental changes in health care and anemic stabs at financial reform.  Ben Bernanke now talks of inequality in this country creating “two societies,” as if this country can survive as two societies.  I assure you… it cannot.

The crisis is only worsening.  And perhaps that’s a good thing because at some point the people will demand change, and they will do so in a way that their demand won’t be ignored or negotiated.

We’re still the place that recognized the right to legal representation for British soldiers responsible for the Boston Massacre, and then three years later threw the tea into Boston Harbor.  We’re still the people that marched for Civil Rights, and refused to stop until we stopped an unjust war.

Our society has been threatened by the unbridled avarice of our bankers before and we endured the pain of The Great Depression only to emerge, our flaws extant, as a world superpower and beacon of freedom and democracy.  We have come through our past storms because we are nation that is unwavering in its belief in certain fundamental and inalterable truths, one of which is, as stated by Thomas Jefferson:

“All, too, will bear in mind this sacred principle, that though the will of the majority is in all cases to prevail, that will to be rightful must be reasonable; that the minority possess their equal rights, which equal law must protect, and to violate would be oppression.”

It may not feel like it today, but when it reaches a certain point the only question on the minds of most Americans will be whether to carry a torch or pitchfork… and from there we will exact the essential reforms that will provide the foundation upon which we will set things on a more righteous course once again.

So, just as we have persevered through monumental struggles before, I have little doubt that we will do so again.  We as a nation once highly resolved, as stated by our 16th President, Abraham Lincoln, “that this nation shall have a new birth of freedom; and that this government of the people, by the people, for the people, shall not perish from the earth.”

And I know, whether left, right, or center… I can still get a resounding Amen to that from everyone, right?

Mandelman out.

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